Knowledge (XXG)

Point of sale

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orders. Express lanes might limit the type of payment, or number or type of goods, to expedite service. Some department stores may also have checkouts inside of the departments to allow shoppers of that section to pay without going through the main lines. If each checkout station has a separate queue, customers have to guess which line will move the fastest, to minimize their wait times. They are often frustrated to be wrong or be stuck behind another customer who encounters a problem or who takes excessive time to check out. Some stores use a single, much longer but faster-moving line, that is served by multiple registers, which produces the same average wait time, but reduces the frustration and variance in wait time from person to person. Regardless of the configuration, checkout lines usually pass by
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involved with the restaurant including guests, suppliers, employees, managers and owners. The selection of a restaurant POS system is a complex process that should be undertaken by the restaurant owner and not delegated to an employee. The purchase process can be summarized in three steps: Design, Compare and Negotiate. The Design step requires research to determine which restaurant POS features are needed for the restaurant operation. With this information the restaurant owner or manager can Compare various restaurant POS solutions to determine which POS systems meet their requirements. The final step is to Negotiate the price, payment terms, included training, initial warranty and ongoing support costs.
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extends to remote networking or interlinking between remote outlets and the HQ such that updating both ways is possible. Some POS systems offer the linking of web-based orders to their sale window. Even when local networking is only required (as in the case of a high-traffic supermarket), there is the ever-present challenge for the developer to keep most if not all of their POS stations running. This puts high demand not just on software coding but also designing the whole system covering how individual stations and the network work together, and special consideration for the performance capability and usage of databases. Due to such complexity, bugs and errors encountered in POS systems are frequent.
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transaction. The immediacy required of the system on the sale window such as may be observed at a checkout counter in a supermarket cannot be compromised. This places much stress on individual enterprise databases if there are just several tens of thousands of sale records in the database. Enterprise database Microsoft SQL Server, for example, has been known to freeze up (including the OS) entirely for many minutes under such conditions showing a "Timeout Expired" error message. Even a lighter database like Microsoft Access will slow to a crawl over time if the problem of database bloating is not foreseen and managed by the system automatically. Therefore, the need to do extensive testing,
696:— using numeric keys and a button for every menu item. By pressing the button, a second or third order could be worked on while the first transaction was in progress. When the customer was ready to pay, the button would calculate the bill, including sales tax for almost any jurisdiction in the United States. This made it accurate for McDonald's and very convenient for the servers and provided the restaurant owner with a check on the amount that should be in the cash drawers. Up to eight devices were connected to one of two interconnected computers so that printed reports, prices, and taxes could be handled from any desired device by putting it into 1389:
table service operations. Most tablet systems upload all information to the Internet so managers and owners can view reports from anywhere with a password and Internet connection. Smartphone Internet access has made alerts and reports from the POS very accessible. Tablets have helped create the Mobile POS system, and Mobile POS applications also include payments, loyalty, online ordering, table side ordering by staff and table top ordering by customers. Regarding the payments, mobile POS can accept all kinds of payment methods from contactless cards,
841:, POS system capabilities can also diverge significantly. For instance, a restaurant is typically concerned about how the sale window functions: whether it has functionality such as creating item buttons, various discounts, adding a service charge, holding of receipts, queuing, table service as well as takeaways, merging and splitting of a receipt. These capabilities may be insufficient for a spa or slimming center which would require, in addition, a scheduling window with historical records of customers' attendance and their special requirements. 1138: 1103:
from such software reviews that enterprise-level cloud-based POS systems are currently lacking in the market. "Enterprise-level" here means that the inventory should be capable of handling a large number of records, such as required by grocery stores and supermarkets. It can also mean that the system software and cloud server must be capable of generating reports such as analytics of sale against inventory for both a single and multiple outlets that are interlinked for administration by the headquarters of the business operation.
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transferring of products to and from other locations. Other typical functions of a POS system are: store sales information for enabling customer returns, reporting purposes, sales trends and cost/price/profit analysis. Customer information may be stored for receivables management, marketing purposes and specific buying analysis. Many retail POS systems include an accounting interface that "feeds" sales and product losses, cash drawer expected totals, and cashier productivity information to independent accounting applications.
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station is designed to be robust in its operation. Most proprietary POS systems designed for large retailers use 2 servers, with one acting as a backup in case of failure. In the event that both servers fail, the individual POS systems will enter a failsafe mode, where sales data is stored locally and exported back to the servers upon a return of the connection. This may prove challenging to implement in some instances however, as many commercial POS systems do not have any
1300:, completely replace traditional cashier-operated checkout lines. Self-checkout kiosks are typically kept together in a 'corral' area adjacent to the regular registers so that shop employees can more easily monitor transactions, though they are also occasionally set up in a more typical "lane" fashion with conveyor belts for loading groceries. More modern implementations of self-checkout include scanning items and paying within a retailer's mobile app, or using 1319: 1327: 643: 1370:
cashiered and served at another. In addition to registers, drive-through and kitchen displays are used to view orders. Once orders appear they may be deleted or recalled by the touch interface or by bump bars. Drive-through systems are often enhanced by the use of drive-through wireless (or headset) intercoms. The efficiency of such systems allows decreased service times and increased efficiency of orders.
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updated into the local database. Thus should the remote server fail, the cashier can switch over to the local sale window without disrupting sales. When the remote server is restored and the cashier switches over to the cloud system, the locally processed sale records are then automatically submitted to the remote system, thus maintaining the integrity of the remote database.
657:(ECR) were controlled with proprietary software and were limited in function and communication capability. In August 1973, IBM released the IBM 3650 and 3660 store systems that were, in essence, a mainframe computer used as a store controller that could control up to 128 IBM 3653/3663 point of sale registers. This system was the first commercial use of client-server technology, 42: 814:
purchased, date of purchase and points accumulated. Comprehensive analysis performed by a POS machine may need to process several qualities about a single product, like selling price, balance, average cost, quantity sold, description and department. Highly complex programming is involved (and possibly considerable computer resources) to generate such extensive analyses.
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or "signature capture" devices that eliminated tactile keypads. Blind people were forced to share their confidential PIN with store clerks to use their debit and other PIN-based cards. The blind community reached agreement with Walmart, Target, CVS and eight other retailers that required real physical keys so blind people could use the devices.
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remotely starting and stopping terminals. To illustrate the attack vector, the researchers used the example of hacking POS to change the price of a MacBook to $ 1. The security issues were reported to the vendor, and a patch was released soon after the notification. Oracle confirmed security bug affects over 300,000 Oracle POS Systems
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and many other operations where capabilities such as the following are required: processing monetary transactions, allocation and scheduling of facilities, keeping record and scheduling services rendered to customers, tracking of goods and processes (repair or manufacture), invoicing and tracking of debts and outstanding payments.
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To prevent such employee theft, it is crucial for a POS system to provide an admin window for the supervisor or administrator to generate and inspect a daily list of sale receipts, especially pertaining to the frequency of cancelled receipts before completion, refunded receipts and negative receipts.
