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changes, invasions of privacy, harassment, and abuses of power, many employees experience the emotions of aggression, anxiety, apprehension, cynicism, and fear, which can lead to performance decreases. de Klerk (2007) suggests that in order to heal the trauma and increase performance, O.D. practitioners must acknowledge the existence of the trauma, provide a safe place for employees to discuss their feelings, symbolize the trauma and put it into perspective, and then allow for and deal with the emotional responses. One method of achieving this is by having employees draw pictures of what they feel about the situation, and then having them explain their drawings with each other. Drawing pictures is beneficial because it allows employees to express emotions they normally would not be able to put into words. Also, drawings often prompt active participation in the activity, as everyone is required to draw a picture and then discuss its meaning...
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the client and the change agent collaborate in identifying and ranking specific problems, in devising methods for finding their real causes, and in developing plans for coping with them realistically and practically. Scientific method in the form of data gathering, forming hypotheses, testing hypotheses, and measuring results, although not pursued as rigorously as in the laboratory, is nevertheless an integral part of the process. Action research also sets in motion a long-range, cyclical, self-correcting mechanism for maintaining and enhancing the effectiveness of the client's system by leaving the system with practical and useful tools for self-analysis and self-renewal.
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these "stranger labs" to the actual situation "back home". This required a transfer between two different cultures, the relatively safe and protected environment of the T-group (or training group), and the give-and-take of the organizational environment with its traditional values. This led the early pioneers in this type of learning to begin to apply it to "family groups"—that is, groups located within an organization. From this shift in the locale of the training site and the realization that culture was an important factor in influencing group members (along with some other developments in the behavioral sciences) emerged the concept of organization development.
1786:, even though such revelations could be constructive. In an inhibited atmosphere, therefore, necessary feedback is not available. Also, trying out new ways may be viewed as risky because it violates established norms. Such an organization may also be constrained because of the law of systems: If one part changes, other parts will become involved. Hence, it is easier to maintain the status quo. Hierarchical authority, specialization, span of control, and other characteristics of formal systems also discourage experimentation.
1489:, improved skill in dealing with destructive conflict, as well as developing improved levels of trust and cooperation among organizational members. These objectives stem from a value system based on an optimistic view of the nature of man—that man in a supportive environment is capable of achieving higher levels of development and accomplishment. Essential to organization development and effectiveness is the scientific method—inquiry, a rigorous search for causes, experimental testing of hypotheses, and review of results.
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comprehensive knowledge of human behavior, supported by a number of intervention techniques (to be discussed later). The change agent can be either external or internal to the organization. An internal change agent is usually a staff person who has expertise in the behavioral sciences and in the intervention technology of OD. Beckhard reports several cases in which line people have been trained in OD and have returned to their organizations to engage in successful change-assignments.
1207:(1939-1945), Lewin experimented with a collaborative change-process (involving himself as a consultant and a client group) based on a three-step process of planning, taking action, and measuring results. This was the forerunner of action research, an important element of OD, which will be discussed later. Lewin also initiated a learning method known as laboratory training, or T-groups. After Lewin's death in 1947, his close associates helped to develop survey-research methods at the
1688:. They may be introduced by a change agent as part of an improvement program, or they may be used by the client following a program to check on the state of the organization's health or to effect necessary changes in its own behavior. "Structured activities" mean such diverse procedures as experiential exercises, questionnaires, attitude surveys, interviews, relevant group discussions, and even lunchtime meetings between the change agent and a member of the client
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would move via
Feedback Loop A and would have the effect of altering previous planning to bring the learning activities of the client system into better alignment with change objectives. Included in this stage is action-planning activity carried out jointly by the consultant and members of the client system. Following the workshop or learning sessions, these action steps are carried out on the job as part of the transformation stage.
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trying out new forms of behavior in an effort to understand and cope with the system's problems. (There is inevitable overlap between the stages since the boundaries are not clear-cut and cannot be in a continuous process). The results stage is a period of refreezing, in which new behaviors are tried out on the job and, if successful and reinforcing, become a part of the system's repertoire of problem-solving behavior.
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isolation; the principle of interdependency—that change in one part of a system affects the other parts—is fully recognized. Thus OD interventions focus on the total cultures and cultural processes of organizations. The focus is also on groups, since the relevant behavior of individuals in organizations and groups is generally a product of the influences of groups rather than of personalities.
