259:
rights using the media, community/school visits, mobile information units, public forums, lobbying of government ministries and other means. It also conducts campaigns on specific consumer issues. For example, an ongoing campaign on
Restaurant Grading began in 2008 aimed at improving hygiene, health and safety conditions of restaurants in Fiji's urban centres. The Council is the statutory representative of consumers in Fiji, in other words, its representation of consumers and their rights and interest is sanctioned by law.
673:
232:
The
Council's head office is located at 4 Carnavon Street, Suva. While the head office covers the overall operations and functions of the council, it is responsible for services for Fiji's Eastern/Central division, the island country's most populous geographic area. Two other offices cover the other
198:
The council is governed by a board, currently with a membership of four headed by chairman, Raman Dahia, a businessman. The board is appointed by the
Ministry of Trade & Industry (previously Ministry of Commerce) and is required to be representative of a cross-section of the community. The board
258:
as of
October 2010) The council's role is now limited to consumer rights advocacy, mediation, advisory and information. One of its main daily functions is to receive consumer complaints and institute mediation between traders and aggrieved consumers. The council regularly advocates for consumer
333:
The
Council's status as the statutory representative of consumers in Fiji has made it an important partner or stakeholder in various Fiji consultative and policy-making bodies. The Council is often consulted on by policymakers and industry groups on matters affecting consumers in Fiji.
199:
appoints the council's chief executive (CEO) The current chief executive officer of the
Council is Seema Shandil who heads the day-to-day operations and functions of the council. The CEO and managers report to the board on a quarterly basis or when requested to by the board.
253:
and interests, the council has no regulatory or enforcement powers. Its enforcement powers were removed in 1992 and transferred to then newly created
Department of Fair Trading & Consumer Affairs (absorbed into the
277:
collecting, collating and disseminating information on matters affecting the interest of consumers; includes the publication of reports, magazines, pamphlets, booklets and any other publications
274:
making representations to the
Government or to any other person on issues affecting the interest of consumers and to give evidence at any investigation or inquiry relating to such issues
593:
166:. The Council became operational on 16 February 1977. One of its principal functions was handling consumer complaints. Its enforcement functions were removed in 1992 under the
704:
413:
889:
301:(CI), the international federation of consumer organizations based in London. The Council has been a member of CI since 1989 and is the only consumer group in the
322:
525:
The Fiji
Commission Commerce is now the principal regulator of competition, fair trading and price control. See 'Council welcomes merger' (Fiji Sun 19/11/2009)
869:
159:
741:
586:
178:
bureaucratic machinery. The
Council receives an annual grant from the Government and supplements the grant with funds from donor agencies such as the
241:, looks after services in Fiji's Northern Division. In total there are about 20 full-time staff who serve a population of more than 800,000 people.
859:
759:
697:
884:
874:
579:
879:
313:
in which it commenced a campaign to highlight what it considered unfair trade practices by Fiji's banks and financial institutions.
797:
527:
167:
690:
662:
632:
617:
864:
417:
321:
The Council is a member of COPOLCO - the Committee on Consumer Policy of the International Organization for Standardization (
305:
that is actively involved in CI's international activities on consumer rights and interests. In 2010, the Council celebrated
174:, the capital of Fiji. Although the council is funded by a direct annual government grant, it operates independently of the
838:
637:
642:
190:, the global consumer organisation and partner consumer groups in the developed countries of which it is a member of.
551:
652:
771:
627:
255:
156:
833:
713:
298:
187:
723:
657:
785:
377:
345:
647:
403:
Consumer Council of Fiji, Annual Report 1977, Parliament of Fiji, Parliamentary Paper No.5 of 1979.