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POS systems are often designed for a variety of clients, and can be programmed by the end users to suit their needs. Some large clients write their own specifications for vendors to implement. In some cases, POS systems are sold and supported by third-party distributors, while in other cases they are
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Newer, more sophisticated systems are departing from the central database "file server" type system and going to what is called a "cluster database". This eliminates any crashing or system downtime that can be associated with the back office file server. This technology allows 100% of the information
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industry, displays may be at the front counter, or configured for drive-through or walk-through cashiering and order taking. Front counter registers allow taking and serving orders at the same terminal, while drive-through registers allow orders to be taken at one or more drive-through windows, to be
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In the mid-2000s, the blind community in the United States engaged in structured negotiations to ensure that retail point of sale devices had tactile keypads. Without keys that can be felt, a blind person cannot independently enter her or his PIN. In the mid-2000s retailers began using "flat screen"
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Performing updates between multiple stations and the back end administrative computer should be redundant, so that updates to inventory and promotions will be accurately reflected at checkout without having to restart the computer, and reflecting accurate sales records to the back-end computer at the
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A number of noted emerging cloud-based POS systems came on the scene less than a decade or even half a decade back. These systems are usually designed for restaurants, small and medium-sized retail operations with fairly simple sale processes as can be culled from POS system review sites. It appears
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A POS system can be made to serve different purposes to different end users depending on their business processes. Often an off-the-shelf POS system is inadequate for customers. Some customization is required, and this is why a POS system can become very complex. The complexity of a mature POS system
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POS systems are designed not only to serve the retail, wholesale and hospitality industries as historically is the case. Currently POS systems are also used in goods and property leasing businesses, equipment repair shops, healthcare management, ticketing offices such as cinemas and sports facilities
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The key requirements that must be met by modern POS systems include high and consistent operating speed, reliability, ease of use, remote supportability, low cost, and rich functionality. Retailers can reasonably expect to acquire such systems (including hardware) for about $ 4000 US (as of 2009) per
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Some point of sale vendors refer to their POS system as "retail management system" which is a more appropriate term, since this software is not just for processing sales but comes with many other capabilities, such as inventory management, membership systems, supplier records, bookkeeping, issuing of
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in 2015, it is expected that because of its greater convenience coupled with good security features, this would eventually eclipse other types of payment services – including the use of payment terminals. For mobile payment to go fully mainstream, mobile devices like smartphones that
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fast food restaurants had their POS systems hacked by illegally installed malware. The report goes on to say that "the number of franchise restaurants impacted by these cyber security attacks is now expected to be considerably higher than the 300 restaurants already implicated" and that the "hackers
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The sale records and inventory are important to the business because they provide useful information to the company in terms of customer preferences, customer membership particulars, what are the top selling products, who are the vendors and what margins the company is getting from them, the company
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If the business cannot provide this certificate to the tax authorities, they may be fined. And, if the tax authorities can demonstrate fraudulent use of the system, both the business and the software provider can face tax penalties, fines, and criminal sanctions. Certification can be obtained either
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Hospitality point of sale systems are computerized systems incorporating registers, computers and peripheral equipment, usually on a computer network to be used in restaurants, hair salons or hotels. Like other point of sale systems, these systems track sales, labor, payroll and can generate records
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Modern stores have a variety of checkout configurations, but almost all stores will have their main checkout area situated close to the entrance/exits. Smaller stores may utilize simple counters, while big-box stores will typically use a conveyor belt system spaced out in separate "lanes" to process
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Retail operations such as hardware stores, lumber yards, electronics stores and so-called multifaceted superstores need specialized additional features compared to other stores. POS software in these cases handles special orders, purchase orders, repair orders, service and rental programs as well as
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A multi-terminal POS system used by big retailers like supermarkets and department stores has a far more demanding database and software architecture than that of a single station seen in small retail outlets. A supermarket with high traffic cannot afford a systemic failure, hence each point of sale
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Although cloud-based POS systems save the end-user startup cost and technical challenges in maintaining an otherwise on-premises installation, there is a risk that if the cloud-based vendor closes down it may result in more immediate termination of services for the end-user compared to the case of a
1044:(which tend to be significantly cheaper but only process sales and prints receipts), POS systems include automatic updating of the inventory library stock levels when selling products, real-time reports accessible from a remote computer, staff timesheets and a customer library with loyalty features. 1004:
For businesses at prime locations where real estate is at a premium, it can be common to see a queue of customers. The faster a sale is completed the shorter the queue time which improves customer satisfaction, the less space it takes, which benefits shoppers and staff. High-traffic operations such
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Different customers have different expectations within each trade. The reporting functionality alone is subject to so many demands, especially from those in the retail/wholesale industry. To cite special requirements, some business's goods may include perishables and hence the inventory system must
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For instance, the sale window is immediately updated on a new member entry through the membership window because of this interlinking. Similarly, when a sale transaction is made, any purchase by a member is on record for the membership window to report providing information like payment type, goods
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A certified cash register system must provide for the (i) incommutable, (ii) security and (iii) storage and archiving of data. All businesses required to comply must obtain a certificate from the cash register system provider which certifies that the system meets these requirements. This is because
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With the proliferation of low-priced touchscreen tablet computers, more restaurants have implemented self-ordering through a tablet POS placed permanently on every table. Customers can browse through the menu on the tablet and place their orders which are then sent to the kitchen. Most restaurants
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Recently new applications have been introduced, enabling POS transactions to be conducted using mobile phones and tablets. According to a recent study, mobile POS (mPOS) terminals are expected to replace the contemporary payment techniques because of various features including mobility, upfront low
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It is clear that POS system is a term that implies a wide range of capabilities depending on the end-user requirements. POS system review websites cannot be expected to cover most let alone all the features. Unless one is a developer, it is unrealistic to expect the reviewer to know all the aspects
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and commented, “POS systems are plagued by vulnerabilities, and incidents occurred because their security drawbacks came under the spotlight.” If successfully exploited, these vulnerabilities provide a perpetrator with access to every legitimate function of the system, such as changing prices, and
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It is to be noted by developers that some databases such as popularly-used Microsoft Access may have the specifications that it is capable of usage by multiple concurrent users. However, under the stress of a POS system, they can fail miserably resulting in constant errors and corruption of data.
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Self-ordering systems are not always free completely from intervention by the staff and for some good reasons. For example, some restaurants require that items selected by the customers be attended to and can only be placed by the waiter who has the password required to do so. This prevents fake
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Point of sale systems have revolutionized the restaurant industry, particularly in the fast food sector. In the most recent technologies, registers are computers, sometimes with touch screens. The registers connect to a server, often referred to as a "store controller" or a "central control unit".
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is possible, a clean, fast-paced look may come at the expense of sacrificing functions that are often wanted by end-users such as discounts, access to commission earned screens, membership and loyalty schemes can involve looking at a different function of the POS to ensure the point of sale screen
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POS system accuracy is demanding, given that monetary transactions are involved continuously not only via the sale window but also at the back end through the receiving and inputting of goods into the inventory. Calculations required are not always straightforward. There may be many discounts and
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A wide range of POS applications have been developed on platforms such as Windows and Unix. The availability of local processing power, local data storage, networking, and graphical user interface made it possible to develop flexible and highly functional POS systems. Cost of such systems has also
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widget-driven interface that allowed configuration of widgets representing menu items without low level programming. The ViewTouch point of sale software was first demonstrated in public at Fall Comdex, 1986, in Las Vegas Nevada to large crowds visiting the Atari Computer booth. This was the first
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News reports on POS system hacking show that hackers are more interested in stealing credit card information than anything else. The ease and advantage offered by the ability of a POS system to integrate credit card processing thus have a downside. In 2011, hackers were able to steal credit card
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The ability of a POS system to void a closed sale receipt for refund purpose without needing a password from an authorized superior also represents a security loophole. Even a function to issue a receipt with a negative amount which can be useful under certain circumstances, can be exploited by a
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Despite the more advanced technology of a POS system as compared to a simple cash register, the POS system is still vulnerable to employee theft through the sales window. A dishonest cashier at a retail outlet can collude with a friend who pretends to be an ordinary customer. During checkout, the
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Another consideration is that a cloud-based POS system actually exposes business data to service providers - the hosting service company and the POS vendor which have access to both the application and database. The importance of securing critical business information such as supplier names, top
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POS vendors of such cloud based systems should also have a strong contingency plan for the breakdown of their remote server such as represented by fail-over server support. Sometimes a major data center can fail completely, such as in a fire. On-premises installations are therefore sometimes seen
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connectivity in case the device's primary internet goes down. In addition to being significantly less expensive than traditional legacy point of sale systems, a notable strength of cloud-based point of sale systems is the ability to switch to a different product, by a different developer, without
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inventory of each product based on physical count, track expiry of perishable goods, change pricing, provide audit trail when modification of inventory records is performed, be capable of multiple outlet functionality, control of stocks from HQ, doubling as an invoicing system, just to name some.