1462:, the change agent's main function is to help the organization define and solve its own problems. The basic method used is known as action research. This approach, which is described in detail later, consists of a preliminary diagnosis, collecting data, feedback of the data to the client, data exploration by the client group, action planning based on the data, and taking action.
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consistent with the systems concept of feedback as a regulatory and corrective mechanism. To this end, OD scholars and practitioners use tools such as simulations with their clients, to be used in workshops and classroom settings. One example of a self-renewal simulation, authored by researchers from
Cornell University and Indiana University, can be found here (see citation).
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A change agent in the sense used here is not a technical expert skilled in such functional areas as accounting, production, or finance. The change agent is a behavioral scientist who knows how to get people in an organization involved in solving their own problems. A change agent's main strength is a
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closely follows Lewin's repetitive cycle of planning, action, and measuring results. It also illustrates other aspects of Lewin's general model of change. As indicated in the diagram, the planning stage is a period of unfreezing, or problem awareness. The action stage is a period of change, that is,
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With this call for reinvention and change, scholars have begun to examine organizational development from an emotion-based standpoint. For example, deKlerk (2007) writes about how emotional trauma can negatively affect performance. Due to downsizing, outsourcing, mergers, restructuring, continual
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As formerly practiced (and occasionally still practiced for special purposes), laboratory training was conducted in "stranger groups"—groups composed of individuals from different organizations, situations, and backgrounds. A major difficulty developed, however, in transferring knowledge gained from
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conducted the first large-scale experiments in
Organization Development in the late fifties. He also founded the first doctoral program in organizational behavior at Case Western State University, and his colleague, Robert Blake, was also influential in making the term "organizational development" a
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OD deals with a total system—the organization as a whole, including its relevant environment—or with a subsystem or systems—departments or workgroups—in the context of the total system. Parts of systems—for example, individuals, cliques, structures, norms, values, and products—are not considered in
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can be effective change-agents within their own organizations if they are strongly committed to "knowledge leadership" targeted towards organizational development. In their three-year study of UK healthcare organizations, the researchers identified three different mechanisms through which knowledge
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Action research is problem-centered, client-centered, and action-oriented. It involves the client system in a diagnostic, active-learning, problem-finding, and problem-solving process. Data are not simply returned in the form of a written report but instead are fed back in open joint sessions, and
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summarizes the steps and processes involved in planned change through action research. Action research is depicted as a cyclical process of change. The cycle begins with a series of planning actions initiated by the client and the change agent working together. The principal elements of this stage
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and later elaborated and expanded on by other behavioral scientists. Concerned with social change and, more particularly, with effective, permanent social change, Lewin believed that the motivation to change was strongly related to action: If people are active in decisions affecting them, they are
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workgroups allow the members of a work team to manage, control, and monitor all facets of their work, from recruiting, hiring, and new employees to deciding when to take rest breaks. An early analysis of the first-self-managing work groups yielded the following behavioral characteristics (Hackman,
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As objectives of organizational development are framed keeping in view specific situations, they vary from one situation to another. In other words, these programs are tailored to meet the requirements of a particular situation. But broadly speaking, all organizational development programs try to
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Organization development as a practice involves an ongoing, systematic process of implementing effective organizational change. OD is both a field of applied science focused on understanding and managing organizational change and a field of scientific study and inquiry. It is interdisciplinary in
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The second stage of action research is the action, or transformation, phase. This stage includes actions relating to learning processes (perhaps in the form of role analysis) and to planning and executing behavioral changes in the client organization. As shown in Figure 1, feedback at this stage
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The objective of OD is to improve the organization's capacity to handle its internal and external functioning and relationships. This includes improved interpersonal and group processes, more effective communication, and enhanced ability to cope with organizational problems of all kinds. It also
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of individuals through those designed to deal with teams and groups, intergroup relations, and the total organization. There are interventions that focus on task issues (what people do), and those that focus on process issues (how people go about doing it). Finally, interventions may be roughly
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The third stage of action research is the output, or results, phase. This stage includes actual changes in behavior (if any) resulting from corrective action steps taken following the second stage. Data are again gathered from the client system so that progress can be determined and necessary
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The ultimate aim of OD practitioners is to "work themselves out of a job" by leaving the client organization with a set of tools, behaviors, attitudes, and an action plan with which to monitor its own state of health and to take corrective steps toward its own renewal and development. This is
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The failure of off-site laboratory training to live up to its early promise was one of the important forces stimulating the development of OD. Laboratory training is learning from a person's "here and now" experience as a member of an ongoing training group. Such groups usually meet without a
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The use of new technologies combined with globalization has also shifted the field of organizational development. Roland
Sullivan (2005) defined Organization Development with participants at the 1st Organization Development Conference for Asia in Dubai-2005 as "Organization Development is a
1692:. Every action that influences an organization's improvement program in a change agent-client system relationship can be said to be an intervention. The change agent may opt for setting up an episodic intervention organization within the client organization as part of the OD action plan.
