ISO 9000 family - Knowledge (XXG)

1160:, a quality management system scope, and quality objectives. The standard no longer requires compliant organizations to issue a formal Quality Manual. The standard does require the retention of numerous records, as specified throughout the standard. New for the 2015 release is a requirement for an organization to assess risks and opportunities (section 6.1) and to determine internal and external issues relevant to its purpose and strategic direction (section 4.1). The organization must demonstrate how the standard's requirements are being met, while the external auditor's role is to determine the quality management system's effectiveness. More detailed interpretation and implementation examples are often sought by organizations seeking more information in what can be a very technical area. 1392:– responsible for ISO 9001 development – celebrated 25 years of implementing ISO 9001 and concluded that it was necessary to create a new QMS model for the next 25 years. They subsequently commenced the official work on creating a revision of ISO 9001, starting with the new QM principles. This moment was considered by important specialists in the field as the "beginning of a new era in the development of quality management systems". As a result of the intensive work from this technical committee, the revised standard ISO 9001:2015 was published by ISO on 23 September 2015. The scope of the standard has not changed; however, the structure and core terms were modified to allow the standard to integrate more easily with other international management systems standards. 1574:. In 1998 QuEST Forum developed the TL 9000 Quality Management System to meet the supply chain quality requirements of the worldwide telecommunications industry. The TL 9000 standard is made up of two handbooks: the QMS Requirements Handbook, and the QMS Measurement Handbook. The current versions of the Requirements and Measurements Handbooks are 6.0. Unlike ISO 9001 or other sector-specific standards, TL 9000 includes standardized product and process measurements that must be reported into a central repository, which allows organizations to benchmark their performance in key process areas against peer organizations. TL 9000 R6.0 contains the full text of ISO 9001:2015. 1444:

is supposed to, find out where it can improve, and correct or prevent identified problems. It is considered healthier for internal auditors to audit outside their usual management line to bring a degree of independence to their judgements. Supporting papers are provided by the ISO 9001 Auditing Practices Group. This is constituted as an informal group of quality management system (QMS) experts, auditors, and practitioners, drawn from the ISO Technical Committee 176 Quality Management and Quality Assurance (ISO/TC 176) and the International Accreditation Forum (IAF).

1333:(the monitoring and optimization of a company's tasks and activities, instead of just inspection of the final product). The 2000 version also demanded involvement by upper executives in order to integrate quality into the business system and avoid delegation of quality functions to junior administrators. Another goal was to improve effectiveness via process performance metrics: numerical measurement of the effectiveness of tasks and activities. Expectations of continual process improvement and tracking customer satisfaction were made explicit. 1185:

are no major nonconformities, the certification body issues a certificate. Where major nonconformities are identified, the organization presents an improvement plan to the certification body (e.g., corrective action reports showing how the problems will be resolved); once the certification body is satisfied that the organization has carried out sufficient corrective action, it issues a certificate. The certificate is limited by a particular scope (e.g., production of golf balls) and displays the addresses to which the certificate refers.

1734:

non-compliance with the appropriate section of the standard; however, to most executives, this is like speaking a foreign language. Auditors that can clearly identify and communicate areas for improvement in language and terms executive management understands facilitate action on improvement initiatives by the companies they audit. When management doesn't understand why they were non-compliant and the business implications associated with non-compliance, they simply ignore the reports and focus on what they do understand.

1080: 1730:

failures if they always receive shipments on-time or have a positive experience in some other dimension of customer service. An ISO system should take into account all areas of the customer experience and the industry expectations, and seek to improve them on a continual basis. This means taking into account all processes that deal with the three stakeholders (customers, suppliers, and organization). Only then can a company sustain improvements in the customer's experience.

320:

helped reduce the need for subcontract supplier quality development by establishing basic requirements for a supplier to assure product quality. The ISO 9001 requirements could be tailored to meet specific contractual situations, depending on the complexity of the product, business type (design responsibility, manufacture only, distribution, servicing, etc.), and risk to the procurer. For example, the food industry combined the ISO 9000 series with

6818: 1172:(ISO) does not certify organizations themselves. Numerous certification bodies exist that audit organizations and issue ISO 9001 compliance certificates upon success. Although commonly referred to as "ISO 9000" certification, the actual standard to which an organization's quality management system can be certified is ISO 9001:2015 (ISO 9001:2008 expired around September 2018). Many countries have formed 1089: 1744:

guidelines provide a comprehensive model for quality management systems that can make any company competitive". Sroufe and Curkovic, (2008) found benefits ranging from registration required to remain part of a supply base, better documentation, to cost benefits, and improved involvement and communication with management. According to ISO the 2015 version of the standard brings the following benefits:

134: 1639: 38: 1562:

industry-specific requirements. After the new edition of ISO 9001:2015 the ISO/TS 16949:2009 was also completely revised and reissued by IATF (International Automotive Task Force). IATF 16949:2016 is now a stand-alone standard that doesn't include the ISO 9001:2015 requirements but still refers to them and works as an additional automotive-specific requirement to ISO 9001.

