2039:(OI) solutions to deliver real-time, actionable information. This real-time information can be acted upon in a variety of ways – alerts can be sent or executive decisions can be made using real-time dashboards. OI solutions use real-time information to take automated action based on pre-defined rules so that security measures and or exception management processes can be initiated. Because "the size and complexity of daily tasks often requires the use of technology to model efficiently" when resources in technology became increasingly widespread with general availability to businesses to provide to their staff, "Many thought BPM as the bridge between Information Technology (IT) and Business."
1403:
1233:
collaborative and increasingly technology-aided definition, improvement, innovation, and management of end-to-end business processes that drive business results, create value, and enable an organization to meet its business objectives with more agility. BPM enables an enterprise to align its business processes to its business strategy, leading to effective overall company performance through improvements of specific work activities either within a specific department, across the enterprise, or between organizations.
1391:
regulations should also be ensured. The compliance aspect in BPM is highly important for governmental organizations. As of 2010 BPM approaches in a governmental context largely focus on operational processes and knowledge representation. There have been many technical studies on operational business processes in the public and private sectors, but researchers rarely take legal compliance activities into account—for instance, the legal implementation processes in public-administration bodies.
1991:
2205:
2117:
1873:
1499:
1420:
32:
1082:
1583:
1692:(BPMN) provides front-end capability for human input. Compared to either of the previous approaches, directly executing a process definition can be more straightforward and therefore easier to improve. However, automating a process definition requires flexible and comprehensive infrastructure, which typically rules out implementing these systems in a legacy IT environment.
3490:
1248:"the discipline of managing processes (rather than tasks) as the means for improving business performance outcomes and operational agility. Processes span organizational boundaries, linking together people, information flows, systems, and other assets to create and deliver value to customers and constituents."
1254:
It is common to confuse BPM with a BPM suite (BPMS). BPM is a professional discipline done by people, whereas a BPMS is a technological suite of tools designed to help the BPM professionals accomplish their goals. BPM should also not be confused with an application or solution developed to support
1679:
that executes the required steps of the process; however, in practice, these applications rarely execute all the steps of the process accurately or completely. Another approach is to use a combination of software and human intervention; however this approach is more complex, making the documentation
2177:
According to
Gartner, 20% of all the "shadow business processes" are supported by BPM cloud platforms. Gartner refers to all the hidden organizational processes that are supported by IT departments as part of legacy business processes such as Excel spreadsheets, routing of emails using rules, phone
1767:
Predictive
Business Process Monitoring concerns the application of data mining, machine learning, and other forecasting techniques to predict what is going to happen with running instances of a business process, allowing to make forecasts of future cycle time, compliance issues, etc. Techniques for
1981:
using no-code/low-code principles is becoming an ever prevalent feature of BPMS platforms. RAD enables businesses to deploy applications more quickly and more cost effectively, while also offering improved change and version management. Gartner notes that as businesses embrace these systems, their
1484:
The proposed improvement could be in human-to-human, human-to-system or system-to-system workflows, and might target regulatory, market, or competitive challenges faced by the businesses. Existing processes and design of a new process for various applications must synchronize and not cause a major
1232:
Business process management (BPM) is a disciplined approach to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve consistent, targeted results aligned with an organization's strategic goals. BPM involves the deliberate,
1390:
As of 2012 research on BPM has paid increasing attention to the compliance of business processes. Although a key aspect of business processes is flexibility, as business processes continuously need to adapt to changes in the environment, compliance with business strategy, policies, and government
1480:
Process design encompasses both the identification of existing processes and the design of "to-be" processes. Areas of focus include representation of the process flow, the factors within it, alerts and notifications, escalations, standard operating procedures, service level agreements, and task
1802:
1386:
This brings with it the benefit of being able to simulate changes to business processes based on real-world data (not just on assumed knowledge). Also, the coupling of BPM to industry methodologies allows users to continually streamline and optimize the process to ensure that it is tuned to its
1279:
Key distinctions between process management and project management are repeatability and predictability. If the structure and sequence of work is unique, then it is a project. In business process management, a sequence of work can vary from instance to instance: there are gateways, conditions;
1219:
Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise
1999:
While the steps can be viewed as a cycle, economic or time constraints are likely to limit the process to only a few iterations. This is often the case when an organization uses the approach for short to medium term objectives rather than trying to transform the organizational culture. True
1725:
In addition, this information can be used to work with customers and suppliers to improve their connected processes. Examples are the generation of measures on how quickly a customer order is processed or how many orders were processed in the last month. These measures tend to fit into three
2083:
Validation of BPMS is another technical issue that vendors and users must be aware of, if regulatory compliance is mandatory. The validation task could be performed either by an authenticated third party or by the users themselves. Either way, validation documentation must be generated. The
1851:
focus on business objectives and how processes related to them, encouraging full-scale recreation of processes, rather than iterative optimization of sub-processes. BPR is influenced by technological innovations as industry players replace old methods of business operations with cost-saving
1717:
Monitoring encompasses the tracking of individual processes, so that information on their state can be easily seen, and statistics on the performance of one or more processes can be provided. An example of this tracking is being able to determine the state of a customer order
1323:
Although BPM initially focused on the automation of business processes with the use of information technology, it has since been extended to integrate human-driven processes in which human interaction takes place in series or parallel with the use of technology. For example,
2190:
The benefits of using cloud BPM services include removing the need and cost of maintaining specialized technical skill sets in-house and reducing distractions from an enterprise's main focus. It offers controlled IT budgeting and enables geographical mobility..
2000:
iterations are only possible through the collaborative efforts of process participants. In a majority of organizations, complexity requires enabling technology (see below) to support the process participants in these daily process management challenges.
1667:
is performed and orchestrated at the business process layer or the consumer presentation layer of SOA Reference
Architecture. BPM software suites such as BPMS or iBPMS or low-code platforms are positioned at the business process layer. While the emerging
1280:
business rules etc. The key is predictability: no matter how many forks in the road, we know all of them in advance, and we understand the conditions for the process to take one route or another. If this condition is met, we are dealing with a process.
1783:
and the potential opportunities for cost savings or other improvements; and then, applying those enhancements in the design of the process. Process mining tools are able to discover critical activities and bottlenecks, creating greater business value.
1158:
As an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers. This approach closely resembles other
1687:
that a computer can directly execute. Process models can be run through execution engines that automate the processes directly from the model (e.g., calculating a repayment plan for a loan) or, when a step is too complex to automate,
1994:
Example of
Business Process Management (BPM) Service Pattern: This pattern shows how business process management (BPM) tools can be used to implement business processes through the orchestration of activities between people and
2775:
Apostolou, D., Mentzas, G., Stojanovic, L., Thoenssen, B., & Lobo, T. P. (2010). A collaborative decision framework for managing changes in e-Government services
Government Information Quarterly, 28(1), Page 101-116,
1378:
control – deploy this implementation and by use of user-defined dashboards monitor the improvement in real time and feed the performance information back into the simulation model in preparation for the next improvement
2006:
Currently, the international standards for the task have limited BPM to the application in the IT sector, and ISO/IEC 15944 covers the operational aspects of the business. However, some corporations with the culture of
1651:
Enacting a business process is done manually or automatically or with a combination of manual and automated business tasks. Manual business processes are human-driven. Automated business processes are software-driven.