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One of the outstanding characteristics of OD that distinguishes it from most other improvement programs is that it is based on a "helping relationship". Some believe that the change agent is a physician to the organization's ills; that s/he does not examine the "patient", make a
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The change agent may be a staff or line member of the organization who is schooled in OD theory and technique. In such a case, the "contractual relationship" is an in-house agreement that should probably be explicit with respect to all of the conditions involved except the fee.
1778:, new dilemmas and problems emerge as the spiral continues upward to new levels. In an unfavorable climate, in contrast, learning is far less certain, and in an atmosphere of psychological threat, it often stops altogether. Unfreezing old ways can be inhibited in
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Wendell L French and Cecil Bell defined organization development (OD) at one point as "organization improvement through action research". If one idea can be said to summarize OD's underlying philosophy, it would be action research as it was conceptualized by
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1242:, and self-serving behavior typically arise in such a group. The members have an opportunity to learn something about themselves and to practice such skills as listening, observing others, and functioning as effective group members.
1595:) to help organizations go beyond performance and align strategy, organizations, and individuals and argued that fundamental challenges such as robotics, artificial intelligence, and genetics prefigure a regeneration of the field.
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transformative leap to a desired vision where strategies and systems align, in the light of local culture with an innovative and authentic leadership style using the support of high tech tools. Bob Aubrey (2015) introduced KDIs (
1121:(the deeply-seated norms, values, and behaviors that members share) and organizational strategies (how an organization identifies problems, plans action, negotiates change and evaluates progress). A key aspect of OD is to review
1643:, this is the input phase, in which the client system becomes aware of problems as yet unidentified, realizes it may need outside help to effect changes, and shares with the consultant the process of problem diagnosis.
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must actively seek help in finding a solution to his problems. This indicates a willingness on the part of the client organization to accept help and assures the organization that management is actively concerned.
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more likely to adopt new ways. "Rational social management", he said, "proceeds in a spiral of steps, each of which is composed of a circle of planning, action, and fact-finding about the result of action".
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Fischer M.D. Dopson, S. Fitzgerald, L. Bennett, C. Ferlie, E. Ledger, J. & McGivern, G. (2015) "Knowledge leadership: Mobilizing management research by becoming the knowledge object" Human
Relations,
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Lyles, M. A., Near, J. P., & Enz, C. A. (1992). A simulation for teaching skills relating to organizational self-renewal . Retrieved from
Cornell University, School of Hotel Administration site:
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1426:, and write a prescription. Nor does s/he try to teach organizational members a new inventory of knowledge which they then transfer to the job situation. Using theory and methods drawn from such
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with a vehicle for introducing change systematically by applying a broad selection of management techniques. This, in turn, leads to greater personal, group, and organizational effectiveness.
1166:(to name a few) whose perspective is not steeped in just the behavioral sciences, but in a much more multi-disciplinary and inter-disciplinary approach, have emerged as OD catalysts or tools.
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Schultz, Diane P. Schultz, Sydney Ellen (2006) Psychology and work today: and introduction to industrial and organizational psychology (9th ed.) Upper Saddle River, NY: Prentice Hall p262.
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which underpin the basic OD process as well as providing its collaborative consultant/client ethos. Institutionally, Lewin founded the "Research Center for Group
Dynamics" (RCGD) at
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Organizations, subunits of organizations, and individuals continuously manage their affairs against goals. Controls are interim measurements, not the basis of managerial strategy.
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making individuals in the organization aware of the vision of the organization. Organizational development helps in making employees align with the vision of the organization
1154:. Although behavioral science has provided the basic foundation for the study and practice of OD, new and emerging fields of study have made their presence felt. Experts in
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1655:). Major adjustments and reevaluations would return the OD project to the first, or planning, a stage for basic changes in the program. The action-research model shown in
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People support what they help create. People affected by a change must be allowed active participation and a sense of ownership in the planning and conduct of the change.
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Helpful mechanism: What must the organization attend to in order to survive and thrive—procedures such as planning, control, budgeting, and other information systems.
