473:
weeks; a bank employee had to contact the warehouse where the right box, file and cheque were located. The cheque would be pulled and a copy made and mailed to the bank, which would then mail it to the customer. With an ECM system in place, a bank employee could query the system for the customer's account number and the number of the requested cheque. When an image of the cheque appeared on-screen, the bank could mail a copy immediately to the customer; usually while the customer was still on the phone.
583:. The first stand-alone DMS technologies intended to save time (or improve information access) by reducing paper handling and storage, reducing document loss and speeding access to information. DMS could provide online access to information formerly available only on paper, microfilm, or microfiche. By improving control over documents and their processes, DMS streamlined business practices. Their audit trail increased document security and measured productivity and efficiency.
477:
283:
66:
25:
224:
168:
1524:
ECM was developed as a software application which companies implemented on corporate networks; each company manages and maintains the ECM and the network devices storing the data. On-premises ECM systems may be customized for organizational needs. Since paper-document capture requires devices such as
1169:
Library services are ECM administrative components which handle access to information, taking in and storing information from the capture and manage components. They also manage the storage locations in dynamic storage, the store, and the long-term preserve archive. The storage location is determined
961:
It connects the other components, which can be used in combination or separately. Document management, web content management, collaboration, workflow and business process management address the dynamic part of the information's life cycle. Records management manages finalized documents in accordance
472:
Benefits to an organization include improved efficiency, better control, and reduced costs. Banks have converted to storing copies of old cheques in ECM systems from the older method of keeping physical cheques in warehouses. Under the old system, a customer request for a copy of a cheque might take
1345:
presents information from the manage, store, and preserve components. Its
Association for Information and Image Management model for ECM is function-based; the deliver components may enter information into other systems (such as transferring information to portable media or generating output files)
926:
Automatic and manual attribute indexing can be facilitated with preset input-design profiles, which can describe document classes that limit the number of possible index values or automatically assign certain criteria. Automatic classification programs can extract index, category, and transfer data
586:
DMS product categories were seen as complementary, and organizations wished to use several DMS products. A customer-service department could combine imaging, document management and workflow; an accounting department could access supplier invoices from an ERM system, purchase orders from an imaging
1333:
are used for electronic archiving. Applications, index data, metadata and objects may be continuously migrated from older systems to newer ones. Emulation of older software allows users to access original data and objects; software can identify the format of preserved objects and display them in a
884:
Forms processing has two groups of technology, although the information content and character of the documents may be identical. It is the capture of printed forms via scanning; recognition technologies are often used, since well-designed forms enable automatic processing. Automatic processing can
406:
Early 2010: The strategies, methods, and tools were used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM covered the management of information within the entire scope of an enterprise whether that information is in the form of a paper
367:
item and, possibly, enforcing processes for its creation, approval, and distribution. Systems using ECM generally provide a secure repository for managed items, analog or digital. They also include one (or more) methods for importing content to manage new items, and several presentation methods to
1556:
Before 2003, the ECM market was dominated by medium-sized independent vendors which fell into two categories: those who originated as document-management companies and began adding the management of other business content, and those who started as web content management providers and who tried to
410:
March 2017: The
Association for Information and Image Management (AIIM) proposed replacing "enterprise content management" with "intelligent information management". IIM is defined as "the strategies, methods, and tools used to create, capture, automate, deliver, secure, and analyze content and
1018:
They use information databases and processing methods which are designed to be used simultaneously by a number of users on the same content item. Collaboration uses skill-based knowledge, resources and background data for joint information processing. Administration components (such as virtual
1039:
Unlike traditional electronic archival systems, file and archive management is the administration of records, important information, and data which companies are required to archive. Independent of storage media, managed information does not need to be stored electronically. File and archive
729:
Independent services, managing information without regard to the source or the required use and available from a variety of applications. For a given use, only one general service is available; this avoids the expense and maintenance of parallel functions. Standards for interfaces connecting
594:
The movement toward integrated DMS systems reflected a common trend in the software industry: the integration of small systems into more comprehensive ones. Word processing, spreadsheet, and presentation software were standalone products until the early 1990s, when the market shifted toward
547:
and workflow solutions that had not, by 2016, fully converted their architecture to ECM but provided a web interface. Digital asset management is a form of ECM involving digitally-stored content. Specialized
Healthcare Content Management Systems meet the special regulatory requirements for
745:
ECM is working properly when it is invisible to users. It supports specialized applications as subordinate services. ECM is a multi-layer model which includes technology for handling, delivering, and managing structured data and unstructured information. It manages the information in a
1188:
If the document management system does not provide it, the library service must have version management to control the status of information and check-in/check-out for controlled information provision. It generates an audit trail, logs of information usage and editing.