1197:
BPM proponents also claim that this approach can be supported, or enabled, through technology. As such, many BPM articles and scholars frequently discuss BPM from one of two viewpoints: people and/or technology.
2765:
Gong, Y. and
Janssen, M. (2011). From policy implementation to business process management: Principles for creating flexibility and agility. Government Information Quarterly, 29 (Supplement 1), Pages S61-S71,
1559:
Modeling takes the theoretical design and introduces combinations of variables (e.g., changes in rent or materials costs, which determine how the process might operate under different circumstances).
1205:
automates tasks by recording a set of repetitive activities performed by humans. Organizations maximize their business automation leveraging both technologies to achieve better results.
1151:. Any combination of methods used to manage a company's business processes is BPM. Processes can be structured and repeatable or unstructured and variable. Though not required, enabling
1749:
is a collection of methods and tools related to process monitoring. The aim of process mining is to analyze event logs extracted through process monitoring and to compare them with an
2343:
1734:
The degree of monitoring depends on what information the business wants to evaluate and analyze and how the business wants it monitored, in real-time, near real-time or ad hoc. Here,
1308:
problems in the early 20th century. The management and improvement approach as of 2010, with formal definitions and technical modeling, has been around since the early 1990s (see
1112:
1843:
BPR seeks to help companies radically restructure their organizations by focusing on the ground-up design of their business processes. According to early BPR proponent
1267:
in that program management is concerned with managing a group of inter-dependent projects. From another viewpoint, process management includes program management. In
3267:
1672:
software performs business process automation at the presentation layer, therefore is considered non-invasive to and de-coupled from existing application systems.
3430:. Peter Mell and Timothy Grance, NIST Special Publication 800-145 (September 2011). National Institute of Standards and Technology, U.S. Department of Commerce.
2754:
2733:
2003:
To date, many organizations often start a BPM project or program with the objective of optimizing an area that has been identified as an area for improvement.
3022:
2226:
2138:
1937:
leveraging the business process management concepts to organize and automate processes. The recent convergence of this software from distinct pieces such as
1894:
1520:
1441:
49:
2318:
2269:
poses a significant challenge to control and manage the flow of information through large numbers of devices. To cope with this, a new direction known as
1709:
have been used by systems to provide definitions for governing behavior, and a business rule engine can be used to drive process execution and resolution.
1683:
In response to these problems, companies have developed software that defines the full business process (as developed in the process design activity) in a
3436:. Peter Mell and Timothy Grance, NIST Special Publication 800-146 (May 2011). National Institute of Standards and Technology, U.S. Department of Commerce.
2785:
Franz Bayer, Harald Kühn (ed.): "Prozessmanagement für
Experten - Impulse für aktuelle und wiederkehrende Themen", Springer-lVerlag Berlin Heidelberg 2013
2273:
shows promise as a way of blending traditional process techniques, with additional capabilities to automate the handling of all the independent devices.
2634:
Arsanjani, Dr Ali; Bharade, Nakul; Borgenstrand, Magnus; Schume, Philipp; Wood, J. Keith; Zheltonogov, Vyacheslav; Redbooks, I. B. M. (27 April 2015).
2949:
1399:
Business process management activities can be arbitrarily grouped into categories such as design, modeling, execution, monitoring, and optimization.
3220:
Arthur ter
Hofstede, Wil van der Aalst, Michael Adams, Nick Russell (2010). Modern Business Process Automation: YAWL and its Support Environment,
2055:
Collaboration tools – remove intra- and interdepartmental communication barriers through discussion forums, dynamic workspaces, and message boards
1481:
hand-over mechanisms. Whether or not existing processes are considered, the aim of this step is to ensure a correct and efficient new design.
3378:
3368:
3288:
3235:
3225:
3202:
3175:
3148:
3094:
2992:
2893:
2645:
2506:
2451:
2049:
Business analytics – enable managers to identify business issues, trends, and opportunities with reports and dashboards and react accordingly
1105:
181:
1847:(1990), a business process is a set of logically related tasks performed to achieve a defined business outcome. Re-engineering emphasized a
3510:
3494:
3459:
1335:
More recent variations such as "human interaction management" are concerned with the interaction between human workers performing a task.
96:
68:
20:
1255:
a particular process. Suites and solutions represent ways of automating business processes, but automation is only one aspect of BPM.
3283:
Christine
Mckinty and Antoine Mottier (2016). "Designing Efficient BPM Applications – A Process-Based Guide for Beginners" (O'Reilly)
3015:
2378:
1689:
809:
3388:
3326:
3312:
3302:
3261:
3247:
3215:
3185:
3161:
3132:
3118:
3104:
3084:
2424:
2252:
2164:
1920:
1626:
1546:
1467:
666:
115:
1593:
75:
2363:
2333:
1098:
715:
3515:
3190:
1809:
1794:
2678:
2414:
3347:
3336:
3073:
2848:
2298:
2230:
2142:
1898:
1524:
1445:
82:
53:
1779:
includes retrieving process performance information from modeling or monitoring phase; identifying the potential or actual
1755:
process model. Process mining allows process analysts to detect discrepancies between the actual process execution and the
2073:
2012:
1978:
1164:
1086:
831:
741:
392:
2015:
to regulate their operational process. Other standards are currently being worked upon to assist in BPM implementation (
2338:
2308:
2283:
1946:
1735:
949:
735:
563:
64:
3478:
2619:
2443:
The
Ultimate Guide to Business Process Management: Everything You Need to Know and How to Apply It to Your Organization
1975:
However, standalone integration-centric and document-centric offerings have matured into separate, standalone markets.
3342:
Alec Sharp, Patrick McDermott (2008). "Workflow Modeling: Tools for Process Improvement and Applications Development"
2328:
2303:
2099:(SaaS) over a network. Cloud BPM business logic is deployed on an application server and the business data resides in
1664:
1653:
1145:
939:
776:
2215:
2127:
1883:
1768:
predictive business process monitoring include Support Vector Machines, Deep Learning approaches, and Random Forest.
1608:
1509:
1430:
1982:
budgets rely less on the maintenance of existing systems and show more investment in growing and transforming them.
1328:
can assign individual steps requiring deploying human intuition or judgment to relevant humans and other tasks in a
1312:). Note that the term "business process" is sometimes used by IT practitioners as synonymous with the management of
2391:
2179:
1942:
1722:
order arrived, awaiting delivery, invoice paid) so that problems in its operation can be identified and corrected.
1669:
1325:
1202:
1133:
969:
3307:
Geary A. Rummler, Alan P. Brache. Improving Performance: How to Manage the White Space in the Organization Chart.
2234:
2219:
2146:
2131:
2046:
Process engine – a robust platform for modeling and executing process-based applications, including business rules
1902:
1887:
1604:
1528:
1513:
1449:
1434:
1181:...promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a
42:
2024:
1309:
1289:
1137:
974:
753:
695:
397:
229:
3230:
John Jeston and Johan Nelis (2008) Management by Process: A roadmap to sustainable Business Process Management.