791:
152:
727:
778:
602:
809:
747:
349:
250:
175:
163:
136:
531:
17:
179:
452:
306:
853:
237:(Fiji's second city) covering the Western Division, while the second office based in
494:
438:
803:
765:
374:
National Industry Working Group (NIWG) of Telecommunications Authority of Fiji
97:
Advocacy, education, media, campaigning, complaints handling, public lobbying
682:
672:
132:
815:
302:
234:
337:
Some of the consultative groups that the Council is a member of are:
280:
advising and assisting consumers on matters affecting their interests
238:
183:
271:
advising the Minister on matters affecting the interest of consumers
571:
362:
310:
606:
508:
171:
140:
686:
575:
566:
368:
Food Task Force - Technical Advisory Group (Ministry of Health)
476:
116:
89:
Established under statute Consumer Council of Fiji Act 1976
342:
283:
receiving, handling and investigating consumer complaints
355:
341:
Trade Standards & Advisory Council (TSAC) of the
168:
Consumer Council of Fiji Act (Amendment) Decree 1992
825:
734:
329:
Local/national affiliations & consultative work
111:
101:
93:
85:
71:
63:
55:
47:
32:
552:'Restaurant Grading awaits endorsement' Fiji Times
297:The Consumer Council of Fiji is a full member of
249:While being perceived as the principal agency on
151:The council was established under an Act of the
416:. consumersfiji.org. 2009-11-25. Archived from
698:
587:
8:
27:
233:geo-administrative divisions: one based in
705:
691:
683:
594:
580:
572:
26:
890:Government agencies established in 1976
396:
170:. The council has its head office in
135:agency that promotes and lobbies for
7:
870:Members of Consumers International
760:Consumers' Federation of Australia
25:
663:Public Service Commission of Fiji
157:Consumer Council of Fiji Act 1976
671:
633:Fiji Financial Intelligence Unit
618:Civil Aviation Authority of Fiji
528:"FijiSun Newspaper Daily e News"
343:Ministry of Industry & Trade
186:. It also receives support from
860:Consumer organisations in Fiji
798:Swedish Consumers' Association
386:Fiji Pharmacy Profession Board
1:
371:Fiji Medicinal Products Board
839:Access to knowledge movement
638:Fiji Human Rights Commission
567:http://www.consumersfiji.org
265:Consumer Council of Fiji Act
263:Some of the functions under
885:1976 establishments in Fiji
875:Government agencies of Fiji
643:Fiji Meteorological Service
380:Complaints Management Forum
182:and Australian aid agency,
906:
804:Test-Aankoop / Test-Achats
288:International affiliations
245:Functions and jurisdiction
720:
669:
653:Housing Authority of Fiji
613:
354:Central Board of Health (
307:World Consumer Rights Day
880:Consumer rights agencies
772:Consumers Union of Japan
754:Consumer Council of Fiji
628:Fiji Commerce Commission
623:Consumer Council of Fiji
414:"Consumer Council Board"
383:National Biosafety Group
256:Fiji Commerce Commission
129:Consumer Council of Fiji
28:Consumer Council of Fiji
18:Consumer council of Fiji
834:Consumer Bill of Rights
714:Consumers International
311:"Our Money, Our Rights"
299:Consumers International
293:Consumers International
188:Consumers International
51:Parliament of Fiji 1976
865:Competition regulators
724:consumer organizations
658:National Trust of Fiji
208:Raman Dahia (Chairman)
457:www.consumersfiji.org
203:Current board members
139:and interests in the
786:Option consommateurs
378:Reserve Bank of Fiji
220:Elizabeth Jane Algar
648:Fiji Sports Council
67:Consumer protection
29:
792:Stiftung Warentest
356:Ministry of Health
348:2013-11-01 at the
162:2011-08-13 at the
847:
846:
750:, The Netherlands
728:consumer movement
680:
679:
513:consumersfiji.org
125:
124:
16:(Redirected from
897:
818:, United Kingdom
779:Consumer Reports
707:
700:
693:
684:
675:
596:
589:
582:
573:
554:
549:
543:
542:
540:
539:
530:. Archived from
523:
517:
516:
505:
499:
498:
491:
485:
484:
473:
467:
466:
464:
463:
449:
443:
442:
435:
429:
428:
426:
425:
410:
404:
401:
121:
118:
43:
41:
30:
21:
905:
904:
900:
