ISO 9000 family - Knowledge (XXG)

1149:, a quality management system scope, and quality objectives. The standard no longer requires compliant organizations to issue a formal Quality Manual. The standard does require the retention of numerous records, as specified throughout the standard. New for the 2015 release is a requirement for an organization to assess risks and opportunities (section 6.1) and to determine internal and external issues relevant to its purpose and strategic direction (section 4.1). The organization must demonstrate how the standard's requirements are being met, while the external auditor's role is to determine the quality management system's effectiveness. More detailed interpretation and implementation examples are often sought by organizations seeking more information in what can be a very technical area. 1381:– responsible for ISO 9001 development – celebrated 25 years of implementing ISO 9001 and concluded that it was necessary to create a new QMS model for the next 25 years. They subsequently commenced the official work on creating a revision of ISO 9001, starting with the new QM principles. This moment was considered by important specialists in the field as the "beginning of a new era in the development of quality management systems". As a result of the intensive work from this technical committee, the revised standard ISO 9001:2015 was published by ISO on 23 September 2015. The scope of the standard has not changed; however, the structure and core terms were modified to allow the standard to integrate more easily with other international management systems standards. 1563:. In 1998 QuEST Forum developed the TL 9000 Quality Management System to meet the supply chain quality requirements of the worldwide telecommunications industry. The TL 9000 standard is made up of two handbooks: the QMS Requirements Handbook, and the QMS Measurement Handbook. The current versions of the Requirements and Measurements Handbooks are 6.0. Unlike ISO 9001 or other sector-specific standards, TL 9000 includes standardized product and process measurements that must be reported into a central repository, which allows organizations to benchmark their performance in key process areas against peer organizations. TL 9000 R6.0 contains the full text of ISO 9001:2015. 1433:

is supposed to, find out where it can improve, and correct or prevent identified problems. It is considered healthier for internal auditors to audit outside their usual management line to bring a degree of independence to their judgements. Supporting papers are provided by the ISO 9001 Auditing Practices Group. This is constituted as an informal group of quality management system (QMS) experts, auditors, and practitioners, drawn from the ISO Technical Committee 176 Quality Management and Quality Assurance (ISO/TC 176) and the International Accreditation Forum (IAF).

1322:(the monitoring and optimization of a company's tasks and activities, instead of just inspection of the final product). The 2000 version also demanded involvement by upper executives in order to integrate quality into the business system and avoid delegation of quality functions to junior administrators. Another goal was to improve effectiveness via process performance metrics: numerical measurement of the effectiveness of tasks and activities. Expectations of continual process improvement and tracking customer satisfaction were made explicit. 1174:

are no major nonconformities, the certification body issues a certificate. Where major nonconformities are identified, the organization presents an improvement plan to the certification body (e.g., corrective action reports showing how the problems will be resolved); once the certification body is satisfied that the organization has carried out sufficient corrective action, it issues a certificate. The certificate is limited by a particular scope (e.g., production of golf balls) and displays the addresses to which the certificate refers.

1723:

non-compliance with the appropriate section of the standard; however, to most executives, this is like speaking a foreign language. Auditors that can clearly identify and communicate areas for improvement in language and terms executive management understands facilitate action on improvement initiatives by the companies they audit. When management doesn't understand why they were non-compliant and the business implications associated with non-compliance, they simply ignore the reports and focus on what they do understand.

1069: 1719:

failures if they always receive shipments on-time or have a positive experience in some other dimension of customer service. An ISO system should take into account all areas of the customer experience and the industry expectations, and seek to improve them on a continual basis. This means taking into account all processes that deal with the three stakeholders (customers, suppliers, and organization). Only then can a company sustain improvements in the customer's experience.

309:

helped reduce the need for subcontract supplier quality development by establishing basic requirements for a supplier to assure product quality. The ISO 9001 requirements could be tailored to meet specific contractual situations, depending on the complexity of the product, business type (design responsibility, manufacture only, distribution, servicing, etc.), and risk to the procurer. For example, the food industry combined the ISO 9000 series with

6807: 1161:(ISO) does not certify organizations themselves. Numerous certification bodies exist that audit organizations and issue ISO 9001 compliance certificates upon success. Although commonly referred to as "ISO 9000" certification, the actual standard to which an organization's quality management system can be certified is ISO 9001:2015 (ISO 9001:2008 expired around September 2018). Many countries have formed 1078: 1733:

guidelines provide a comprehensive model for quality management systems that can make any company competitive". Sroufe and Curkovic, (2008) found benefits ranging from registration required to remain part of a supply base, better documentation, to cost benefits, and improved involvement and communication with management. According to ISO the 2015 version of the standard brings the following benefits:

123: 1628: 27: 1551:

industry-specific requirements. After the new edition of ISO 9001:2015 the ISO/TS 16949:2009 was also completely revised and reissued by IATF (International Automotive Task Force). IATF 16949:2016 is now a stand-alone standard that doesn't include the ISO 9001:2015 requirements but still refers to them and works as an additional automotive-specific requirement to ISO 9001.

68: 381:(2007) identified operational improvements (e.g., cycle time reduction, inventory reductions) as following from certification. Internal process improvements in organizations lead to externally observable improvements. The benefit of increased international trade and domestic market share, in addition to the internal benefits such as 1867:

Some companies may have considered their ISO 9001 certification as a first step into quality management and now want to evolve their quality management systems by advancing to other alternative certifications (e.g., IATF 16949:2016, in the automobile industry) or towards other more demanding quality

1718:

How well the ISO system focuses on improving the customer experience. The broadest definition of quality is "Whatever the customer perceives good quality to be." This means that a company doesn't necessarily have to make a product that never fails; some customers have a higher tolerance for product

1572:

is the medical industry's equivalent of ISO 9001. ISO 13485:2016 is a stand-alone standard. Because ISO 13485 is relevant to medical device manufacturers (unlike ISO 9001, which is applicable to any industry), and because of the differences between the two standards relating to continual improvement,

1432:

Two types of auditing are required to become registered to the standard: auditing by an external certification body (external audit) and audits by internal staff trained for this process (internal audits). The aim is a continual review and assessment process to verify that the system is working as it

1793:

Wade argues that ISO 9000 is effective as a guideline, but that promoting it as a standard "helps to mislead companies into thinking that certification means better quality, ... the need for an organization to set its own quality standards". In short, Wade argues that reliance on the specifications

1714:

The degree of effective implementation of the standard (i.e., internalization of the standard in the processes of the organization). That is, how well the ISO system integrates into current business practices. Many organizations that implement ISO try to make their system fit into a cookie-cutter

1706:

Motivations to adopt the standard. Internal motivations such as a genuine desire to improve the product quality, company processes, and process efficiency tend to facilitate the implementation of the standard and to increase the effectiveness of the certification. Organizations that implement an ISO

1177:

An ISO 9001 certificate is not a once-and-for-all award but must be renewed, in accordance with the requirements of ISO 17021, at regular intervals recommended by the certification body, usually once every three years. There are no grades of competence within ISO 9001: either a company is certified

299:

MIL-Q-9858 standard in 1959, and the United Kingdom's Def Stan 05–21 and 05–24. Large organizations that supplied government procurement agencies often had to comply with a variety of quality assurance requirements for each contract awarded, which led the defense industry to adopt mutual recognition

1889:

According to the latest data made available by ISO, approximately 60,000 organizations lose the certification every year. Given that there are approximately 1,000,000 certified organizations worldwide, and that 1/3 of these (approx. 333,333) must renew the certificate every year, the yearly average

1762:

A common criticism of ISO 9000 and 9001 is the amount of money, time, and paperwork required for a complete implementation, and later, when needed, ISO 9001 certification. Dalgleish cites the "inordinate and often unnecessary paperwork burden" of ISO, and says that "quality managers feel that ISO's

1732:

Proper quality management can improve business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation. The quality principles in ISO 9000:2000 are also sound, according to Wade and Barnes, who says that "ISO 9000

1710:

Making a convenient analysis of the internal context of the company that wants to adopt the standard, preparing for the implementation of the standard (e.g. training), planning for the implementation of the standard in the organisation, and the organisational (personnel, culture) receptivity to the

1460:

Over time, various industry sectors have wanted to standardize their interpretations of the guidelines within their own marketplace. This is partly to ensure that their versions of ISO 9000 have their specific requirements, but also to try and ensure that more appropriately trained and experienced

1144:

The standard no longer specifies that the organization shall issue and maintain documented procedures, but ISO 9001:2015 requires the organization to document any other procedures required for its effective operation. The standard also requires the organization to issue and communicate a documented

1140:

Before the certification body can issue or renew a certificate, the auditor must be satisfied that the company being assessed has implemented the requirements of sections 4 to 10. Sections 1 to 3 are not directly audited against, but because they provide context and definitions for the rest of the

1136:

cycle in a process-based approach but is now further encouraging this to have risk-based thinking (section 0.3.3 of the introduction). The purpose of the quality objectives is to determine the conformity of the requirements (customers and organizations), facilitate effective deployment, and improve

1836:

Pickrell argues that ISO systems merely gauge whether the processes are being followed. It does not gauge how good the processes are or whether the correct parameters are being measured and controlled to ensure quality. Furthermore, when unique technical solutions are involved in the creation of a

1173:

An organization applying for ISO 9001 certification is audited based on an extensive sample of its sites, functions, products, services, and processes. The auditor presents a list of problems (defined as "nonconformities", "observations", or "opportunities for improvement") to management. If there

1777:

One study showing reasons for not adopting this standard include the risks and uncertainty of not knowing if there are direct relationships to improved quality, and what kind and how many resources will be needed. Additional risks include how much certification will cost, increased bureaucratic

308:

The global adoption of ISO 9001 may be attributable to several factors. In the early days, the ISO 9001 (9002 and 9003) requirements were intended to be used by procuring organizations, such as contractors and design activities, as the basis of contractual arrangements with their suppliers. This

1832:

Dytz argues that ISO 9001 certification is based on 7 management principles and that companies are free to develop their internal tools and working methods, however, the model adopted to audit and certify companies does not evaluate the effectiveness of these methods. Even when there is still a

1294:

via preventive actions, instead of just checking final product, and continued to require evidence of compliance with documented procedures. As with the first edition, the down-side was that companies tended to implement its requirements by creating shelf-loads of procedure manuals, and becoming

1550:

is an interpretation agreed upon by major automotive manufacturers (American and European manufacturers); the latest version is based on ISO 9001:2008. The emphasis on a process approach is stronger than in ISO 9001:2008. ISO/TS 16949:2009 contains the full text of ISO 9001:2008 and automotive

274:

Third-party certification bodies confirm that organizations meet the requirements of ISO 9001. Over one million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today. However, the ISO certification process has been

261:

needs within the statutory and regulatory requirements related to a product or service. The ISO refers to the set of standards as a "family", bringing together the standard for quality management systems and a set of "supporting standards", and their presentation as a family facilitates their

313:

as a single management system. If a chosen supplier was weak in the controls of their measurement equipment (calibration), and hence QC/inspection results, that specific requirement would be invoked in the contract. Adopting a single quality assurance requirement also leads to cost savings

1809:

Dalgleish argues: "... quality has a positive effect on return on investment, market share, sales growth, better sales margins, and competitive advantage,...taking a quality approach is unrelated to ISO 9000 registration." In fact, ISO itself advises that ISO 9001 can be implemented without

1848:

ISO 9001 certification has a three-year validity period. At the end of this period, every certified organization must renew its certificate. Not all organizations are successful in their renewal. Some organizations are not able to renew the certificate, because they do not conform to all

1722:

How well the auditor finds and communicates areas of improvement. While ISO auditors may not provide consulting to the clients they audit, there is the potential for auditors to point out areas of improvement. Many auditors simply rely on submitting reports that indicate compliance or

358:

showed better overall financial performance was achieved for companies in Denmark. Rajan and Tamimi (2003) showed that ISO 9001 certification resulted in superior stock market performance and suggested that shareholders were richly rewarded for the investment in an ISO 9001 system.

1165:

bodies to authorize ("accredit") the certification bodies. Both the accreditation bodies and the certification bodies charge fees for their services. The various accreditation bodies have mutual agreements with each other to ensure that certificates issued by one of the

1797:

The standard is seen as especially prone to failure when a company is interested in certification before quality. Certifications are in fact often based on customer contractual requirements rather than a desire to actually improve quality. ISO's Roger Frost suggested:

333:

In addition to many stakeholders' benefits, several studies have identified significant financial benefits for organizations certified to ISO 9001, with an ISO analysis of 42 studies showing that implementing the standard enhances financial performance. Corbett

1860:

Some companies may believe that they have internalized the certification benefits into their processes and do not feel the need for formal certification as they can continue to conform to the ISO 9001 standard without formal registration within a certification

1837:

new part, ISO does not validate the robustness of the technical solution—a key part of advanced quality planning. It is not unheard of for an ISO-certified plant to display poor quality performance due to poor process selection and/or poor technical solutions.

1707:

system without this desire often take the cheapest road to get a certificate on the wall and ignore problem areas uncovered in the audits. External motivations (such as stakeholder pressure or customer demand) tend to produce lower certification benefits.

1833:

superficial analysis of this effectiveness, mainly due to the time available to audit these companies, the certifications do not distinguish two companies with the same business model, with regard to their internal capacity and quality of management.