2383:
2036:
1160:
989:
964:
700:
410:
344:
314:
2052:
Content management – provides a system for storing and securing electronic documents, images, and other files
3433:
2020:
1968:
1855:
1780:
1402:
979:
959:
944:
899:
725:
470:
450:
401:
387:
382:
378:
339:
133:
2946:
1961:
1297:
1039:
1024:
954:
816:
720:
369:
269:
249:
239:
204:
3373:
Mathias Weske (2012). "Business Process Management: Concepts, Languages, Architectures (Second Edition)"
3089:
Wil van der Aalst (2011). "Process Mining: Discovery, Conformance and Enhancement of Business Processes"
89:
2909:
2288:
2096:
1938:
1186:
921:
803:
791:
683:
676:
651:
613:
588:
538:
445:
406:
154:
2604:
3180:
Michael Hammer, James A. Champy. Reengineering the Corporation: A Manifesto for Business Revolution.
2368:
1813:
1776:
1676:
1317:
1190:
984:
909:
894:
781:
771:
748:
688:
656:
558:
500:
262:
159:
3427:
3016:"Guidance for Industry. Part 11, Electronic Records; Electronic Signatures – Scope and Application"
1934:
1844:
1801:
1305:
1293:
1213:
The Workflow Management Coalition, BPM.com and several other sources use the following definition:
1066:
1049:
1034:
884:
861:
846:
766:
730:
705:
661:
533:
523:
505:
373:
329:
244:
224:
3473:
2059:
BPM also addresses many of the critical IT issues underpinning these business drivers, including:
3156:(2005). Designing the Customer-Centric Organization: A Guide to Strategy, Structure and Process.
2266:
1950:
1301:
1268:
1264:
1182:
1148:
1029:
904:
889:
856:
851:
841:
836:
786:
710:
618:
583:
274:
3277:
3272:. In: Business Process Management Journal, Emerald Group Publishing Limited. Volume 15 Issue 5.
3068:
Wil van der Aalst, Kees Max van Hee (2002). "Workflow Management: Models, Methods, and Systems"
2820:
2795:
2066:
Consolidating data and increasing visibility into and access to associated data and information
1990:
1271:, process management is the use of a repeatable process to improve the outcome of the project.
3384:
3374:
3364:
3343:
3332:
3322:
3308:
3298:
3284:
3273:
3257:
3243:
3231:
3221:
3211:
3198:
3181:
3171:
3157:
3144:
3128:
3114:
3100:
3090:
3080:
3069:
2988:
2889:
2641:
2502:
2447:
2420:
1833:
1684:
1141:
1009:
916:
872:
798:
671:
578:
548:
485:
279:
1852:
innovative technologies such as automation that can radically transform business operations.
3403:
3153:
2881:
2873:
2358:
1829:
1821:
1640:
1562:
It may also involve running "what-if analysis"(Conditions-when, if, else) on the processes:
1061:
879:
821:
646:
641:
603:
440:
435:
194:
2846:
INFS 770 – Methods for Information Systems Engineering: Knowledge Management and E-Business
2679:
http://www.automatedworkflows.com/services/custom-development/custom-automator-development/
3195:
Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals
2953:
2852:
2373:
2293:
1014:
866:
759:
623:
553:
543:
460:
357:
324:
289:
209:
189:
3439:
3099:
Alan P. Brache. How Organizations Work: Taking a Holistic Approach to Enterprise Health.
2966:
1338:
As of 2010, technology has allowed the coupling of BPM with other methodologies, such as
2178:
calls routing, etc. These can, of course also be replaced by other technologies such as
2270:
2008:
1746:
1706:
1701:
1044:
573:
568:
495:
490:
480:
334:
309:
284:
3448:. The movie demonstrates how semantic technologies can be applied as execution engine.
3394:
Kohlbacher, Markus (2010). "The effects of process orientation: A literature review".
2845:
3504:
2734:"Understanding the Difference Between Lean Six Sigma and Business Process Management"
2348:
2100:
2084:
validation document usually can either be published officially or retained by users.
1949:
and Human Workflow has given birth to integrated Business Process Management Suites.
1019:
455:
302:
1825:
1174:
1152:
598:
475:
465:
177:
3044:
2936:
Subramoniam, S., 2008. Commanding the internet era. Industrial Engineer, pp.44-48.
3138:
2980:
2877:
2662:
2635:
2441:
2204:
2116:
1872:
1816:
originally pioneered in the early 1990s, focusing on the analysis and design of
1498:
1419:
1351:
1054:
593:
234:
219:
214:
31:
3254:
Business Process Management: Practical Guidelines to Successful Implementations
3240:
Business Process Management: Practical Guidelines to Successful Implementations
2069:
Increasing the flexibility and functionality of current infrastructure and data
3451:
3445:
3407:
2323:
1837:
1639:
Business process execution is broadly about enacting a discovered and modeled
1313:
147:
1656:
encompasses methods and software deployed for automating business processes.
1372:
analyze – compare the various simulations to determine an optimal improvement
1226:
The Association of Business Process Management Professionals defines BPM as:
3331:
Bruce Silver (2011). "BPMN Method and Style: With BPMN Implementer's Guide"
3079:
Wil van der Aalst and Christian Stahl (2011). "Modeling Business Processes"
2712:
2691:
2637:
Business Process Management Design Guide: Using IBM Business Process Manager
2578:
1854:
Business process re-engineering is also known as business process redesign,
1751:
1359:
1339:
528:
430:
423:
1738:(BAM) extends and expands the monitoring tools generally provided by BPMS.
3489:
2865:
1081:
3383:
Howard Smith, Peter Fingar. Business Process Management: The Third Wave.
2924:
1817:
1355:
1347:
1329:
1170:
364:
319:
3045:"1st International Workshop on Business Process Management in the Cloud"
2920:
2918:
2885:
2872:. Lecture Notes in Computer Science. Vol. 8659. pp. 424–432.
1239:
199:
3209:
Human Interactions: The Heart and Soul of Business Process Management
2987:(First ed.). New Delhi: Discovery Publishing House. p. 45.
1953:, Inc recognize the BPM suite space through three different lenses:
1848:
1288:
The concept of business process may be as traditional as concepts of
2501:
Managing Performance Through Business Processes, Dominique Thiault,
1611:. Statements consisting only of original research should be removed.
3454:. A YouTube movie on BPM approaches explaining the use case of BPM.
2864:
Cabanillas, C.; Di Ciccio, C.; Mendling, J.; Baumgrass, A. (2014).
1675:
One of the ways to automate processes is to develop or purchase an
1201:
BPM streamlines business processing by automating workflows; while
2313:
1800:
1382:
re-engineer – revamp the processes from scratch for better results
1343:
1002:
164:
3440:
Platform-as-a-Service Private Cloud with Oracle Fusion Middleware
2621:
People, Process, and Performance Management in Project Management
1828:
fundamentally rethink how they do their work in order to improve
2353:
2016:
1567:"What if I want to do the same job for 80% of the current cost?"
1369:
measure – determine the appropriate measure to determine success
2518:
2468:
2198:
2110:
1866:
1576:
1492:
1413:
608:
25:
2544:
2446:. CreateSpace Independent Publishing Platform. pp. 6–7.
3424:
The Association of Business Process Management Professionals
3362:
Business Process Management Is a Team Sport: Play It to Win!
1805:
Business Process Re-engineering (BPR/BPRE) in a succinct way
1401:
1132:) is the discipline in which people use various methods to
3319:
Customer Expectation Management: Success Without Exception
2981:"Ch. 2. Financial Prospectus: Business Process Management"
2661:
United States. Division of Vocational Education (1918).
2079:
Establishing a common language for business-IT alignment
3421:
2344:
International Conference on Business Process Management
1600:
1726:
categories: cycle time, defect rate and productivity.
