2050:(OI) solutions to deliver real-time, actionable information. This real-time information can be acted upon in a variety of ways – alerts can be sent or executive decisions can be made using real-time dashboards. OI solutions use real-time information to take automated action based on pre-defined rules so that security measures and or exception management processes can be initiated. Because "the size and complexity of daily tasks often requires the use of technology to model efficiently" when resources in technology became increasingly widespread with general availability to businesses to provide to their staff, "Many thought BPM as the bridge between Information Technology (IT) and Business."
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collaborative and increasingly technology-aided definition, improvement, innovation, and management of end-to-end business processes that drive business results, create value, and enable an organization to meet its business objectives with more agility. BPM enables an enterprise to align its business processes to its business strategy, leading to effective overall company performance through improvements of specific work activities either within a specific department, across the enterprise, or between organizations.
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regulations should also be ensured. The compliance aspect in BPM is highly important for governmental organizations. As of 2010 BPM approaches in a governmental context largely focus on operational processes and knowledge representation. There have been many technical studies on operational business processes in the public and private sectors, but researchers rarely take legal compliance activities into account—for instance, the legal implementation processes in public-administration bodies.
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1703:(BPMN) provides front-end capability for human input. Compared to either of the previous approaches, directly executing a process definition can be more straightforward and therefore easier to improve. However, automating a process definition requires flexible and comprehensive infrastructure, which typically rules out implementing these systems in a legacy IT environment.
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1259:"the discipline of managing processes (rather than tasks) as the means for improving business performance outcomes and operational agility. Processes span organizational boundaries, linking together people, information flows, systems, and other assets to create and deliver value to customers and constituents."
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It is common to confuse BPM with a BPM suite (BPMS). BPM is a professional discipline done by people, whereas a BPMS is a technological suite of tools designed to help the BPM professionals accomplish their goals. BPM should also not be confused with an application or solution developed to support
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that executes the required steps of the process; however, in practice, these applications rarely execute all the steps of the process accurately or completely. Another approach is to use a combination of software and human intervention; however this approach is more complex, making the documentation
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According to
Gartner, 20% of all the "shadow business processes" are supported by BPM cloud platforms. Gartner refers to all the hidden organizational processes that are supported by IT departments as part of legacy business processes such as Excel spreadsheets, routing of emails using rules, phone
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Predictive
Business Process Monitoring concerns the application of data mining, machine learning, and other forecasting techniques to predict what is going to happen with running instances of a business process, allowing to make forecasts of future cycle time, compliance issues, etc. Techniques for
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using no-code/low-code principles is becoming an ever prevalent feature of BPMS platforms. RAD enables businesses to deploy applications more quickly and more cost effectively, while also offering improved change and version management. Gartner notes that as businesses embrace these systems, their
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The proposed improvement could be in human-to-human, human-to-system or system-to-system workflows, and might target regulatory, market, or competitive challenges faced by the businesses. Existing processes and design of a new process for various applications must synchronize and not cause a major
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Business process management (BPM) is a disciplined approach to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve consistent, targeted results aligned with an organization's strategic goals. BPM involves the deliberate,
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As of 2012 research on BPM has paid increasing attention to the compliance of business processes. Although a key aspect of business processes is flexibility, as business processes continuously need to adapt to changes in the environment, compliance with business strategy, policies, and government
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Process design encompasses both the identification of existing processes and the design of "to-be" processes. Areas of focus include representation of the process flow, the factors within it, alerts and notifications, escalations, standard operating procedures, service level agreements, and task
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This brings with it the benefit of being able to simulate changes to business processes based on real-world data (not just on assumed knowledge). Also, the coupling of BPM to industry methodologies allows users to continually streamline and optimize the process to ensure that it is tuned to its
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Key distinctions between process management and project management are repeatability and predictability. If the structure and sequence of work is unique, then it is a project. In business process management, a sequence of work can vary from instance to instance: there are gateways, conditions;
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Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise
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While the steps can be viewed as a cycle, economic or time constraints are likely to limit the process to only a few iterations. This is often the case when an organization uses the approach for short to medium term objectives rather than trying to transform the organizational culture. True
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In addition, this information can be used to work with customers and suppliers to improve their connected processes. Examples are the generation of measures on how quickly a customer order is processed or how many orders were processed in the last month. These measures tend to fit into three
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Validation of BPMS is another technical issue that vendors and users must be aware of, if regulatory compliance is mandatory. The validation task could be performed either by an authenticated third party or by the users themselves. Either way, validation documentation must be generated. The
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focus on business objectives and how processes related to them, encouraging full-scale recreation of processes, rather than iterative optimization of sub-processes. BPR is influenced by technological innovations as industry players replace old methods of business operations with cost-saving
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Monitoring encompasses the tracking of individual processes, so that information on their state can be easily seen, and statistics on the performance of one or more processes can be provided. An example of this tracking is being able to determine the state of a customer order
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Although BPM initially focused on the automation of business processes with the use of information technology, it has since been extended to integrate human-driven processes in which human interaction takes place in series or parallel with the use of technology. For example,
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The benefits of using cloud BPM services include removing the need and cost of maintaining specialized technical skill sets in-house and reducing distractions from an enterprise's main focus. It offers controlled IT budgeting and enables geographical mobility..