1185:(data and documents on a medium which can be accessed quickly, such as data on an optical disc in a storage system's racks but not inserted in a drive that can read it), and offline storage (data and documents on a medium which is not quickly available).
784:
Capture involves converting information from paper documents into an electronic format by scanning, and collects electronic files and information into a consistent structure for management. Capture technologies also encompass the creation of
598:
Early developers offered multiple stand-alone DMS technologies as a single, packaged "suite", with little (or no) functional integration. Around 2001, the industry began to use the term "enterprise content management" for integrated systems.
1108:
Store components temporarily store information which is not required, desired, or ready for long-term storage or preservation. Even if the store component uses media suitable for long-term archiving, it is still separate from "preserve."
1564:; Interwoven and Vignette countered with their acquisitions of iManage and Intraspect. Documentum purchased Bulldog for its digital asset management (DAM) capabilities; Interwoven and OpenText countered with acquisitions of MediaBin and
1019:
whiteboards for brainstorming, appointment scheduling, and project management systems) and communications applications such as video conferencing may be included. Collaborative ECM may also integrate information from other applications.
758:
ECM combines components which can be used as stand-alone systems without being incorporated into an enterprise-wide system. The five ECM components were defined by the
Association for Information and Image Management (AIIM) as:
1388:(Portable Document Format): A cross-platform printing and distribution format which permits content searches, the addition of metadata, and the embedding of electronic signatures. When generated from electronic data, PDFs are
1010:
Collaboration components in an ECM system help users work together to develop and process content. Many of these components were developed from collaborative-software packages; ECM collaborative systems include elements of
1369:
Computer output to laser disc (COLD): When used for delivery COLD prepares output data for distribution and archiving. Applications include lists and formatted output (such as personalized customer letters), journals and
718:, eliminating the restrictions of vertical applications and island architecture and transparent to users. ECM offers a third platform, in addition to conventional host and client-server systems. According to Kampffmeyer,
922:
improves searches, providing alternative ways of organizing information. Manual indexing assigns index database attributes to content by hand, and is typically used by a "manage" database for administration and access.
1266:
Preserve is the long-term, safe storage and backup of unchanging information. Typically accomplished by ECM records management, it may be designed to help companies comply with government and industry regulations.
1430:
is a basic electronic-signature technology, managing keys and certificates and checking signature authenticity. Other electronic signatures confirm the identity of the sender and the integrity of the sent data.
789:, describing characteristics of a document for easy location through search technology. A medical chart might include the patient ID, name, date of visit and procedure for medical personnel to locate the chart.
1441:
are used in content syndication and media asset management to manage and secure intellectual property rights and copyrights. Electronic watermarks, embedded in a file, protect use rights for
Internet content.
1073:
workflow, the user determines the process sequence. Users interact in workflow solutions, and workflow engines are a background service controlling information and data flow. Workflow management includes:
1609:
of 10.1 percent through 2014. The market experienced a number of mergers and acquisitions in 2010. In 2014, Real Story Group (formerly CMS Watch) added cloud-based vendors to its 2014 ECM evaluations.
1591:
principal Alan Pelz-Sharpe said: "Some of the biggest names in this business are undergoing substantial transformation that will lead to shifting road maps and product sets over the next few years".
697:, so the remainder can be shared without compromising identity or key data. Every action in the system is tracked, and can be reported to demonstrate compliance with a wide variety of regulations.
1584:
purchased
Interwoven; OpenText acquired Vignette in July of that year and MetaStorm in February 2011. OpenText acquired Global 360 in July 2011, and HP agreed to purchase Autonomy in August 2011.
1869:
1274:
components also temporarily store information which does not need to be archived. Preserve components have special viewers, conversion and migration tools, and long-term storage media:
804:
make digital copies of paper documents. Documents already in digital form can be copied (or linked to) if they are available online. Automatic or semi-automatic capture can use
2105:
1160:: Complex storage systems based on databases, which provide information from a variety of sources. They may be designed with global functions, such as documents or information.