1564:"What if I have 75% of resources to do the same task?"
3269:
Business Process Management (BPM) Standards: A Survey
3266:
Ryan K. L. Ko, Stephen S. G. Lee, Eng Wah Lee (2009)
2796:"SOA Reference Architecture – Business Process Layer"
2692:"Human Interaction: The Missing Link in BPM (Part I)"
3452:
Business Process Management is primarily an attitude
2927:, United States General Accounting Office, May 1997.
3111:
Business Process Management: Profiting From Process
2866:"Predictive Task Monitoring for Business Processes"
2042:There are four critical components of a BPM Suite:
1173::2015 promotes the process approach to managing an
56:. Unsourced material may be challenged and removed.
3442:. An Oracle White Paper (October 2009). Oracle.com
3168:The complete guide to Business Process Management
2947:Business Process Management (BPM) Service Pattern
2072:Integrating with existing systems and leveraging
3446:Process execution through application ontologies
3295:Business Process Management: A Rigorous Approach
2925:Business Process Re-engineering Assessment Guide
2095:is the use of (BPM) tools that are delivered as
2519:"What is BPM? - Workflow Management Coalition"
2413:Jeston, John; Nelis, Johan (21 January 2014).
2063:Managing end-to-end, customer-facing processes
2035:BPM is now considered a critical component of
1375:improve – select and implement the improvement
2821:"SOA Reference Architecture – Consumer Layer"
1106:
8:
3434:Cloud Computing Synopsis and Recommendations
3355:Business Process Management: The Third Wave
2967:Invoice Processing Procedures for Contracts
2319:Comparison of business integration software
2233:. Unsourced material may be challenged and
2145:. Unsourced material may be challenged and
2093:Cloud computing business process management
1901:. Unsourced material may be challenged and
1527:. Unsourced material may be challenged and
1448:. Unsourced material may be challenged and
2579:"The BPM Profession – ABPMP International"
1113:
1099:
129:
2690:Keith Harrison-Broninski (3 April 2005).
2253:Learn how and when to remove this message
2165:Learn how and when to remove this message
1921:Learn how and when to remove this message
1824:within an organization. BPR aims to help
1759:model as well as to analyze bottlenecks.
1627:Learn how and when to remove this message
1547:Learn how and when to remove this message
1468:Learn how and when to remove this message
116:Learn how and when to remove this message
2440:Theodore Panagacos (25 September 2012).
1989:
1858:, or business process change management.
1242:defines business process management as:
2402:
132:
3428:The NIST Definition of Cloud Computing
1763:Predictive Business Process Monitoring
7:
2408:
2406:
2231:adding citations to reliable sources
2143:adding citations to reliable sources
1899:adding citations to reliable sources
1525:adding citations to reliable sources
1446:adding citations to reliable sources
54:adding citations to reliable sources
3396:Business Process Management Journal
3353:Howard Smith, Peter Fingar (2003).
3125:Business Process Management Systems
2605:"Business process management (BPM)"
2492:Source: clause 0.2 of ISO 9001:2000
1366:visualize – functions and processes
21:Process management (disambiguation)
2379:Social business process management
1730:Business Activity Monitoring (BAM)
1690:Business Process Modeling Notation
1275:Comparison with project management
1259:Comparison with program management
1144:, measure, improve, optimize, and
14:
3207:Keith Harrison-Broninski (2005).
1087:Business and economics portal
3488:
2667:U.S. Government Printing Office.
2364:Manufacturing process management
2334:Human resource management system
2203:
2115:
1871:
1793:This section is an excerpt from
1581:
1497:
1485:outage or process interruption.
1418:
1332:to a relevant automated system.
1080:
30:
2664:Trade and Industrial Series ...
1810:Business process re-engineering
1795:Business process re-engineering
41:needs additional citations for
3317:Terry Schurter, Steve Towers.
2299:Business-oriented architecture
1316:processes or with integrating
1263:It can be differentiated from
16:Business management discipline
1:
2910:Business Process Optimization
2074:service oriented architecture
2013:standard operating procedures
1979:Rapid application development
1165:continual improvement process
742:management information system
393:Chief human resources officer
65:"Business process management"
3479:Resources in other libraries
3252:John Jeston and Johan Nelis
3023:Food and Drug Administration
2956:. Accessed 29 November 2008.
2878:10.1007/978-3-319-10172-9_31
2339:Integrated business planning
2309:Business process orientation
2284:Application service provider
1947:business activity monitoring
1814:business management strategy
1736:business activity monitoring
736:Enterprise resource planning
564:Financial statement analysis
3511:Business process management
3495:Business process management
3465:Business process management
3140:Business Process Technology
2969:Accessed 17 September 2008.
2870:Business Process Management
2755:Coupling BPM with Six Sigma
2416:Business Process Management
2329:Enterprise planning systems
2304:Business process automation
1933:A market has developed for
1665:Business process automation
1660:Business process automation
1654:Business process automation
1607:the claims made and adding
1326:workflow management systems
1126:Business process management
3532:
2392:Document management system
1943:business process modelling
1792:
1699:
1670:robotic process automation
19:For related subjects, see
18:
3474:Resources in your library
3408:10.1108/14637151011017985
3166:Jean-Noël Gillot (2008).
2182:and smart form software.
2025:Business Motivation Model
1960:Integration-centric BPM (
1836:, and become world-class
1342:. Some BPM tools such as
1310:business process modeling
1155:are often used with BPM.
398:Chief information officer
230:Limited liability company
2908:S-Cube Knowledge Model:
2384:Total quality management
2037:operational intelligence
1161:total quality management
411:Chief technology officer
345:Mergers and acquisitions
315:Constitutional documents
140:Management of a business
3123:James F. Chang (2006).
2021:enterprise architecture
1969:dynamic case management
1856:business transformation
471:Environmental economics
451:International economics
402:Chief marketing officer
388:Chief financial officer
383:Chief operating officer
379:Chief executive officer
340:International trade law
134:Business administration
3516:Management cybernetics
3360:Andrew Spanyi (2003).
3109:Roger Burlton (2001).
2851:11 August 2016 at the
2677:"Automated workflows"
2618:Thom, William (2009),
1996:
1967:Document-centric BPM (
1962:enterprise service bus
1806:
1406:
1195:
1040:International business
1025:Business judgment rule
370:Chief business officer
270:Annual general meeting
250:State-owned enterprise
240:Privately held company
3137:Dirk Draheim (2005).
3047:. KIT. 26 August 2013
2952:15 April 2012 at the
2844:Dr. Larry Kerschberg
2289:Business intelligence
1993:
1939:business rules engine
1804:
1405:
1191:customer requirements
1187:customer satisfaction
1179:
716:Customer relationship
652:Business intelligence
614:Financial institution
589:International finance
539:Cash conversion cycle
446:Development economics
407:Chief product officer
155:Management accounting
3497:at Wikimedia Commons
3293:Martyn Ould (2005).
2369:Process architecture
2227:improve this section
2139:improve this section
1895:improve this section
1777:Process optimization
1521:improve this section
1442:improve this section
1318:application software
657:Business development
501:Economic development
263:Corporate governance
160:Financial accounting
50:improve this article
2979:S.k. Singh (2009).
2543:Palmer, Nathaniel.
2467:Palmer, Nathaniel.