325:

on Standards, Quality and International Competitiveness, Cmd 8621, and Third-Party Certification of Quality Management Systems was born under the auspices of the National Accreditation Council of Certification Bodies (NACCB), which has become the

1853:

Some companies may think that the total cost outweighs the certification benefits. This is the most cited reason for voluntary decertification, but some research suggests that economic underperformance is not the reason why firms lose the

1590:

is quality management system requirements for the design, development, production, installation, and service of products for the petroleum, petrochemical, and natural gas industries. It is equivalent to API Spec Q1 without the Monogram

1318:. Design and development procedures were required only if a company does, in fact, engage in the creation of new products. The 2000 version sought to make a radical change in thinking by actually placing front and center the concept of 349:

found similarly superior performance and demonstrated that this was statistically significant and not a function of organization size. Naveha and Marcus claimed that implementing ISO 9001 led to superior operational performance in the

3432: 1890:

propensity for ISO 9001 withdrawal can be estimated roughly at 18% (60,000/333,333). The propensity of a given organization to lose its certification can be estimated, depending on several factors specific to the organization:

6133: 270:

deals with the requirements that organizations wishing to meet the standard must fulfill. ISO/TS 9002 offers guidelines for the application of ISO 9001. ISO 9004 gives guidance on achieving sustained organizational success.

1763:

overhead and paperwork are excessive and extremely inefficient". The level of minimum documentation for a minimum scope organization has been greatly reduced, going from ISO 9001:2000 to ISO 9001:2008 to ISO 9001:2015.

1702:

Commitment of senior management to monitor, control, and improve quality. Senior managers must be strongly involved in the quality management activities, starting with the definition of a quality strategy for the

1351:. There were no new requirements. For example, in ISO 9001:2008, a quality management system being upgraded just needs to be checked to see if it is following the clarifications introduced in the amended version. 916:

Leaders establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization's objectives.

1743:

By putting customers first, organizations can make sure they consistently meet customer needs and enhance customer satisfaction. This can lead to more repeat customers, new clients and increased business for the

1178:(meaning that it is committed to the method and model of quality management described in the standard) or it is not. In this respect, ISO 9001 certification contrasts with measurement-based quality systems. 1737:

By assessing their context, organizations can define who is affected by their work and what they expect. This enables clearly stated business objectives and the identification of new business opportunities.

1414:

Less prescriptive requirements for documentation: the organization can now decide, in addition to the mandatory documents and records, what documented information it needs and in what format it should be

1279:("MIL SPECS"), and so was well-suited to manufacturing. The emphasis tended to be placed on conformance with procedures rather than the overall process of management, which was likely the actual intent. 1347:

ISO 9001:2008 in essence re-narrates ISO 9001:2000. The 2008 version only introduced clarifications to the existing requirements of ISO 9001:2000 and some changes intended to improve consistency with

374:(2002), have indicated that while there is some evidence of this, the improvement is partly driven by the fact that there is a tendency for better-performing companies to seek ISO 9001 certification. 1246:

ISO 9000:1987 had the same structure as the UK Standard BS 5750, with three "models" for quality management systems, the selection of which was based on the scope of activities of the organization:

1774:

Wilson suggests that ISO standards "elevate inspection of the correct procedures over broader aspects of quality", and therefore, "the workplace becomes oppressive and quality is not improved".

1453:

services, yet the ISO 9001 guidelines, because they are business management guidelines, can be applied to each of these. Diverse organizations—police departments (United States), professional

972:

An organization and its external providers (suppliers, contractors, service providers) are interdependent and a mutually beneficial relationship enhances the ability of both to create value.

1391:

The 2015 version is also less prescriptive than its predecessors and focuses on performance. This was achieved by combining the process approach with risk-based thinking, and employing the

1094:

is a document of approximately 30 pages available from the national standards organization in each country. Only ISO 9001 is directly audited against for third-party assessment purposes.

1857:

In some industries, there may be too many competitors already certified which may create the sensation that the potential for competitive advantage gained from (re)certification is lower.

1186:

The ISO 9000 standard is continually being revised by standing technical committees and advisory groups, who receive feedback from those professionals who are implementing the standard.

905:

Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.

3629:

Sroufe, Robert and Sime Curkovic, "An examination of ISO 9000:2000 and supply chain quality assurance." Journal of Operations Management, Volume 26, Issue 4, July 2008, Pages 503–520

1770:"Opponents claim that it is only for documentation. Proponents believe that if a company has documented its quality systems, then most of the paperwork has already been completed." 1747:

Organizations work in a more efficient way as all their processes are aligned and understood by everyone. This increases productivity and efficiency, bringing internal costs down.

3705: 1849:

requirements, and others simply decide not to renew the certificate. There are several reasons why an organization may lose or decide not to renew its ISO 9000 certification:

5645: 1471:

guidelines are an interpretation of ISO 9000 produced by the UK Board of Trade to suit the processes of the information technology industry, especially software development.

86: 1170:(CB) are accepted worldwide. Certification bodies themselves operate under another quality standard, ISO/IEC 17021, while accreditation bodies operate under ISO/IEC 17011. 2711:

Naveh, Eitan; Marcus, Alfred (2007). "Financial performance, ISO 9000 standard and safe driving practices effects on accident rate in the U.S. Motor carrier industry".

5640: 300:

of NATO AQAP, MIL-Q, and Def Stan standards. Eventually, industries adopted ISO 9000 instead of forcing contractors to adopt multiple—and often similar—requirements.

1802:"If you just want the certificate on the wall, chances are you will create a paper system that doesn't have much to do with the way you actually run your business." 5145: 4523: 2190: 2011: 2000: 1158: 1014: 284: 246: 362:

While the connection between superior financial performance and ISO 9001 may be seen from the examples cited, there remains no proof of direct causation, though

3206: 1388:

management system standard helps ensure that consumers can secure reliable, desired quality goods and services. This further increases benefits for a business.

1806:

Certification by an independent auditor is often seen as the problem area, and according to Barnes, "has become a vehicle to increase consulting services".

5367: 1607:

is the Quality management system with particular requirements for the application of ISO 9001:2015 for electoral organizations at all levels of government.

6442: 6362: 6153: 6148: 5994: 4137:"What really matters for a successful implementation of Lean production? A multiple linear regression model based on European manufacturing companies" 928:

People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization's benefit.

3283:"ISO/IEC 17021-1:2015 Conformity assessment — Requirements for bodies providing audit and certification of management systems — Part 1: Requirements" 6160: 4453:

Naveh, E. (1999). ISO 9000 survey'99: An analytical tool to assess the costs, benefits and savings of ISO 9000 registration. QSU Publishing Company.

351: 4514: 4425:

Naveh, E.; Marcus, A. (2004). "When Does the ISO 9000 Quality Assurance Standard Lead to Performance Improvement? Assimilation and Going Beyond".

1715:

quality manual instead of creating a manual that documents existing practices and only adds new processes to meet the ISO standard when necessary.

1319: 1295:

burdened with an ISO bureaucracy. In some companies, adapting and improving processes could actually be impeded by the quality management system.

4467: 1479:

is the Aerospace Basic Quality System Standard, an interpretation developed by major aerospace manufacturers. Those major manufacturers include

6693: 1402:

High-Level Structure of 10 clauses is implemented. Now all new management system standards released by ISO will have this high-level structure

5055: 4419: 2933: 2436: 2390: 2198: 2889:

Santos, Leticia; Escanciano, Carmen (2002). "Benefits of the ISO 9000:1994 system: Some considerations to reinforce competitive advantage".

385:, interdepartmental communications, work processes, and customer/supplier partnerships derived, far exceeds any and all initial investment. 6762: 6563: 6086: 5469: 5060: 5030: 3683: 327: 3078: 6407: 5737: 5534: 296: 2076:

Poksinska, Bozena; Dahlgaard, Jens Jörn; Antoni, Marc (2002). "The state of ISO 9000 certification: A study of Swedish organizations".

4858: 3272:

ISO/IEC 17011: "Conformity assessment. General requirements for accreditation bodies accrediting conformity assessment bodies" (2004).

1411:

Risk-based thinking throughout the standard makes the whole management system a preventive tool and encourages continuous improvement

5934: 4958: 4411: 3716: 3385: 3363: 3231: 2477: 2006: 1671: 1538: 1534: 1492: 224: 206: 104: 54: 3790: 3742: 1638: 314:

throughout the supply chain by reducing the administrative burden of maintaining multiple sets of quality manuals and procedures.

144: 137: 2679:"ISO 9000 registration's impact on sales and profitability: A longitudinal analysis of performance before and after accreditation" 6498: 5670: 5514: 1408:

A requirement that those at the top of an organization be involved and accountable, aligning quality with wider business strategy

40: 3433:"BSI obtains first global accreditation from ANAB to certify organizations to the new Quality Management standard ISO 9001:2015" 291:

that were proposed to ISO in 1979. However, its history can be traced back some twenty years before that, to the publication of

3308: 354:. Sharma identified similar improvements in operating performance and linked this to superior financial performance. Chow-Chua 262:

integrated application within an organisation. ISO 9000 deals with the fundamentals and vocabulary of QMS, including the seven

3263:

ISO/IEC 17021: "Conformity assessment. Requirements for bodies providing audit and certification of management systems" (2011)

2378: 187: 6593: 6588: 6295: 159: 4354:"ISO 9001 internal decertification motivations: exploring barriers and benefits of certification as withdrawal antecedents" 2467: 6387: 5717: 5650: 5230: 4878: 1559:

is the Telecom Quality Management and Measurement System Standard, an interpretation developed by the telecom consortium,

1441:

The ISO 9001 standard is generic; its parts must be carefully interpreted to make sense within a particular organization.

1934:—Quality management—Managing an organization for quality results — Guidance for realizing financial and economic benefits 1698:

The effectiveness of the ISO system being implemented depends on a number of factors, the most significant of which are:

1533:

is an interpretation agreed upon by major automotive manufacturers (GM, Ford, Chrysler). It includes techniques such as

1442: 3866:

Dytz, Andre (2019). WHY DO ISO 9001 COMPANIES FAIL?A reflection for board members, consultants and certification bodies

166: 6836: 6732: 6210: 4507: 2918:

A Collection of Papers Presented at the 55th Conference on Glass Problems: Ceramic Engineering and Science Proceedings

2056: 1653: 6392: 6300: 6250: 6009: 5342: 5337: 4203:"Factors influencing firm propensity for ISO 9001 withdrawal: Evidence on decertification tendency and antecedents" 3882: 3643: 3484:"Factors influencing firm propensity for ISO 9001 withdrawal: Evidence on decertification tendency and antecedents" 3042: 3004: 2964: 2601: 2144:

Tsim, Y.C.; Yeung, V.W.S.; Leung, Edgar T.C. (2002). "An adaptation to ISO 9001:2000 for certified organizations".

1042: 242: 3587: 1649: 133: 6658: 6603: 6382: 6367: 6347: 5625: 5045: 4541: 2041: 1132:

Essentially, the layout of the standard is similar to the previous ISO 9001:2008 standard in that it follows the

173: 4300:"Impact of ISO 9001 certification cancellation on business performance: a case study in Slovenian organisations" 2773:

Chow-Chua, Clare; Goh, Mark; Wan, Tan Boon (2003). "Does ISO 9000 certification improve business performance?".

6706: 6613: 6402: 6377: 5589: 5584: 3937:"The difference in the perceived benefits between firms that maintain ISO certification and those that do not" 2837:"The difference in the perceived benefits between firms that maintain ISO certification and those that do not" 1753:

Organizations can expand into new markets, as some sectors and clients require ISO 9001 before doing business.

939:

A desired result is achieved more efficiently when activities and related resources are managed as a process.

3771: 3410: 6260: 5802: 5792: 5787: 5362: 5347: 5287: 4721: 4716: 4676: 258: 155: 2181: 950:

Improvement of the organization's overall performance should be a permanent objective of the organization.

6831: 6810: 6578: 6568: 5697: 5115: 4696: 4500: 2621: 2241: 1520: 292: 2270:"ISO 9004:2018 - Quality management - Quality of an organization - Guidance to achieve sustained success" 2214:

Beattie, Ken R. (1999). "Implementing ISO 9000: A study of its benefits among Australian organizations".

5999: 5862: 5509: 4883: 4731: 4701: 4594: 4584: 4545: 4537: 2021: 1996: 1818: 1417:

Alignment with other key management system standards through the use of a common structure and core text

1268:

covered only the final inspection of finished product, with no concern for how the product was produced.

382: 2337: 4202: 3483: 2746:

Sharma, Divesh S. (2005). "The association between ISO 9000 certification and financial performance".

2563:

Design and Airworthiness Requirements for Service Aircraft Volume 1 - Aeroplanes Book 1 (Parts 0 to 3)

6757: 6663: 6397: 6372: 6215: 6056: 5494: 5297: 5170: 4953: 4136: 4035: 3114: 1783: 1167: 46: 1361:

ISO 9004:2009 "Managing for the sustained success of an organization. A quality management approach"

6598: 6337: 1822: 4299: 2444: 2418: 1586: 6543: 6478: 4818: 4442: 4381: 4327: 4280: 4230: 4164: 4073: 4011: 3964: 3849: 3691: 3568: 3511: 3335: 2817: 2656: 2513: 2256:"ISO/TS 9002:2016 - Quality management systems - Guidelines for the application of ISO 9001:2015" 2036: 1952:—Guidelines for quality management systems auditing and environmental management systems auditing 363: 263: 4475: 1928:—Measurement management systems — Requirements for measurement processes and measuring equipment 1508: 1405:

Greater emphasis on building a management system suited to each organization's particular needs

5372: 4471: 4415: 4407: 4373: 4319: 4272: 4222: 4156: 4117: 4065: 4003: 3956: 3912: 3607: 3560: 3503: 3087: 2939: 2929: 2728: 2473: 2386: 2194: 2026: 1840:

Lastly, the standard itself is proprietary, and not open to inspection by the general public.

1573:

compliance with ISO 13485 does not necessarily mean compliance with ISO 9001 (and vice versa).

1516: 1500: 1392: 1291: 1261:

had basically the same material as ISO 9001 but without covering the creation of new products.