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for the customer (which may be a cash register printout), and indicates the options for the customer to make payment. It is also the point at which a customer makes a payment to the merchant in exchange for goods or after provision of a service. After receiving payment, the merchant may issue a
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In some countries, legislation is being introduced to make cash register systems more secure. For example, the French treasury is estimated to be failing to collect approximately €14 billion of VAT revenue each year. The Finance Bill of 2016 was intended to address some of this loss by making it
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Tablet POS systems popular for retail solutions are now available for the restaurant industry. Initially these systems were not sophisticated and many of the early systems did not support a remote printer in the kitchen. Tablet systems today are being used in all types of restaurants including
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With the development of the mobile technology, Cloud-based POS systems are also put forward to increase the efficiency of some restaurants, integrated with some latest software services such as scan QR code to order by customers themselves. It leads to a new style of offline restaurants dine-in.
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Depending on the POS vendor and the terms of contract, compared to traditional on-premises POS installation, the software is more likely to be continually updated by the developer with more useful features and better performance in terms of computer resources at the remote server and in terms of
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Another example of how intelligent the system can be, is whether an order that has been placed but not yet been processed by the kitchen can be modified by the customer through the tablet POS. For such an unprocessed order the customer should be given the option to easily retrieve the order and
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For such contingency, a more innovative though highly complex approach for the developer is to have a trimmed down version of the POS system installed on the cashier computer at the outlet. On a daily basis the latest inventory and membership information from the remote server is automatically
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database system had a compatibility issue when Windows XP machines were updated to a newer version of Windows. Microsoft offered no immediate solution. Some businesses were severely disrupted in the process, and many downgraded back to Windows XP for a quick resolution. Other companies utilized
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The selection of a restaurant POS system is critical to the restaurant's daily operation and is a major investment that the restaurant's management and staff must endure for many years. The restaurant POS system interfaces with all phases of the restaurant operation, and with everyone that is
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Other requirements include that the system must have functionality for membership discount and points accumulation/usage, quantity and promotional discounts, mix and match offers, cash rounding up, invoice/delivery-order issuance with outstanding amount. It should enable a user to adjust the
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of an item when adding stock, so the cashier merely scans this code to process a sale. If there is a price change, this can also be easily done through the inventory window. Other advantages include the ability to implement various types of discounts, a loyalty scheme for customers, and more
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The technical specifications for implementing such self-ordering system are more demanding than a single cashier-controlled POS station. On the software and hardware side each tablet on a customer table has to be networked to the cashier POS station and the kitchen computer so that both are
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Another innovation in technology for the restaurant industry is wireless POS. Many restaurants with high volume use wireless handheld POS to collect orders which are sent to a server. The server sends required information to the kitchen in real time. Wireless systems consist of drive-through
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POS systems are one of the most complex software systems available because of the features that are required by different end users. Many POS systems are software suites that include sale, inventory, stock counting, vendor ordering, customer loyalty and reporting modules. Sometimes purchase
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It is important that reports on these matters generated at the administrative back end be restricted to trusted personnel. The database from which these reports are generated should be secured via passwords or via encryption of data stored in the database to prevent copying or tampering.
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The POS unit handles the sales to the consumer, but it is only one part of the entire POS system used in a retail business. The controlling servers, or "Back-office" computers, typically handle other functions of the POS system such as inventory control, pricing, purchasing, receiving and
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With regard to databases, POS systems are very demanding on their performance because of numerous submissions and retrievals of data - required for correct sequencing the receipt number, checking various discounts, membership, calculating subtotal, so forth - just to process a single sale
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that have iPad self-order menus include photos of the dishes so guests can easily choose what they want to order. This apparently improves service and saves manpower on the part of the restaurant. However this depends on how intelligently the system has been programmed to be.
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At the back end, price and other changes like discounts to inventory items through the administration module should be secured with passwords provided to trusted administrators. Any changes made should also be logged and capable of being subsequently retrieved for inspection.
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As a case in point, some self-ordering systems not requiring staff assistance may not properly recognize a subsequent order from the same customer at a table. As a result, the customer is left waiting and wondering why his second order of food and drink is not being served.
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These exploits by hackers could only be made possible because payment cards were processed through the POS system allowing the malware to either intercept card data during processing or steal and transmit unencrypted card data that is stored in the system database.
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of a POS system. For instance, a POS system might work smoothly on a test database during the review but not when the database grows significantly in size over months of usage. And this is only one among many hidden critical functionality issues of a POS system.
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There are also nearly as many proprietary protocols as there are companies making POS peripherals. Most POS peripherals, such as displays and printers, support several of these command protocols to work with many different brands of POS terminals and computers.
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selling items, customer relationship processes cannot be underestimated given that sometimes the few key success factors or trade secrets of a business are actually accessible through the POS system. This security and privacy concern is an ongoing issue in
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as grocery outlets and cafes need to process sales quickly at the sales counter so the UI flow is often designed with as few popups or other interruptions to ensure the operator isn't distracted and the transaction can be processed as quickly as possible.
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deals that are unique to specific products, and the POS machine must quickly process the differences and the effect on pricing. There is much complexity in the programming of such operations, especially when no error in calculation can be allowed.
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Cloud-based POS systems are different from traditional POS largely because user data, including sales and inventory, are not stored locally, but in a remote server. The POS system is also not run locally, so there is no installation required.
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microphones and speakers (often one speaker will serve both purposes), which are wired to a "base station" or "center module." This, in turn, will broadcast to headsets. Headsets may be an all-in-one headset, or one connected to a belt pack.
786:. The performance of the employees using the POS devices, a controllable cost for the business, depends upon the ease of learning, ease of use, and level of employee experience with it. Although experienced employees work more quickly with 810:
ordering, stock transferring, quotation issuing, barcode creating, bookkeeping or even accounting capabilities are included. Each of these modules is interlinked if they are to serve their practical purpose and maximize their usability.
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typical point of sale functions. Rugged hardware is required for point of sale systems used in outdoor environments. Wireless devices, battery powered devices, all-in-one units, and Internet-ready machines are typical in this industry.
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The point of sale is often referred to as the point of service because it is not just a point of sale but also a point of return or customer order. POS terminal software may also include features for additional functionality, such as
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compulsory for taxpayers to operate on “secure systems”. Therefore, from 1 January 2018, all retail businesses in France are required to record customer payments using certified secure accounting software or cash register systems.