2011:
iterations are only possible through the collaborative efforts of process participants. In a majority of organizations, complexity requires enabling technology (see below) to support the process participants in these daily process management challenges.
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is performed and orchestrated at the business process layer or the consumer presentation layer of SOA Reference
Architecture. BPM software suites such as BPMS or iBPMS or low-code platforms are positioned at the business process layer. While the emerging
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business rules etc. The key is predictability: no matter how many forks in the road, we know all of them in advance, and we understand the conditions for the process to take one route or another. If this condition is met, we are dealing with a process.
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and the potential opportunities for cost savings or other improvements; and then, applying those enhancements in the design of the process. Process mining tools are able to discover critical activities and bottlenecks, creating greater business value.
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As an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers. This approach closely resembles other
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that a computer can directly execute. Process models can be run through execution engines that automate the processes directly from the model (e.g., calculating a repayment plan for a loan) or, when a step is too complex to automate,
2005:
Example of
Business Process Management (BPM) Service Pattern: This pattern shows how business process management (BPM) tools can be used to implement business processes through the orchestration of activities between people and
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Apostolou, D., Mentzas, G., Stojanovic, L., Thoenssen, B., & Lobo, T. P. (2010). A collaborative decision framework for managing changes in e-Government services
Government Information Quarterly, 28(1), Page 101-116,
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control – deploy this implementation and by use of user-defined dashboards monitor the improvement in real time and feed the performance information back into the simulation model in preparation for the next improvement
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Currently, the international standards for the task have limited BPM to the application in the IT sector, and ISO/IEC 15944 covers the operational aspects of the business. However, some corporations with the culture of
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Enacting a business process is done manually or automatically or with a combination of manual and automated business tasks. Manual business processes are human-driven. Automated business processes are software-driven.
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BPM proponents also claim that this approach can be supported, or enabled, through technology. As such, many BPM articles and scholars frequently discuss BPM from one of two viewpoints: people and/or technology.
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Gong, Y. and
Janssen, M. (2011). From policy implementation to business process management: Principles for creating flexibility and agility. Government Information Quarterly, 29 (Supplement 1), Pages S61-S71,
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Modeling takes the theoretical design and introduces combinations of variables (e.g., changes in rent or materials costs, which determine how the process might operate under different circumstances).
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automates tasks by recording a set of repetitive activities performed by humans. Organizations maximize their business automation leveraging both technologies to achieve better results.
1162:. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable. Though not required, enabling
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is a collection of methods and tools related to process monitoring. The aim of process mining is to analyze event logs extracted through process monitoring and to compare them with an
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The degree of monitoring depends on what information the business wants to evaluate and analyze and how the business wants it monitored, in real-time, near real-time or ad hoc. Here,
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problems in the early 20th century. The management and improvement approach as of 2010, with formal definitions and technical modeling, has been around since the early 1990s (see
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BPR seeks to help companies radically restructure their organizations by focusing on the ground-up design of their business processes. According to early BPR proponent
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in that program management is concerned with managing a group of inter-dependent projects. From another viewpoint, process management includes program management. In
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software performs business process automation at the presentation layer, therefore is considered non-invasive to and de-coupled from existing application systems.
3441:. Peter Mell and Timothy Grance, NIST Special Publication 800-145 (September 2011). National Institute of Standards and Technology, U.S. Department of Commerce.
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To date, many organizations often start a BPM project or program with the objective of optimizing an area that has been identified as an area for improvement.
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leveraging the business process management concepts to organize and automate processes. The recent convergence of this software from distinct pieces such as
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poses a significant challenge to control and manage the flow of information through large numbers of devices. To cope with this, a new direction known as
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have been used by systems to provide definitions for governing behavior, and a business rule engine can be used to drive process execution and resolution.
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In response to these problems, companies have developed software that defines the full business process (as developed in the process design activity) in a
3447:. Peter Mell and Timothy Grance, NIST Special Publication 800-146 (May 2011). National Institute of Standards and Technology, U.S. Department of Commerce.