2088:Cloud computing BPM
1935:enterprise software
1845:Thomas H. Davenport
1680:process difficult.
1306:job shop scheduling
1185:system, to enhance
1067:Business statistics
1050:International trade
1035:Business operations
731:Electronic business
636:Types of management
524:Financial statement
506:Economic statistics
374:Chief brand officer
330:Corporate liability
245:Sole proprietorship
225:Joint-stock company
2267:Internet of things
2195:Internet of things
1997:
1951:Forrester Research
1822:business processes
1807:
1592:possibly contains
1407:
1269:project management
1265:program management
1183:quality management
1149:business processes
1030:Consumer behaviour
832:Product life-cycle
619:Capital management
584:Managerial finance
275:Board of directors
3493:Media related to
3460:Library resources
3379:978-3-642-28615-5
3369:978-0-929652-02-3
3289:978-1-491-92471-6
3236:978-0-7506-8761-4
3226:978-3-642-03121-2
3203:978-0-12-374152-3
3176:978-2-9528-2662-4
3149:978-3-642-01587-8
3095:978-3-642-19345-3
2994:978-81-8356-447-2
2895:978-3-319-10171-2
2825:www.opengroup.org
2800:www.opengroup.org
2736:. 23 October 2018
2647:978-0-7384-4059-0
2507:978-1-4680-2890-4
2453:978-1-4774-8613-9
2263:
2262:
2255:
2175:
2174:
2167:
2097:software services
1957:Human-centric BPM
1931:
1930:
1923:
1834:operational costs
1685:computer language
1637:
1636:
1629:
1594:original research
1557:
1556:
1549:
1478:
1477:
1470:
1123:
1122:
1010:Business analysis
579:Corporate finance
549:Capital budgeting
486:Knowledge economy
280:Supervisory board
126:
125:
118:
100:
3523:
3492:
3411:
3154:Jay R. Galbraith
3057:
3056:
3054:
3052:
3041:
3035:
3034:
3032:
3030:
3020:
3012:
3006:
3005:
3003:
3001:
2985:Bank Regulations
2976:
2970:
2963:
2957:
2943:
2937:
2934:
2928:
2922:
2913:
2906:
2900:
2899:
2861:
2855:
2842:
2836:
2835:
2833:
2831:
2817:
2811:
2810:
2808:
2806:
2792:
2786:
2783:
2777:
2773:
2767:
2763:
2757:
2752:
2746:
2745:
2743:
2741:
2730:
2724:
2723:
2721:
2719:
2709:
2703:
2702:
2700:
2698:
2687:
2681:
2675:
2669:
2668:
2658:
2652:
2651:
2640:. IBM Redbooks.
2631:
2625:
2624:
2615:
2609:
2608:
2600:
2594:
2593:
2591:
2589:
2575:
2569:
2566:
2560:
2559:
2557:
2555:
2540:
2534:
2533:
2531:
2529:
2515:
2509:
2499:
2493:
2490:
2484:
2483:
2481:
2479:
2464:
2458:
2457:
2437:
2431:
2430:
2410:
2359:Managed services
2258:
2251:
2247:
2244:
2238:
2207:
2199:
2170:
2163:
2159:
2156:
2150:
2119:
2111:
1926:
1919:
1915:
1912:
1906:
1875:
1867:
1830:customer service
1647:Business process
1641:business process
1632:
1625:
1621:
1618:
1612:
1609:inline citations
1585:
1584:
1577:
1552:
1545:
1541:
1538:
1532:
1501:
1493:
1473:
1466:
1462:
1459:
1453:
1422:
1414:
1362:allow users to:
1115:
1108:
1101:
1085:
1084:
1062:Business process
604:Financial market
441:Labour economics
436:Public economics
195:Corporation sole
130:
121:
114:
110:
107:
101:
99:
58:
34:
26:
3531:
3530:
3526:
3525:
3524:
3522:
3521:
3520:
3501:
3500:
3485:
3484:
3483:
3468:
3467:
3463:
3418:
3393:
3350:, 9781596931930
3339:, 9781596931930
3076:, 9780262011891
3065:
3063:Further reading
3060:
3050:
3048:
3043:
3042:
3038:
3028:
3026:
3018:
3014:
3013:
3009:
2999:
2997:
2995:
2978:
2977:
2973:
2964:
2960:
2954:Wayback Machine
2944:
2940:
2935:
2931:
2923:
2916:
2907:
2903:
2896:
2863:
2862:
2858:
2853:Wayback Machine
2843:
2839:
2829:
2827:
2819:
2818:
2814:
2804:
2802:
2794:
2793:
2789:
2784:
2780:
2774:
2770:
2764:
2760:
2753:
2749:
2739:
2737:
2732:
2731:
2727:
2717:
2715:
2711:
2710:
2706:
2696:
2694:
2689:
2688:
2684:
2676:
2672:
2660:
2659:
2655:
2648:
2633:
2632:
2628:
2617:
2616:
2612:
2602:
2601:
2597:
2587:
2585:
2577:
2576:
2572:
2567:
2563:
2553:
2551:
2542:
2541:
2537:
2527:
2525:
2517:
2516:
2512:
2500:
2496:
2491:
2487:
2477:
2475:
2466:
2465:
2461:
2454:
2439:
2438:
2434:
2427:
2412:
2411:
2404:
2400:
2388:
2374:Process science
2294:Business object
2279:
2259:
2248:
2242:
2239:
2224:
2208:
2197:
2188:
2171:
2160:
2154:
2151:
2136:
2120:
2109:
2090:
2033:
1988:
1927:
1916:
1910:
1907:
1892:
1876:
1865:
1860:
1859:
1798:
1790:
1774:
1765:
1744:
1732:
1715:
1704:
1698:
1662:
1649:
1633:
1622:
1616:
1613:
1598:
1586:
1582:
1575:
1553:
1542:
1536:
1533:
1518:
1502:
1491:
1474:
1463:
1457:
1454:
1439:
1423:
1412:
1397:
1304:, arising from
1286:
1277:
1261:
1211:
1167:methodologies.
1119:
1079:
1072:
1071:
1015:Business ethics
1005:
995:
994:
935:
927:
926:
637:
629:
628:
624:Venture capital
554:Commercial bank
544:Insider dealing
519:
511:
510:
461:Planned economy
426:
416:
415:
360:
358:Corporate title
350:
349:
325:Corporate crime
305:
295:
294:
290:Audit committee
265:
255:
254:
210:Holding company
190:Corporate group
185:
178:Business entity
170:
169:
150:
122:
111:
105:
102:
59:
57:
47:
35:
24:
17:
12:
11:
5:
3529:
3527:
3519:
3518:
3513:
3503:
3502:
3499:
3498:
3482:
3481:
3476:
3470:
3469:
3458:
3457:
3456:
3455:
3449:
3443:
3437:
3431:
3425:
3417:
3416:External links
3414:
3413:
3412:
3402:(1): 135–152.
3391:
3381:
3371:
3358:
3351:
3340:
3329:
3315:
3305:
3291:
3281:
3264:
3250:
3228:
3218:
3205:
3188:
3178:
3164:
3151:
3135:
3121:
3107:
3097:
3087:
3077:
3064:
3061:
3059:
3058:
3036:
3007:
2993:
2971:
2965:NTAID (2008).