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or someone authorized by top management is aware that a problem exists and has decided to seek help in solving it. There is a direct analogy here to the practice of
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system a safe climate for learning and change. In a favorable climate, human learning builds on itself and continues indefinitely during man's lifetime. Out of new
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specific agenda. Their purpose is for the members to learn about themselves from their spontaneous "here and now" responses to an ambiguous situation. Problems of
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Purposes: The organization members are clear about the organization's mission and purpose and goal agreements, whether people support the organization's purpose.
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and in growing numbers of universities and private consulting-firms across the country. Leading universities offering doctoral-level degrees in OD include
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The change agent is to be prepared for having to address all of the above hazards and obstacles. Some of the things which will help the change agent are:
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Organization
Development allows businesses to construct and maintain a brand new preferred state for the whole agency. Key concepts of OD theory include:
1094:. The goal of which is to modify a group's/organization's performance and/or culture. The organizational changes are typically initiated by the group's
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Structure: How is the organization's work divided up? The question is whether there is an adequate fit between the purpose and the internal structure.
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leaders actively "transposed", "appropriated" or "contended" change concepts, effectively translating and embedding these in organizational practice.
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in modern organizations. The need for "reinventing" the field has become a topic that even some of its "founding fathers" are discussing critically.
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classified according to which change mechanism they tend to emphasize: for example, feedback, awareness of changing cultural norms, interaction and
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Relationship: Between individuals, between units or departments that perform different tasks, and between the people and requirements of their jobs.
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2012:
Weisbord, Marvin. (1987). Productive
Workplace: Organizing and managing for dignity, meaning and community. Jossey-Bass Publishers, San Francisco.
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deKler, M. (2007). Healing emotional trauma in organizations: An O.D. Framework and case study. Organizational
Development Journal, 25(2), 49-56.
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adjustments in learning activities can be made. Minor adjustments of this nature can be made in learning activities via Feedback Loop B (see
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encouraging every individual to participate in the process of planning, thus making them feel responsible for the implementation of the plan
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providing opportunities for people in organizations to influence the way in which they relate to work, the organization, and the environment
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Employees manage their performance and take corrective action when necessary to improve their and the performance of other group members.
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The initiative for OD programs often comes from an organization that has a problem or anticipates facing a problem. This means that top
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Decision making in a healthy organization is located where the information sources are, rather than in a particular role or level of
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studies in the 1930s, during which psychologists realized that organizational structures and processes influence worker behavior and
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providing opportunities for each organization member, as well as for the organization itself, to develop to their full potential
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Employees seek guidance, assistance, and resources from the organization when they do not have what they need to do the job.
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treating each human being as a person with a complex set of needs, all of which are important to their work and their life
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strengthening inter-personal trust, cooperation, and communication for the successful achievement of organizational goals
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development. Interventions are structured activities used individually or in combination by the members of a client
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include a preliminary diagnosis, data gathering, feedback of results, and joint action planning. In the language of
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providing opportunities for people to function as human beings rather than as resources in the productive process
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to put in place processes that will help improve the ongoing operation of an organization on a continuous basis
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with a greater focus on leadership development programs that focus on the development of the individual. See .
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Bradford, D.L. & Burke, W.W.(eds), 2005, Reinventing Organization Development. San Francisco: Pfeiffer.
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Douglas and Richard Beckhard, while "consulting together at General Mills in the 1950s coined the term
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that states a Knowledge (XXG) editor's personal feelings or presents an original argument about a topic.
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A belief in man as a rational, self-educating being fully capable of learning better ways to do things.
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creating a work atmosphere in which employees are encouraged to work and participate enthusiastically
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Child, John: 'Organization Contemporary Principles and Practice',292. Blackwell Publishing,2005>
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attempting to create an environment in which it is possible to find exciting and challenging work
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played a key role in the evolution of organization development as it is known today. As early as
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Study and implementation of practices, systems, and techniques that affect organizational change
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between parts of the organization and the development of a more collaborative condition.
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Leadership: Is to watch for blips among the other boxes and maintain balance among them.
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Organization development: behavioral science interventions for organization improvement
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Organization development: behavioral science interventions for organization improvement
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Organization development: behavioral science interventions for organization improvement
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One of the most difficult tasks confronting the change agent is to help create in the
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seeking to increase the effectiveness of the organization in terms of all of its goals
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values. Margulies and Raia (1972) articulated the humanistic values of OD as follows:
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According to organizational-development thinking, organization development provides
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Employees help members of their workgroup and employees in other groups to improve
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2266:. Information and Organization Design Series. Vol. 5. Boston, MA: Springer.