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Franz Bayer, Harald Kühn (ed.): "Prozessmanagement für
Experten - Impulse für aktuelle und wiederkehrende Themen", Springer-lVerlag Berlin Heidelberg 2013
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shows promise as a way of blending traditional process techniques, with additional capabilities to automate the handling of all the independent devices.
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Arsanjani, Dr Ali; Bharade, Nakul; Borgenstrand, Magnus; Schume, Philipp; Wood, J. Keith; Zheltonogov, Vyacheslav; Redbooks, I. B. M. (27 April 2015).
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Business process management activities can be arbitrarily grouped into categories such as design, modeling, execution, monitoring, and optimization.
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Arthur ter
Hofstede, Wil van der Aalst, Michael Adams, Nick Russell (2010). Modern Business Process Automation: YAWL and its Support Environment,
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Collaboration tools – remove intra- and interdepartmental communication barriers through discussion forums, dynamic workspaces, and message boards
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hand-over mechanisms. Whether or not existing processes are considered, the aim of this step is to ensure a correct and efficient new design.
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Business analytics – enable managers to identify business issues, trends, and opportunities with reports and dashboards and react accordingly
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1858:(1990), a business process is a set of logically related tasks performed to achieve a defined business outcome. Re-engineering emphasized a
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More recent variations such as "human interaction management" are concerned with the interaction between human workers performing a task.
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a particular process. Suites and solutions represent ways of automating business processes, but automation is only one aspect of BPM.
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Christine
Mckinty and Antoine Mottier (2016). "Designing Efficient BPM Applications – A Process-Based Guide for Beginners" (O'Reilly)
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includes retrieving process performance information from modeling or monitoring phase; identifying the potential or actual
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process model. Process mining allows process analysts to detect discrepancies between the actual process execution and the
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to regulate their operational process. Other standards are currently being worked upon to assist in BPM implementation (
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The
Ultimate Guide to Business Process Management: Everything You Need to Know and How to Apply It to Your Organization
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However, standalone integration-centric and document-centric offerings have matured into separate, standalone markets.
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Alec Sharp, Patrick McDermott (2008). "Workflow Modeling: Tools for Process Improvement and Applications Development"
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2110:(SaaS) over a network. Cloud BPM business logic is deployed on an application server and the business data resides in
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predictive business process monitoring include Support Vector Machines, Deep Learning approaches, and Random Forest.
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budgets rely less on the maintenance of existing systems and show more investment in growing and transforming them.
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can assign individual steps requiring deploying human intuition or judgment to relevant humans and other tasks in a
1323:). Note that the term "business process" is sometimes used by IT practitioners as synonymous with the management of
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order arrived, awaiting delivery, invoice paid) so that problems in its operation can be identified and corrected.
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Geary A. Rummler, Alan P. Brache. Improving Performance: How to Manage the White Space in the Organization Chart.
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Process engine – a robust platform for modeling and executing process-based applications, including business rules
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1192:...promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a
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John Jeston and Johan Nelis (2008) Management by Process: A roadmap to sustainable Business Process Management.
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Content management – provides a system for storing and securing electronic documents, images, and other files
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Mathias Weske (2012). "Business Process Management: Concepts, Languages, Architectures (Second Edition)"
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Wil van der Aalst (2011). "Process Mining: Discovery, Conformance and Enhancement of Business Processes"
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Michael Hammer, James A. Champy. Reengineering the Corporation: A Manifesto for Business Revolution.
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3027:"Guidance for Industry. Part 11, Electronic Records; Electronic Signatures – Scope and Application"
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The Workflow Management Coalition, BPM.com and several other sources use the following definition:
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BPM also addresses many of the critical IT issues underpinning these business drivers, including:
3167:(2005). Designing the Customer-Centric Organization: A Guide to Strategy, Structure and Process.
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3283:. In: Business Process Management Journal, Emerald Group Publishing Limited. Volume 15 Issue 5.
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Wil van der Aalst, Kees Max van Hee (2002). "Workflow Management: Models, Methods, and Systems"
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Consolidating data and increasing visibility into and access to associated data and information
2001:
1282:, process management is the use of a repeatable process to improve the outcome of the project.
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innovative technologies such as automation that can radically transform business operations.
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It may also involve running "what-if analysis"(Conditions-when, if, else) on the processes:
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INFS 770 – Methods for Information Systems Engineering: Knowledge Management and E-Business
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http://www.automatedworkflows.com/services/custom-development/custom-automator-development/
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Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals
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Alan P. Brache. How Organizations Work: Taking a Holistic Approach to Enterprise Health.