3815: 180: 6841: 6106: 5847: 5175: 4434: 4365: 4311: 4264: 4214: 4148: 4107: 4055: 4047: 3995: 3948: 3902: 3894: 3841: 3599: 3550: 3542: 3495: 2921: 2898: 2871: 2809: 2782: 2755: 2720: 2693: 2646: 2636: 2622:"The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis" 2544: 2223: 2161: 2153: 2124: 2085: 1512: 1504: 1276: 339: 3984:"Valuation of the option of abandoning ISO 9001 certification: an empirical study in Spain" 2360: 1254:

was for companies and organizations whose activities included the creation of new products.

1252:

Model for quality assurance in design, development, production, installation, and servicing

6716: 6437: 6342: 6096: 6024: 6019: 6014: 5499: 5462: 5457: 5452: 5447: 5442: 5437: 5432: 3531:"Firm preparation for ISO 9001 certification – the case of the hotel industry in Portugal" 3140: 2678: 2318: 2116: 2051: 2046: 1814: 1778:

processes and risk of poor company image if the certification process fails. According to

1496: 3239: 1684:

The debate on the effectiveness of ISO 9000 commonly centers on the following questions:

1613:

is the Quality Management System applicable only to Testing and Calibration Laboratories.

2103: 6004: 5752: 5564: 5427: 5417: 5412: 5407: 5402: 5397: 5392: 5387: 5382: 4751: 4741: 2313: 2283: 1826: 1484: 1457:

teams (Mexico), and city councils (UK)—have successfully implemented ISO 9001 systems.

1146: 1068: 2532: 6825: 6792: 6767: 6752: 6688: 6683: 6678: 6673: 6668: 6513: 6458: 6427: 6417: 6280: 6270: 6240: 6235: 6185: 6165: 6143: 6128: 6081: 6046: 5989: 5984: 5974: 5852: 5797: 5772: 5767: 5747: 5620: 5160: 4736: 4599: 4569: 4385: 4331: 4284: 4234: 4168: 4077: 4015: 3968: 3572: 3515: 2836: 2821: 2548: 1961: 1787: 1577: 1369:

and the ISO 10000 series, may also be used for specific parts of the quality system.

1162: 318: 250: 4446: 3312: 1740:

Organizations can identify and address the risks associated with their organization.

890:

The ISO 9000 series are based on seven quality management principles (QMP), namely:

6653: 6623: 6483: 5827: 5822: 5685: 5680: 5675: 5594: 5539: 5489: 5422: 5377: 5352: 5282: 5277: 5272: 5267: 5262: 5220: 5185: 5095: 5090: 4918: 4726: 4492: 2396: 1545: 1480: 1141:

standard, not that of the organization, their contents must be taken into account.

1077: 377:

The mechanism for improving results has also been the subject of much research. Lo

4369: 4268: 4152: 4112: 4095: 4051: 3546: 4315: 3999: 3336:"The Standard ISO 9001:2015 – A Milestone in the Evolution of Quality Management" 2759: 1958:—Quality management system requirements for automotive-related products suppliers 6628: 6325: 6320: 6315: 5899: 5816: 4788: 4353: 4252: 3881:

Cândido, Carlos J.F.; Coelho, Luís M.S.; Peixinho, Rúben M.T. (4 January 2016).

3845: 3530: 2575: 2356: 1940:—Medical devices—Quality management systems—Requirements for regulatory purposes 1779: 322: 122: 4218: 3983: 3898: 3499: 3116:

The ISO Survey of Management System Standard Certifications – 2014 (data table)

6618: 6523: 6230: 6205: 5969: 5924: 5660: 5317: 5130: 5023: 5018: 5013: 4973: 4948: 4823: 4579: 4253:"Determinants of expected performance after ISO 9001 certification withdrawal" 3952: 3603: 3050:, International Organization for Standardization, pp. 1–2, archived from 2925: 2902: 2875: 2786: 2724: 2697: 2157: 2089: 2016: 1955: 1450: 1378: 321:

took steps to improve national competitiveness following the publication of a

4377: 4323: 4276: 4226: 4160: 4121: 4069: 4034:

Cândido, Carlos J.F.; Coelho, Luís M.S.; Peixinho, Rúben M.T. (5 June 2019).

4007: 3960: 3916: 3611: 3564: 3507: 2943: 2920:. Vol. 16. Hoboken, NJ, US: John Wiley & Sons, Inc. pp. 15–18. 2916:

Alcorn, Janice E. (26 March 2008). "The Benefits of ISO 9000 Certification".

6787: 6782: 6777: 6772: 6747: 6737: 6698: 6648: 6643: 6638: 6633: 6538: 6533: 6528: 6518: 6508: 6493: 6473: 6468: 6463: 6412: 6357: 6352: 6332: 6310: 6290: 6245: 6225: 6180: 6175: 6170: 6138: 6101: 6091: 6076: 6071: 6066: 6051: 6036: 6031: 5959: 5954: 5949: 5929: 5919: 5914: 5909: 5894: 5889: 5837: 5832: 5812: 5782: 5757: 5742: 5712: 5665: 5655: 5635: 5630: 5615: 5610: 5524: 5245: 5240: 5135: 4781: 4776: 4771: 4766: 4761: 4669: 4664: 4659: 4654: 4438: 3936: 3012:, International Organization for Standardization, p. 11, archived from 2972:, International Organization for Standardization, p. 17, archived from 2813: 2620:

Corbett, Charles J.; Montes-Sancho, María J.; Kirsch, David A. (July 2005).

1979: 1973: 1967: 1949: 1943: 1937: 1931: 1925: 1919: 1567: 1366: 1348: 288: 3086:, International Organization for Standardization, p. 1, archived from 2732: 2641: 1423:

Quality Manual & Management representative (MR) are no longer mandatory

4461: 4404:

ISO 9001: 2000 for Software and Systems Providers: An Engineering Approach

3468: 3454: 3282: 2269: 2255: 2227: 2128: 1691:

Does it help to implement an ISO 9001-compliant quality management system?

1610: 1602: 1594: 1053: 1024: 275:

criticised as being wasteful and not being useful for all organizations.

6422: 6200: 5904: 5732: 5569: 5559: 5544: 5519: 5504: 5479: 5474: 5357: 5332: 5327: 5312: 5307: 5302: 5292: 5257: 5252: 5235: 5215: 5210: 5205: 5200: 5195: 5190: 5180: 5165: 5155: 5150: 5140: 5125: 5120: 5110: 5105: 5100: 5085: 5080: 5075: 5070: 5065: 5050: 5035: 5008: 5003: 4998: 4993: 4988: 4983: 4978: 4968: 4963: 4943: 4938: 4928: 4923: 4913: 4908: 4898: 4893: 4888: 4863: 4853: 4746: 4649: 4644: 4639: 4634: 4629: 4624: 4619: 4614: 4609: 4060: 3555: 1991: 1582:

provides guidelines for the application of ISO 9001 to computer software.

267: 254: 4456: 3907: 3650: 3166: 3051: 3013: 2973: 2862:

Buttle, Francis (1997). "ISO 9000: Marketing motivations and benefits".

2660: 2517: 2501: 2437:"Standards, Training, Testing, Assessment and Certification – BSI Group" 1750:

Organizations will meet necessary statutory and regulatory requirements.

1354:

ISO 9001 is supplemented directly by two other standards of the family:

6711: 6503: 6488: 6285: 6275: 6265: 6041: 5857: 5807: 5702: 5690: 4848: 4843: 4838: 4833: 4828: 4813: 4808: 4803: 4798: 4793: 4756: 4711: 4706: 4691: 4686: 4681: 3178: 2800:

Rajan, Murli; Tamimi, Nabil (2003). "Payoff to ISO 9000 Registration".

2166: 1985: 1555: 1358:

ISO 9000:2005 "Quality management systems. Fundamentals and vocabulary"

1082: 961:

Effective decisions are based on the analysis of data and information.

3853: 2651: 2615: 2613: 2611: 1599:

is the guidelines for the application of ISO 9001 in local government.

1259:

Model for quality assurance in production, installation, and servicing

6573: 6558: 6553: 6548: 6220: 6195: 6123: 5979: 5964: 5944: 5939: 5884: 5877: 5872: 5867: 5762: 5727: 5574: 5225: 5040: 4604: 4036:"Why firms lose their ISO 9001 certification: Evidence from Portugal" 3207:"Using Quality Objectives to Drive Strategic Performance Improvement" 1810:

certification, simply for the quality benefits that can be achieved.

1488: 1475: 1467: 1454: 1446: 393:

The increase in ISO 9001 certification is shown in the tables below.

1656:. Statements consisting only of original research should be removed. 6061: 2561:

Ministry of Defence, Defence Standard 00-970 / Volume 2 / Issue 1,

342:

compared to otherwise similar organizations without certification.

6608: 6583: 6305: 6190: 5842: 5707: 5579: 5554: 5549: 5529: 4903: 4873: 4868: 4589: 4574: 4564: 4559: 4487: 4251:

Cândido, Carlos J. F.; Ferreira, Luís M. F. R. (7 November 2021).

3364:"Infographic: ISO 9001:2015 vs. 2008 revision – What has changed?" 3142:

The ISO Survey of Management System Standard Certifications – 2014

3080:

The ISO Survey of Management System Standard Certifications – 2011

1076: 310: 3044:

The ISO Survey of ISO 9001:2000 and ISO 14001 Certificates – 2003

2966:

The ISO Survey of ISO 9001:2000 and ISO 14001 Certificates – 2003

2244:. International Organization for Standardization. September 2021. 6255: 6118: 6111: 5777: 5722: 5322: 4933: 3715:. International Organization for Standardization. Archived from 2031: 1922:—Quality management—Guidelines to quality management in projects 1813:

Abrahamson argues that fashionable management discourse such as

1133: 4496: 4201:

Ferreira, Luís M. F. R.; Cândido, Carlos J. F. (1 March 2021).

3887:

International Journal of Operations & Production Management

3592:

International Journal of Operations & Production Management

3482:

Ferreira, Luís M. F. R.; Cândido, Carlos J. F. (1 March 2021).

2104:

What is the ISO 9000 family of standards on quality management?

1897:

certification barriers that were overcome during certification;

6742: 6432: 5484: 4352:

Cândido, Carlos J. F.; Ferreira, Luís M. F. R. (14 May 2021).

1621: 1335:

Use your records to prove that requirements have been met; and

116: 61: 20: 4096:"Reasons for decertification of ISO 9001. An empirical study" 3588:"ISO 9000: integration rationales and organizational impacts" 3529:

Esgarrancho, Sandra; Cândido, Carlos J. F. (2 January 2020).

2891:

International Journal of Quality & Reliability Management

2864:

International Journal of Quality & Reliability Management

2775:

International Journal of Quality & Reliability Management

2686:

International Journal of Quality & Reliability Management

2469:

Understanding ISO 9000 and Implementing the Basics to Quality

3982:

Sansalvador, Manuel E.; Brotons, José M. (2 December 2015).

1794:

of ISO 9001 does not guarantee a successful quality system.

1560: 397:

Worldwide total of ISO 9001 certificates (end of each year)

287:(ISO). It was based on the BS 5750 series of standards from 3148:, International Organization for Standardization, p. 1 3883:"The financial impact of a withdrawn ISO 9001 certificate" 3743:"Probing the Limits – ISO 9000: More Hindrance Than Help" 2677:

Heras, Iñaki; Dick, Gavin P.M.; Casadesús, Martí (2002).

2139: 2137: 1964:—Information security management systems standards family 1864:

Some of the customers may no longer demand certification.

3684:"Good Business Sense Is the Key to Confronting ISO 9000" 1266:

Model for quality assurance in final inspection and test

338:

showed that certified organizations achieved a superior

4135:

Chiarini, Andrea; Brunetti, Federico (3 October 2019).

2272:. International Organization for Standardization. 2023. 2258:. International Organization for Standardization. 2023. 1645: 1091:

ISO 9001:2015 Quality management systems — Requirements

82: 1332:

Provide correct version of documents at points of use;

3586:

Boiral, Olivier; Roy, Marie-Josée (6 February 2007).