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because the climate makes employees feel that it is inappropriate to reveal true
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In recent years, serious questioning has emerged about the relevance of OD to
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An international, professional association of educators and practitioners.
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creating an environment of trust so that employees willingly accept change
1039:
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322:
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The Institute of Organization Development: Online certification programs
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1409:
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1941:
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Organization Structures: Theory and Design, Analysis and Prescription
1681:
1384:
1353:
replacing formal lines of authority with personal knowledge and skill
1715:). Therefore, the basic units of change are groups, not individuals.
2069:
About the Author Herbert Allen Shepard, Essence of a Proactive Life
1623:
Lewin's description of the process of change involves three steps:
1551:
Weisbord presents a six-box model for understanding organizations:
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960:
122:
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An always relevant change goal is the reduction of inappropriate
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Best Practices in Leadership Development and Organization Change
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One goal of a healthy organization is to develop generally open
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preparing members to align with changes and to break stereotypes
1341:
encouraging employees to solve problems instead of avoiding them
3129:
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Practicing Organization Development: A Guide for Leading Change
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Association of Technology, Management, and Applied Engineering
1186:
566:
29:
3125:
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1967:. New York: Oxford University Press. 2004. pp. 223–274.
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involves more effective decision processes, more appropriate
1311:
to increase the level of inter-personal trust among employees
2772:
1916:
Albert, Stuart; Ashforth, Blake E.; Dutton, Jane E. (2000).
2119:
Organizational Development: Values, Process, and Technology
1314:
to increase employees' level of satisfaction and commitment
1162:, in the structure of intuition in decision-making, and in
47:
personal reflection, personal essay, or argumentative essay
2093:
The Oxford Handbook of Positive Organizational Scholarship
1803:
Setting a personal example: listening, supporting behavior
1323:
to increase cooperation and collaboration among employees
1286:
This is a separate concept from change efforts known as:
1247:
more widely recognized field of psychological research.
2438:. Pacific Palisades, Calif.: Goodyear Pub. Co. pp.
2194:. Pacific Palisades, Calif.: Goodyear Pub. Co. pp.
2035:. Pacific Palisades, Calif.: Goodyear Pub. Co. pp.
1531:
The study of organizational effectiveness and improving
2602:
Organizational Learning: A theory of action perspective
2191:
Management, systems, and society : an introduction
2032:
Management, systems, and society : an introduction
1750:
Interventions range from those designed to improve the
1518:
and raise productivity for the organization as a whole.
53:
2473:"Episodic interventions in organizational structures"
2737:
Cummings, Thomas G.; Worley, Christopher G. (2005),
2416:. New York: Holt, Rinehart and Winston. p. 201.
2090:
Cameron, Kim S; Spreitzer, Gretchen M (2011-08-22).
3848:
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3781:
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online certification programs for OD professionals.
2501:
2228:
1820:, coaching, Large Group Interventions, mentoring,
2435:Management, systems, and society: an introduction
2360:. Englewood Cliffs, N.J.: Prentice-Hall. p.
1699:are made in the choice of a particular strategy.
1767:through either new knowledge or skill practice.
1471:The holistic and futuristic view of organization
2661:, New York: New York: Oxford University Press,
2504:Organization development: strategies and models
2296:http://scholarship.sha.cornell.edu/articles/638
2135:Organization development: strategies and models
2121:. New York, NY: McGraw-Hill Book Co. p. 3.
1824:, downsizing, TQM, and leadership development.
1317:to confront problems instead of neglecting them
2307:Bradford, D.L. & Burke, W.W. eds, (2005).
3141:
2807:
2341:The Measure of Man: Leading Human Development
1806:A sound background in the behavioral sciences
1064:
8:
2579:: CS1 maint: multiple names: authors list (
2392:: CS1 maint: multiple names: authors list (
2245:: CS1 maint: multiple names: authors list (
2508:. Reading, Mass.: Addison-Wesley. pp.
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2138:. Reading, Mass.: Addison-Wesley. p.
1619:: Systems Model of Action-Research Process
1326:to increase organizational problem-solving
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87:
2547:. Englewood Cliffs, N.J.: Prentice-Hall.
2024:
2022:
2020:
2018:
76:Learn how and when to remove this message
2639:Behaving – Managing Yourself and Others.
2407:
2405:
2403:
2235:. Englewood Cliffs, N.J.: Prentice-Hall.