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As of 2010, technology has allowed the coupling of BPM with other methodologies, such as
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calls routing, etc. These can, of course also be replaced by other technologies such as
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2019:
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3459:. The movie demonstrates how semantic technologies can be applied as execution engine.
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Kohlbacher, Markus (2010). "The effects of process orientation: A literature review".
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2745:"Understanding the Difference Between Lean Six Sigma and Business Process Management"
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validation document usually can either be published officially or retained by users.
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and Human Workflow has given birth to integrated Business Process Management Suites.
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Subramoniam, S., 2008. Commanding the internet era. Industrial Engineer, pp.44-48.
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originally pioneered in the early 1990s, focusing on the analysis and design of
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Business Process Management: Practical Guidelines to Successful Implementations
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Business Process Management: Practical Guidelines to Successful Implementations
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Increasing the flexibility and functionality of current infrastructure and data
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Business process execution is broadly about enacting a discovered and modeled
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encompasses methods and software deployed for automating business processes.
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analyze – compare the various simulations to determine an optimal improvement
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The Association of Business Process Management Professionals defines BPM as:
3342:
Bruce Silver (2011). "BPMN Method and Style: With BPMN Implementer's Guide"
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Wil van der Aalst and Christian Stahl (2011). "Modeling Business Processes"
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Business Process Management Design Guide: Using IBM Business Process Manager
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Business process re-engineering is also known as business process redesign,
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1749:(BAM) extends and expands the monitoring tools generally provided by BPMS.
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Howard Smith, Peter Fingar. Business Process Management: The Third Wave.
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3056:"1st International Workshop on Business Process Management in the Cloud"
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2883:. Lecture Notes in Computer Science. Vol. 8659. pp. 424–432.
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Human Interactions: The Heart and Soul of Business Process Management
2998:(First ed.). New Delhi: Discovery Publishing House. p. 45.
1964:, Inc recognize the BPM suite space through three different lenses:
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The concept of business process may be as traditional as concepts of
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Managing Performance Through Business Processes, Dominique Thiault,
1622:. Statements consisting only of original research should be removed.
3465:. A YouTube movie on BPM approaches explaining the use case of BPM.
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Cabanillas, C.; Di Ciccio, C.; Mendling, J.; Baumgrass, A. (2014).
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One of the ways to automate processes is to develop or purchase an
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BPM streamlines business processing by automating workflows; while
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re-engineer – revamp the processes from scratch for better results
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Platform-as-a-Service Private Cloud with Oracle Fusion Middleware
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People, Process, and Performance Management in Project Management
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fundamentally rethink how they do their work in order to improve
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2027:
1578:"What if I want to do the same job for 80% of the current cost?"
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measure – determine the appropriate measure to determine success
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2457:. CreateSpace Independent Publishing Platform. pp. 6–7.
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The Association of Business Process Management Professionals
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Business Process Management Is a Team Sport: Play It to Win!
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Business Process Re-engineering (BPR/BPRE) in a succinct way
1412:
1143:) is the discipline in which people use various methods to
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Customer Expectation Management: Success Without Exception
2992:"Ch. 2. Financial Prospectus: Business Process Management"
2672:
United States. Division of Vocational Education (1918).
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Establishing a common language for business-IT alignment
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International Conference on Business Process Management
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categories: cycle time, defect rate and productivity.
1575:"What if I have 75% of resources to do the same task?"
3280:
Business Process Management (BPM) Standards: A Survey
3277:
Ryan K. L. Ko, Stephen S. G. Lee, Eng Wah Lee (2009)
2807:"SOA Reference Architecture – Business Process Layer"
2703:"Human Interaction: The Missing Link in BPM (Part I)"
3463:
Business Process Management is primarily an attitude
2938:, United States General Accounting Office, May 1997.
3122:
Business Process Management: Profiting From Process
2877:"Predictive Task Monitoring for Business Processes"
2053:There are four critical components of a BPM Suite:
1184::2015 promotes the process approach to managing an
67:. Unsourced material may be challenged and removed.
3453:. An Oracle White Paper (October 2009). Oracle.com
3179:The complete guide to Business Process Management
2958:Business Process Management (BPM) Service Pattern
2083:Integrating with existing systems and leveraging
3457:Process execution through application ontologies
3306:Business Process Management: A Rigorous Approach
2936:Business Process Re-engineering Assessment Guide
2106:is the use of (BPM) tools that are delivered as
2530:"What is BPM? - Workflow Management Coalition"
2424:Jeston, John; Nelis, Johan (21 January 2014).