2039: 700:. In addition to the error-correcting memory, accuracy was enhanced by having three copies of all important data with many numbers stored only as multiples of 3. Should one computer fail, the other could handle the entire store. 1078:
technology or an external payment card reader. A number of POS companies built their software specifically to be cloud-based. Other businesses who launched pre-2000s have since adapted their software to evolving technology.
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must first become universal. This would be a matter of several years from the time of this writing (2017) as more and more models of new smartphones are expected to become NFC-enabled for such a purpose. For instance,
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orders - such as may be entered by playful kids - and subsequent dispute on the items ordered. If alcoholic beverages are ordered, it is necessary for the waiter to verify the customer's age before sending the order.
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The basic, fundamental definition of a POS System is a system which allows the processing and recording of transactions between a company and its consumers, at the time in which goods and/or services are purchased.
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Early stores typically kept merchandise behind a counter. Staff would fetch items for customers to prevent the opportunity for theft and sales would be made at the same counter. Self-service grocery stores such as
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alongside cloud-based implementation to preempt such incidents, especially for businesses with high traffic. The on-premises installations may not have the most up-to-date inventory and membership information.
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Despite all such precautions, the POS system can never be entirely watertight in security from internal misuse if a clever, dishonest employee knows how to exploit many of its otherwise useful capabilities.
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Other advantages of a cloud-based POS are instant centralization of data (important especially to chain stores), ability to access data from anywhere there is internet connection, and lower start-up costs.
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The retail industry is one of the predominant users of POS terminals. The POS interface at a retail establishment varies greatly depending on the industry and owner of the retailer, but usually includes a
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This is one effective way to alert the company to any suspicious activity - such as a high number of cancelled sales by a certain cashier - that may be occurring, and to take monitoring action.
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continually updated on orders placed. The common database that serves this network must also be capable of serving many concurrent users - cashier, customers, kitchen and perhaps a drink bar.
2218: 1794:, William M. Brobeck; John S. Givins Jr. & Philip F. Meads Jr. et al., "Point-of-sale system and apparatus", published 1976-03-23, assigned to Transactron, Inc. 2296: 1256:
This gets even more complicated when there is a membership system requiring real-time two-way updating of membership points between sale stations and the back end administrative computer.
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is highly critical when compared to those in other software packages such as word editors or spreadsheet programs where the speed of navigation is not so crucial for business performance.
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POS systems record sales for business and tax purposes. Illegal software dubbed "zappers" can be used on POS devices to falsify these records with a view to evading the payment of taxes.
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data is far less vulnerable to hackers, unlike when payment cards are processed through the POS system where security is contingent upon the actions taken by end-users and developers.
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In hotels, POS software allows for transfer of meal charges from dining room to guest room with a button or two. It may also need to be integrated with property management software.
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With increased options for commodity hardware and a more competitive market, the 1990s saw increased attention paid to the user interaction between store employees and POS systems.
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having to purchase new hardware. The many developers creating new software applications help to ensure that the system is supported for longer than a typical legacy POS system.
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made hundreds of thousands of fraudulent purchases on credit and debit cards issued by various financial institutions after breaching Wendy's computer systems late last year".
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purchase orders, quotations and stock transfers, hide barcode label creation, sale reporting and in some cases remote outlet networking or linkage, to name some major ones.
2069: 1198:, wireless handheld scanners, integrated card processing systems, and customer-facing displays to display totals and show advertisements. While some systems use typical 1567:
and older models are not. The aforesaid disastrous security risks connected with processing payment card usage through a POS system would then be greatly diminished.
1534:. Thus one may see quite a number of such terminals for different cards cluttering up a sale counter. This inconvenience is offset by the fact that credit and 1451:
from: a body accredited by the French Accreditation Committee (Comité français d’accréditation or COFRAC) or the software provider of the cash register system.
606:) when they are discussing it from the customer's perspective. This is particularly the case when planning and designing the area as well as when considering a 2382: 873:
Vendors and retailers are working to standardize development of computerized POS systems and simplify interconnecting POS devices. Two such initiatives were
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chip-enabled cards, and mobile NFC enabled cards. Mobile POS (AKA mPOS) is growing quickly with new developers entering the market almost on a daily basis.
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commercially available POS system with a widget-driven color graphic touch screen interface and was installed in several restaurants in the US and Canada.
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Printers and monitors are also found on the network. Additionally, remote servers can connect to store networks and monitor sales and other store data.
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Reliability depends not wholly on the developer but at times on the compatibility between a database and an OS version. For example, the widely used
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to not only be stored, but also pulled from the local terminal, thus eliminating the need to rely on a separate server for the system to operate.
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Businesses are increasingly adopting POS systems, and one of the most obvious and compelling reasons is that a POS system eliminates the need for
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for their customers, credit which can be used subsequently to pay for goods. A few companies expect the POS system to behave like a full-fledged
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VAT taxpayers may need to provide a certificate to the tax authorities showing that their cash management system fulfills the new requirements.
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and other payment cards, and run reports. In addition, some systems implement wireless pagers and electronic signature-capture devices.
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Typical restaurant POS software is able to create and print guest checks, print orders to kitchens and bars for preparation, process
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and larger displays became widely available in the 1990s, offering an alternative to limited displays like two-line VFDs used in the
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Cloud-based POS systems are also created to be compatible with a wide range of POS hardware and sometimes tablets such as Apple's
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The POS system software can typically handle a myriad of customer based functions such as sales, returns, exchanges, layaways,
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and improvisation of solutions to preempt failure of a database before commercial implementation complicates the development.
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be capable of prompting the admin and cashier on expiring or expired products. Some retail businesses require the system to
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system, including the ability to provide FIFO (First In First Out) and LIFO (Last In First Out), reports of their goods for
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One of the first microprocessor-controlled cash register systems was built by William Brobeck and Associates in 1974, for
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cashier can bypass scanning certain items or enter a lower quantity for some items thus profiting from the "free" goods.
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previously used side-keys on their displays before touchscreens were widely available, similar to their ATM products.
1869: 1186:(which may incorporate a scale), and an interface for processing Card payments and Processing Customer Information (a 944: 886: 827: 543: 397: 2374: 1667: 1637: 1472: 2344: 1281:, beginning in 1916, allowed customers to fetch their own items and pass the point of sale enroute to the exit. 1137: 534:(or the more advanced "POS cash registers", which are sometimes also called "POS systems"). To make a payment, 2548: 1555: 1405:
modify it on the tablet POS. When the order is being processed this function should be automatically disabled.
1351:. They may be accessed remotely by restaurant corporate offices, troubleshooters and other authorized parties. 1075: 791: 121: 1518:
In April 2017, security researchers identified critical vulnerabilities in point of sale systems developed by
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technology has progressed, more retailers of all types have included self-checkout as an option, and
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Cloud based POS requires an internet connection. For this reason it important to use a device with
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has given birth to the possibility of electronic point of sale (EPOS) systems to be deployed as
2190: 1936:"A Comparison of Five User Interface Devices Designed for Point-of-Sale in the Retail Industry" 1715: 1206:
as they allow for faster response and better customization for the retailer. In the past, most
502:) is the time and place at which a retail transaction is completed. At the point of sale, the 2507: 2013: 1955: 1242: 1199: 924: 445: 314: 289: 284: 259: 176: 171: 1935: 2005: 1947: 1612: 1531: 1318: 1195: 1187: 1071: 1034: 932: 802: 740: 583: 535: 440: 337: 274: 264: 244: 229: 196: 181: 146: 131: 111: 2522: 2245: 2197: 1896: 1211: 1179: 1120: 1056: 1022: 940: 904: 430: 304: 106: 1304:
and cameras to detect items at the door and charge the customer's account automatically.