2379:"A Brief History of ISO 9000: Where did we go wrong?" 370:(2005), may suggest it. Other writers, such as Heras 4470:. Asigurarea Calitatii – Quality Assurance 21 (83), 4457:

An abstract of the 2007's ISO survey of certificates

2533:"The ISO 9000 series and its implications for HACCP" 1306:

replaced all three former standards of 1994 issues,

1188: 6725: 6451: 5603: 4552: 3935:Lo, Liang Kang; Chang, Dong Shang (15 April 2007). 1048: 1038: 1030: 1020: 1010: 1000: 992: 77:

may be too technical for most readers to understand

4304:Total Quality Management & Business Excellence 4257:Total Quality Management & Business Excellence 4040:Total Quality Management & Business Excellence 3988:Total Quality Management & Business Excellence 3535:Total Quality Management & Business Excellence 758:Top 10 countries for ISO 9001 certificates (2009) 630:Top 10 countries for ISO 9001 certificates (2010) 502:Top 10 countries for ISO 9001 certificates (2014) 266:principles that underlie the family of standards. 4094:Simon, Alexandra; Kafel, Piotr (1 October 2018). 3791:"Probing the Limits: ISO 9001 Proves Ineffective" 3119:, International Organization for Standardization 2290:. International Organization for Standardization 2102:International Organization for Standardization, 1988:—aerospace industry implementation of ISO 9000/1 1868:management systems (e.g., TQM, six sigma, lean). 1688:Are the quality principles in ISO 9001 of value? 2314:"So many standards to follow, so little payoff" 1800: 1768: 1275:was also influenced by existing U.S. and other 4466:Bacivarov, Ioan (Coordinating Editor) (2015). 2843:. International Journal of Production Research 2191:International Organization for Standardization 2117:The ISO 9000 family of International Standards 2012:International Organization for Standardization 1694:Does it help to obtain ISO 9001 certification? 1159:International Organization for Standardization 1085:, Japan advertising its ISO 9001 certification 1015:International Organization for Standardization 285:International Organization for Standardization 247:International Organization for Standardization 4508: 4207:International Journal of Production Economics 3832:Abrahamson, E. (1996). "Management Fashion". 3488:International Journal of Production Economics 3037: 3035: 3033: 2999: 2997: 2995: 2993: 2959: 2957: 2955: 2953: 2672: 2670: 2602:"2024 Case Study on the Benefits of ISO 9001" 2576:"DOES ISO 9001 PAY? – ANALYSIS OF 42 STUDIES" 886:ISO 9000 series Quality Management Principles 8: 3941:International Journal of Production Research 3109: 3107: 1420:Inclusion of Knowledge Management principles 1338:Develop a procedure to control your records. 987: 283:ISO 9000 was first published in 1987 by the 4427:IEEE Transactions on Engineering Management 3765: 3763: 2307: 2305: 1906:expected performance after decertification; 1874:Expected performance after decertification. 328:United Kingdom Accreditation Service (UKAS) 55:Learn how and when to remove these messages 4515: 4501: 4493: 4402:Bamford, Robert; Deibler, William (2003). 3309:"25 Years of ISO 9000 | A View from the Q" 1541:. QS 9000 is now replaced by ISO/TS 16949. 1097:Contents of ISO 9001:2015 are as follows: 1067: 986: 4111: 4059: 3906: 3677: 3675: 3673: 3671: 3625: 3623: 3621: 3554: 3135: 3133: 3073: 3071: 2650: 2640: 2351: 2349: 2347: 2331: 2329: 2165: 1672:Learn how and when to remove this message 1395:cycle at all levels in the organization. 225:Learn how and when to remove this message 207:Learn how and when to remove this message 105:Learn how and when to remove this message 89:, without removing the technical details. 3649:. ISO Management Systems. Archived from 3343:Asigurarea Calitatii – Quality Assurance 2338:"Is ISO the way to go? Some say, Not So" 894:The seven quality management principles 892: 756: 628: 500: 395: 3637: 3635: 2748:The International Journal of Accounting 2068: 2385:(2nd ed.). Oak Tree Press. 2000. 1329:Approve documents before distribution; 1110:Section 4: Context of the organization 143:Please improve this article by adding 4347: 4345: 4343: 4341: 4246: 4244: 4196: 4194: 4192: 4190: 4188: 4186: 4184: 4182: 4180: 4178: 4089: 4087: 4029: 4027: 4025: 3930: 3928: 3926: 3876: 3874: 3872: 87:make it understandable to non-experts 7: 1758:Criticisms of ISO 9001 certification 3179:"ISO quality management principles" 1946:—Environmental management standards 1782:, ISO 9001 promotes specification, 297:United States Department of Defense 16:Set of quality management standards 3334:Bacivarov, Ioan (1 October 2015). 2713:Accident Analysis & Prevention 2574:Manders, Basak (10 October 2012). 2312:Clifford, Stephanie (1 May 2005). 1894:initial certification motivations; 1885:Propensity for ISO 9000 withdrawal 1461:auditors are sent to assess them. 14: 4358:Production Planning & Control 4141:Production Planning & Control 3789:Dalgleish, Scott (1 April 2005). 3411:"ISO 9001:2015 – Just published!" 3366:. Maritime Cyprus. 11 August 2016 2007:International Accreditation Forum 1903:decertification motivations held; 1877:Improper ISO 9001 implementation. 1523:. The current version is AS9100D. 1493:General Electric Aircraft Engines 1437:Industry-specific interpretations 1398:Some of the key changes include: 1128:Section 10: Continual Improvement 1125:Section 9: Performance evaluation 36:This article has multiple issues. 6806: 6805: 3834:The Academy of Management Review 3770:Henricks, Mark (December 2001). 3644:"Is ISO 9000 really a standard?" 3232:"OBJECTIVE OF THE SAMPLE MANUAL" 1970:—Anti-bribery management systems 1900:certification benefits achieved; 1711:implementation of the standard. 1626: 1107:Section 3: Terms and definitions 121: 66: 25: 3741:Dalgleish, Scott (5 May 2003). 2466:Stamatis, D H (8 August 1995). 2242:"ISO 9000 – Quality management" 2131:, accessed on 20 September 2024 2106:, accessed on 20 September 2024 1976:—Road traffic safety management 1325:ISO 9000 Requirements include: 1182:Evolution of ISO 9000 standards 1168:accredited certification bodies 1137:the quality management system. 1104:Section 2: Normative references 1025:ISO/TC 176/SC 2 Quality systems 44:or discuss these issues on the 3821:. Abridged version. ISO. 2005. 2361:"The 'quality' you can't feel" 958:Evidence-based decision making 1: 4370:10.1080/09537287.2021.1916638 4269:10.1080/14783363.2021.1997142 4153:10.1080/09537287.2019.1589010 4113:10.15446/innovar.v28n70.74449 4052:10.1080/14783363.2019.1625266 3682:Barnes, Frank (Spring 2000). 3547:10.1080/14783363.2017.1404428 3386:"ISO 9001 Quality management" 2284:"ISO 9000 Quality Management" 2183:Quality Management Principles 1786:, and procedures rather than 145:secondary or tertiary sources 4468:Special issue "ISO9001:2015" 4316:10.1080/14783363.2014.906107 4298:Alič, Milena (5 June 2014). 4000:10.1080/14783363.2014.929231 2760:10.1016/j.intacc.2005.01.011 2549:10.1016/0956-7135(93)90166-L 2502:"ISO 9000 and HACCP Systems" 1231: 1223: 1215: 1207: 1199: 3846:10.5465/amr.1996.9602161572 3642:Wade, Jim (May–June 2002). 2500:Adams, Catherine E (1994). 2419:"BSOL Academic – BSI Group" 2336:Wilson, Ian (4 June 2010). 2146:Managerial Auditing Journal 2057:Verification and Validation 1652:the claims made and adding 366:, such as those of Corbett 6858: 4219:10.1016/j.ijpe.2020.108024 3899:10.1108/IJOPM-11-2014-0540 3500:10.1016/j.ijpe.2020.108024 1043:Quality management systems 243:quality management systems 6801: 4534: 3953:10.1080/00207540600733709 3604:10.1108/01443570710720630 2926:10.1002/9780470314661.ch3 2903:10.1108/02656710210415703 2876:10.1108/02656719710186867 2787:10.1108/02656710310493643 2725:10.1016/j.aap.2006.11.004 2698:10.1108/02656710210429618 2506:Food and Drug Law Journal 2383:The Case Against ISO 9000 2158:10.1108/02686900210429669 2090:10.1108/09544780210439734 2042:Quality management system 981:Contents of ISO 9001:2015 768: 765: 762: 640: 637: 634: 512: 509: 506: 3413:. ISO. 23 September 2015 2802:The Journal of Investing 2216:Total Quality Management 1825:, possibly indicating a 352:U.S. automotive industry 4439:10.1109/TEM.2004.830864 3816:"The ISO Survey – 2005" 2814:10.3905/joi.2003.319536 2531:Harrigan, W.F. (1993). 969:Relationship management 317:A few years later, the 295:standards, such as the 245:(QMS) standards by the 4406:(1st ed.). CRC-Press. 2642:10.1287/mnsc.1040.0358 1804: 1772: 1365:Other standards, like 1086: 293:government procurement 253:ensure that they meet 132:relies excessively on 3776:Entrepreneur Magazine 3706:"Debunking the myths" 3311:. ASQ. Archived from 3006:The ISO Survey – 2008 2340:. The Westgard Rules. 2228:10.1080/0954412998090 2129:10.1007/s007690050157 2022:List of ISO standards 1997:Conformity assessment 1766:According to Barnes: 1113:Section 5: Leadership 1081:A fish wholesaler in 1080: 383:customer satisfaction 4263:(15–16): 1691–1717. 3994:(11–12): 1255–1268. 3694:on 27 February 2009. 2359:(19 November 2000). 1195:Edition of ISO 9001 1134:Plan, Do, Check, Act 1122:Section 8: Operation 925:Engagement of people 769:No. of certificates 641:No. of certificates 513:No. of certificates 364:longitudinal studies 3469:"Iso/Ts 54001:2019" 3245:on 20 December 2019 3236:Isopocketguides.com 2003:published standards 1871:Financial distress. 1844:ISO 9000 withdrawal 1509:Pratt & Whitney 1445:is not like making 1443:Developing software 1116:Section 6: Planning 989: 895: 759: 631: 503: 398: 6837:Quality management 4528:by standard number 3688:Review of Business 3315:on 25 October 2016 3093:on 27 January 2013 3057:on 31 October 2015 2979:on 17 January 2012 2629:Management Science 2447:on 20 October 2012 2037:Quality management 1909:and other factors. 1880:and other reasons. 