649:
of information management. ECM streamlines access to records with keyword and full-text searching, allowing employees to quickly obtain needed information from their desktops.
395:, methods, and tools were used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allowed the
626:
372:(DRM), it is not required. ECM is distinguished from general content management by its cognizance of the processes and procedures of the enterprise for which it is created.
927:
autonomously. Based on the information contained in electronic information objects, it can evaluate information based on predefined criteria or in a self-learning process.
1353:
services and should be equally available to all ECM components. For output, primary functions are layout and design (with tools for laying out and formatting output) and
468:(IaaS): Online services which abstract the user from infrastructure details like physical computing resources, location, data partitioning, scaling, security, and backup
2003:
512:(automatically, to some extent). Information about how (and when) people use the content can allow the system to acquire new filtering, routing and search pathways,
501:. It includes the challenges involved in using and preserving a company's internal (often unstructured) information in all of its forms. Most ECM solutions focus on
1702:
2183:
83:
38:
1398:(OpenXPS): An XML specification, developed by Microsoft, describing the formats and rules for distributing, archiving, rendering, and processing XPS documents.
1922:
1658:
1618:
686:
2391:
2365:
1349:
Deliver components may be divided into three groups: transformation technologies, security technologies, and distribution. Transformation and security are
446:. It manages the life cycle of information, from initial publication (or creation) through archival and eventual disposal. It is delivered in four ways:
579:
A typical early DMS user had a small-scale imaging and workflow system (perhaps one department) to improve a paper-intensive process and work towards a
2098:
1873:
1056:
International, industry-specific (or company-wide), standardized metadata for the unambiguous identification and description of stored information
2053:
885:
capture electronic forms (such as those submitted via webpages) if the layout, structure, logic, and contents are known to the capturing system.
911:
unifies documents from different applications and sources, forwarding them to storage and processing systems in a uniform structure and format.
2401:
851:(ICR): Extends OCR and HWR to use comparison, logical connections, and checks against reference lists and existing data to improve recognition
637:, influence the development and use of ECM. In 2016, organizations could deploy a single ECM system to manage information in all departments.
591:
presence, they wanted to manage web content. Organizations which had automated individual departments began to envision a broader deployment.
2221:
2066:
2042:
1834:
896:(ERM) records reports and other documents on optical disks or other digital storage for ECM systems. The technology was originally used with
715:
694:
381:
Late 2005: The technology was used to capture, manage, store, preserve, and deliver content and documents related to organizational processes
1307:
Storage networks may be used if they provide edit-proof auditing, with unchangeable storage and protection against manipulation and erasure.
130:
246:
1857:
1821:
872:
Image-cleanup features include rotation, straightening, color adjustment, transposition, zoom, aligning, page separation, annotations and
102:
2386:
2226:
2130:
2091:
1895:
1170:
by information characteristics and classification. The library service works with the manage components' database to provide search and
2176:
2140:
2118:
1653:
719:
573:
303:
198:
44:
1382:(Extensible Markup Language): Enables the standardized, cross-platform description of interfaces, structures, metadata, and documents
299:
109:
2150:
848:
339:
321:
264:
149:
52:
1976:
568:(DMS) of the late 1980s and early 1990s. The original DMS products were stand-alone, providing functionality in one of four areas:
292:
2396:
1568:. OpenText also acquired the European software companies IXOS and Red Dot. In October 2003, EMC Corporation acquired Documentum.
738:
690:
2360:
116:
1677:
Microsoft launched its ECM strategy with MOSS 2007; Oracle with Oracle 10g and the acquisition of
Stellent, both in late 2006.
1633:
659:– Capture, digitize, and index documents and data at their ingestion point, whether via email, invoice, paper form, or other.
87:
2298:
2252:
2169:
2145:
1413:: Presents content in different formats, selections, and forms for multiple use in different forms for different purposes.
836:
747:
723:
443:
411:
documents related to organizational processes. IIM refers to the management of content AND data, not just content itself."