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in their 469x series of POS terminals. This was developed up to 2014 when it was sold to
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To calculate the amount owed by a customer, the merchant may use various devices such as
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Retailers and marketers will often refer to the area around the checkout instead as the
2512: 1766: 1542: 1500: 1326: 1183: 1067: 998: 665:(LAN) simultaneous backup, and remote initialization. By mid-1974, it was installed in 566:
efficient stock control. These features are typical of almost all modern ePOS systems.
523: 347: 1993: 1640:(formerly Windows Embedded POSReady), an operating system largely used on POS machines 2537: 2009: 1967: 1643: 1617: 1293: 1278: 1191: 1167: 1052: 1041: 950:
There are several communication ways POS systems use to control peripherals such as:
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traditional full on-premises POS system where it can still run without the vendor.
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To further deter employee theft, the sales counter should also be equipped with a
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interfaces (such as a keyboard & mouse), it is far more common to utilize
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The design of the sale window is the most important one for the user. This
2062:"15 ways a mobile point of sale can help your restaurant succeed — Poster" 806:
community support, for a registry tweak solution has been found for this.
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In 1986, Gene Mosher introduced the first graphical point of sale software
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contains only what a cashier needs at their disposal to serve customers.
783: 736: 666: 507: 503: 2289:"How hackers gave Subway a $ 3 million lesson in point-of-sale security" 2259:"Planet Money Asks: What Small Thing Would You Do To Improve The World?" 703: 538:, touch screens, and other hardware and software options are available. 2517: 1586: 1475:
camera pointed at the POS system to monitor and record all activities.
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Proceedings of the Human Factors and Ergonomics Society Annual Meeting
1909: 1994:"PC-based registers: The next generation of point-of-sale technology" 1576: 1142: 1132: 751:
1.xx, a modular real-time multi-tasking multi-user operating system.
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for POS) was the first commonly adopted standard and was created by
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declined, as all the components can now be purchased off-the-shelf.
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Wilson, Karen S.; Liu, Michael Inderrieden Steven (October 1995).
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introduced the first graphical point of sale software featuring a
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In some countries, credit and debit cards are only processed via
947:
what OPOS is for Windows, and thus largely platform independent.
1048: 874: 2435: 2345:"SAP point-of-sale systems were totally hackable with $ 25 kit" 1519: 1390: 1207: 936: 732: 1838: 2166:"Mobile Point-of-Sale Apps: Redefining the Retail Industry" 1095: 794:
technology for ease of learning or for ergonomic factors.
1998:
The Cornell Hotel and Restaurant Administration Quarterly
1716:"Tricks traders use to evade billions of francs in taxes" 1289:
items to grab the attention of otherwise idle customers.
1245:
for security purposes, and often have limited amounts of
1051:. Thus cloud-based POS also helped expand POS systems to 2141:"Cash register vs. POS system – what's the difference?" 2116:"Cash register vs. POS system – what's the difference?" 1210:
systems used a primarily keyboard-based interface, and
2473:
Companies with an annual revenue of over US$ 3 billion
2405:"Security Bug Affects Over 300,000 Oracle POS Systems" 1742:"Cash register vs. POS system –what's the difference?" 719:
interface under the ViewTouch trademark on the 16-bit
27:
Time and place where a retail transaction is completed
1170:(typically a specialized x86-based computer running 1464:cashier to easily lift money from the cash drawer. 943:in 1997 and first released in 1999. JavaPOS is for 775:, who continued to support it up to at least 2017. 625:that is in vogue among both end-users and vendors. 1599:: may or may not work together with EPOS software 919:-based interface compatible with all COM-enabled 1499:'s security and POS configuration standards for 2375:"SAP POS Flaw Allows Hackers to Change Pricing" 2211:"Overheating brings down Microsoft data center" 1910:"File:Comdex 1986.png â€” Wikimedia Commons" 869:Hardware interface standardization (post-1980s) 30:This article is about checkout technology. For 1563:is fully NFC-enabled for mobile payment while 1483:monthly total revenue and cost, among others. 2447: 1813:"Graphical point of sale software introducer" 1178:), a method for employee input, cash drawer, 684:, an early microprocessor (forerunner to the 467: 8: 1912:. Commons.wikimedia.org. 11 September 2012. 1264:cost investment and better user experience. 1232:Point of Sale interface at a supermarket in 1421:sold and supported directly by the vendor. 2454: 2440: 2432: 1690:"Electronic Transmission of Prescriptions" 1029:, which can be accessed directly from the 474: 460: 52: 2320:"Wendy's Point of Sale Hack Grows Bigger" 1664:"Paperless Receipt Solution (PRS) System" 1666:. James Dyson Foundation. Archived from 510:, indicates that amount, may prepare an 40: 1655: 55: 2385:from the original on 22 September 2017 2355:from the original on 22 September 2017 2299:from the original on 10 November 2016 1819:from the original on 20 December 2012 1141:Points of sale at a grocery store in 7: 2411:from the original on 1 February 2018 2407:. Catalin Cimpanu. 