1817:tends to follow a 1637:possibly contains 1320:process management 1119:Section 7: Support 1087: 893: 876:Korea, Republic of 821:Russian Federation 757: 748:Korea, Republic of 671:Russian Federation 629: 501: 396: 264:quality management 6819: 6818: 4542:ISO romanizations 4420:978-0-8493-2063-7 4147:(13): 1091–1101. 3722:on 19 August 2017 3211:Qualitydigest.com 2935:978-0-470-31466-1 2392:978-1-86076-173-7 2200:978-92-67-10650-2 2123:2, 1997, p. 325, 2121:Accred Qual Assur 2027:Management system 1821:in the form of a 1790:and improvement. 1682: 1681: 1674: 1639:original research 1517:Sikorsky Aircraft 1501:McDonnell Douglas 1393:Plan-Do-Check-Act 1292:quality assurance 1277:Defense Standards 1239: 1238: 1075: 1074: 976: 975: 883: 882: 755: 754: 627: 626: 499: 498: 249:(ISO) which help 241:is a set of five 235: 234: 227: 217: 216: 209: 191: 156:"ISO 9000 family" 115: 114: 107: 59: 6849: 6809: 6808: 4529: 4517: 4510: 4503: 4494: 4450: 4390: 4389: 4349: 4336: 4335: 4310:(7–8): 790–811. 4295: 4289: 4288: 4248: 4239: 4238: 4198: 4173: 4172: 4132: 4126: 4125: 4115: 4091: 4082: 4081: 4063: 4046:(5–6): 632–651. 4031: 4020: 4019: 3979: 3973: 3972: 3947:(8): 1881–1897. 3932: 3921: 3920: 3910: 3878: 3867: 3864: 3858: 3857: 3829: 3823: 3822: 3820: 3812: 3806: 3805: 3803: 3801: 3795:Quality Magazine 3786: 3780: 3779: 3767: 3758: 3757: 3755: 3753: 3747:Quality Magazine 3738: 3732: 3731: 3729: 3727: 3721: 3710: 3702: 3696: 3695: 3690:. Archived from 3679: 3666: 3665: 3663: 3661: 3655: 3648: 3639: 3630: 3627: 3616: 3615: 3583: 3577: 3576: 3558: 3526: 3520: 3519: 3479: 3473: 3472: 3465: 3459: 3458: 3457:. 26 March 2019. 3455:"Iso 18091:2019" 3451: 3445: 3444: 3442: 3440: 3429: 3423: 3422: 3420: 3418: 3407: 3401: 3400: 3398: 3396: 3382: 3376: 3375: 3373: 3371: 3360: 3354: 3353: 3351: 3349: 3340: 3331: 3325: 3324: 3322: 3320: 3305: 3299: 3298: 3296: 3294: 3279: 3273: 3270: 3264: 3261: 3255: 3254: 3252: 3250: 3244: 3238:. Archived from 3228: 3222: 3221: 3219: 3217: 3203: 3197: 3196: 3194: 3192: 3183: 3175: 3169: 3163: 3157: 3156: 3155: 3153: 3147: 3137: 3128: 3127: 3126: 3124: 3111: 3102: 3101: 3100: 3098: 3092: 3085: 3075: 3066: 3065: 3064: 3062: 3056: 3049: 3039: 3028: 3027: 3026: 3024: 3019:on 5 August 2011 3018: 3011: 3001: 2988: 2987: 2986: 2984: 2978: 2971: 2961: 2948: 2947: 2913: 2907: 2906: 2886: 2880: 2879: 2859: 2853: 2852: 2850: 2848: 2841:Researchgate.net 2832: 2826: 2825: 2797: 2791: 2790: 2770: 2764: 2763: 2743: 2737: 2736: 2708: 2702: 2701: 2683: 2674: 2665: 2664: 2654: 2644: 2626: 2617: 2606: 2605: 2598: 2592: 2591: 2589: 2587: 2571: 2565: 2559: 2553: 2552: 2528: 2522: 2521: 2497: 2491: 2490: 2488: 2486: 2463: 2457: 2456: 2454: 2452: 2443:. Archived from 2433: 2427: 2426: 2423:Bsieducation.org 2415: 2409: 2408: 2406: 2404: 2395:. Archived from 2375: 2369: 2368: 2353: 2342: 2341: 2333: 2324: 2323: 2309: 2300: 2299: 2297: 2295: 2280: 2274: 2273: 2266: 2260: 2259: 2252: 2246: 2245: 2238: 2232: 2231: 2211: 2205: 2204: 2188: 2178: 2172: 2171: 2169: 2141: 2132: 2113: 2107: 2100: 2094: 2093: 2078:The TQM Magazine 2073: 1677: 1670: 1666: 1663: 1657: 1654:inline citations 1630: 1629: 1622: 1513:Rockwell-Collins 1505:Northrop Grumman 1189: 1101:Section 1: Scope 1071: 1066: 1063: 1061: 1059: 1057: 1055: 990: 983: 982: 936:Process approach 896: 760: 632: 504: 399: 340:return on assets 230: 223: 212: 205: 201: 198: 192: 190: 149: 125: 117: 110: 103: 99: 96: 90: 70: 69: 62: 51: 29: 28: 21: 6857: 6856: 6852: 6851: 6850: 6848: 6847: 6846: 6822: 6821: 6820: 6815: 6797: 6721: 6447: 5599: 4548: 4530: 4527: 4521: 4488:ISO 9000 family 4484: 4424: 4399: 4397:Further reading 4394: 4393: 4351: 4350: 4339: 4297: 4296: 4292: 4250: 4249: 4242: 4200: 4199: 4176: 4134: 4133: 4129: 4093: 4092: 4085: 4033: 4032: 4023: 3981: 3980: 3976: 3934: 3933: 3924: 3880: 3879: 3870: 3865: 3861: 3831: 3830: 3826: 3818: 3814: 3813: 3809: 3799: 3797: 3788: 3787: 3783: 3769: 3768: 3761: 3751: 3749: 3740: 3739: 3735: 3725: 3723: 3719: 3708: 3704: 3703: 3699: 3681: 3680: 3669: 3659: 3657: 3653: 3646: 3641: 3640: 3633: 3628: 3619: 3585: 3584: 3580: 3528: 3527: 3523: 3481: 3480: 3476: 3471:. 11 June 2019. 3467: 3466: 3462: 3453: 3452: 3448: 3438: 3436: 3431: 3430: 3426: 3416: 3414: 3409: 3408: 3404: 3394: 3392: 3384: 3383: 3379: 3369: 3367: 3362: 3361: 3357: 3347: 3345: 3338: 3333: 3332: 3328: 3318: 3316: 3307: 3306: 3302: 3292: 3290: 3281: 3280: 3276: 3271: 3267: 3262: 3258: 3248: 3246: 3242: 3230: 3229: 3225: 3215: 3213: 3205: 3204: 3200: 3190: 3188: 3181: 3177: 3176: 3172: 3167:ISO Survey 2010 3164: 3160: 3151: 3149: 3145: 3139: 3138: 3131: 3122: 3120: 3113: 3112: 3105: 3096: 3094: 3090: 3083: 3077: 3076: 3069: 3060: 3058: 3054: 3047: 3041: 3040: 3031: 3022: 3020: 3016: 3009: 3003: 3002: 2991: 2982: 2980: 2976: 2969: 2963: 2962: 2951: 2936: 2915: 2914: 2910: 2888: 2887: 2883: 2861: 2860: 2856: 2846: 2844: 2834: 2833: 2829: 2799: 2798: 2794: 2772: 2771: 2767: 2745: 2744: 2740: 2710: 2709: 2705: 2681: 2676: 2675: 2668: 2624: 2619: 2618: 2609: 2600: 2599: 2595: 2585: 2583: 2573: 2572: 2568: 2560: 2556: 2530: 2529: 2525: 2499: 2498: 2494: 2484: 2482: 2480: 2465: 2464: 2460: 2450: 2448: 2435: 2434: 2430: 2417: 2416: 2412: 2402: 2400: 2399:on 23 June 2015 2393: 2377: 2376: 2372: 2355: 2354: 2345: 2335: 2334: 2327: 2311: 2310: 2303: 2293: 2291: 2282: 2281: 2277: 2268: 2267: 2263: 2254: 2253: 2249: 2240: 2239: 2235: 2213: 2212: 2208: 2201: 2186: 2180: 2179: 2175: 2143: 2142: 2135: 2115:Eicher, L. D., 2114: 2110: 2101: 2097: 2075: 2074: 2070: 2065: 2052:Test management 2047:Standardization 1916: 1887: 1846: 1815:Quality Circles 1760: 1730: 1678: 1667: 1661: 1658: 1643: 1631: 1627: 1620: 1497:Lockheed-Martin 1439: 1430: 1375: 1345: 1301: 1285: 1244: 1184: 1155: 1052: 1034:ISO 9000 family 1005: 985: 980: 979: 888: 391: 389:Global adoption 306: 304:Reasons for use 281: 239:ISO 9000 family 231: 220: 219: 218: 213: 202: 196: 193: 150: 148: 142: 138:primary sources 126: 111: 100: 94: 91: 83:help improve it 80: 71: 67: 30: 26: 17: 12: 11: 5: 6855: 6853: 6845: 6844: 6839: 6834: 6824: 6823: 6817: 6816: 6814: 6813: 6802: 6799: 6798: 6796: 6795: 6790: 6785: 6780: 6775: 6770: 6765: 6760: 6755: 6750: 6745: 6740: 6735: 6729: 6727: 6723: 6722: 6720: 6719: 6714: 6709: 6704: 6701: 6696: 6691: 6686: 6681: 6676: 6671: 6666: 6661: 6656: 6651: 6646: 6641: 6636: 6631: 6626: 6621: 6616: 6611: 6606: 6601: 6596: 6591: 6586: 6581: 6576: 6571: 6566: 6561: 6556: 6551: 6546: 6541: 6536: 6531: 6526: 6521: 6516: 6511: 6506: 6501: 6496: 6491: 6486: 6481: 6476: 6471: 6466: 6461: 6455: 6453: 6449: 6448: 6446: 6445: 6440: 6435: 6430: 6425: 6420: 6415: 6410: 6405: 6400: 6395: 6390: 6385: 6380: 6375: 6370: 6365: 6360: 6355: 6350: 6345: 6340: 6335: 6330: 6329: 6328: 6323: 6313: 6308: 6303: 6298: 6293: 6288: 6283: 6278: 6273: 6268: 6263: 6258: 6253: 6248: 6243: 6238: 6233: 6228: 6223: 6218: 6213: 6208: 6203: 6198: 6193: 6188: 6183: 6178: 6173: 6168: 6163: 6158: 6157: 6156: 6146: 6141: 6136: 6131: 6126: 6121: 6116: 6115: 6114: 6109: 6099: 6094: 6089: 6084: 6079: 6074: 6069: 6064: 6059: 6054: 6049: 6044: 6039: 6034: 6029: 6028: 6027: 6022: 6017: 6012: 6007: 6002: 5997: 5992: 5987: 5977: 5972: 5967: 5962: 5957: 5952: 5947: 5942: 5937: 5932: 5927: 5922: 5917: 5912: 5907: 5902: 5897: 5892: 5887: 5882: 5881: 5880: 5875: 5865: 5860: 5855: 5850: 5845: 5840: 5835: 5830: 5825: 5820: 5810: 5805: 5800: 5795: 5790: 5785: 5780: 5775: 5770: 5765: 5760: 5755: 5750: 5745: 5740: 5735: 5730: 5725: 5720: 5715: 5710: 5705: 5700: 5695: 5694: 5693: 5688: 5683: 5678: 5673: 5663: 5658: 5653: 5648: 5643: 5638: 5633: 5628: 5623: 5618: 5613: 5607: 5605: 5601: 5600: 5598: 5597: 5592: 5587: 5582: 5577: 5572: 5567: 5562: 5557: 5552: 5547: 5542: 5537: 5532: 5527: 5522: 5517: 5512: 5507: 5502: 5497: 5492: 5487: 5482: 5477: 5472: 5467: 5466: 5465: 5460: 5455: 5450: 5445: 5440: 5435: 5430: 5425: 5420: 5415: 5410: 5405: 5400: 5395: 5390: 5385: 5375: 5370: 5365: 5360: 5355: 5350: 5345: 5340: 5335: 5330: 5325: 5320: 5315: 5310: 5305: 5300: 5295: 5290: 5285: 5280: 5275: 5270: 5265: 5260: 5255: 5250: 5249: 5248: 5238: 5233: 5228: 5223: 5218: 5213: 5208: 5203: 5198: 5193: 5188: 5183: 5178: 5173: 5168: 5163: 5158: 5153: 5148: 5143: 5138: 5133: 5128: 5123: 5118: 5113: 5108: 5103: 5098: 5093: 5088: 5083: 5078: 5073: 5068: 5063: 5058: 5053: 5048: 5043: 5038: 5033: 5028: 5027: 5026: 5021: 5016: 5006: 5001: 4996: 4991: 4986: 4981: 4976: 4971: 4966: 4961: 4956: 4951: 4946: 4941: 4936: 4931: 4926: 4921: 4916: 4911: 4906: 4901: 4896: 4891: 4886: 4881: 4876: 4871: 4866: 4861: 4856: 4851: 4846: 4841: 4836: 4831: 4826: 4821: 4816: 4811: 4806: 4801: 4796: 4791: 4786: 4785: 4784: 4779: 4774: 4769: 4764: 4754: 4749: 4744: 4739: 4734: 4729: 4724: 4719: 4714: 4709: 4704: 4699: 4694: 4689: 4684: 4679: 4674: 4673: 4672: 4667: 4662: 4657: 4652: 4647: 4642: 4637: 4632: 4627: 4622: 4617: 4612: 4602: 4597: 4592: 4587: 4582: 4577: 4572: 4567: 4562: 4556: 4554: 4550: 4549: 4535: 4532: 4531: 4522: 4520: 4519: 4512: 4505: 4497: 4491: 4490: 4483: 4482:External links 4480: 4479: 4478: 4464: 4462:The ISO Survey 4459: 4454: 4451: 4422: 4398: 4395: 4392: 4391: 4364:(4): 330–344. 4337: 4290: 4240: 4174: 4127: 4083: 4021: 3974: 3922: 3868: 3859: 3840:(1): 254–285. 3824: 3807: 3781: 3759: 3733: 3697: 3667: 3656:on 7 July 2006 3631: 3617: 3598:(2): 226–247. 3578: 3541:(1–2): 23–42. 3521: 3474: 3460: 3446: 3424: 3402: 3377: 3355: 3326: 3300: 3274: 3265: 3256: 3223: 3198: 3170: 3158: 3129: 3103: 3067: 3029: 2989: 2949: 2934: 2908: 2881: 2854: 2827: 2792: 2765: 2754:(2): 151–172. 2738: 2703: 2666: 2635:(7): 1607–16. 2607: 2593: 2566: 2554: 2543:(2): 105–111. 2523: 2512:(4): 603–607. 2492: 2478: 2458: 2428: 2410: 2391: 2370: 2343: 2325: 2301: 2275: 2261: 2247: 2233: 2206: 2199: 2173: 2133: 2108: 2095: 2067: 2066: 2064: 2061: 2060: 2059: 2054: 2049: 2044: 2039: 2034: 2029: 2024: 2019: 2014: 2009: 2004: 1994: 1989: 1983: 1977: 1971: 1965: 1959: 1953: 1947: 1941: 1935: 1929: 1923: 1915: 1912: 1911: 1910: 1907: 1904: 1901: 1898: 1895: 1886: 1883: 1882: 1881: 1878: 1875: 1872: 1869: 1865: 1862: 1858: 1855: 1854:certification. 