2958:
2938:
2929:
2914:
2901:
2894:
2856:
2837:
2812:
2787:
2778:
2768:
2758:
2747:
2725:
2704:
2682:
2670:
2653:
2646:
2626:
2610:
2595:
2570:
2561:
2535:
2510:
2494:
2485:
2459:
2452:
2432:
2425:
2401:
2399:
2396:
2395:
2394:
2387:
2386:
2381:
2376:
2371:
2366:
2361:
2356:
2351:
2346:
2341:
2336:
2331:
2326:
2321:
2316:
2311:
2306:
2301:
2296:
2291:
2286:
2280:
2278:
2275:
2271:BPM Everywhere
2261:
2260:
2211:
2209:
2202:
2196:
2193:
2187:
2184:
2173:
2172:
2123:
2121:
2114:
2108:
2105:
2089:
2086:
2081:
2080:
2077:
2070:
2067:
2064:
2057:
2056:
2053:
2050:
2047:
2032:
2029:
2009:best practices
1987:
1984:
1973:
1972:
1965:
1958:
1929:
1928:
1879:
1877:
1870:
1864:
1861:
1799:
1791:
1789:
1788:Re-engineering
1786:
1773:
1770:
1764:
1761:
1747:Process mining
1743:
1742:Process mining
1740:
1731:
1728:
1714:
1711:
1707:Business rules
1702:Business rules
1700:Main article:
1697:
1696:Business rules
1694:
1661:
1658:
1648:
1645:
1635:
1634:
1589:
1587:
1580:
1574:
1571:
1555:
1554:
1505:
1503:
1496:
1490:
1487:
1476:
1475:
1426:
1424:
1417:
1411:
1408:
1396:
1393:
1384:
1383:
1380:
1376:
1373:
1370:
1367:
1285:
1282:
1276:
1273:
1260:
1257:
1252:
1251:
1250:
1249:
1237:
1236:
1235:
1234:
1224:
1223:
1222:
1221:
1210:
1207:
1121:
1120:
1118:
1117:
1110:
1103:
1095:
1092:
1091:
1090:
1089:
1074:
1073:
1070:
1069:
1064:
1059:
1058:
1057:
1047:
1045:Business model
1042:
1037:
1032:
1027:
1022:
1017:
1012:
1006:
1001:
1000:
997:
996:
993:
992:
987:
982:
977:
972:
967:
962:
957:
952:
947:
942:
936:
933:
932:
929:
928:
925:
924:
919:
914:
913:
912:
902:
897:
892:
887:
882:
877:
876:
875:
864:
859:
854:
849:
844:
839:
834:
829:
824:
819:
814:
813:
812:
801:
796:
795:
794:
784:
779:
774:
769:
764:
763:
762:
754:Human resource
751:
746:
745:
744:
733:
728:
723:
718:
713:
708:
703:
698:
696:Communications
693:
692:
691:
681:
680:
679:
669:
664:
659:
654:
649:
644:
638:
635:
634:
631:
630:
627:
626:
621:
616:
611:
606:
601:
596:
591:
586:
581:
576:
574:Public finance
571:
569:Financial risk
566:
561:
556:
551:
546:
541:
536:
531:
526:
520:
517:
516:
513:
512:
509:
508:
503:
498:
496:Macroeconomics
493:
491:Microeconomics
488:
483:
481:Market economy
478:
473:
468:
463:
458:
453:
448:
443:
438:
433:
427:
422:
421:
418:
417:
414:
413:
404:
395:
390:
385:
376:
367:
361:
356:
355:
352:
351:
348:
347:
342:
337:
335:Insolvency law
332:
327:
322:
317:
312:
310:Commercial law
306:
301:
300:
297:
296:
293:
292:
287:
285:Advisory board
282:
277:
272:
266:
261:
260:
257:
256:
253:
252:
247:
242:
237:
232:
227:
222:
217:
212:
207:
202:
197:
192:
186:
176:
175:
172:
171:
168:
167:
162:
157:
151:
146:
145:
142:
141:
137:
136:
124:
123:
38:
36:
29:
15:
13:
10:
9:
6:
4:
3:
2:
3528:
3517:
3514:
3512:
3509:
3508:
3506:
3496:
3491:
3487:
3486:
3480:
3477:
3475:
3472:
3471:
3466:
3461:
3453:
3450:
3447:
3444:
3441:
3438:
3435:
3432:
3429:
3426:
3423:
3420:
3419:
3415:
3409:
3405:
3401:
3397:
3392:
3390:
3389:0-929652-33-9
3386:
3382:
3380:
3376:
3372:
3370:
3366:
3363:
3359:
3356:
3352:
3349:
3345:
3341:
3338:
3334:
3330:
3328:
3327:0-929652-07-X
3324:
3320:
3316:
3314:
3313:0-7879-0090-7
3310:
3306:
3304:
3303:1-902505-60-3
3300:
3296:
3292:
3290:
3286:
3282:
3279:
3275:
3271:
3270:
3265:
3263:
3262:0-7506-6921-7
3259:
3255:
3251:
3249:
3248:0-7506-6921-7
3245:
3241:
3237:
3233:
3229:
3227:
3223:
3219:
3217:
3216:0-929652-44-4
3213:
3210:
3206:
3204:
3200:
3196:
3192:
3189:
3187:
3186:0-06-662112-7
3183:
3179:
3177:
3173:
3169:
3165:
3163:
3162:0-7879-7919-8
3159:
3155:
3152:
3150:
3146:
3142:
3141:
3136:
3134:
3133:0-8493-2310-X
3130:
3126:
3122:
3120:
3119:0-672-32063-0
3116:
3112:
3108:
3106:
3105:0-471-20033-6
3102:
3098:
3096:
3092:
3088:
3086:
3085:9780262015387
3082:
3078:
3075:
3071:
3067:
3066:
3062:
3046:
3040:
3037:
3025:. August 2003
3024:
3017:
3011:
3008:
2996:
2990:
2986:
2982:
2975:
2972:
2968:
2962:
2959:
2955:
2951:
2948:
2942:
2939:
2933:
2930:
2926:
2921:
2919:
2915:
2911:
2905:
2902:
2897:
2891:
2887:
2883:
2879:
2875:
2871:
2867:
2860:
2857:
2854:
2850:
2847:
2841:
2838:
2826:
2822:
2816:
2813:
2801:
2797:
2791:
2788:
2782:
2779:
2772:
2769:
2762:
2759:
2756:
2751:
2748:
2735:
2729:
2726:
2714:
2708:
2705:
2693:
2686:
2683:
2680:
2674:
2671:
2666:
2665:
2657:
2654:
2649:
2643:
2639:
2638:
2630:
2627:
2623:
2622:
2614:
2611:
2606:
2599:
2596:
2584:
2583:www.abpmp.org
2580:
2574:
2571:
2568:
2565:
2562:
2550:
2546:
2545:"What Is BPM"
2539:
2536:
2524:
2520:
2514:
2511:
2508:
2504:
2498:
2495:
2489:
2486:
2474:
2470:
2469:"What Is BPM"
2463:
2460:
2455:
2449:
2445:
2444:
2436:
2433:
2428:
2426:9781136172984
2422:
2419:. Routledge.