31 January 2018. 2269:from the original on 16 October 2017 2239:Securing Mobile Point of Sale System 2032:"Access 2007 very slow on Windows 7" 1597:Comparison of shopping cart software 723:color computer. It featured a color 561:. Selling prices are linked to the 1992:Kasavana, Michael L. (1995-04-01). 1767:"How to Choose a POS Cash Register" 1495:data from 80,000 customers because 927:. OPOS was first released in 1996. 1435:Automated sales suppression device 506:calculates the amount owed by the 25: 2172:from the original on 6 April 2017 1845:from the original on 17 July 2012 1718:. The New Times. 9 October 2014. 1696:from the original on July 6, 2017 1506:In June 2016, several hundred of 790:, some systems favoured adopting 739:series of POS equipment based on 2191:The Online POS System Revolution 1592:Point of sale companies category 2221:from the original on 2016-04-05 2147:from the original on 2023-03-30 2122:from the original on 2023-03-30 2097:from the original on 2023-03-30 2072:from the original on 2018-12-28 2042:from the original on 5 May 2016 1974:from the original on 2023-01-16 1916:from the original on 2012-12-20 1890:The ViewTouch restaurant system 1872:from the original on 2018-07-27 1773:from the original on 2023-04-07 1748:from the original on 2023-03-30 1722:from the original on 2017-06-30 1692:. Business Services Authority. 1070:using a built-in camera and as 881:, both of which conform to the 688:processor used in the original 1066:These devices can also act as 887:The National Retail Foundation 1: 2419:– via BleepingComputer. 1623:Standard Interchange Language 617:Nevertheless, it is the term 2554:Retail point of sale systems 2318:Seals, Tara (13 June 2016). 2036:social.technet.microsoft.com 2010:10.1016/0010-8804(95)93843-J 755:Modern software (post-1990s) 1864:Bisson, Gigi (2008-04-25). 2580: 2200:via Small Business Bonfire 1952:10.1177/154193129503900411 1866:"Getting Down To Business" 1432: 1311: 1130: 398:Promotional representative 29: 2478: 2471: 1638:Windows Embedded Industry 1473:closed-circuit television 1253:end of the business day. 1190:). It can also include a 954:Logic Controls \ BemaTech 669:stores in New Jersey and 638:Software before the 1990s 2168:. Scandit. 10 May 2013. 1017:Cloud-based (post-2000s) 788:mechanically keyed entry 623:retail management system 2564:20th-century inventions 1087:fewer bugs and errors. 1008:Although improving the 393:Promotional merchandise 378:Out-of-home advertising 167:Account-based marketing 1339: 1331: 1323: 1272:Checkout configuration 1237: 1162: 1146: 767:as the basis of their 708: 678:McDonald's Restaurants 650: 595: 202:Horizontal integration 50: 2544:Retail store elements 1815:. 11 September 2012. 1792:US patent 3946220 1608:Point of Sale Malware 1603:Point of sale display 1337: 1329: 1321: 1231: 1152: 1140: 1027:software as a service 993:User interface design 921:programming languages 763:In 1993, IBM adopted 706: 690:IBM Personal Computer 649:POS device by Brobeck 645: 577: 388:Product demonstration 240:Corporate anniversary 44: 36:point of service plan 2295:. 21 December 2011. 1633:Back-office Software 1429:Accounting forensics 1314:Hospitality industry 1308:Hospitality industry 1040:Compared to regular 839:hospitality industry 828:inventory management 544:inventory management 403:Visual merchandising 333:Behavioral targeting 207:Vertical integration 187:Influencer marketing 45:Points of sale at a 2559:American inventions 2503:Samsung Electronics 1541:With the launch of 1153:Points of sales at 673:department stores. 582:at the new Centrum 353:In-game advertising 343:Display advertising 219:Promotional content 2381:. 25 August 2017. 2351:. 29 August 2017. 2244:2016-11-21 at the 2215:DatacenterDynamics 2196:2012-06-02 at the 1895:2009-09-09 at the 1340: 1332: 1324: 1322:Reception desk POS 1238: 1163: 1147: 834:and tax purposes. 745:Concurrent DOS 286 709: 663:local area network 651: 608:marketing strategy 596: 436:Marketing research 373:Online advertising 363:Native advertising 358:Mobile advertising 310:Sex in advertising 127:Consumer behaviour 51: 2531: 2530: 1899:by Giselle Bisson 1868:. Viewtouch.com. 1532:payment terminals 1157:grocery store in 1072:payment terminals 931:was developed by 925:Microsoft Windows 653:Early electronic 600:point of purchase 578:The counter of a 550:, financials, or 536:payment terminals 496:point of purchase 484: 483: 446:Consumer research 327:Promotional media 315:Underwriting spot 290:Product placement 270:On-hold messaging 260:Loyalty marketing 177:Product marketing 172:Digital marketing 16:(Redirected from 2571: 2456: 2449: 2442: 2433: 2421: 2420: 2418: 2416: 2401: 2395: 2394: 2392: 2390: 2371: 2365: 2364: 2362: 2360: 2341: 2335: 2334: 2332: 2330: 2315: 2309: 2308: 2306: 2304: 2285: 2279: 2278: 2276: 2274: 2255: 2249: 2236: 2230: 2229: 2227: 2226: 2207: 2201: 2188: 2182: 2181: 2179: 2177: 2162: 2156: 2155: 2153: 2152: 2143:. 30 June 2019. 2137: 2131: 2130: 2128: 2127: 2118:. 30 June 2019. 2112: 2106: 2105: 2103: 2102: 2093:. 30 June 2019. 2087: 2081: 2080: 2078: 2077: 2058: 2052: 2051: 2049: 2047: 2028: 2022: 2021: 1989: 1983: 1982: 1980: 1979: 1931: 1925: 1924: 1922: 1921: 1906: 1900: 1887: 1881: 1880: 1878: 1877: 1861: 1855: 1854: 1852: 1850: 1835: 1829: 1828: 1826: 1824: 1809: 1803: 1800: 1799: 1795: 1788: 1782: 1781: 1779: 1778: 1763: 1757: 1756: 1754: 1753: 1744:. 30 June 2019. 