1845: 1842: 1827:management fad 1759: 1756: 1755: 1754: 1751: 1748: 1745: 1741: 1738: 1729: 1726: 1725: 1724: 1720: 1716: 1712: 1708: 1704: 1696: 1695: 1692: 1689: 1680: 1679: 1634: 1632: 1625: 1619: 1616: 1615: 1614: 1611:ISO 17025:2017 1608: 1600: 1592: 1583: 1574: 1564: 1552: 1542: 1524: 1485:Allison Engine 1472: 1438: 1435: 1429: 1426: 1425: 1424: 1421: 1418: 1415: 1412: 1409: 1406: 1403: 1374: 1371: 1363: 1362: 1359: 1349:ISO 14001:2004 1344: 1341: 1340: 1339: 1336: 1333: 1330: 1300: 1297: 1284: 1281: 1270: 1269: 1264:ISO 9003:1987 1262: 1257:ISO 9002:1987 1255: 1250:ISO 9001:1987 1243: 1240: 1237: 1236: 1233: 1229: 1228: 1225: 1221: 1220: 1217: 1213: 1212: 1209: 1205: 1204: 1201: 1197: 1196: 1193: 1183: 1180: 1154: 1151: 1147:quality policy 1130: 1129: 1126: 1123: 1120: 1117: 1114: 1111: 1108: 1105: 1102: 1073: 1072: 1050: 1046: 1045: 1040: 1036: 1035: 1032: 1028: 1027: 1022: 1018: 1017: 1012: 1008: 1007: 1002: 1001:Latest version 998: 997: 994: 984: 977: 974: 973: 970: 967: 963: 962: 959: 956: 952: 951: 948: 945: 941: 940: 937: 934: 930: 929: 926: 923: 919: 918: 914: 911: 907: 906: 903: 902:Customer focus 900: 887: 884: 881: 880: 877: 874: 870: 869: 866: 863: 859: 858: 855: 852: 848: 847: 844: 843:United Kingdom 841: 837: 836: 833: 830: 826: 825: 822: 819: 815: 814: 811: 808: 804: 803: 800: 797: 793: 792: 789: 786: 782: 781: 778: 775: 771: 770: 767: 764: 753: 752: 749: 746: 742: 741: 738: 735: 731: 730: 727: 724: 720: 719: 716: 715:United Kingdom 713: 709: 708: 705: 702: 698: 697: 694: 691: 687: 686: 683: 680: 676: 675: 672: 669: 665: 664: 661: 658: 654: 653: 650: 647: 643: 642: 639: 636: 625: 624: 621: 618: 614: 613: 610: 607: 603: 602: 599: 596: 592: 591: 588: 585: 581: 580: 577: 576:United Kingdom 574: 570: 569: 566: 563: 559: 558: 555: 552: 548: 547: 544: 541: 537: 536: 533: 530: 526: 525: 522: 519: 515: 514: 511: 508: 497: 496: 493: 490: 487: 484: 481: 478: 474: 473: 470: 467: 464: 461: 458: 455: 451: 450: 447: 444: 441: 438: 435: 432: 429: 425: 424: 421: 418: 415: 412: 409: 406: 403: 390: 387: 305: 302: 280: 277: 233: 232: 215: 214: 129: 127: 120: 113: 112: 74: 72: 65: 60: 34: 33: 31: 24: 15: 13: 10: 9: 6: 4: 3: 2: 6854: 6843: 6840: 6838: 6835: 6833: 6832:ISO standards 6830: 6829: 6827: 6812: 6804: 6803: 6800: 6794: 6791: 6789: 6786: 6784: 6781: 6779: 6776: 6774: 6771: 6769: 6766: 6764: 6761: 6759: 6756: 6754: 6751: 6749: 6746: 6744: 6741: 6739: 6736: 6734: 6731: 6730: 6728: 6724: 6718: 6715: 6713: 6710: 6708: 6705: 6702: 6700: 6697: 6695: 6692: 6690: 6687: 6685: 6682: 6680: 6677: 6675: 6672: 6670: 6667: 6665: 6662: 6660: 6657: 6655: 6652: 6650: 6647: 6645: 6642: 6640: 6637: 6635: 6632: 6630: 6627: 6625: 6622: 6620: 6617: 6615: 6612: 6610: 6607: 6605: 6602: 6600: 6597: 6595: 6592: 6590: 6587: 6585: 6582: 6580: 6577: 6575: 6572: 6570: 6567: 6565: 6562: 6560: 6557: 6555: 6552: 6550: 6547: 6545: 6542: 6540: 6537: 6535: 6532: 6530: 6527: 6525: 6522: 6520: 6517: 6515: 6512: 6510: 6507: 6505: 6502: 6500: 6497: 6495: 6492: 6490: 6487: 6485: 6482: 6480: 6477: 6475: 6472: 6470: 6467: 6465: 6462: 6460: 6457: 6456: 6454: 6450: 6444: 6441: 6439: 6436: 6434: 6431: 6429: 6426: 6424: 6421: 6419: 6416: 6414: 6411: 6409: 6406: 6404: 6401: 6399: 6396: 6394: 6391: 6389: 6386: 6384: 6381: 6379: 6376: 6374: 6371: 6369: 6366: 6364: 6361: 6359: 6356: 6354: 6351: 6349: 6346: 6344: 6341: 6339: 6336: 6334: 6331: 6327: 6324: 6322: 6319: 6318: 6317: 6314: 6312: 6309: 6307: 6304: 6302: 6299: 6297: 6294: 6292: 6289: 6287: 6284: 6282: 6279: 6277: 6274: 6272: 6269: 6267: 6264: 6262: 6259: 6257: 6254: 6252: 6249: 6247: 6244: 6242: 6239: 6237: 6234: 6232: 6229: 6227: 6224: 6222: 6219: 6217: 6214: 6212: 6209: 6207: 6204: 6202: 6199: 6197: 6194: 6192: 6189: 6187: 6184: 6182: 6179: 6177: 6174: 6172: 6169: 6167: 6164: 6162: 6159: 6155: 6152: 6151: 6150: 6147: 6145: 6142: 6140: 6137: 6135: 6132: 6130: 6127: 6125: 6122: 6120: 6117: 6113: 6110: 6108: 6105: 6104: 6103: 6100: 6098: 6095: 6093: 6090: 6088: 6085: 6083: 6080: 6078: 6075: 6073: 6070: 6068: 6065: 6063: 6060: 6058: 6055: 6053: 6050: 6048: 6045: 6043: 6040: 6038: 6035: 6033: 6030: 6026: 6023: 6021: 6018: 6016: 6013: 6011: 6008: 6006: 6003: 6001: 5998: 5996: 5993: 5991: 5988: 5986: 5983: 5982: 5981: 5978: 5976: 5973: 5971: 5968: 5966: 5963: 5961: 5958: 5956: 5953: 5951: 5948: 5946: 5943: 5941: 5938: 5936: 5933: 5931: 5928: 5926: 5923: 5921: 5918: 5916: 5913: 5911: 5908: 5906: 5903: 5901: 5898: 5896: 5893: 5891: 5888: 5886: 5883: 5879: 5876: 5874: 5871: 5870: 5869: 5866: 5864: 5861: 5859: 5856: 5854: 5851: 5849: 5846: 5844: 5841: 5839: 5836: 5834: 5831: 5829: 5826: 5824: 5821: 5818: 5814: 5811: 5809: 5806: 5804: 5801: 5799: 5796: 5794: 5791: 5789: 5786: 5784: 5781: 5779: 5776: 5774: 5771: 5769: 5766: 5764: 5761: 5759: 5756: 5754: 5751: 5749: 5746: 5744: 5741: 5739: 5736: 5734: 5731: 5729: 5726: 5724: 5721: 5719: 5716: 5714: 5711: 5709: 5706: 5704: 5701: 5699: 5696: 5692: 5689: 5687: 5684: 5682: 5679: 5677: 5674: 5672: 5669: 5668: 5667: 5664: 5662: 5659: 5657: 5654: 5652: 5649: 5647: 5644: 5642: 5639: 5637: 5634: 5632: 5629: 5627: 5624: 5622: 5619: 5617: 5614: 5612: 5609: 5608: 5606: 5602: 5596: 5593: 5591: 5588: 5586: 5583: 5581: 5578: 5576: 5573: 5571: 5568: 5566: 5563: 5561: 5558: 5556: 5553: 5551: 5548: 5546: 5543: 5541: 5538: 5536: 5533: 5531: 5528: 5526: 5523: 5521: 5518: 5516: 5513: 5511: 5508: 5506: 5503: 5501: 5498: 5496: 5493: 5491: 5488: 5486: 5483: 5481: 5478: 5476: 5473: 5471: 5468: 5464: 5461: 5459: 5456: 5454: 5451: 5449: 5446: 5444: 5441: 5439: 5436: 5434: 5431: 5429: 5426: 5424: 5421: 5419: 5416: 5414: 5411: 5409: 5406: 5404: 5401: 5399: 5396: 5394: 5391: 5389: 5386: 5384: 5381: 5380: 5379: 5376: 5374: 5371: 5369: 5366: 5364: 5361: 5359: 5356: 5354: 5351: 5349: 5346: 5344: 5341: 5339: 5336: 5334: 5331: 5329: 5326: 5324: 5321: 5319: 5316: 5314: 5311: 5309: 5306: 5304: 5301: 5299: 5296: 5294: 5291: 5289: 5286: 5284: 5281: 5279: 5276: 5274: 5271: 5269: 5266: 5264: 5261: 5259: 5256: 5254: 5251: 5247: 5244: 5243: 5242: 5239: 5237: 5234: 5232: 5229: 5227: 5224: 5222: 5219: 5217: 5214: 5212: 5209: 5207: 5204: 5202: 5199: 5197: 5194: 5192: 5189: 5187: 5184: 5182: 5179: 5177: 5174: 5172: 5169: 5167: 5164: 5162: 5159: 5157: 5154: 5152: 5149: 5147: 5144: 5142: 5139: 5137: 5134: 5132: 5129: 5127: 5124: 5122: 5119: 5117: 5114: 5112: 5109: 5107: 5104: 5102: 5099: 5097: 5094: 5092: 5089: 5087: 5084: 5082: 5079: 5077: 5074: 5072: 5069: 5067: 5064: 5062: 5059: 5057: 5054: 5052: 5049: 5047: 5044: 5042: 5039: 5037: 5034: 5032: 5029: 5025: 5022: 5020: 5017: 5015: 5012: 5011: 5010: 5007: 5005: 5002: 5000: 4997: 4995: 4992: 4990: 4987: 4985: 4982: 4980: 4977: 4975: 4972: 4970: 4967: 4965: 4962: 4960: 4957: 4955: 4952: 4950: 4947: 4945: 4942: 4940: 4937: 4935: 4932: 4930: 4927: 4925: 4922: 4920: 4917: 4915: 4912: 4910: 4907: 4905: 4902: 4900: 4897: 4895: 4892: 4890: 4887: 4885: 4882: 4880: 4877: 4875: 4872: 4870: 4867: 4865: 4862: 4860: 4857: 4855: 4852: 4850: 4847: 4845: 4842: 4840: 4837: 4835: 4832: 4830: 4827: 4825: 4822: 4820: 4817: 4815: 4812: 4810: 4807: 4805: 4802: 4800: 4797: 4795: 4792: 4790: 4787: 4783: 4780: 4778: 4775: 4773: 4770: 4768: 4765: 4763: 4760: 4759: 4758: 4755: 4753: 4750: 4748: 4745: 4743: 4740: 4738: 4735: 4733: 4730: 4728: 4725: 4723: 4720: 4718: 4715: 4713: 4710: 4708: 4705: 4703: 4700: 4698: 4695: 4693: 4690: 4688: 4685: 4683: 4680: 4678: 4675: 4671: 4668: 4666: 4663: 4661: 4658: 4656: 4653: 4651: 4648: 4646: 4643: 4641: 4638: 4636: 4633: 4631: 4628: 4626: 4623: 4621: 4618: 4616: 4613: 4611: 4608: 4607: 4606: 4603: 4601: 4598: 4596: 4593: 4591: 4588: 4586: 4583: 4581: 4578: 4576: 4573: 4571: 4568: 4566: 4563: 4561: 4558: 4557: 4555: 4551: 4547: 4546:IEC standards 4543: 4539: 4538:ISO standards 4533: 4525: 4518: 4513: 4511: 4506: 4504: 4499: 4498: 4495: 4489: 4486: 4485: 4481: 4477: 4473: 4469: 4465: 4463: 4460: 4458: 4455: 4452: 4448: 4444: 4440: 4436: 4432: 4428: 4423: 4421: 4417: 4413: 4412:0-8493-2063-1 4409: 4405: 4401: 4400: 4396: 4387: 4383: 4379: 4375: 4371: 4367: 4363: 4359: 4355: 4348: 4346: 4344: 4342: 4338: 4333: 4329: 4325: 4321: 4317: 4313: 4309: 4305: 4301: 4294: 4291: 4286: 4282: 4278: 4274: 4270: 4266: 4262: 4258: 4254: 4247: 4245: 4241: 4236: 4232: 4228: 4224: 4220: 4216: 4212: 4208: 4204: 4197: 4195: 4193: 4191: 4189: 4187: 4185: 4183: 4181: 4179: 4175: 4170: 4166: 4162: 4158: 4154: 4150: 4146: 4142: 4138: 4131: 4128: 4123: 4119: 4114: 4109: 4106:(70): 69–80. 4105: 4101: 4097: 4090: 4088: 4084: 4079: 4075: 4071: 4067: 4062: 4061:10400.1/14067 4057: 4053: 4049: 4045: 4041: 4037: 4030: 4028: 4026: 4022: 4017: 4013: 4009: 4005: 4001: 3997: 3993: 3989: 3985: 3978: 3975: 3970: 3966: 3962: 3958: 3954: 3950: 3946: 3942: 3938: 3931: 3929: 3927: 3923: 3918: 3914: 3909: 3904: 3900: 3896: 3892: 3888: 3884: 3877: 3875: 3873: 3869: 3863: 3860: 3855: 3851: 3847: 3843: 3839: 3835: 3828: 3825: 3817: 3811: 3808: 3796: 3792: 3785: 3782: 3777: 3773: 3772:"ISO a GO-Go" 3766: 3764: 3760: 3748: 3744: 3737: 3734: 3718: 3714: 3707: 3701: 3698: 3693: 3689: 3685: 3678: 3676: 3674: 3672: 3668: 3652: 3645: 3638: 3636: 3632: 3626: 3624: 3622: 3618: 3613: 3609: 3605: 3601: 3597: 3593: 3589: 3582: 3579: 3574: 3570: 3566: 3562: 3557: 3556:10400.1/13394 3552: 3548: 3544: 3540: 3536: 3532: 3525: 3522: 3517: 3513: 3509: 3505: 3501: 3497: 3493: 3489: 3485: 3478: 3475: 3470: 3464: 3461: 3456: 3450: 3447: 3434: 3428: 3425: 3412: 3406: 3403: 3391: 3387: 3381: 3378: 3365: 3359: 3356: 3344: 3337: 3330: 3327: 3314: 3310: 3304: 3301: 3288: 3284: 3278: 3275: 3269: 3266: 3260: 3257: 3241: 3237: 3233: 3227: 3224: 3212: 3208: 3202: 3199: 3187: 3180: 3174: 3171: 3168: 3162: 3159: 3144: 3143: 3136: 3134: 3130: 3118: 3117: 3110: 3108: 3104: 3089: 3082: 3081: 3074: 3072: 3068: 3053: 3046: 3045: 3038: 3036: 3034: 3030: 3015: 3008: 3007: 3000: 2998: 2996: 2994: 2990: 2975: 2968: 2967: 2960: 2958: 2956: 2954: 2950: 2945: 2941: 2937: 2931: 2927: 2923: 2919: 2912: 2909: 2904: 2900: 2897:(3): 321–44. 