2096:. Oxford University Press. p. 738.
1816:A few examples of interventions include
1611:
1259:Underlying Organization Development are
1144:industrial and organizational psychology
1888:
1543:in relation to leadership development.
90:
2572:
2471:Vriens, Dirk; Achterberg, Jan (2019).
2385:
2238:
1535:has developed alongside the study of
2739:Organization Development & Change
2541:Wendell L French; Cecil Bell (1973).
2354:Wendell L French; Cecil Bell (1973).
2227:Wendell L French; Cecil Bell (1978).
1809:A working knowledge of systems theory
7:
1847:(involved in designing OD education)
1432:industrial/organizational psychology
3825:Bachelor of Business Administration
1897:"Organizational Development Theory"
1480:Improved organizational performance
3926:Organizational behavior management
1334:achieve the following objectives:
25:
3840:Doctor of Business Administration
3830:Master of Business Administration
2655:Nonaka, I.; Takeuchi, H. (1995),
1964:Organizational Identity: A Reader
1298:Technological innovations....etc.
1045:Business and economics portal
3941:
3092:
3091:
3079:Outline of organizational theory
2773:Organization Development Network
2414:Group Decision and Social Change
1922:The Academy of Management Review
1707:The basic building blocks of an
1684:to improve their social or task
1038:
34:
2599:Argyris, C.; Schon, D. (1978),
1800:Genuine support from management
3804:Chartered Management Institute
2658:The Knowledge Creating Company
2605:, Reading MA: Addison-Wesley,
2432:Richard Arvid Johnson (1976).
2339:Aubrey, Bob (September 2015).
2188:Richard Arvid Johnson (1976).
2029:Richard Arvid Johnson (1976).
1320:to effectively manage conflict
1213:National Training Laboratories
1191:National Training Laboratories
1:
700:management information system
351:Chief human resources officer
3173:Index of management articles
2172:doi:10.1177/0018726715619686
2067:Herbert Shepard Foundation.
1861:Organizational communication
1703:lists six such assumptions:
1221:Fielding Graduate University
1197:and group-based OD emerged.
694:Enterprise resource planning
522:Financial statement analysis
3809:Critical management studies
3672:Full range leadership model
1547:Understanding organizations
1523:Organizational self-renewal
3989:
3799:Certified Business Manager
2477:Organizational Development
1871:Organizational engineering
1866:Organizational diagnostics
1743:between and across levels.
1593:Key Development Indicators
1533:organizational performance
1417:Applied behavioral science
1307:The objectives of OD are:
18:Organisational development
3939:
3667:Evidence-based management
3163:
3087:
2741:, Thomson South-Western,
2675:Sullivan, Roland (2010),
2619:Carter, Louis L. (2004),
2500:Richard Beckhard (1969).
2309:Organization Development.
2260:Baligh, Helmy H. (2006).
2132:Richard Beckhard (1969).
2117:Newton Margulies (1972).
356:Chief information officer
188:Limited liability company
3921:Organization development
3677:Management by objectives
3069:History of organizations
2713:Senge, Peter M. (1990),
2343:. McGraw Hill Education.
2311:San Francisco: Pfeiffer.
1934:10.5465/amr.2000.2791600
1856:Large-group capacitation
1851:Human relations movement
1294:Training and development
1228:organization development
1084:Organization development
369:Chief technology officer
303:Mergers and acquisitions
273:Constitutional documents
98:Management of a business
3702:Social entrepreneurship
3662:Earned value management
3100:Aspects of corporations
1876:Performance improvement
1452:organizational behavior
1396:Sponsoring organization
1160:organizational learning
1123:organizational identity
429:Environmental economics
409:International economics
360:Chief marketing officer
346:Chief financial officer
341:Chief operating officer
337:Chief executive officer
298:International trade law
92:Business administration
3948:Systems science portal
3891:Management development
3886:Management cybernetics
3871:Executive compensation
3707:Sustainable management
3569:Information technology
3549:Environmental resource
3110:Aspects of occupations
2719:, Doubleday/Currency,
2637:Eunson, Baden (1987),
1620:
1541:Emotional intelligence
1537:leadership development
1217:Benedictine University
1209:University of Michigan
1193:(NTL), from which the
1119:organizational culture
1111:organizational climate
998:International business
983:Business judgment rule
328:Chief business officer
228:Annual general meeting
208:State-owned enterprise
198:Privately held company
56:by rewriting it in an
3973:Organizational theory
3911:Managerial psychology
3876:Management consulting
3697:Scientific management
3480:Customer relationship
3168:Outline of management
3115:Aspects of workplaces
2693:Rother, Mike (2009),
2272:10.1007/0-387-28317-X
1822:performance appraisal
1615:
1444:cultural anthropology
1238:, structure, status,
1092:organizational change
674:Customer relationship
610:Business intelligence
572:Financial institution
547:International finance
497:Cash conversion cycle
404:Development economics
365:Chief product officer
113:Management accounting
3906:Managerial economics
3866:Corporate governance
3773:Oliver E. Williamson
3652:Collaborative method
3074:Organization studies
3023:Retaliatory behavior
2868:Citizenship behavior
2732:The Fifth Discipline
2716:The Fifth Discipline
1739:, mutual trust, and
1436:industrial sociology
1381:University of Oxford
1290:Operation management
1134:nature and draws on
615:Business development
459:Economic development
221:Corporate governance
118:Financial accounting
3768:Eliyahu M. Goldratt
2786:www.instituteod.com
2412:Kurt Lewin (1958).