2418:
2417:
2409:
2407:
2403:
2397:
2393:
2390:
2389:
2385:
2382:
2380:
2377:
2375:
2372:
2370:
2367:
2365:
2362:
2360:
2357:
2355:
2352:
2350:
2349:ISO 9001:2015
2347:
2345:
2342:
2340:
2337:
2335:
2332:
2330:
2327:
2325:
2322:
2320:
2317:
2315:
2312:
2310:
2307:
2305:
2302:
2300:
2297:
2295:
2292:
2290:
2287:
2285:
2282:
2281:
2276:
2274:
2272:
2268:
2265:The emerging
2257:
2254:
2246:
2236:
2232:
2228:
2222:
2221:
2217:
2212:This section
2210:
2206:
2201:
2200:
2194:
2192:
2185:
2183:
2181:
2169:
2166:
2158:
2148:
2144:
2140:
2134:
2133:
2129:
2124:This section
2122:
2118:
2113:
2112:
2106:
2104:
2102:
2101:cloud storage
2098:
2094:
2087:
2085:
2078:
2075:
2071:
2068:
2065:
2062:
2061:
2060:
2054:
2051:
2048:
2045:
2044:
2043:
2040:
2038:
2030:
2028:
2026:
2022:
2018:
2014:
2010:
2004:
2001:
1992:
1985:
1983:
1980:
1976:
1970:
1966:
1963:
1959:
1956:
1955:
1954:
1952:
1948:
1944:
1940:
1936:
1925:
1922:
1914:
1904:
1900:
1896:
1890:
1889:
1885:
1880:This section
1878:
1874:
1869:
1868:
1862:
1857:
1853:
1850:
1846:
1841:
1839:
1835:
1831:
1827:
1826:organizations
1823:
1819:
1815:
1811:
1803:
1796:
1787:
1785:
1782:
1778:
1771:
1769:
1762:
1760:
1758:
1754:
1753:
1748:
1741:
1739:
1737:
1729:
1727:
1723:
1721:
1712:
1710:
1708:
1703:
1695:
1693:
1691:
1686:
1681:
1678:
1673:
1671:
1666:
1659:
1657:
1655:
1646:
1644:
1642:
1631:
1628:
1620:
1617:February 2015
1610:
1606:
1602:
1596:
1595:
1590:This section
1588:
1579:
1578:
1572:
1570:
1568:
1565:
1560:
1551:
1548:
1540:
1530:
1526:
1522:
1516:
1515:
1511:
1506:This section
1504:
1500:
1495:
1494:
1488:
1486:
1482:
1472:
1469:
1461:
1451:
1447:
1443:
1437:
1436:
1432:
1427:This section
1425:
1421:
1416:
1415:
1409:
1404:
1400:
1394:
1392:
1388:
1387:market need.
1381:
1377:
1374:
1371:
1368:
1365:
1364:
1363:
1361:
1357:
1353:
1349:
1348:process flows
1345:
1341:
1336:
1333:
1331:
1327:
1321:
1319:
1315:
1311:
1307:
1303:
1299:
1295:
1291:
1283:
1281:
1274:
1272:
1270:
1266:
1258:
1256:
1247:
1246:
1245:
1244:
1243:
1241:
1231:
1230:
1229:
1228:
1227:
1218:
1217:
1216:
1215:
1214:
1208:
1206:
1204:
1199:
1194:
1192:
1188:
1184:
1178:
1176:
1172:
1168:
1166:
1162:
1156:
1154:
1150:
1147:
1143:
1139:
1135:
1131:
1127:
1116:
1111:
1109:
1104:
1102:
1097:
1096:
1094:
1093:
1088:
1083:
1078:
1077:
1076:
1075:
1068:
1065:
1063:
1060:
1056:
1053:
1052:
1051:
1048:
1046:
1043:
1041:
1038:
1036:
1033:
1031:
1028:
1026:
1023:
1021:
1020:Business plan
1018:
1016:
1013:
1011:
1008:
1007:
1004:
999:
998:
991:
988:
986:
983:
981:
978:
976:
973:
971:
968:
966:
963:
961:
958:
956:
953:
951:
950:Communication
948:
946:
943:
941:
938:
937:
931:
930:
923:
920:
918:
915:
911:
910:administrator
908:
907:
906:
903:
901:
898:
896:
893:
891:
888:
886:
883:
881:
878:
874:
871:
870:
868:
865:
863:
860:
858:
855:
853:
850:
848:
845:
843:
840:
838:
835:
833:
830:
828:
825:
823:
820:
818:
815:
811:
808:
807:
805:
802:
800:
797:
793:
792:administrator
790:
789:
788:
785:
783:
780:
778:
775:
773:
770:
768:
765:
761:
758:
757:
755:
752:
750:
747:
743:
740:
739:
737:
734:
732:
729:
727:
724:
722:
719:
717:
714:
712:
709:
707:
704:
702:
701:Configuration
699:
697:
694:
690:
687:
686:
685:
682:
678:
675:
674:
673:
670:
668:
665:
663:
660:
658:
655:
653:
650:
648:
645:
643:
640:
639:
633:
632:
625:
622:
620:
617:
615:
612:
610:
607:
605:
602:
600:
597:
595:
592:
590:
587:
585:
582:
580:
577:
575:
572:
570:
567:
565:
562:
560:
557:
555:
552:
550:
547:
545:
542:
540:
537:
535:
532:
530:
527:
525:
522:
521:
515:
514:
507:
504:
502:
499:
497:
494:
492:
489:
487:
484:
482:
479:
477:
474:
472:
469:
467:
464:
462:
459:
457:
456:Mixed economy
454:
452:
449:
447:
444:
442:
439:
437:
434:
432:
429:
428:
425:
420:
419:
412:
408:
405:
403:
399:
396:
394:
391:
389:
386:
384:
380:
377:
375:
371:
368:
366:
363:
362:
359:
354:
353:
346:
343:
341:
338:
336:
333:
331:
328:
326:
323:
321:
318:
316:
313:
311:
308:
307:
304:
303:Corporate law
299:
298:
291:
288:
286:
283:
281:
278:
276:
273:
271:
268:
267:
264:
259:
258:
251:
248:
246:
243:
241:
238:
236:
233:
231:
228:
226:
223:
221:
218:
216:
213:
211:
208:
206:
203:
201:
198:
196:
193:
191:
188:
187:
183:
179:
174:
173:
166:
163:
161:
158:
156:
153:
152:
149:
144:
143:
139:
138:
135:
131:
128:
120:
117:
109:
98:
95:
91:
88:
84:
81:
77:
74:
70:
67: –
66:
62:
61:Find sources:
55:
51:
45:
44:
39:This article
37:
33:
28:
27:
22:
3464:
3399:
3395:
3361:
3354:
3318:
3294:
3268:
3253:
3239:
3208:
3194:
3167:
3139:
3124:
3110:
3049:. Retrieved
3039:
3027:. Retrieved
3010:
2998:. Retrieved
2984:
2974:
2961:
2945:NIH (2007).