2896: 2892: 2885: 2882: 2877: 2873: 2870:(9): 936–47. 2869: 2865: 2858: 2855: 2842: 2838: 2831: 2828: 2823: 2819: 2815: 2811: 2807: 2803: 2796: 2793: 2788: 2784: 2780: 2776: 2769: 2766: 2761: 2757: 2753: 2749: 2742: 2739: 2734: 2730: 2726: 2722: 2719:(4): 731–42. 2718: 2714: 2707: 2704: 2699: 2695: 2691: 2687: 2680: 2673: 2671: 2667: 2662: 2658: 2653: 2648: 2643: 2638: 2634: 2630: 2623: 2616: 2614: 2612: 2608: 2603: 2597: 2594: 2581: 2577: 2570: 2567: 2564: 2558: 2555: 2550: 2546: 2542: 2538: 2534: 2527: 2524: 2519: 2515: 2511: 2507: 2503: 2496: 2493: 2481: 2479:9780824796563 2475: 2472:. CRC Press. 2471: 2470: 2462: 2459: 2446: 2442: 2438: 2432: 2429: 2424: 2420: 2414: 2411: 2398: 2394: 2388: 2384: 2380: 2374: 2371: 2366: 2362: 2358: 2352: 2350: 2348: 2344: 2339: 2332: 2330: 2326: 2321: 2320: 2315: 2308: 2306: 2302: 2289: 2285: 2279: 2276: 2271: 2265: 2262: 2257: 2251: 2248: 2243: 2237: 2234: 2229: 2225: 2221: 2217: 2210: 2207: 2202: 2196: 2192: 2185: 2184: 2177: 2174: 2168: 2163: 2159: 2155: 2151: 2147: 2140: 2138: 2134: 2130: 2126: 2122: 2118: 2112: 2109: 2105: 2099: 2096: 2091: 2087: 2083: 2079: 2072: 2069: 2062: 2058: 2055: 2053: 2050: 2048: 2045: 2043: 2040: 2038: 2035: 2033: 2030: 2028: 2025: 2023: 2020: 2018: 2015: 2013: 2010: 2008: 2005: 2002: 1998: 1995: 1993: 1990: 1987: 1984: 1982:—Energy Audit 1981: 1978: 1975: 1972: 1969: 1966: 1963: 1962:ISO/IEC 27000 1960: 1957: 1954: 1951: 1948: 1945: 1942: 1939: 1936: 1933: 1930: 1927: 1924: 1921: 1918: 1917: 1913: 1908: 1905: 1902: 1899: 1896: 1893: 1892: 1891: 1884: 1879: 1876: 1873: 1870: 1866: 1863: 1859: 1856: 1852: 1851: 1850: 1843: 1841: 1838: 1834: 1830: 1828: 1824: 1820: 1816: 1811: 1807: 1803: 1799: 1795: 1791: 1789: 1788:understanding 1785: 1781: 1775: 1771: 1767: 1764: 1757: 1752: 1749: 1746: 1744:organization. 1742: 1739: 1736: 1735: 1734: 1727: 1721: 1717: 1713: 1709: 1705: 1703:organisation. 1701: 1700: 1699: 1693: 1690: 1687: 1686: 1685: 1676: 1673: 1665: 1655: 1651: 1647: 1641: 1640: 1635:This section 1633: 1624: 1623: 1618:Effectiveness 1617: 1612: 1609: 1606: 1605: 1601: 1598: 1597: 1593: 1589: 1588: 1584: 1581: 1579: 1578:ISO/IEC 90003 1575: 1571: 1569: 1565: 1562: 1558: 1557: 1553: 1549: 1547: 1543: 1540: 1536: 1532: 1528: 1525: 1522: 1518: 1514: 1510: 1506: 1502: 1498: 1494: 1490: 1486: 1482: 1478: 1477: 1473: 1470: 1469: 1464: 1463: 1462: 1458: 1456: 1452: 1448: 1444: 1436: 1434: 1427: 1422: 1419: 1416: 1413: 1410: 1407: 1404: 1401: 1400: 1399: 1396: 1394: 1389: 1387: 1386:ISO 9001:2015 1382: 1380: 1372: 1370: 1368: 1360: 1357: 1356: 1355: 1352: 1350: 1342: 1337: 1334: 1331: 1328: 1327: 1326: 1323: 1321: 1317: 1313: 1309: 1305: 1304:ISO 9001:2000 1298: 1296: 1293: 1289: 1288:ISO 9000:1994 1282: 1280: 1278: 1274: 1273:ISO 9000:1987 1267: 1263: 1260: 1256: 1253: 1249: 1248: 1247: 1241: 1234: 1230: 1226: 1222: 1218: 1214: 1210: 1206: 1202: 1198: 1194: 1191: 1190: 1187: 1181: 1179: 1175: 1171: 1169: 1164: 1163:accreditation 1160: 1153:Certification 1152: 1150: 1148: 1142: 1138: 1135: 1127: 1124: 1121: 1118: 1115: 1112: 1109: 1106: 1103: 1100: 1099: 1098: 1095: 1093: 1092: 1084: 1079: 1070: 1065: 1051: 1047: 1044: 1041: 1037: 1033: 1029: 1026: 1023: 1019: 1016: 1013: 1009: 1003: 999: 995: 991: 978: 971: 968: 965: 964: 960: 957: 954: 953: 949: 946: 943: 942: 938: 935: 932: 931: 927: 924: 921: 920: 915: 912: 909: 908: 904: 901: 898: 897: 891: 885: 878: 875: 872: 871: 867: 865:United States 864: 861: 860: 856: 853: 850: 849: 845: 842: 839: 838: 834: 831: 828: 827: 823: 820: 817: 816: 812: 809: 806: 805: 801: 798: 795: 794: 790: 787: 784: 783: 779: 776: 773: 772: 761: 750: 747: 744: 743: 739: 737:United States 736: 733: 732: 728: 725: 722: 721: 717: 714: 711: 710: 706: 703: 700: 699: 695: 692: 689: 688: 684: 681: 678: 677: 673: 670: 667: 666: 662: 659: 656: 655: 651: 648: 645: 644: 633: 622: 619: 616: 615: 611: 608: 605: 604: 600: 598:United States 597: 594: 593: 589: 586: 583: 582: 578: 575: 572: 571: 567: 564: 561: 560: 556: 553: 550: 549: 545: 542: 539: 538: 534: 531: 528: 527: 523: 520: 517: 516: 505: 494: 491: 488: 485: 482: 479: 476: 475: 471: 468: 465: 462: 459: 456: 453: 452: 448: 445: 442: 439: 436: 433: 430: 427: 426: 422: 419: 416: 413: 410: 407: 404: 401: 400: 394: 388: 386: 384: 380: 375: 373: 369: 365: 360: 357: 353: 348: 343: 341: 337: 331: 329: 324: 320: 319:UK Government 315: 312: 303: 301: 298: 294: 290: 286: 278: 276: 272: 269: 265: 260: 256: 252: 251:organizations 248: 244: 240: 229: 226: 211: 208: 200: 189: 186: 182: 179: 175: 172: 168: 165: 161: 158: – 157: 153: 152:Find sources: 146: 140: 139: 135: 130:This article 128: 124: 119: 118: 109: 106: 98: 88: 84: 78: 75:This article 73: 64: 63: 58: 56: 49: 48: 43: 42: 37: 32: 23: 22: 19: 6664:27000 series 4430: 4426: 4403: 4361: 4357: 4307: 4303: 4293: 4260: 4256: 4210: 4206: 4144: 4140: 4130: 4103: 4099: 4043: 4039: 3991: 3987: 3977: 3944: 3940: 3908:10400.1/7379 3893:(1): 23–41. 3890: 3886: 3862: 3837: 3833: 3827: 3810: 3798:. Retrieved 3794: 3784: 3775: 3750:. Retrieved 3746: 3736: 3724:. Retrieved 3717:the original 3712: 3700: 3692:the original 3687: 3658:. Retrieved 3651:the original 3595: 3591: 3581: 3538: 3534: 3524: 3491: 3487: 3477: 3463: 3449: 3437:. Retrieved 3427: 3415:. Retrieved 3405: 3393:. Retrieved 3389: 3380: 3368:. Retrieved 3358: 3346:. Retrieved 3342: 3329: 3317:. Retrieved 3313:the original 3303: 3291:. Retrieved 3286: 3277: 3268: 3259: 3247:. Retrieved 3240:the original 3235: 3226: 3214:. Retrieved 3210: 3201: 3189:. Retrieved 3185: 3173: 3161: 3150:, retrieved 3141: 3123:16 September 3121:, retrieved 3115: 3095:, retrieved 3088:the original 3079: 3059:, retrieved 3052:the original 3043: 3021:, retrieved 3014:the original 3005: 2981:, retrieved 2974:the original 2965: 2917: 2911: 2894: 2890: 2884: 2867: 2863: 2857: 2845:. Retrieved 2840: 2830: 2805: 2801: 2795: 2778: 2774: 2768: 2751: 2747: 2741: 2716: 2712: 2706: 2689: 2685: 2632: 2628: 2596: 2586:27 September 2584:. Retrieved 2579: 2569: 2562: 2557: 2540: 2537:Food Control 2536: 2526: 2509: 2505: 2495: 2483:. Retrieved 2468: 2461: 2449:. Retrieved 2445:the original 2441:Bsigroup.com 2440: 2431: 2422: 2413: 2403:30 September 2401:. Retrieved 2397:the original 2382: 2373: 2365:The Observer 2364: 2357:Seddon, John 2317: 2292:. Retrieved 2287: 2278: 2264: 2250: 2236: 2219: 2215: 2209: 2182: 2176: 2149: 2145: 2120: 2111: 2098: 2081: 2077: 2071: 1999:—Containing 1888: 1847: 1839: 1835: 1831: 1812: 1808: 1805: 1801: 1796: 1792: 1776: 1773: 1769: 1765: 1761: 1731: 1697: 1683: 1668: 1659: 1636: 1604:ISO/TS 54001 1603: 1595: 1587:ISO/TS 29001 1585: 1576: 1566: 1554: 1546:ISO/TS 16949 1544: 1530: 1526: 1481:AlliedSignal 1474: 1466: 1459: 1449:or offering 1440: 1431: 1397: 1390: 1385: 1383: 1376: 1373:2015 version 1364: 1353: 1346: 1343:2008 version 1324: 1315: 1311: 1307: 1303: 1302: 1299:2000 version 1287: 1286: 1283:1994 version 1272: 1271: 1265: 1258: 1251: 1245: 1242:1987 version 1235:5th Edition 1227:4th Edition 1219:3rd Edition 1211:2nd Edition 1203:1st Edition 1185: 1176: 1172: 1156: 1143: 1139: 1131: 1096: 1090: 1089: 1088: 1011:Organization 889: 392: 378: 376: 371: 367: 361: 355: 346: 344: 335: 332: 316: 307: 282: 273: 238: 236: 221: 203: 194: 184: 177: 170: 163: 151: 131: 101: 95:October 2015 92: 76: 52: 45: 39: 38:Please help 35: 18: 6452:20000–29999 5604:10000–19999 3439:4 September 3395:18 December 3287:www.iso.org 3191:16 December 3152:20 November 3097:20 November 3061:20 November 3023:20 November 2983:20 November 2847:13 December 2835:Liang, Lo. 2485:14 February 2451:30 November 2167:10397/60545 1780:John Seddon 1561:QuEST Forum 1290:emphasized 947:Improvement 323:white paper 259:stakeholder 6826:Categories 6231:16949 (TS) 5828:11941 (TR) 4526:standards 4433:(3): 352. 4213:: 108024. 3494:: 108024. 3348:14 October 2781:(8): 936. 2692:(6): 774. 2652:10016/7750 2604:. TÜV SÜD. 2222:: 95–106. 2152:(5): 245. 2084:(5): 297. 2063:References 2017:ISO/TC 176 1956:IATF 16949 1823:bell curve 1728:Advantages 1646:improve it 1521:Sundstrand 1451:counseling 1379:ISO/TC 176 913:Leadership 495:1,138,155 279:Background 257:and other 197:March 2012 167:newspapers 134:references 41:improve it 6186:15926 WIP 5550:9592/9593 5475:9000/9001 5363:8805/8806 4476:1224-5410 4386:236572508 4378:0953-7287 4332:153397112 4324:1478-3363 4285:243854704 4277:1478-3363 4235:233861800 4227:0925-5273 4169:149820591 4161:0953-7287 4122:2248-6968 4078:201319741 4070:1478-3363 4016:154059597 4008:1478-3363 3969:108464851 3961:0020-7543 3917:0144-3577 3612:0144-3577 3573:158500304 3565:1478-3363 3516:233861800 3508:0925-5273 3417:2 October 3370:9 October 3249:18 August 3216:18 August 2944:1940-6339 2822:154978556 2808:: 71–77. 1980:ISO 50001 1974:ISO 39001 1968:ISO 37001 1950:ISO 19011 1944:ISO 14001 1938:ISO 13485 1932:ISO 10014 1926:ISO 10012 1920:ISO 10006 1819:lifecycle 1650:verifying 1596:ISO 18091 1568:ISO 13485 1377:In 2012, 1367:ISO 19011 1312:ISO 9002, 1060:/standard 1021:Committee 996:Published 620:Australia 492:1,126,460 489:1,096,987 486:1,111,698 483:1,118,510 480:1,064,785 47:talk page 6811:Category 4536:List of 4447:19656993 3319:20 April 3165:Source: 2733:17166474 2661:20110397 2518:26659453 2193:. 2015. 