2074:Managing end-to-end, customer-facing processes
2046:BPM is now considered a critical component of
1386:improve – select and implement the improvement
2832:"SOA Reference Architecture – Consumer Layer"
1117:
8:
3445:Cloud Computing Synopsis and Recommendations
3366:Business Process Management: The Third Wave
2978:Invoice Processing Procedures for Contracts
2330:Comparison of business integration software
2244:. Unsourced material may be challenged and
2156:. Unsourced material may be challenged and
2104:Cloud computing business process management
1912:. Unsourced material may be challenged and
1538:. Unsourced material may be challenged and
1459:. Unsourced material may be challenged and
2590:"The BPM Profession – ABPMP International"
1124:
1110:
140:
2701:Keith Harrison-Broninski (3 April 2005).
2264:Learn how and when to remove this message
2176:Learn how and when to remove this message
1932:Learn how and when to remove this message
1835:within an organization. BPR aims to help
1770:model as well as to analyze bottlenecks.
1638:Learn how and when to remove this message
1558:Learn how and when to remove this message
1479:Learn how and when to remove this message
127:Learn how and when to remove this message
2451:Theodore Panagacos (25 September 2012).
2000:
1869:, or business process change management.
1253:defines business process management as:
2413:
143:
3439:The NIST Definition of Cloud Computing
1774:Predictive Business Process Monitoring
7:
2419:
2417:
2242:adding citations to reliable sources
2154:adding citations to reliable sources
1910:adding citations to reliable sources
1536:adding citations to reliable sources
1457:adding citations to reliable sources
65:adding citations to reliable sources
3407:Business Process Management Journal
3364:Howard Smith, Peter Fingar (2003).
3136:Business Process Management Systems
2616:"Business process management (BPM)"
2503:Source: clause 0.2 of ISO 9001:2000
1377:visualize – functions and processes
32:Process management (disambiguation)
2390:Social business process management
1741:Business Activity Monitoring (BAM)
1701:Business Process Modeling Notation
1286:Comparison with project management
1270:Comparison with program management
1155:, measure, improve, optimize, and
25:
3218:Keith Harrison-Broninski (2005).
1098:Business and economics portal
3499:
2678:U.S. Government Printing Office.
2375:Manufacturing process management
2345:Human resource management system
2214:
2126:
1882:
1804:This section is an excerpt from
1592:
1508:
1496:outage or process interruption.
1429:
1343:to a relevant automated system.
1091:
41:
2675:Trade and Industrial Series ...
1821:Business process re-engineering
1806:Business process re-engineering
52:needs additional citations for
3328:Terry Schurter, Steve Towers.
2310:Business-oriented architecture
1327:processes or with integrating
1274:It can be differentiated from
27:Business management discipline
1:
2921:Business Process Optimization
2085:service oriented architecture
2024:standard operating procedures
1990:Rapid application development
1176:continual improvement process
753:management information system
404:Chief human resources officer
76:"Business process management"
3490:Resources in other libraries
3263:John Jeston and Johan Nelis
3034:Food and Drug Administration
2967:. Accessed 29 November 2008.
2889:10.1007/978-3-319-10172-9_31
2350:Integrated business planning
2320:Business process orientation
2295:Application service provider
1958:business activity monitoring
1825:business management strategy
1747:business activity monitoring
747:Enterprise resource planning
575:Financial statement analysis
3522:Business process management
3506:Business process management
3476:Business process management
3151:Business Process Technology
2980:Accessed 17 September 2008.
2881:Business Process Management
2766:Coupling BPM with Six Sigma
2427:Business Process Management
2340:Enterprise planning systems
2315:Business process automation
1944:A market has developed for
1676:Business process automation
1671:Business process automation
1665:Business process automation
1618:the claims made and adding
1337:workflow management systems
1137:Business process management
18:Business Process Management
3543:
2403:Document management system
1954:business process modelling
1803:
1710:
1681:robotic process automation
30:For related subjects, see
29:
3485:Resources in your library
3419:10.1108/14637151011017985
3177:Jean-Noël Gillot (2008).
2193:and smart form software.
2036:Business Motivation Model
1971:Integration-centric BPM (
1847:, and become world-class
1353:. Some BPM tools such as
1321:business process modeling
1166:are often used with BPM.
409:Chief information officer
241:Limited liability company
2919:S-Cube Knowledge Model:
2395:Total quality management
2048:operational intelligence
1172:total quality management
422:Chief technology officer
356:Mergers and acquisitions
326:Constitutional documents
151:Management of a business
3134:James F. Chang (2006).
2032:enterprise architecture
1980:dynamic case management
1867:business transformation
482:Environmental economics
462:International economics
413:Chief marketing officer
399:Chief financial officer
394:Chief operating officer
390:Chief executive officer
351:International trade law
145:Business administration
3527:Management cybernetics
3371:Andrew Spanyi (2003).