2941:
2932:
2904:
2886:11441/102724
2869:
2859:
2840:
2828:. Retrieved
2824:
2815:
2803:. Retrieved
2799:
2790:
2781:
2771:
2761:
2750:
2738:. Retrieved
2728:
2716:. Retrieved
2707:
2695:. Retrieved
2685:
2673:
2663:
2656:
2636:
2629:
2620:
2613:
2598:
2586:. Retrieved
2582:
2573:
2564:
2552:. Retrieved
2548:
2538:
2526:. Retrieved
2522:
2513:
2497:
2488:
2478:30 September
2476:. Retrieved
2472:
2462:
2442:
2435:
2415:
2264:
2249:
2240:
2225:Please help
2213:
2189:
2176:
2161:
2152:
2137:Please help
2125:
2092:
2091:
2082:
2058:
2041:
2034:
2005:
2002:
1998:
1977:
1974:
1932:
1917:
1908:
1893:Please help
1881:
1842:
1808:
1775:
1772:Optimization
1766:
1756:
1750:
1745:
1733:
1724:
1719:
1716:
1705:
1682:
1674:
1663:
1650:
1638:
1623:
1614:
1591:
1566:
1563:
1561:
1558:
1543:
1534:
1519:Please help
1507:
1483:
1479:
1464:
1455:
1440:Please help
1428:
1398:
1389:
1385:
1337:
1334:
1322:
1287:
1278:
1262:
1253:
1238:
1225:
1212:
1200:
1196:
1180:
1175:organization
1169:
1157:
1153:technologies
1129:
1125:
1124:
940:Architecture
934:Organization
900:Supply chain
826:
726:Earned value
599:Stock market
476:Open economy
466:Econometrics
205:Conglomerate
127:
112:
103:
93:
86:
79:
72:
60:
48:Please help
43:verification
40:
3191:Paul Harmon
1838:competitors
1812:(BPR) is a
1781:bottlenecks
1677:application
1220:boundaries.
1209:Definitions
1189:by meeting
1055:Trade route
970:Engineering
965:Development
817:Performance
760:development
721:Distributed
594:Liquidation
235:Partnership
220:Corporation
215:Cooperative
3505:Categories
3348:1596931930
3337:1596931930
3074:0262011891
3000:19 January
2830:20 January
2805:20 January
2740:23 October
2588:20 January
2554:20 January
2528:20 January
2398:References
2324:E-services
2031:Technology
1713:Monitoring
1601:improve it
1395:Life-cycle
1360:histograms
1314:middleware
1298:production
1294:department
922:Technology
804:Operations
684:Commercial
677:innovation
667:Capability
559:Derivative
148:Accounting
76:newspapers
3422:ABPMP.org
3278:1463-7154
2776:Elsevier.
2766:Elsevier.
2718:16 August
2697:16 August
2603:Gartner.
2243:June 2023
2214:does not
2155:June 2023
2126:does not
1911:June 2023
1882:does not
1818:workflows
1605:verifying
1573:Execution
1537:June 2023
1508:does not
1458:June 2023
1429:does not
1379:iteration
1340:Six Sigma
990:Structure
975:Hierarchy
895:Strategic
782:Materials
772:Knowledge
749:Financial
689:Marketing
534:Factoring
529:Insurance
431:Commodity
424:Economics
106:June 2023
3193:(2007).
3051:13 March
2950:Archived
2849:Archived
2523:wfmc.org
2277:See also
2186:Benefits
2180:workflow
1995:systems.
1986:Practice
1849:holistic
1757:a priori
1752:a priori
1489:Modeling
1330:workflow
1171:ISO 9000
1146:automate
1134:discover
980:Patterns
960:Conflict
945:Behavior
885:Security
862:Resource
847:Property
810:services
767:Incident
706:Conflict
662:Capacity
365:Chairman
320:Contract
3242:(2006)
3029:20 July
2549:bpm.com
2473:bpm.com
2235:removed
2220:sources
2147:removed
2132:sources
2011:do use
1903:removed
1888:sources
1599:Please
1529:removed
1514:sources
1450:removed
1435:sources
1320:tasks.
1302:outputs
1284:Changes
1240:Gartner
1142:analyze
955:Culture
905:Systems
890:Service
869:
857:Records
852:Quality
842:Project
837:Product
827:Process
806:
787:Network
756:
738:
711:Content
518:Finance
200:Company
90:scholar
3462:about
3387:
3377:
3367:
3346:
3335:
3325:
3311:
3301:
3287:
3276:
3260:
3246:
3234:
3224:
3214:
3201:
3184:
3174:
3160:
3147:
3131:
3117:
3103:
3093:
3083:
3072:
2991:
2892:
2644:
2505:
2450:
2423:
2107:Market
1863:Suites
1832:, cut
1410:Design
1344:SIPOCs
1300:, and
917:Talent
873:crisis
799:Office
672:Change
92:
85:
78:
71:
63:
3238:and
3019:(PDF)
2713:"HIM"
2314:CIFMS
2076:(SOA)
1720:(e.g.
1352:RACIs
1290:tasks
1138:model
1003:Trade
985:Space
880:Sales
822:Power
777:Legal
647:Brand
642:Asset
165:Audit
97:JSTOR
83:books
3385:ISBN
3375:ISBN
3365:ISBN
3344:ISBN
3333:ISBN
3323:ISBN
3309:ISBN
3299:ISBN
3285:ISBN
3274:ISSN
3258:ISBN
3244:ISBN
3232:ISBN
3222:ISBN
3212:ISBN
3199:ISBN
3182:ISBN
3172:ISBN
3158:ISBN
3145:ISBN
3129:ISBN
3115:ISBN
3101:ISBN
3091:ISBN
3081:ISBN
3070:ISBN
3053:2013
3031:2009
3002:2018
2989:ISBN
2890:ISBN
2832:2018
2807:2018
2742:2018
2720:2013
2699:2013
2642:ISBN
2590:2018
2556:2018
2530:2018
2503:ISBN
2480:2017
2448:ISBN
2421:ISBN
2354:ITIL
2218:any
2216:cite
2130:any
2128:cite
2017:BPMN
1886:any
1884:cite
1820:and
1512:any
1510:cite
1433:any
1431:cite
1358:and
1356:CTQs
867:Risk
182:list
69:news
3404:doi
3197:.
3113:.
2882:hdl
2874:doi
2229:by
2141:by
2027:).
1897:by
1603:by
1523:by
1444:by
1203:RPA
1163:or
1130:BPM
609:Tax
52:by
3507::
3400:16
3398:.
3321:.
3297:.
3256:,
3170:.
3143:.
3127:.
3021:.
2983:.
2917:^
2888:.
2880:.
2868:.
2823:.
2798:.
2581:.
2547:.
2521:.
2471:.
2405:^
2103:.
2023:,
2019:,
1945:,
1941:,
1840:.
1643:.
1569:.
1354:,
1350:,
1346:,
1296:,
1292:,
1177:.
1140:,
1136:,
3410:.
3406::
3357:.
3280:.
3055:.
3033:.
3004:.
2912:.
2898:.
2884::
2876::
2834:.
2809:.
2744:.
2722:.
2701:.
2650:.
2607:.
2592:.
2558:.
2532:.
2482:.
2456:.
2429:.
2256:)
2250:(
2245:)
2241:(
2237:.
2223:.
2168:)
2162:(
2157:)
2153:(
2149:.
2135:.
1971:)
1964:)
1924:)
1918:(
1913:)
1909:(
1905:.
1891:.
1797:.
1630:)
1624:(
1619:)
1615:(
1597:.
1550:)
1544:(
1539:)
1535:(
1531:.
1517:.
1471:)
1465:(
1460:)
1456:(
1452:.
1438:.
1193:.
1128:(
1114:e
1107:t
1100:v
409:/
400:/
381:/
372:/
184:)
180:(
119:)
113:(
108:)
104:(
94:·
87:·
80:·
73:·
46:.
23:.
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.
