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to ensure that businesses would provide key information to their customers on how they use and buy goods and services, aiming to help consumers secure the best deals possible, and to make business more dynamic in response. The government considered this to offer "a radical new approach" to consumer
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Fundraising - Charity fundraisers on the street or calling house-to-house are sometimes called 'chuggers' - a portmanteau of charity muggers. Some charity fundraisers have been shown to use intimidatory and aggressive tactics, violating rules set out by regulatory agencies.
131:
The
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 introduced a definition of the term "consumer" as "an individual acting for purposes which are wholly or mainly outside that individual's trade, business, craft or profession".
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are intended to "strengthen the voice of consumers", who are "unlikely to have access individually to the kind of information necessary to judge whether markets are failing for them". Eight have been designated as of 2007:
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were both set up in 2013 and enforce many consumer laws and regulations in the United
Kingdom across a variety of industries.
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produces fairness and quality in the goods and services people buy. The main areas of regulating consumer affairs include:
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was established in 1974. This was the first time a government department's title made reference to consumer protection.
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fairer terms in contracts for goods and services, by declaring surprising and onerous terms as unfair
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product safety regulation, to ensure people cannot purchase goods that are potentially harmful
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Contracts (Information, Cancellation and Additional Charges) Regulations 2013
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stronger competition in the private sector, through breaking up
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Incorporated
Society of Inspectors of Weights and Measures
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is effected through a multiplicity of Acts of
Parliament,
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Consumer
Protection from Unfair Trading Regulations 2008
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Consumer
Protection (Distance Selling) Regulations 2000
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Better
Choices, Better Deals: Consumers Powering Growth
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allows consumer bodies that have been approved by the
583:: Department for Business, Innovation & Skills,
27:, and citizens' lobby groups. It aims to ensure the
587:, published 13 April 2011, accessed 24 October 2023
265:Unfair Terms in Consumer Contract Regulations 1999
148:to be designated as "super-complainants" to the
75:announced plans within a policy document called
629:"'Chuggers' tricks revealed in investigation"
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186:General Consumer Council of Northern Ireland
66:Department of Prices and Consumer Protection
652:Consumer protection in the United Kingdom
227:Public Fundraising Regulatory Association
146:Secretary of State for Trade and Industry
17:Consumer protection in the United Kingdom
600:, Regulation 4, accessed on 26 June 2024
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401:Financial Services and Markets Act 2000
349:General Product Safety Regulations 2005
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275:Electronic Commerce Regulations 2002
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581:Open Government Licence
111:Competition and Markets Authority
93:Competition and Markets Authority
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631:. 23 June 2012. Archived from
255:Unfair Contract Terms Act 1977
177:(formerly known as Watervoice)
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552:European Communities Act 1972
585:Better choices, better deals
344:Consumer Protection Act 1987
232:Fund Raising Standards Board
105:Financial Services Authority
55:, and unwinding some mergers
657:United Kingdom contract law
542:Trading Standards Institute
411:Financial Ombudsman Service
406:Financial Services Act 2010
101:Financial Conduct Authority
89:Financial Conduct Authority
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285:Unfair Contract Terms Bill
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175:Consumer Council for Water
71:In 2011 Consumer Minister
201:National Consumer Council
396:Consumer Credit Act 1974
290:Consumer Rights Act 2015
136:Consumer advocacy groups
610:Super-Complaints - BERR
169:Citizen's Advice Bureau
260:Sale of Goods Act 1979
195:automobile repair shop
150:Office of Fair Trading
119:Office of Fair Trading
115:Competition Commission
23:, the work of various
21:statutory instruments
516:English contract law
464:Competition Act 1998
244:English contract law
215:Competition Act 1998
42:financial regulation
469:Enterprise Act 2002
238:Fair contract terms
142:Enterprise Act 2002
615:2007-02-05 at the
531:Restraint of trade
526:UK competition law
489:. You can help by
458:UK competition law
431:. You can help by
390:Finance and credit
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191:Good Garage Scheme
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82:empowerment
646:Categories
563:References
498:March 2011
456:See also:
440:March 2011
378:March 2011
336:See also:
320:March 2011
242:See also:
53:monopolies
206:Postwatch
613:Archived
548:est 1881
538:est 1694
510:See also
152:. These
117:and the
91:and the
60:History
49:cartels
211:Which?
193:, an
162:CAMRA
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