3120:Roger Burlton (2001).
2862:11 August 2016 at the
2688:"Automated workflows"
2629:Thom, William (2009),
2007:
1978:Document-centric BPM (
1973:enterprise service bus
1817:
1417:
1206:
1051:International business
1036:Business judgment rule
381:Chief business officer
281:Annual general meeting
261:State-owned enterprise
251:Privately held company
3148:Dirk Draheim (2005).
3058:. KIT. 26 August 2013
2963:15 April 2012 at the
2855:Dr. Larry Kerschberg
2300:Business intelligence
2004:
1950:business rules engine
1815:
1416:
1202:customer requirements
1198:customer satisfaction
1190:
727:Customer relationship
663:Business intelligence
625:Financial institution
600:International finance
550:Cash conversion cycle
457:Development economics
418:Chief product officer
166:Management accounting
3508:at Wikimedia Commons
3304:Martyn Ould (2005).
2380:Process architecture
2238:improve this section
2150:improve this section
1906:improve this section
1788:Process optimization
1532:improve this section
1453:improve this section
1329:application software
668:Business development
512:Economic development
274:Corporate governance
171:Financial accounting
61:improve this article
2990:S.k. Singh (2009).
2554:Palmer, Nathaniel.
2478:Palmer, Nathaniel.
2099:Cloud computing BPM
1946:enterprise software
1856:Thomas H. Davenport
1691:process difficult.
1317:job shop scheduling
1196:system, to enhance
1078:Business statistics
1061:International trade
1046:Business operations
742:Electronic business
647:Types of management
535:Financial statement
517:Economic statistics
385:Chief brand officer
341:Corporate liability
256:Sole proprietorship
236:Joint-stock company
2278:Internet of things
2206:Internet of things
2008:
1962:Forrester Research
1833:business processes
1818:
1603:possibly contains
1418:
1280:project management
1276:program management
1194:quality management
1160:business processes
1041:Consumer behaviour
843:Product life-cycle
630:Capital management
595:Managerial finance
286:Board of directors
3504:Media related to
3471:Library resources
3390:978-3-642-28615-5
3380:978-0-929652-02-3
3300:978-1-491-92471-6
3247:978-0-7506-8761-4
3237:978-3-642-03121-2
3214:978-0-12-374152-3
3187:978-2-9528-2662-4
3160:978-3-642-01587-8
3106:978-3-642-19345-3
3005:978-81-8356-447-2
2906:978-3-319-10171-2
2836:www.opengroup.org
2811:www.opengroup.org
2747:. 23 October 2018
2658:978-0-7384-4059-0
2518:978-1-4680-2890-4
2464:978-1-4774-8613-9
2274:
2273:
2266:
2186:
2185:
2178:
2108:software services
1968:Human-centric BPM
1942:
1941:
1934:
1845:operational costs
1696:computer language
1648:
1647:
1640:
1605:original research
1568:
1567:
1560:
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1134:
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1021:Business analysis
590:Corporate finance
560:Capital budgeting
497:Knowledge economy
291:Supervisory board
137:
136:
129:
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16:(Redirected from
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3036:. August 2003
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2594:www.abpmp.org
2591:
2585:
2582:
2579:
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2573:
2561:
2557:
2556:"What Is BPM"
2550:
2547:
2535:
2531:
2525:
2522:
2519:
2515:
2509:
2506:
2500:
2497:
2485:
2481:
2480:"What Is BPM"
2474:
2471:
2466:
2460:
2456:
2455:
2447:
2444:
2439:
2437:9781136172984
2433:
2430:. Routledge.
2429:
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2360:ISO 9001:2015
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2279:
2276:The emerging
2268:
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2233:
2232:
2228:
2223:This section
2221:
2217:
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2203:
2196:
2194:
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2159:
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2135:This section
2133:
2129:
2124:
2123:
2117:
2115:
2113:
2112:cloud storage
2109:
2105:
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2021:
2015:
2012:
2003:
1996:
1994:
1991:
1987:
1981:
1977:
1974:
1970:
1967:
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1963:
1959:
1955:
1951:
1947:
1936:
1933:
1925:
1915:
1911:
1907:
1901:
1900:
1896:
1891:This section
1889:
1885:
1880:
1879:
1873:
1868:
1864:
1861:
1857:
1852:
1850:
1846:
1842:
1838:
1837:organizations
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1655:
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1642:
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1631:
1628:February 2015
1621:
1617:
1613:
1607:
1606:
1601:This section
1599:
1590:
1589:
1583:
1581:
1579:
1576:
1571:
1562:
1559:
1551:
1541:
1537:
1533:
1527:
1526:
1522:
1517:This section
1515:
1511:
1506:
1505:
1499:
1497:
1493:
1483:
1480:
1472:
1462:
1458:
1454:
1448:
1447:
1443:
1438:This section
1436:
1432:
1427:
1426:
1420:
1415:
1411:
1405:
1403:
1399:
1398:market need.