1738: 1732: 1731: 1729: 1727: 1712: 1706: 1705: 1703: 1701: 1686: 1680: 1679: 1677: 1675: 1660: 1613:Payment terminal 1338:Tablet-based POS 1196:checkout divider 1188:Payment Terminal 1184:barcode scanners 1172:Windows Embedded 1057:tablet computers 1035:internet browser 933:Sun Microsystems 885:standard led by 803:Microsoft Access 741:Digital Research 661:communications, 584:department store 476: 469: 462: 441:Mystery shopping 338:Brand ambassador 275:Personal selling 265:Mobile marketing 245:Direct marketing 230:Ambush marketing 197:Annoyance factor 182:Social marketing 132:Consumer culture 112:Brand management 53: 21: 18:Checkout counter 2579: 2578: 2574: 2573: 2572: 2570: 2569: 2568: 2549:Payment systems 2534: 2533: 2532: 2527: 2523:Diebold Nixdorf 2474: 2467: 2460: 2430: 2425: 2424: 2414: 2412: 2403: 2402: 2398: 2388: 2386: 2373: 2372: 2368: 2358: 2356: 2343: 2342: 2338: 2328: 2326: 2317: 2316: 2312: 2302: 2300: 2287: 2286: 2282: 2272: 2270: 2257: 2256: 2252: 2246:Wayback Machine 2237: 2233: 2224: 2222: 2209: 2208: 2204: 2198:Wayback Machine 2189: 2185: 2175: 2173: 2164: 2163: 2159: 2150: 2148: 2139: 2138: 2134: 2125: 2123: 2114: 2113: 2109: 2100: 2098: 2089: 2088: 2084: 2075: 2073: 2060: 2059: 2055: 2045: 2043: 2030: 2029: 2025: 1991: 1990: 1986: 1977: 1975: 1933: 1932: 1928: 1919: 1917: 1908: 1907: 1903: 1897:Wayback Machine 1888: 1884: 1875: 1873: 1863: 1862: 1858: 1848: 1846: 1837: 1836: 1832: 1822: 1820: 1811: 1810: 1806: 1797: 1790: 1789: 1785: 1776: 1774: 1765: 1764: 1760: 1751: 1749: 1740: 1739: 1735: 1725: 1723: 1714: 1713: 1709: 1699: 1697: 1688: 1687: 1683: 1673: 1671: 1670:on July 1, 2017 1662: 1661: 1657: 1652: 1573: 1545:, particularly 1457: 1437: 1431: 1316: 1310: 1274: 1180:receipt printer 1135: 1129: 1127:Retail industry 1121:cloud computing 1074:using built-in 1068:barcode readers 1023:cloud computing 1019: 995: 941:NCR Corporation 905:NCR Corporation 871: 798:checkout lane. 757: 735:introduced its 640: 635: 572: 524:weighing scales 480: 451: 450: 431:Market research 426: 418: 417: 328: 320: 319: 305:Sales promotion 220: 212: 211: 107:Brand licensing 77: 39: 28: 23: 22: 15: 12: 11: 5: 2577: 2575: 2567: 2566: 2561: 2556: 2551: 2546: 2536: 2535: 2529: 2528: 2526: 2525: 2520: 2515: 2513:Star Micronics 2510: 2505: 2500: 2495: 2490: 2485: 2479: 2476: 2475: 2472: 2469: 2468: 2461: 2459: 2458: 2451: 2444: 2436: 2429: 2428:External links 2426: 2423: 2422: 2396: 2366: 2336: 2310: 2280: 2250: 2231: 2202: 2183: 2157: 2132: 2107: 2082: 2066:joinposter.com 2053: 2023: 1984: 1946:(4): 273–277. 1926: 1901: 1882: 1856: 1830: 1804: 1783: 1758: 1733: 1707: 1681: 1654: 1653: 1651: 1648: 1647: 1646: 1641: 1635: 1630: 1625: 1620: 1615: 1610: 1605: 1600: 1594: 1589: 1584: 1579: 1572: 1569: 1543:mobile payment 1501:PCI compliance 1456: 1453: 1433:Main article: 1430: 1427: 1330:Restaurant POS 1312:Main article: 1309: 1306: 1273: 1270: 1131:Main article: 1128: 1125: 1053:mobile devices 1042:cash registers 1021:The advent of 1018: 1015: 999:user interface 994: 991: 986: 985: 982: 979: 976: 973: 970: 967: 964: 961: 958: 955: 870: 867: 756: 753: 680:. It used the 655:cash registers 639: 636: 634: 631: 571: 568: 532:cash registers 530:scanners, and 482: 481: 479: 478: 471: 464: 456: 453: 452: 449: 448: 443: 438: 433: 427: 424: 423: 420: 419: 416: 415: 410: 405: 400: 395: 390: 385: 380: 375: 370: 365: 360: 355: 350: 348:Drip marketing 345: 340: 335: 329: 326: 325: 322: 321: 318: 317: 312: 307: 302: 297: 292: 287: 282: 277: 272: 267: 262: 257: 252: 247: 242: 237: 232: 227: 221: 218: 217: 214: 213: 210: 209: 204: 199: 194: 189: 184: 179: 174: 169: 164: 159: 154: 149: 144: 139: 134: 129: 124: 122:Communications 119: 114: 109: 104: 99: 94: 89: 84: 78: 75: 74: 71: 70: 69: 68: 60: 59: 26: 24: 14: 13: 10: 9: 6: 4: 3: 2: 2576: 2565: 2562: 2560: 2557: 2555: 2552: 2550: 2547: 2545: 2542: 2541: 2539: 2524: 2521: 2519: 2516: 2514: 2511: 2509: 2506: 2504: 2501: 2499: 2496: 2494: 2491: 2489: 2486: 2484: 2481: 2480: 2477: 2470: 2465: 2464:point of sale 2457: 2452: 2450: 2445: 2443: 2438: 2437: 2434: 2427: 2410: 2406: 2400: 2397: 2384: 2380: 2376: 2370: 2367: 2354: 2350: 2346: 2340: 2337: 2325: 2321: 2314: 2311: 2298: 2294: 2290: 2284: 2281: 2268: 2264: 2260: 2254: 2251: 2248:via Securebox 2247: 2243: 2240: 2235: 2232: 2220: 2216: 2212: 2206: 2203: 2199: 2195: 2192: 2187: 2184: 2171: 2167: 2161: 2158: 2146: 2142: 2136: 2133: 2121: 2117: 2111: 2108: 2096: 2092: 2086: 2083: 2071: 2067: 2063: 2057: 2054: 2041: 2037: 2033: 2027: 2024: 2019: 2015: 2011: 2007: 2003: 1999: 1995: 1988: 1985: 1973: 1969: 1965: 1961: 1957: 1953: 1949: 1945: 1941: 1937: 1930: 1927: 1915: 1911: 1905: 1902: 1898: 1894: 1891: 1886: 1883: 1871: 1867: 1860: 1857: 1844: 1841:. ViewTouch. 1840: 1834: 1831: 1818: 1814: 1808: 1805: 1802: 1793: 1787: 1784: 1772: 1768: 1762: 1759: 1747: 1743: 1737: 1734: 1721: 1717: 1711: 1708: 1695: 1691: 1685: 1682: 1669: 1665: 1659: 1656: 1649: 1645: 1644:Split payment 1642: 1639: 1636: 1634: 1631: 1629: 1626: 1624: 1621: 1619: 1618:Self checkout 1616: 1614: 1611: 1609: 1606: 1604: 1601: 1598: 1595: 1593: 1590: 1588: 1585: 1583: 1580: 1578: 1575: 1574: 1570: 1568: 1566: 1562: 1557: 1552: 1548: 1544: 1539: 1537: 1533: 1528: 1525: 1521: 1516: 1512: 1509: 1504: 1502: 1498: 1492: 1488: 1484: 1480: 1476: 1474: 1469: 1465: 1461: 1454: 1452: 1448: 1444: 1440: 1436: 1428: 1426: 1422: 1418: 1414: 1410: 1406: 1402: 1398: 1394: 1392: 1386: 1382: 1379: 1375: 1371: 1368: 1363: 1361: 1356: 1352: 1350: 1346: 1336: 1328: 1320: 1315: 1307: 1305: 1303: 1302:RF technology 1299: 1298:in some cases 1295: 1294:self-checkout 1290: 1288: 1282: 1280: 1279:Piggly Wiggly 1271: 1269: 1265: 1261: 1257: 1254: 1250: 1248: 1244: 1235: 1230: 1226: 1222: 1220: 1215: 1213: 1209: 1205: 1201: 1197: 1193: 1192:conveyor belt 1189: 1185: 1181: 1177: 1173: 1169: 1168:cash register 1160: 1156: 1151: 1144: 1139: 1134: 1126: 1124: 1122: 1116: 1112: 1108: 1104: 1100: 1097: 1092: 1088: 1084: 1080: 1077: 1073: 1069: 1064: 1062: 1058: 1054: 1050: 1045: 1043: 1038: 1036: 1032: 1028: 1024: 1016: 1014: 1011: 1006: 1002: 1000: 992: 990: 983: 980: 977: 974: 971: 968: 965: 962: 959: 957:Epson Esc/POS 956: 953: 952: 951: 948: 946: 942: 938: 934: 930: 926: 922: 918: 914: 910: 906: 902: 898: 894: 890: 888: 884: 880: 876: 868: 866: 862: 858: 854: 852: 846: 842: 840: 835: 833: 829: 825: 819: 815: 811: 807: 804: 799: 795: 793: 789: 785: 781: 776: 774: 770: 766: 761: 754: 752: 750: 746: 742: 738: 734: 729: 726: 722: 718: 714: 705: 701: 699: 695: 691: 687: 