899:
898:
896:
895:
894:
850:
849:
848:
843:
821:
810:UFC-Que Choisir
782:, United States
748:Consumentenbond
730:
716:
711:
681:
676:
667:
609:
600:
563:
558:
557:
550:
546:
537:
535:
526:
524:
520:
507:
506:
502:
493:
492:
488:
475:
474:
470:
461:
459:
453:"Council Board"
451:
450:
446:
437:
436:
432:
423:
421:
412:
411:
407:
402:
398:
393:
350:Wayback Machine
331:
319:
309:with the theme
295:
290:
268:
251:consumer rights
247:
230:
196:
176:Fiji government
164:Wayback Machine
153:Fiji Parliament
149:
137:consumer rights
131:is a statutory
115:
104:
81:
39:
37:
23:
22:
15:
12:
11:
5:
903:
901:
893:
892:
887:
882:
877:
872:
867:
862:
852:
851:
845:
844:
842:
841:
836:
832:promoting the
829:
827:
823:
822:
820:
819:
813:
807:
801:
795:
789:
783:
775:
769:
763:
757:
751:
745:
738:
736:
732:
731:
726:promoting the
721:
718:
717:
712:
710:
709:
702:
695:
687:
678:
677:
670:
668:
666:
665:
660:
655:
650:
645:
640:
635:
630:
625:
620:
614:
611:
610:
601:
599:
598:
591:
584:
576:
570:
569:
562:
561:External links
559:
556:
555:
544:
518:
500:
486:
468:
444:
430:
405:
395:
394:
392:
389:
388:
387:
384:
381:
375:
372:
369:
366:
361:Fiji National
359:
352:
330:
327:
318:
315:
294:
291:
289:
286:
285:
284:
281:
278:
275:
272:
267:
261:
246:
243:
229:
226:
225:
224:
221:
218:
215:
212:
209:
205:
204:
195:
192:
180:European Union
148:
145:
123:
122:
113:
109:
108:
105:
102:
99:
98:
95:
91:
90:
87:
83:
82:
80:
79:
75:
73:
69:
68:
65:
61:
60:
59:Statutory body
57:
53:
52:
49:
45:
44:
34:
24:
14:
13:
10:
9:
6:
4:
3:
2:
902:
891:
888:
886:
883:
881:
878:
876:
873:
871:
868:
866:
863:
861:
858:
857:
855:
840:
837:
835:
831:
830:
828:
824:
817:
814:
811:
808:
805:
802:
799:
796:
793:
790:
787:
784:
781:
780:
776:
773:
770:
768:, New Zealand
767:
764:
761:
758:
755:
752:
749:
746:
743:
740:
739:
737:
733:
729:
725:
722:a network of
719:
715:
708:
703:
701:
696:
694:
689:
688:
685:
674:
664:
661:
659:
656:
654:
651:
649:
646:
644:
641:
639:
636:
634:
631:
629:
626:
624:
621:
619:
616:
615:
612:
608:
604:
597:
592:
590:
585:
583:
578:
577:
574:
568:
565:
564:
560:
553:
548:
545:
534:on 2011-07-23
533:
529:
522:
519:
514:
510:
504:
501:
496:
490:
487:
482:
478:
472:
469:
458:
454:
448:
445:
440:
434:
431:
420:on 2011-01-30
419:
415:
409:
406:
400:
397:
390:
385:
382:
379:
376:
373:
370:
367:
364:
360:
357:
353:
351:
347:
344:
340:
339:
338:
335:
328:
326:
324:
316:
314:
312:
308:
304:
303:South Pacific
300:
292:
287:
282:
279:
276:
273:
270:
269:
266:
262:
260:
257:
252:
244:
242:
240:
236:
227:
223:Arunesh Chand
222:
219:
217:Mohammed Gani
216:
214:Rosarine Lagi
213:
210:
207:
206:
202:
201:
200:
193:
191:
189:
185:
181:
177:
173:
169:
165:
161:
158:
154:
147:Establishment
146:
144:
142:
138:
134:
130:
120:
117:consumersfiji
114:
110:
106:
100:
96:
92:
88:
84:
77:
76:
74:
70:
66:
62:
58:
54:
50:
46:
35:
31:
19:
777:
753:
622:
547:
536:. Retrieved
532:the original
521:
512:
503:
489:
481:dahia.com.fj
480:
471:
460:. Retrieved
456:
447:
433:
422:. Retrieved
418:the original
408:
399:
336:
332:
320:
296:
264:
248:
231:
197:
150:
128:
126:
107:20 full time
766:Consumer NZ
762:, Australia
744:, Australia
211:Vimal Kumar
103:Employees
854:Categories
538:2011-01-25
495:"Our Team"
462:2018-05-02
439:"Our Team"
424:2011-01-24
391:References
78:Suva, Fiji
806:, Belgium
794:, Germany
365:Committee
143:Islands.
826:Projects
812:, France
800:, Sweden
788:, Canada
603:Agencies
346:Archived
160:Archived
133:consumer
72:Location
774:, Japan
735:Members
317:COPOLCO
235:Lautoka
228:Offices
112:Website
86:Origins
48:Founder
38: (
33:Founded
816:Which?
756:, Fiji
742:Choice
509:"Home"
477:"Home"
239:Labasa
184:AusAID
94:Method
363:Codex
194:Board
64:Focus
607:Fiji
172:Suva
141:Fiji
127:The
119:.org
56:Type
40:1976
36:1976
605:of
323:ISO
856::
511:.
479:.
455:.
325:)
155:-
706:e
699:t
692:v
595:e
588:t
581:v
541:.
515:.
497:.
483:.
465:.
441:.
427:.
358:)
42:)
20:)
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.