1392:
1388:
1385:
1382:
1379:
1376:
1375:
1374:
1372:
1368:
1364:
1360:
1359:process flows
1356:
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1031:Business plan
1029:
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987:
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962:
961:Communication
959:
957:
954:
952:
949:
948:
942:
941:
934:
931:
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926:
922:
921:administrator
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803:administrator
801:
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467:Mixed economy
465:
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314:Corporate law
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78: –
77:
73:
72:Find sources:
66:
62:
56:
55:
50:This article
48:
44:
39:
38:
33:
19:
3475:
3410:
3406:
3372:
3365:
3329:
3305:
3279:
3264:
3250:
3219:
3205:
3178:
3150:
3135:
3121:
3060:. Retrieved
3050:
3038:. Retrieved
3021:
3009:. Retrieved
2995:
2985:
2972:
2956:NIH (2007).
2952:
2943:
2915:
2897:11441/102724
2880:
2870:
2851:
2839:. Retrieved
2835:
2826:
2814:. Retrieved
2810:
2801:
2792:
2782:
2772:
2761:
2749:. Retrieved
2739:
2727:. Retrieved
2718:
2706:. Retrieved
2696:
2684:
2674:
2667:
2647:
2640:
2631:
2624:
2609:
2597:. Retrieved
2593:
2584:
2575:
2563:. Retrieved
2559:
2549:
2537:. Retrieved
2533:
2524:
2508:
2499:
2489:30 September
2487:. Retrieved
2483:
2473:
2453:
2446:
2426:
2275:
2260:
2251:
2236:Please help
2224:
2200:
2187:
2172:
2163:
2148:Please help
2136:
2103:
2102:
2093:
2069:
2052:
2045:
2016:
2013:
2009:
1988:
1985:
1943:
1928:
1919:
1904:Please help
1892:
1853:
1819:
1786:
1783:Optimization
1777:
1767:
1761:
1756:
1744:
1735:
1730:
1727:
1716:
1693:
1685:
1674:
1661:
1649:
1634:
1625:
1602:
1577:
1574:
1572:
1569:
1554:
1545:
1530:Please help
1518:
1494:
1490:
1475:
1466:
1451:Please help
1439:
1409:
1400:
1396:
1348:
1345:
1333:
1298:
1289:
1273:
1264:
1249:
1236:
1223:
1211:
1207:
1191:
1186:organization
1180:
1168:
1164:technologies
1140:
1136:
1135:
951:Architecture
945:Organization
911:Supply chain
837:
737:Earned value
610:Stock market
487:Open economy
477:Econometrics
216:Conglomerate
138:
123:
114:
104:
97:
90:
83:
71:
59:Please help
54:verification
51:
3202:Paul Harmon
1849:competitors
1823:(BPR) is a
1792:bottlenecks
1688:application
1231:boundaries.
1220:Definitions
1200:by meeting
1066:Trade route
981:Engineering
976:Development
828:Performance
771:development
732:Distributed
605:Liquidation
246:Partnership
231:Corporation
226:Cooperative
3516:Categories
3359:1596931930
3348:1596931930
3085:0262011891
3011:19 January
2841:20 January
2816:20 January
2751:23 October
2599:20 January
2565:20 January
2539:20 January
2409:References
2335:E-services
2042:Technology
1724:Monitoring
1612:improve it
1406:Life-cycle
1371:histograms
1325:middleware
1309:production
1305:department
933:Technology
815:Operations
695:Commercial
688:innovation
678:Capability
570:Derivative
159:Accounting
87:newspapers
3433:ABPMP.org
3289:1463-7154
2787:Elsevier.
2777:Elsevier.
2729:16 August
2708:16 August
2614:Gartner.
2254:June 2023
2225:does not
2166:June 2023
2137:does not
1922:June 2023
1893:does not
1829:workflows
1616:verifying
1584:Execution
1548:June 2023
1519:does not
1469:June 2023
1440:does not
1390:iteration
1351:Six Sigma
1001:Structure
986:Hierarchy
906:Strategic
793:Materials
783:Knowledge
760:Financial
700:Marketing
545:Factoring
540:Insurance
442:Commodity
435:Economics
117:June 2023
3204:(2007).