683: 679: 674: 672: 668: 664: 660: 656: 648: 644: 637: 632: 630: 626: 624: 620: 615: 611: 609: 605: 601: 593: 589: 585: 581: 576: 569: 567: 564: 560: 555: 553: 549: 545: 539: 537: 533: 529: 525: 520: 518: 513: 509: 505: 501: 497: 493: 489: 488:point of sale 477: 472: 470: 465: 463: 458: 457: 455: 454: 447: 444: 442: 439: 437: 434: 432: 429: 428: 422: 421: 414: 413:Word-of-mouth 411: 409: 406: 404: 401: 399: 396: 394: 391: 389: 386: 384: 383:Point of sale 381: 379: 376: 374: 371: 369: 366: 364: 361: 359: 356: 354: 351: 349: 346: 344: 341: 339: 336: 334: 331: 330: 324: 323: 316: 313: 311: 308: 306: 303: 301: 298: 296: 293: 291: 288: 286: 283: 281: 278: 276: 273: 271: 268: 266: 263: 261: 258: 256: 253: 251: 248: 246: 243: 241: 238: 236: 233: 231: 228: 226: 223: 222: 216: 215: 208: 205: 203: 200: 198: 195: 193: 190: 188: 185: 183: 180: 178: 175: 173: 170: 168: 165: 163: 160: 158: 155: 153: 150: 148: 145: 143: 142:Effectiveness 140: 138: 135: 133: 130: 128: 125: 123: 120: 118: 115: 113: 110: 108: 105: 103: 100: 98: 95: 93: 90: 88: 85: 83: 80: 79: 73: 72: 67: 64: 63: 62: 61: 58: 54: 48: 43: 37: 33: 19: 2463: 2413:. 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Retrieved 1668:the original 1658: 1540: 1529: 1517: 1513: 1505: 1493: 1489: 1485: 1481: 1477: 1470: 1466: 1462: 1458: 1449: 1445: 1441: 1438: 1423: 1419: 1415: 1411: 1407: 1403: 1399: 1395: 1387: 1383: 1380: 1376: 1372: 1364: 1360:credit cards 1357: 1353: 1341: 1291: 1283: 1275: 1266: 1262: 1258: 1255: 1251: 1239: 1223: 1216: 1204:touchscreens 1164: 1117: 1113: 1109: 1105: 1101: 1093: 1089: 1085: 1081: 1065: 1046: 1039: 1020: 1007: 1003: 996: 987: 963:UTC Enhanced 960:UTC Standard 949: 928: 915:. OPOS is a 892: 891: 872: 863: 859: 855: 847: 843: 836: 824:store credit 820: 816: 812: 808: 800: 796: 780:Touchscreens 777: 762: 758: 730: 710: 698:Manager Mode 697: 675: 659:peer-to-peer 652: 627: 622: 621:rather than 618: 616: 612: 610:and offers. 603: 599: 597: 563:product code 556: 540: 521: 499: 495: 491: 487: 485: 382: 157:Segmentation 82:Distribution 76:Key concepts 49:retail store 32:managed care 2091:"EPOS term" 2004:(2): 5–55. 1839:"ViewTouch" 1556:NFC-enabled 1547:Android Pay 1349:bookkeeping 1287:impulse buy 1061:smartphones 981:ADM 787/788 913:Fujitsu-ICL 769:IBM 4690 OS 765:FlexOS 2.32 725:touchscreen 721:Atari 520ST 717:touchscreen 713:Gene Mosher 570:Terminology 552:warehousing 250:Franchising 225:Advertising 192:Attribution 117:Co-creation 2538:Categories 2415:31 January 2329:15 October 2303:15 October 2273:15 October 2225:2016-04-14 2151:2023-06-25 2126:2023-06-25 2101:2023-06-25 2076:2018-12-28 2046:15 October 1978:2023-01-16 1920:2013-07-12 1876:2013-07-12 1849:8 December 1777:2023-06-25 1752:2023-06-25 1650:References 1628:UnifiedPOS 1536:debit card 1345:accounting 1243:hard disks 1234:California 1219:gift cards 1055:, such as 1033:using any 1010:ergonomics 883:UnifiedPOS 832:accounting 686:Intel 8088 682:Intel 8008 647:McDonald's 619:POS system 559:price tags 408:Web banner 295:Propaganda 102:Activation 66:Management 2498:Panasonic 2466:companies 2176:20 August 2018:0010-8804 1968:108458064 1960:2169-5067 1726:August 9, 1700:August 9, 1674:August 9, 1551:Apple Pay 1367:fast food 1161:, Finland 1159:Klaukkala 1145:, Nigeria 901:Microsoft 851:debugging 731:In 1986, 711:In 1986, 671:Dillard's 368:New media 300:Publicity 152:Promotion 137:Dominance 57:Marketing 2409:Archived 2383:Archived 2353:Archived 2297:Archived 2267:Archived 2242:Archived 2219:Archived 2194:Archived 2170:Archived 2145:Archived 2120:Archived 2095:Archived 2070:Archived 2040:Archived 1972:Archived 1914:Archived 1893:Archived 1870:Archived 1843:Archived 1817:Archived 1771:Archived 1746:Archived 1720:Archived 1694:Archived 1582:ISO 8583 1571:See also 1565:iPhone 5 1561:iPhone 6 1455:Security 1343:used in 1155:S-market 1031:Internet 972:Ultimate 969:ICD 2002 784:IBM 4683 667:Pathmark 508:customer 504:merchant 425:Research 280:Premiums 235:Branding 162:Strategy 2518:Toshiba 2265:. NPR. 2263:NPR.org 1587:JavaPOS 1508:Wendy's 1365:In the 978:DSP-800 975:CD 5220 929:JavaPOS 879:JavaPOS 837:In the 773:Toshiba 633:History 594:in 1961 592:Finland 588:Tampere 528:barcode 517:receipt 512:invoice 97:Service 87:Pricing 2462:Major 2016:  1966:  1958:  1823:27 May 1798:  1577:EFTPOS 1524:Oracle 1497:Subway 1143:Ilorin 1133:Retail 939:, and 749:FlexOS 694:BigMac 285:Prizes 147:Ethics 92:Retail 47:Target 34:, see 2508:Sharp 2488:Epson 2483:Casio 1964:S2CID 1176:Linux 966:AEDEX 909:Epson 494:) or 255:Label 2417:2018 2391:2017 2361:2017 2331:2017 2305:2017 2275:2017 2178:2015 2048:2017 2014:ISSN 1956:ISSN 1851:2012 1825:2015 1728:2015 1702:2015 1676:2015 1554:are 1549:and 1522:and 1347:and 1049:iPad 945:Java 923:for 911:and 893:OPOS 877:and 875:OPOS 747:and 737:468x 580:cafĂ© 486:The 2493:NCR 2006:doi 1948:doi 1520:SAP 1391:EMV 1292:As 1247:RAM 1212:NCR 1208:IBM 1174:or 1076:NFC 1059:or 937:IBM 917:COM 897:OLE 792:GUI 743:'s 733:IBM 604:POP 586:in 548:CRM 500:POP 492:POS 2540:: 2377:. 2347:. 2322:. 2291:. 2261:. 2217:. 2213:. 2068:. 2064:. 2038:. 2034:. 2012:. 2002:36 2000:. 1996:. 1970:. 1962:. 1954:. 1944:39 1942:. 1938:. 1769:. 1249:. 1236:. 1200:PC 1194:, 1182:, 1123:. 1096:3G 1063:. 984:HP 935:, 907:, 903:, 889:. 590:, 554:. 546:, 526:, 2455:e 2448:t 2441:v 2393:. 2363:. 2333:. 2307:. 2277:. 2228:. 2180:. 2154:. 2129:. 2104:. 2079:. 2050:. 2020:. 2008:: 1981:. 1950:: 1923:. 1879:. 1853:. 1827:. 1780:. 1755:. 1730:. 1704:. 1678:. 895:( 602:( 498:( 490:( 475:e 468:t 461:v 38:. 20:)

Index

Checkout counter
managed care
point of service plan

Target
Marketing
Management
Distribution
Pricing
Retail
Service
Activation
Brand licensing
Brand management
Co-creation
Communications
Consumer behaviour
Consumer culture
Dominance
Effectiveness
Ethics
Promotion
Segmentation
Strategy
Account-based marketing
Digital marketing
Product marketing
Social marketing
Influencer marketing
Attribution

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