98:
1710:
2216:
1733:
1638:
1395:
1342:
998:
Document management overlaps with other manage components, office applications (like
Microsoft Outlook and Exchange, or
897:
893:
813:
242:
238:
1606:
1565:
1301:
1066:
954:
805:
1810:
original source of this
Knowledge (XXG) article by the German consulting company Project Consult Unternehmensberatung
1605:
estimated in 2010 that the ECM market was worth approximately $ 3.5 billion in 2009; this was expected to grow at a
1491:
1221:
988:
Version management: Keeps track of different versions of the same information, with revisions and different formats
978:
565:
439:
1926:
1533:
for high-volume scanning, indexing and return via web transfer or on CDs, DVDs or other external storage devices.
1069:" (BPM) are often used interchangeably. Production workflow uses predefined sequences to control processes; in an
693:. Security at the user, function, and record levels protect sensitive data. Some information in a document can be
190:
76:
2334:
2114:
1623:
1434:
1427:
1197:
A variety of technologies can be used to store information, depending on the application and system environment:
1145:
1028:
615:
369:
178:
1791:
Ulrich
Kampffmeyer, "ECM—Herrscher über Information". Computerwoche, CW-exktraKT, Munich, September 24th, 2001.
1214:
854:
435:
385:
681:
The management systems can help businesses comply with government and industry regulations such as HIPAA, the
2324:
2293:
1389:
842:
423:
systems. It implies the conversion of data to digital and traditional forms, including paper and microfilm.
1949:
1401:
Converters and viewers: Generates uniform formats to display (and output) information in different formats.
682:
123:
1643:
942:
540:
536:
431:
1081:
Capture, administration, visualization, and delivery of information with its associated documents or data
186:
2344:
2339:
2257:
1541:
1354:
1244:
1178:
1171:
456:
2072:
2231:
2206:
2192:
1581:
1423:
1330:
1278:
1271:
1210:
1012:
532:
513:
502:
450:
1766:
1084:
Incorporation of data-processing tools (such as applications) and documents, such as office products
1896:"HP to Acquire Leading Enterprise Information Management Software Company Autonomy Corporation plc"
1807:
1648:
1529:
or multi-function devices, it is typically performed on-premises; however, it may be outsourced to
1468:
966:, which must comply with government mandates and industry practices. Manage components incorporate
793:
677:– Keep processes moving with automated approvals and document/data routing to workflow touchpoints.
420:
2004:"Updated ECM reviews including Documentum, IBM, Alfresco, Oracle, Microsoft, OpenText, and others"
1499:
665:– Hold documents and data in a central access point for easy retrieval, use, and version control.
611:
490:
416:
360:
233:
may contain an excessive amount of intricate detail that may interest only a particular audience
1148:: Storage and repository systems for content; may be a database or a specialized storage system
1044:
Visualization of file plans and other structured indexes for the orderly storage of information
543:(G2B), or other business relationships. This category includes most former document-management
2236:
2211:
2062:
2038:
1830:
1596:
1100:
According to the AIIM, BPM is a way of looking at (and controlling) organizational processes.
528:
494:
1899:
2319:
2303:
1588:
1573:
1404:
1229:
1182:
963:
919:
908:
671:— Protect sensitive data with user-assigned access controls and retention policy procedures.
580:
569:
553:
517:
2288:
1577:
1545:
1410:
1373:
1254:
1248:
1202:
873:
508:
New ECM components have emerged. As content is checked in and out, each use generates new
465:
364:
1365:
Transformations should be controlled and trackable by background services. They include:
645:
Businesses adopt ECM to increase efficiency, improve information control, and reduce the
587:
system, and contracts from a document-management system. As organizations established an
476:
1530:
1290:
1157:
734:
549:
298:
It may require cleanup to comply with Knowledge (XXG)'s content policies, particularly
1047:
Unambiguous indexing of information, supported by thesauruses or controlled word lists
2380:
2267:
1526:
1314:
1295:
863:
recognition: Decodes industry-standard encodings of product and other commercial data
825:
801:
707:
634:
427:
2083:
2329:
1975:
Bell, Toby; Shegda, Karen M.; Gilbert, Mark R.; Chin, Kenneth (November 16, 2010).
1282:
1236:
1225:
415:
The latest definition encompasses areas which have traditionally been addressed by
400:
194:
2061:. DMS EXPO 2006, Köln (in English, French, and German). Hamburg: PROJECT CONSULT.
