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program, which is free to consumers. Hearings are held in the consumer's home community. The process normally takes less than 70 days from start to finish. Most consumers are able to handle their own case without the assistance of an attorney. The manufacturers do not use attorneys; their
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representatives are usually current (or retired) district parts and services representatives. A vehicle inspection is normally part of an arbitration hearing, and the arbitrator can order a technical inspection of the vehicle (at the program's expense) if necessary.
156:, the only car manufacturer which does not participate in the CAMVAP scheme). The owner (or lessee) must be a resident of Canada. Vehicles owned by businesses may be eligible if they meet certain criteria. CAMVAP is available in every
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CAMVAP is available to owners and lessees of new and used vehicles that were originally purchased or leased in Canada from an authorized dealer (except for
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program for consumers in Canada who are experiencing problems with the assembly of their vehicle or with how the manufacturer implements its new-vehicle
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The arbitrator can also clear the manufacturer of liability with respect to issues raised by the consumer.
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Pay out-of-pocket expenses for items such as towing,
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and accommodations related to the vehicle's problem
163:CAMVAP arbitrators can order the manufacturer to:
137:and up to an additional four model years old.
236:Canadian Commercial Arbitration Centre (CCAC)
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109:Learn how and when to remove this message
58:"Canadian Motor Vehicle Arbitration Plan"
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170:Repair it at the manufacturer's expense
123:Canadian Motor Vehicle Arbitration Plan
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173:Pay for repairs already completed
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251:Automotive companies of Canada
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47:secondary or tertiary sources
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256:Arbitration organizations
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182:rental cars
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245:Categories
192:References
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99:May 2009
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210:CMVAP
90:JSTOR
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