3062:13 March
2961:Archived
2860:Archived
2534:wfmc.org
2288:See also
2197:Benefits
2191:workflow
2006:systems.
1997:Practice
1860:holistic
1768:a priori
1763:a priori
1500:Modeling
1341:workflow
1182:ISO 9000
1157:automate
1145:discover
991:Patterns
971:Conflict
956:Behavior
896:Security
873:Resource
858:Property
821:services
778:Incident
717:Conflict
673:Capacity
376:Chairman
331:Contract
3253:(2006)
3040:20 July
2560:bpm.com
2484:bpm.com
2246:removed
2231:sources
2158:removed
2143:sources
2022:do use
1914:removed
1899:sources
1610:Please
1540:removed
1525:sources
1461:removed
1446:sources
1331:tasks.
1313:outputs
1295:Changes
1251:Gartner
1153:analyze
966:Culture
916:Systems
901:Service
880:
868:Records
863:Quality
853:Project
848:Product
838:Process
817:
798:Network
767:
749:
722:Content
529:Finance
211:Company
101:scholar
3473:about
3398:
3388:
3378:
3357:
3346:
3336:
3322:
3312:
3298:
3287:
3271:
3257:
3245:
3235:
3225:
3212:
3195:
3185:
3171:
3158:
3142:
3128:
3114:
3104:
3094:
3083:
3002:
2903:
2655:
2516:
2461:
2434:
2118:Market
1874:Suites
1843:, cut
1421:Design
1355:SIPOCs
1311:, and
928:Talent
884:crisis
810:Office
683:Change
103:
96:
89:
82:
74:
3249:and
3030:(PDF)
2724:"HIM"
2325:CIFMS
2087:(SOA)
1731:(e.g.
1363:RACIs
1301:tasks
1149:model
1014:Trade
996:Space
891:Sales
833:Power
788:Legal
658:Brand
653:Asset
176:Audit
108:JSTOR
94:books
3396:ISBN
3386:ISBN
3376:ISBN
3355:ISBN
3344:ISBN
3334:ISBN
3320:ISBN
3310:ISBN
3296:ISBN
3285:ISSN
3269:ISBN
3255:ISBN
3243:ISBN
3233:ISBN
3223:ISBN
3210:ISBN
3193:ISBN
3183:ISBN
3169:ISBN
3156:ISBN
3140:ISBN
3126:ISBN
3112:ISBN
3102:ISBN
3092:ISBN
3081:ISBN
3064:2013
3042:2009
3013:2018
3000:ISBN
2901:ISBN
2843:2018
2818:2018
2753:2018
2731:2013
2710:2013
2653:ISBN
2601:2018
2567:2018
2541:2018
2514:ISBN
2491:2017
2459:ISBN
2432:ISBN
2365:ITIL
2229:any
2227:cite
2141:any
2139:cite
2028:BPMN
1897:any
1895:cite
1831:and
1523:any
1521:cite
1444:any
1442:cite
1369:and
1367:CTQs
878:Risk
193:list
80:news
3415:doi
3208:.
3124:.
2893:hdl
2885:doi
2240:by
2152:by
2038:).
1908:by
1614:by
1534:by
1455:by
1214:RPA
1174:or
1141:BPM
620:Tax
63:by
3518::
3411:16
3409:.
3332:.
3308:.
3267:,
3181:.
3154:.
3138:.
3032:.
2994:.
2928:^
2899:.
2891:.
2879:.
2834:.
2809:.
2592:.
2558:.
2532:.
2482:.
2416:^
2114:.
2034:,
2030:,
1956:,
1952:,
1851:.
1654:.
1580:.
1365:,
1361:,
1357:,
1307:,
1303:,
1188:.
1151:,
1147:,
3421:.
3417::
3368:.
3291:.
3066:.
3044:.
3015:.
2923:.
2909:.
2895::
2887::
2845:.
2820:.
2755:.
2733:.
2712:.
2661:.
2618:.
2603:.
2569:.
2543:.
2493:.
2467:.
2440:.
2267:)
2261:(
2256:)
2252:(
2248:.
2234:.
2179:)
2173:(
2168:)
2164:(
2160:.
2146:.
1982:)
1975:)
1935:)
1929:(
1924:)
1920:(
1916:.
1902:.
1808:.
1641:)
1635:(
1630:)
1626:(
1608:.
1561:)
1555:(
1550:)
1546:(
1542:.
1528:.
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1476:(
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1467:(
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1204:.
1139:(
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1111:v
420:/
411:/
392:/
383:/
195:)
191:(
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124:(
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115:(
105:·
98:·
91:·
84:·
57:.
34:.
20:)
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