1829:. DMS EXPO 2006, Köln (in English, French, and German). Hamburg: Project Consult.
1251:
can be used for nearline storage. Optical media in jukeboxes may be moved offline.
1572:
purchased FileNet and Oracle purchased Stellent in 2006; OpenText also purchased
384:
Early 2006: ECM tools and strategies allowed the management of an organization's
1139:
1132:
999:
857:(OMR): Reads special markings (such as check marks or dots) in predefined fields
619:
65:
1087:
Parallel and sequential processing of procedures, including simultaneous saving
1628:
1503:
1350:
652:
ECM facilitates organizational efficiency through the following capabilities:
607:
396:
1560:
In 2002, Documentum added collaboration capabilities with its acquisition of
2283:
1580:(HP) acquired the Australian company Tower Software in 2008. In March 2009,
1438:
1426:
are used when documents are sent and in scanning, to document full capture.
1310:
797:
603:
544:
459:(SaaS): Web access to information stored on a software manufacturer's system
245:
any relevant information, and removing excessive detail that may be against
564:
The technologies which encompassed ECM in 2016 descend from the electronic
1450:
ECM is provided to users with a variety of output and distribution media:
1463:
1458:
1151:
967:
786:
646:
588:
524:
509:
498:
392:
1154:
administer information, and can also store documents, content, or media.
1002:
and Domino), and library services which administer information storage.
2161:
1602:
860:
630:
407:
document, an electronic file, a database print stream, or even an email
368:
make items available for use. Although ECM content may be protected by
1754:
Evolving Electronic Document Management Solutions: The Doculabs Report
1734:"The Next Wave: Moving from ECM to Intelligent Information Management"
1031:(CMS), presenting existing information managed in the ECM repository.
1093:
Monitoring and documentation of process status, routing, and outcomes
730:
different services will play an important role in ECM implementation.
1304:, with software protection against overwriting, erasure, and editing
991:
Search and navigation: Finds information and its associated contexts
1090:
Reminders, deadlines, delegation and other administrative functions
839:(OCR): Converts images of typeset text into alphanumeric characters
1592:
1561:
1479:
1142:: Used primarily for temporary storage, as input and output caches
475:
1806:. Whitepaper. S.E.R. conference, Visegrád, September 28th, 2004
1286:
1206:
1053:
Protection of information in accordance with its characteristics
493:, combines the capture, search and networking of documents with
2165:
2087:
1569:
1385:
1379:
1240:
829:
809:
741:
will also play an important role in the implementation of ECM.
276:
217:
161:
59:
18:
1804:
Trends in Records, Document and Enterprise Content Management
1407:: Reduces the storage space needed for pictorial information.
1329:
To ensure the long term availability of information, several
985:
Check in-check out: Checks stored information for consistency
845:(HWR): Converts images of handwritten text into alphanumerics
816:
applications, or specialized-application systems as sources.
403:'s unstructured information, wherever that information exists
1557:
branch out into managing business documents and rich media.
1422:
Security technologies are available for all ECM components.
1270:
Content eventually stops changing and becomes static. ECM's
1119:
Library services: administration components for repositories
981:
control documents from creation to archiving. They include:
1870:"OpenText profiting from acquisitions as it extends reach"
1856:
Ulrich Kampffmeyer, Enterprise Content Management, 2006,
1281:(WORM) 5.25-inch (13.3 cm) or 3.5-inch (89 mm)
1112:
Store components may be divided into three categories:
737:
and document warehouses combining company information.
1317:, are typically used to secure electronic information.
726:(SOA) will play important roles in ECM implementation.
291:
A major contributor to this article appears to have a
1923:"CMS Watch Releases Enterprise CMS Comparison Report"
1346:
or prepare information for storage and preservation.
1050:
Management of record-retention and deletion schedules
994:
Organizing documents in files, folders, and overviews
824:
Recognition technologies to extract information from
1799:
1797:
1376:: Functions and output customized for a user's needs
1078:
Visualization of process and organization structures
2353:
2312:
2276:
2245:
2199:
627:
Health Insurance Portability and Accountability Act
90:. Unsourced material may be challenged and removed.