1928:(1). Jstor: 13–17.
1793:A real need in the
1428:behavioral sciences
1379:Researchers at the
1115:collective behavior
1025:Business statistics
1008:International trade
993:Business operations
689:Electronic business
594:Types of management
482:Financial statement
464:Economic statistics
332:Chief brand officer
288:Corporate liability
203:Sole proprietorship
183:Joint-stock company
3931:Pointy-haired Boss
3881:Management control
3717:Virtual management
3096:See also templates
2077:2016-03-03 at the
1621:
1575:Modern development
1244:Herbert A. Shepard
1146:, and theories of
1098:. OD emerged from
988:Consumer behaviour
790:Product life-cycle
577:Capital management
542:Managerial finance
233:Board of directors
58:encyclopedic style
45:is written like a
3968:Change management
3955:
3954:
3901:Management system
3835:PhD in management
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3347:Product lifecycle
3123:
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3003:Perceived support
2706:978-0-07-163523-3
2686:978-0-470-40544-4
2648:978-0-0745-2022-2
1835:Employee research
1487:leadership styles
1460:political science
1081:
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968:Business analysis
537:Corporate finance
507:Capital budgeting
444:Knowledge economy
238:Supervisory board
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2978:Machiavellianism
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1408:: The client or
1156:systems thinking
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562:Financial market
399:Labour economics
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1003:Business model
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712:Human resource
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527:Financial risk
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454:Macroeconomics
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449:Microeconomics
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243:Advisory board
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3916:Managerialism
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3861:Collaboration
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3764:
3763:Peter Drucker
3761:
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3291:Communication
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2928:Effectiveness
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2760:0-13-193212-8
2757:
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2748:81-315-0287-2
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2726:0-385-26094-6
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2519:9780201004489
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2486:9781315695228
2482:
2479:. Routledge.
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1845:Georges Romme
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1818:team building
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1494:Self-managing
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1406:psychotherapy
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978:Business plan
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750:administrator
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659:Configuration
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430:
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422:
420:
417:
415:
414:Mixed economy
412:
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261:Corporate law
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59:
55:
49:
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43:This article
41:
32:
31:
19:
3946:
3920:
3500:Supply chain
3473:relationship
3471:On aspect or
3364:Construction
3330:On component
3251:organization
3223:Intelligence
3038:Storytelling
2958:Intelligence
2907:
2838:Architecture
2738:
2715:
2695:
2676:
2657:
2638:
2620:
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2112:
2092:
2085:
2068:
2063:
2031:
2008:
1999:
1990:
1978:. Retrieved
1963:
1957:
1945:. Retrieved
1925:
1921:
1911:
1900:. Retrieved
1891:
1840:Facilitation
1815:
1788:
1769:
1749:
1711:are groups (
1709:organization
1694:
1690:organization
1678:organization