1992:Annex SL 1914:See also 1662:May 2013 1428:Auditing 1384:The new 1316:ISO 9003 1308:ISO 9001 1006:Sep 2015 988:ISO 9001 791:130,066 780:257,076 766:Country 663:138,892 652:297,037 638:Country 535:168,960 524:342,801 510:Country 449:951,486 268:ISO 9001 255:customer 6842:Quality 6712:29199-2 6584:23094-2 6579:23094-1 6569:23090-3 6438:19794-5 6433:19775-1 6221:16612-2 6211:16355-1 5900:13406-2 5858:12234-2 5626:10118-3 4100:Innovar 3752:10 June 3713:Iso.org 3293:9 April 3186:Iso.org 2580:iso.org 1986:AS 9100 1784:control 1644:Please 1556:TL 9000 1531:QS 9000 1527:PS 9000 1083:Tsukiji 1049:Website 879:23,400 868:28,935 857:37,493 846:41,193 835:47,156 832:Germany 824:53,152 813:59,576 802:68,484 751:24,778 740:25,101 729:33,250 718:44,849 707:50,583 704:Germany 696:59,287 685:59,854 674:62,265 623:19,731 612:29,122 601:33,008 590:36,005 579:40,200 568:41,016 557:45,785 546:55,363 543:Germany 477:982,832 446:896,929 443:773,867 440:660,132 437:567,985 434:561,747 431:510,616 428:409,421 181:scholar 81:Please 6726:30000+ 5565:9797-1 5373:8820-5 5318:8501-1 4874:1073-2 4869:1073-1 4553:1–9999 4474: 4445: 4418: 4410: 4384: 4376: 4330: 4322: 4283: 4275: 4233: 4225: 4167: 4159: 4120: 4076: 4068: 4014: 4006: 3967: 3959: 3915: 3854:258636 3852: 3800:6 June 3726:7 July 3660:10 May 3610: 3571: 3563: 3514: 3506: 2942: 2932: 2820: 2731: 2659: 2516: 2476: 2389: 2294:22 May 2197: 1591:annex. 1519:, and 1489:Boeing 1476:AS9000 1468:TickIT 1455:soccer 1447:cheese 1062:/62085 1039:Domain 1031:Series 993:Status 609:France 379:et al. 372:et al. 368:et al. 356:et al. 347:et al. 345:Heras 336:et al. 183: 176: 169: 162: 154: 6793:80000 6788:56000 6783:55000 6778:50001 6773:45001 6768:42010 6763:40500 6758:39075 6753:38500 6748:37001 6743:32000 6738:31000 6733:30170 6717:29500 6707:29148 6703:29110 6699:28000 6694:27729 6689:27006 6684:27005 6679:27002 6674:27001 6669:27000 6659:26324 6654:26300 6649:26262 6644:26000 6639:25964 6634:25178 6629:24728 6624:24707 6619:24617 6614:24613 6609:24517 6604:23941 6599:23360 6594:23271 6589:23270 6574:23092 6564:23009 6559:23008 6554:23003 6549:23000 6544:22537 6539:22395 6534:22301 6529:22300 6524:22275 6519:22000 6514:21827 6509:21500 6504:21122 6499:21047 6494:21001 6489:21000 6484:20830 6479:20802 6474:20400 6469:20121 6464:20022 6459:20000 6443:19831 6428:19770 6423:19757 6418:19752 6413:19600 6408:19510 6403:19509 6398:19508 6393:19507 6388:19506 6383:19505 6378:19503 6373:19502 6368:19501 6363:19500 6358:19439 6353:19407 6348:19136 6343:19125 6338:19115 6333:19114 6316:19092 6311:19011 6306:19005 6301:18916 6296:18629 6291:18245 6286:18181 6281:18014 6276:18004 6271:17799 6266:17506 6261:17442 6256:17369 6251:17203 6246:17100 6241:17025 6236:17024 6226:16750 6216:16485 6206:16262 6201:16023 6196:15938 6191:15930 6181:15926 6176:15924 6171:15919 6166:15897 6161:15707 6149:15706 6144:15693 6139:15686 6134:15511 6129:15504 6124:15438 6119:15445 6102:15444 6097:15408 6092:15398 6087:15291 6082:15288 6077:15189 6072:15022 6067:14971 6062:14882 6057:14764 6052:14698 6047:14651 6042:14649 6037:14644 6032:14617 5980:14496 5975:14443 5970:14396 5965:14289 5960:14224 5955:14031 5950:14000 5945:13818 5940:13816 5935:13616 5930:13584 5925:13568 5920:13567 5915:13490 5910:13485 5905:13450 5895:13399 5890:13250 5885:13216 5868:13211 5863:12620 5853:12207 5848:12182 5843:12052 5838:12006 5833:11992 5823:11941 5813:11940 5808:11898 5803:11889 5798:11801 5793:11785 5788:11784 5783:11783 5778:11544 5773:11404 5768:11179 5763:11172 5758:11170 5753:11073 5748:10967 5743:10962 5738:10957 5733:10861 5728:10746 5723:10664 5718:10646 5713:10628 5708:10589 5703:10585 5698:10383 5666:10303 5661:10279 5656:10218 5651:10206 5646:10179 5641:10165 5636:10161 5631:10160 5621:10116 5616:10007 5611:10006 4443:S2CID 4382:S2CID 4328:S2CID 4281:S2CID 4231:S2CID 4165:S2CID 4074:S2CID 4012:S2CID 3965:S2CID 3850:JSTOR 3819:(PDF) 3720:(PDF) 3709:(PDF) 3654:(PDF) 3647:(PDF) 3569:S2CID 3512:S2CID 3435:. BSI 3339:(PDF) 3289:. ISO 3243:(DOC) 3182:(PDF) 3146:(PDF) 3091:(PDF) 3084:(PDF) 3055:(PDF) 3048:(PDF) 3017:(PDF) 3010:(PDF) 2977:(PDF) 2970:(PDF) 2818:S2CID 2682:(PDF) 2657:JSTOR 2625:(PDF) 2582:. ISO 2514:JSTOR 2187:(PDF) 1861:body. 1580::2014 1570::2016 1548::2009 1192:Year 1064:.html 966:QMP 7 955:QMP 6 944:QMP 5 933:QMP 4 922:QMP 3 910:QMP 2 899:QMP 1 854:India 810:Spain 799:Japan 788:Italy 777:China 763:Rank 726:India 693:Japan 682:Spain 660:Italy 649:China 635:Rank 587:Spain 565:India 554:Japan 532:Italy 521:China 507:Rank 472:2014 423:2007 311:HACCP 188:JSTOR 174:books 5691:-238 5595:9995 5590:9985 5585:9984 5580:9945 5575:9899 5570:9897 5560:9660 5555:9594 5545:9564 5540:9529 5535:9506 5530:9496 5525:9407 5520:9362 5515:9314 5510:9293 5505:9241 5500:9227 5495:9141 5490:9126 5485:9075 5480:9036 5470:8879 5423:-8-I 5378:8859 5368:8807 5358:8691 5353:8652 5348:8651 5343:8632 5338:8613 5333:8601 5328:8583 5323:8571 5313:8373 5308:8217 5303:8178 5298:8093 5293:8000 5288:7942 5283:7816 5278:7813 5273:7812 5268:7811 5263:7810 5258:7736 5253:7637 5241:7498 5236:7200 5231:7185 5226:7098 5221:7064 5216:7027 5211:7010 5206:7002 5201:7001 5196:6943 5191:6709 5186:6523 5181:6438 5176:6429 5171:6425 5166:6385 5161:6373 5156:6346 5151:6344 5146:6166 5141:5964 5136:5807 5131:5800 5126:5776 5121:5775 5116:5725 5111:5428 5106:5427 5101:5426 5096:5218 5091:4909 5086:4217 5081:4165 5076:4157 5071:4031 5066:3977 5061:3950 5056:3901 5051:3864 5046:3602 5041:3601 5036:3307 5031:3297 5009:3166 5004:3103 4999:3029 4994:2921 4989:2852 4984:2848 4979:2788 4974:2720 4969:2711 4964:2709 4959:2533 4954:2281 4949:2240 4944:2146 4939:2145 4934:2108 4929:2047 4924:2033 4919:2022 4914:2015 4909:2014 4904:1989 4899:1745 4894:1629 4889:1538 4884:1413 4879:1155 4864:1007 4859:1004 4854:1000 4677:68-1 4472:ISSN 4416:ISBN 4408:ISBN 4374:ISSN 4320:ISSN 4273:ISSN 4223:ISSN 4157:ISSN 4118:ISSN 4066:ISSN 4004:ISSN 3957:ISSN 3913:ISSN 3802:2015 3754:2015 3728:2017 3662:2006 3608:ISSN 3561:ISSN 3504:ISSN 3441:2015 3419:2015 3397:2018 3372:2018 3350:2015 3321:2016 3295:2020 3251:2017 3218:2017 3193:2016 3154:2015 3125:2016 3099:2015 3063:2015 3025:2015 2985:2015 2940:ISSN 2930:ISBN 2849:2019 2729:PMID 2588:2019 2487:2018 2474:ISBN 2453:2010 2405:2011 2387:ISBN 2296:2017 2195:ISBN 2032:PDCA 1539:APQP 1537:and 1535:FMEA 1465:The 1314:and 1232:2015 1224:2008 1216:2000 1208:1994 1200:1987 1157:The 1058:.org 1056:.iso 469:2013 466:2012 463:2011 460:2010 457:2009 454:2008 420:2006 417:2005 414:2004 411:2003 408:2002 405:2001 402:2000 237:The 160:news 6025:-20 6020:-17 6015:-14 6010:-12 6005:-11 6000:-10 5686:-28 5681:-22 5676:-21 5671:-11 5463:-16 5458:-15 5453:-14 5448:-13 5443:-12 5438:-11 5433:-10 4849:999 4844:965 4839:898 4834:860 4829:843 4824:838 4819:764 4814:732 4809:704 4804:690 4799:668 4794:657 4789:646 4757:639 4752:519 4747:518 4742:500 4737:361 4732:306 4727:302 4722:262 4717:261 4712:259 4707:233 4702:228 4697:226 4692:217 4687:216 4682:128 4670:-13 4665:-12 4660:-11 4655:-10 4524:ISO 4435:doi 4366:doi 4312:doi 4265:doi 4215:doi 4211:233 4149:doi 4108:doi 4056:hdl 4048:doi 3996:doi 3949:doi 3903:hdl 3895:doi 3842:doi 3600:doi 3551:hdl 3543:doi 3496:doi 3492:233 3390:ISO 2922:doi 2899:doi 2872:doi 2810:doi 2783:doi 2756:doi 2721:doi 2694:doi 2647:hdl 2637:doi 2545:doi 2319:Inc 2288:ISO 2224:doi 2162:hdl 2154:doi 2125:doi 2086:doi 2001:ISO 1648:by 1054:www 289:BSI 136:to 85:to 6828:: 6326:-2 6321:-1 6154:-2 6112:-9 6107:-3 5995:-6 5990:-3 5985:-2 5878:-2 5873:-1 5817:-2 5428:-9 5418:-8 5413:-7 5408:-6 5403:-5 5398:-4 5393:-3 5388:-2 5383:-1 5246:-1 5024:-3 5019:-2 5014:-1 4782:-6 4777:-5 4772:-3 4767:-2 4762:-1 4650:-9 4645:-8 4640:-7 4635:-6 4630:-5 4625:-4 4620:-3 4615:-1 4610:-0 4605:31 4600:17 4595:16 4544:– 4540:– 4441:. 4431:51 4429:. 4414:, 4380:. 4372:. 4362:34 4360:. 4356:. 4340:^ 4326:. 4318:. 4308:25 4306:. 4302:. 4279:. 4271:. 4261:33 4259:. 4255:. 4243:^ 4229:. 4221:. 4209:. 4205:. 4177:^ 4163:. 4155:. 4145:30 4143:. 4139:. 4116:. 4104:28 4102:. 4098:. 4086:^ 4072:. 4064:. 4054:. 4044:32 4042:. 4038:. 4024:^ 4010:. 4002:. 3992:26 3990:. 3986:. 3963:. 3955:. 3945:45 3943:. 3939:. 3925:^ 3911:. 3901:. 3891:36 3889:. 3885:. 3871:^ 3848:. 3838:21 3836:. 3793:. 3774:. 3762:^ 3745:. 3711:. 3686:. 3670:^ 3634:^ 3620:^ 3606:. 3596:27 3594:. 3590:. 3567:. 3559:. 3549:. 3539:31 3537:. 3533:. 3510:. 3502:. 3490:. 3486:. 3388:. 3341:. 3285:. 3234:. 3209:. 3184:. 3132:^ 3106:^ 3070:^ 3032:^ 2992:^ 2952:^ 2938:. 2928:. 2895:19 2893:. 2868:14 2866:. 2839:. 2816:. 2806:12 2804:. 2779:20 2777:. 2752:40 2750:. 2727:. 2717:39 2715:. 2690:19 2688:. 2684:. 2669:^ 2655:. 2645:. 2633:51 2631:. 2627:. 2610:^ 2578:. 2539:. 2535:. 2510:49 2508:. 2504:. 2439:. 2421:. 2381:. 2363:. 2346:^ 2328:^ 2316:. 2304:^ 2286:. 2220:10 2218:. 2189:. 2160:. 2150:17 2148:. 2136:^ 2119:, 2082:14 2080:. 1829:. 1529:* 1515:, 1511:, 1507:, 1503:, 1499:, 1495:, 1491:, 1487:, 1483:, 1310:, 873:10 745:10 617:10 330:. 147:. 50:. 5819:) 5815:( 4590:9 4585:7 4580:6 4575:4 4570:3 4565:2 4560:1 4516:e 4509:t 4502:v 4449:. 4437:: 4388:. 4368:: 4334:. 4314:: 4287:. 4267:: 4237:. 4217:: 4171:. 4151:: 4124:. 4110:: 4080:. 4058:: 4050:: 4018:. 3998:: 3971:. 3951:: 3919:. 3905:: 3897:: 3856:. 3844:: 3804:. 3778:. 3756:. 3730:. 3664:. 3614:. 3602:: 3575:. 3553:: 3545:: 3518:. 3498:: 3443:. 3421:. 3399:. 3374:. 3352:. 3323:. 3297:. 3253:. 3220:. 3195:. 2946:. 2924:: 2905:. 2901:: 2878:. 2874:: 2851:. 2824:. 2812:: 2789:. 2785:: 2762:. 2758:: 2735:. 2723:: 2700:. 2696:: 2663:. 2649:: 2639:: 2590:. 2551:. 2547:: 2541:4 2520:. 2489:. 2455:. 2425:. 2407:. 2367:. 2322:. 2298:. 2230:. 2226:: 2203:. 2170:. 2164:: 2156:: 2127:: 2092:. 2088:: 1675:) 1669:( 1664:) 1660:( 1642:. 1004:5 862:9 851:8 840:7 829:6 818:5 807:4 796:3 785:2 774:1 734:9 723:8 712:7 701:6 690:5 679:4 668:3 657:2 646:1 606:9 595:8 584:7 573:6 562:5 551:4 540:3 529:2 518:1 228:) 222:( 210:) 204:( 199:) 195:( 185:· 178:· 171:· 164:· 141:. 108:) 102:( 97:) 93:( 79:. 57:) 53:(

Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.

Index