16:
Implementation of information technology management
1977:"Magic Quadrant for Enterprise Content Management"
711:article, Ulrich Kampffmeyer characterized ECM as:
2141:Headless content management system (Headless CMS)
1232:. Standalone tape drives may be used for backup.
935:The manage category has five application areas:
462:A hybrid of both on-premises and SaaS components
1767:"What is Enterprise Content Management (ECM)?"
1703:"What is Enterprise Content Management (ECM)?"
796:systems photographed documents for storage on
2177:
2099:
1697:
1695:
1693:
947:Web content management, including web portals
527:services to employees (B2E), and can include
434:, search, collaboration, records management,
197:. Please discuss this issue on the article's
8:
2366:Knowledge Management Research & Practice
1659:Repository Open Service Interface Definition
1619:Content Management Interoperability Services
1599:offered open-source ECM software that year.
1209:systems) may be locally attached, part of a
687:Payment Card Industry Data Security Standard
1357:(presenting information for distribution).
53:Learn how and when to remove these messages
2184:
2170:
2162:
2131:Component content management system (CCMS)
2106:
2092:
2084:
1490:Mobile devices, such as mobile phones and
1487:Data transfer in EDI, XML or other formats
1392:and allow crisp reproduction at any scale.
1320:Paper also secures electronic information.
1756:, Third Edition. Chicago: Doculabs, 2002.
489:Enterprise content management, a form of
340:Learn how and when to remove this message
322:Learn how and when to remove this message
265:Learn how and when to remove this message
150:Learn how and when to remove this message
1257:: Data may be accessed via the Internet.
1061:Workflow and business process management
750:and archives as a universal repository.
453:(installed on an organization's network)
2151:Personalization management system (PMS)
1689:
1670:
1548:, is user-accessible online on demand.
1243:optical media, storage systems may use
1181:(direct access to data and documents),
669:Assign security and compliance controls
2037:(in Danish). Denmark: Forlaget Globe.
1235:Digital optical media: In addition to
733:A uniform repository for information,
2222:Knowledge intensive business services
1313:, such as microfilm, microfiche, and
572:, workflow, document management, and
7:
2146:Web content management system (WCMS)
1948:Alan Pelz-Sharpe (August 19, 2007).
625:Government standards, including the
88:adding citations to reliable sources
2227:Knowledge organization (management)
2136:Enterprise content management (ECM)
2035:ECM - Enterprise Content Management
1950:"Open Source ECM continues to grow"
1096:Tools to design and display process
618:) entered the low-cost ECM market.
388:, wherever that information exists.
2392:Enterprise application integration
1654:List of content management systems
1213:, or mounted from another server (
970:and access-authorization systems.
720:enterprise application integration
574:enterprise relationship management
247:Knowledge (XXG)'s inclusion policy
14:
2055:ECM Enterprise Content Management
1898:. August 18, 2011. Archived from
1823:ECM Enterprise Content Management
1325:Long-term preservation strategies
849:Intelligent character recognition
622:ECM products are also available.
34:This article has multiple issues.
2002:Durga, Apoorv (April 10, 2014).
1496:Data media, such as CDs and DVDs
1135:may be combined. Types include:
739:Information lifecycle management
691:Federal Rules of Civil Procedure
520:, and retention-rule decisions.
302:. Please discuss further on the
281:
222:
181:to read and navigate comfortably
166:
64:
23:
2361:Journal of Knowledge Management
1872:. July 13, 2011. Archived from
1116:Repositories: storage locations
99:"Enterprise content management"
75:needs additional citations for
42:or discuss these issues on the
1921:Manoj Jasra (April 17, 2007).
1634:Enterprise content integration
363:by adding a timeline for each
1:
2402:Records management technology
2299:Personal knowledge management
2263:Enterprise content management
2253:Knowledge management software
837:Optical character recognition
748:web content management system
724:service-oriented architecture
353:Enterprise content management
2217:Knowledge intensive services
2052:Kampffmeyer, Ulrich (2006).
1820:Kampffmeyer, Ulrich (2006).