1673:
1671:
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1420:
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1374:
1371:Change agent
1362:
1332:
1306:
1285:
1258:
1249:
1232:
1227:
1225:
1205:World War II
1199:
1173:
1132:
1108:
1096:stakeholders
1087:
1083:
1082:
922:
898:Architecture
892:Organization
858:Supply chain
684:Earned value
557:Stock market
434:Open economy
424:Econometrics
163:Conglomerate
72:
63:
44:
3740:Forecasting
3657:Distributed
3564:Information
3541:On resource
3485:Engineering
3311:Performance
3269:(top-level)
3196:Association
3008:Performance
2933:Engineering
2913:Diagnostics
2908:Development
2822:Aspects of
2696:Toyota Kata
2072:shepard.pdf
1720:competition
1686:performance
1383:found that
1255:Core values
1152:personality
1013:Trade route
928:Engineering
923:Development
775:Performance
718:development
679:Distributed
552:Liquidation
193:Partnership
178:Corporation
173:Cooperative
3962:Categories
3745:Leadership
3728:activities
3640:approaches
3594:Technology
3514:On problem
3495:Perception
3448:Accounting
3413:production
3409:Operations
3386:department
3301:Innovation
3276:Capability
3238:Reputation
3218:Healthcare
3206:Restaurant
3157:Management
3018:Resilience
3013:Psychology
2983:Narcissism
2973:Life cycle
2888:Complexity
2878:Commitment
2730:see also:
1902:2016-01-20
1883:References
1741:confidence
1606:Kurt Lewin
1402:management
1303:Objectives
1261:humanistic
1236:leadership
1201:Kurt Lewin
1175:Kurt Lewin
1148:motivation
1140:psychology
1104:motivation
880:Technology
762:Operations
642:Commercial
635:innovation
625:Capability
517:Derivative
106:Accounting
66:March 2012
3782:Education
3754:Pioneers,
3647:Adhocracy
3612:Positions
3584:Materials
3574:Knowledge
3490:Logistics
3404:Marketing
3296:Financial
3266:Strategic
3249:within an
3247:By focus,
3043:Structure
2993:Ombudsman
2948:Hierarchy
2575:cite book
2549:chapter 8
2388:cite book
2241:cite book
2003:exampl_OD
1765:education
1727:hierarchy
1456:economics
1424:diagnosis
1136:sociology
948:Structure
933:Hierarchy
853:Strategic
740:Materials
730:Knowledge
707:Financial
647:Marketing
492:Factoring
487:Insurance
389:Commodity
382:Economics
3756:scholars
3638:Methods,
3521:Conflict
3337:Facility
3258:On scope
3228:Military
3201:Business
3191:Academic
3062:See also
3053:Workshop
2998:Patterns
2968:Learning
2893:Conflict
2843:Behavior
2075:Archived
1828:See also
1784:feelings
1776:behavior
1761:conflict
1701:Beckhard
1674:Figure 1
1657:Figure 1
1653:Figure 1
1636:Figure 1
1617:Figure 1
1450:theory,
1365:managers
1219:and the
1195:T-groups
1164:coaching
1129:Overview
938:Patterns
918:Conflict
903:Behavior
843:Security
820:Resource
805:Property
768:services
725:Incident
664:Conflict
620:Capacity
323:Chairman
278:Contract
3818:Degrees
3726:Skills,
3619:Interim
3458:Records
3423:Quality
3418:Process
3388:managed
3371:Program
3359:Project
3342:Product
3321:Systems
3281:Capital
3182:By type
2963:Justice
2923:Ecology
2918:Dissent
2898:Culture
2873:Climate
2853:Capital
2458:2299496
2440:224–226
2214:2299496
2196:219–222
2055:2299496
2037:223–229
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1410:patient
1385:leaders
1170:History
913:Culture
863:Systems
848:Service
827:
815:Records
810:Quality
800:Project
795:Product
785:Process
764:
745:Network
714:
696:
669:Content
476:Finance
158:Company
52:Please
3629:Senior
3624:Middle
3589:Skills
3531:Stress
3526:Crisis
3505:Talent
3453:Office
3286:Change
3233:Public
3048:Theory
3028:Safety
2938:Ethics
2903:Design
2831:Topics
2758:
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875:Talent
831:crisis
757:Office
630:Change
3849:Other
3440:Staff
3430:Sales
3352:Brand
3306:Legal
3213:Court
3033:Space
2943:Field
2863:Chart
2858:Cells
2848:Blame
2528:39328
2510:26–27
2158:39328
1938:JSTOR
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1676:) of
1158:, in
961:Trade
943:Space
838:Sales
780:Power
735:Legal
605:Brand
600:Asset
123:Audit
3599:Time
3579:Land
3396:Line
3316:Risk
2756:ISBN
2743:ISBN
2721:ISBN
2701:ISBN
2681:ISBN
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2643:ISBN
2625:ISBN
2607:ISBN
2581:link
2563:OCLC
2553:ISBN
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