1639:Enterprise output management
1537:Software as a service (SaaS)
1396:Open XML Paper Specification
1343:Enterprise output management
894:Enterprise report management
889:Enterprise report management
2232:Knowledge-intensive company
1607:compound annual growth rate
1492:personal digital assistants
1361:Transformation technologies
1302:Content-addressable storage
1067:business process management
1035:File and archive management
979:Document management systems
955:business process management
806:electronic data interchange
675:Automated workflow delivery
566:Document Management Systems
466:Infrastructure as a Service
189:content into sub-articles,
2418:
2387:Content management systems
2115:Content management systems
1228:, use robotics to provide
1222:Magnetic tape data storage
1146:Content management systems
1065:The terms "workflow" and "
1029:Content management systems
497:, document management and
2335:Communities of innovation
2126:
1624:Content management system
1435:Digital rights management
1428:Public key infrastructure
1205:(typically configured as
939:Document management (DMS)
663:Secure Content Repository
616:Oracle Content Management
370:digital rights management
359:) extends the concept of
1215:network-attached storage
962:with the organization's
855:Optical mark recognition
820:Recognition technologies
812:documents, business and
436:digital asset management
386:unstructured information
2397:Enterprise architecture
2325:Chief knowledge officer
2294:Collective intelligence
1201:Magnetic online media:
843:Handwriting recognition
798:microfilm or microfiche
480:Corporate Brain Graphic
2033:Fray, Michael (2008).
1644:Information governance
1390:resolution-independent
1245:magneto-optical drives
1023:Web content management
943:Collaborative software
828:documents and digital
541:government-to-business
537:business-to-government
523:Solutions can provide
481:
432:web content management
430:, covers document and
2345:Community of interest
2340:Community of practice
2258:Business intelligence
1876:on September 18, 2011
1542:Software as a service
1424:Electronic signatures
1418:Security technologies
1355:electronic publishing
1040:management includes:
657:Data/Document Capture
479:
457:Software as a service
300:neutral point of view
2207:Intellectual capital
2193:Knowledge management
1279:Write once read many
1272:digital preservation
1211:storage area network
1193:Storage technologies
1122:Storage technologies
1013:knowledge management
610:product family) and
533:business-to-business
514:corporate taxonomies
503:business-to-employee
451:On-premises software
444:capture and scanning
84:improve this article
1929:on November 4, 2010
1649:Information science
1544:ECM, also known as
1469:Electronic business
974:Document management
794:document automation
689:(PCI DSS), and the
440:workflow management
421:document-management
2246:Electronic systems
2010:. Real Story Group
2008:RealStoryGroup.com
1956:. Real Story Group
1902:on August 24, 2011
1552:Market development
1500:Digital television
950:Records management
683:Sarbanes–Oxley Act
612:Oracle Corporation
529:enterprise portals
491:content management
482:
361:content management
2374:
2373:
2237:Knowledge sharing
2212:Knowledge economy
2159:
2158:
2068:978-3-936534-09-2
2044:978-87-7900-831-1
1836:978-3-936534-09-2
1334:new environment.
1249:optical jukeboxes
1224:, in the form of
518:semantic networks
495:digital archiving
350:
349:
342:
332:
331:
324:
295:with its subject.
275:
274:
267:
216:
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160:
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57:
2409:
2320:Knowledge worker
2304:Design rationale
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2108:
2101:
2094:
2085:
2079:
2077:
2071:. Archived from
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2015:
1999:
1993:
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1972:
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1925:. Archived from
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1738:
1729:
1723:
1722:
1720:
1718:
1709:. Archived from
1699:
1678:
1675:
1574:Hummingbird Ltd.
1474:Employee portals
1405:Data compression
1298:in secure drives
1230:nearline storage
1203:Hard disk drives
1183:nearline storage
1165:Library services
964:retention period
920:Subject indexing
915:Subject indexing
909:Data aggregation
904:Data aggregation
880:Forms processing
581:paperless office
554:interoperability
391:Early 2008: The
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293:close connection
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2308:
2289:Tacit knowledge
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1732:Mancini, John.
1731:
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1716:
1714:
1701:
1700:
1691:
1687:
1682:
1681:
1676:
1672:
1667:
1615:
1587:In April 2007,
1578:Hewlett-Packard
1554:
1546:cloud computing
1539:
1531:service bureaus
1522:
1517:
1512:
1448:
1420:
1411:Web syndication
1374:Personalization
1363:
1340:
1327:
1264:
1255:Cloud computing
1220:Magnetic tape:
1195:
1167:
1158:Data warehouses
1129:
1106:
1063:
1037:
1027:ECM integrates
1025:
1008:
976:
933:
917:
906:
891:
882:
874:noise reduction
870:
822:
782:
756:
703:
701:Characteristics
643:
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550:medical devices
505:(B2E) systems.
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237:Please help by
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2201:
2200:General topics
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2078:on 2022-01-13.
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1994:
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1773:. KeyMark, Inc
1771:keymarkinc.com
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1527:image scanners
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1315:aperture cards
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1296:Magnetic tapes
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1226:tape libraries
1218:
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1179:online storage
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1006:Collaboration
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2268:Wiki software
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1933:September 21,
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1717:September 20,
1713:on 2018-10-26
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868:Image cleanup
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73:This article
71:
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47:
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41:
40:
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2330:Virtual team
2262:
2135:
2073:the original
2054:
2034:
2026:Bibliography
2012:. Retrieved
2007:
1997:
1985:. Retrieved
1980:
1970:
1958:. Retrieved
1953:
1943:
1931:. Retrieved
1927:the original
1916:
1904:. Retrieved
1900:the original
1890:
1878:. Retrieved
1874:the original
1864:
1852:
1842:December 16,
1840:. Retrieved
1822:
1815:
1803:
1787:
1775:. Retrieved
1770:
1761:
1753:
1749:
1740:
1727:
1715:. Retrieved
1711:the original
1706:
1673:
1601:
1586:
1559:
1555:
1540:
1523:
1449:
1446:Distribution
1439:watermarking
1433:
1421:
1364:
1348:
1341:
1328:
1269:
1265:
1237:compact disc
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1140:File systems
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1127:Repositories
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239:spinning off
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82:Please help
77:verification
74:
50:
43:
37:
36:Please help
33:
1981:Gartner.com
1960:October 16,
1576:that year.
1520:On-premises
1177:It manages
1000:Lotus Notes
620:Open source
426:ECM, as an
376:Definitions
195:subheadings
2381:Categories
1987:August 25,
1906:August 25,
1880:August 25,
1685:References
1629:E-services
1504:multimedia
1502:and other
1351:middleware
1331:strategies
1311:Microforms
898:laserDiscs
754:Components
722:(EAI) and
716:Middleware
608:SharePoint
606:(with its
397:management
393:strategies
243:relocating
191:condensing
110:newspapers
39:improve it
2284:Knowledge
2014:April 11,
1983:. Gartner
1589:CMS Watch
1464:Intranets
1459:Extranets
1455:Internet
1172:retrieval
1152:Databases
968:databases
832:include:
808:(EDI) or
629:(HIPAA),
604:Microsoft
602:In 2006,
545:groupware
304:talk page
255:July 2020
207:July 2020
199:talk page
187:splitting
185:Consider
140:July 2020
45:talk page
2354:Journals
1707:Opentext
1613:See also
1597:Alfresco
1582:Autonomy
1506:services
1262:Preserve
792:Earlier
787:metadata
772:Preserve
695:redacted
589:Internet
525:intranet
510:metadata
499:workflow
417:records-
179:too long
2277:Related
1777:22 June
1603:Gartner
1566:Artesia
1515:Methods
1471:portals
1338:Deliver
861:Barcode
826:scanned
780:Capture
775:Deliver
763:Capture
705:In his
631:BS 7799
576:(ERM).
570:imaging
560:History
539:(B2G),
535:(B2B),
438:(DAM),
365:content
177:may be
124:scholar
2313:People
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1291:DVD-Rs
1071:ad-hoc
931:Manage
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1665:Notes
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1509:Paper
1480:Email
1370:logs.
1287:CD-Rs
1104:Store
957:(BPM)
830:faxes
769:Store
485:Scope
131:JSTOR
117:books
2119:list
2063:ISBN
2039:ISBN
2016:2014
1989:2011
1962:2013
1954:Blog
1935:2010
1908:2011
1882:2011
1844:2016
1831:ISBN
1779:2024
1741:AIIM
1719:2010
1595:and
1437:and
1289:and
1239:and
1207:RAID
1131:ECM
735:data
641:Uses
633:and
552:and
531:for
516:and
419:and
103:news
1858:PDF
1808:PDF
1570:IBM
1484:Fax
1386:PDF
1380:XML
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814:ERP
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