79: 392:(2007) identified operational improvements (e.g., cycle time reduction, inventory reductions) as following from certification. Internal process improvements in organizations lead to externally observable improvements. The benefit of increased international trade and domestic market share, in addition to the internal benefits such as 1878:

Some companies may have considered their ISO 9001 certification as a first step into quality management and now want to evolve their quality management systems by advancing to other alternative certifications (e.g., IATF 16949:2016, in the automobile industry) or towards other more demanding quality

1729:

How well the ISO system focuses on improving the customer experience. The broadest definition of quality is "Whatever the customer perceives good quality to be." This means that a company doesn't necessarily have to make a product that never fails; some customers have a higher tolerance for product

1583:

is the medical industry's equivalent of ISO 9001. ISO 13485:2016 is a stand-alone standard. Because ISO 13485 is relevant to medical device manufacturers (unlike ISO 9001, which is applicable to any industry), and because of the differences between the two standards relating to continual improvement,

1443:

Two types of auditing are required to become registered to the standard: auditing by an external certification body (external audit) and audits by internal staff trained for this process (internal audits). The aim is a continual review and assessment process to verify that the system is working as it

1804:

Wade argues that ISO 9000 is effective as a guideline, but that promoting it as a standard "helps to mislead companies into thinking that certification means better quality, ... the need for an organization to set its own quality standards". In short, Wade argues that reliance on the specifications

1725:

The degree of effective implementation of the standard (i.e., internalization of the standard in the processes of the organization). That is, how well the ISO system integrates into current business practices. Many organizations that implement ISO try to make their system fit into a cookie-cutter

1717:

Motivations to adopt the standard. Internal motivations such as a genuine desire to improve the product quality, company processes, and process efficiency tend to facilitate the implementation of the standard and to increase the effectiveness of the certification. Organizations that implement an ISO

1188:

An ISO 9001 certificate is not a once-and-for-all award but must be renewed, in accordance with the requirements of ISO 17021, at regular intervals recommended by the certification body, usually once every three years. There are no grades of competence within ISO 9001: either a company is certified

310:

MIL-Q-9858 standard in 1959, and the United Kingdom's Def Stan 05–21 and 05–24. Large organizations that supplied government procurement agencies often had to comply with a variety of quality assurance requirements for each contract awarded, which led the defense industry to adopt mutual recognition

1900:

According to the latest data made available by ISO, approximately 60,000 organizations lose the certification every year. Given that there are approximately 1,000,000 certified organizations worldwide, and that 1/3 of these (approx. 333,333) must renew the certificate every year, the yearly average

1773:

A common criticism of ISO 9000 and 9001 is the amount of money, time, and paperwork required for a complete implementation, and later, when needed, ISO 9001 certification. Dalgleish cites the "inordinate and often unnecessary paperwork burden" of ISO, and says that "quality managers feel that ISO's

1743:

Proper quality management can improve business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation. The quality principles in ISO 9000:2000 are also sound, according to Wade and Barnes, who says that "ISO 9000

1721:

Making a convenient analysis of the internal context of the company that wants to adopt the standard, preparing for the implementation of the standard (e.g. training), planning for the implementation of the standard in the organisation, and the organisational (personnel, culture) receptivity to the

1471:

Over time, various industry sectors have wanted to standardize their interpretations of the guidelines within their own marketplace. This is partly to ensure that their versions of ISO 9000 have their specific requirements, but also to try and ensure that more appropriately trained and experienced

1155:

The standard no longer specifies that the organization shall issue and maintain documented procedures, but ISO 9001:2015 requires the organization to document any other procedures required for its effective operation. The standard also requires the organization to issue and communicate a documented

1151:

Before the certification body can issue or renew a certificate, the auditor must be satisfied that the company being assessed has implemented the requirements of sections 4 to 10. Sections 1 to 3 are not directly audited against, but because they provide context and definitions for the rest of the

1147:

cycle in a process-based approach but is now further encouraging this to have risk-based thinking (section 0.3.3 of the introduction). The purpose of the quality objectives is to determine the conformity of the requirements (customers and organizations), facilitate effective deployment, and improve

1847:

Pickrell argues that ISO systems merely gauge whether the processes are being followed. It does not gauge how good the processes are or whether the correct parameters are being measured and controlled to ensure quality. Furthermore, when unique technical solutions are involved in the creation of a

1184:

An organization applying for ISO 9001 certification is audited based on an extensive sample of its sites, functions, products, services, and processes. The auditor presents a list of problems (defined as "nonconformities", "observations", or "opportunities for improvement") to management. If there

1788:

One study showing reasons for not adopting this standard include the risks and uncertainty of not knowing if there are direct relationships to improved quality, and what kind and how many resources will be needed. Additional risks include how much certification will cost, increased bureaucratic

319:

The global adoption of ISO 9001 may be attributable to several factors. In the early days, the ISO 9001 (9002 and 9003) requirements were intended to be used by procuring organizations, such as contractors and design activities, as the basis of contractual arrangements with their suppliers. This

1843:

Dytz argues that ISO 9001 certification is based on 7 management principles and that companies are free to develop their internal tools and working methods, however, the model adopted to audit and certify companies does not evaluate the effectiveness of these methods. Even when there is still a

1305:

via preventive actions, instead of just checking final product, and continued to require evidence of compliance with documented procedures. As with the first edition, the down-side was that companies tended to implement its requirements by creating shelf-loads of procedure manuals, and becoming

1561:

is an interpretation agreed upon by major automotive manufacturers (American and European manufacturers); the latest version is based on ISO 9001:2008. The emphasis on a process approach is stronger than in ISO 9001:2008. ISO/TS 16949:2009 contains the full text of ISO 9001:2008 and automotive

285:

Third-party certification bodies confirm that organizations meet the requirements of ISO 9001. Over one million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today. However, the ISO certification process has been

272:

needs within the statutory and regulatory requirements related to a product or service. The ISO refers to the set of standards as a "family", bringing together the standard for quality management systems and a set of "supporting standards", and their presentation as a family facilitates their

324:

as a single management system. If a chosen supplier was weak in the controls of their measurement equipment (calibration), and hence QC/inspection results, that specific requirement would be invoked in the contract. Adopting a single quality assurance requirement also leads to cost savings

1820:

Dalgleish argues: "... quality has a positive effect on return on investment, market share, sales growth, better sales margins, and competitive advantage,...taking a quality approach is unrelated to ISO 9000 registration." In fact, ISO itself advises that ISO 9001 can be implemented without

1859:

ISO 9001 certification has a three-year validity period. At the end of this period, every certified organization must renew its certificate. Not all organizations are successful in their renewal. Some organizations are not able to renew the certificate, because they do not conform to all

1733:

How well the auditor finds and communicates areas of improvement. While ISO auditors may not provide consulting to the clients they audit, there is the potential for auditors to point out areas of improvement. Many auditors simply rely on submitting reports that indicate compliance or

369:

showed better overall financial performance was achieved for companies in Denmark. Rajan and Tamimi (2003) showed that ISO 9001 certification resulted in superior stock market performance and suggested that shareholders were richly rewarded for the investment in an ISO 9001 system.

1176:

bodies to authorize ("accredit") the certification bodies. Both the accreditation bodies and the certification bodies charge fees for their services. The various accreditation bodies have mutual agreements with each other to ensure that certificates issued by one of the

1808:

The standard is seen as especially prone to failure when a company is interested in certification before quality. Certifications are in fact often based on customer contractual requirements rather than a desire to actually improve quality. ISO's Roger Frost suggested:

344:

In addition to many stakeholders' benefits, several studies have identified significant financial benefits for organizations certified to ISO 9001, with an ISO analysis of 42 studies showing that implementing the standard enhances financial performance. Corbett

1871:

Some companies may believe that they have internalized the certification benefits into their processes and do not feel the need for formal certification as they can continue to conform to the ISO 9001 standard without formal registration within a certification

1848:

new part, ISO does not validate the robustness of the technical solution—a key part of advanced quality planning. It is not unheard of for an ISO-certified plant to display poor quality performance due to poor process selection and/or poor technical solutions.

1718:

system without this desire often take the cheapest road to get a certificate on the wall and ignore problem areas uncovered in the audits. External motivations (such as stakeholder pressure or customer demand) tend to produce lower certification benefits.

1844:

superficial analysis of this effectiveness, mainly due to the time available to audit these companies, the certifications do not distinguish two companies with the same business model, with regard to their internal capacity and quality of management.

336:

on Standards, Quality and International Competitiveness, Cmd 8621, and Third-Party Certification of Quality Management Systems was born under the auspices of the National Accreditation Council of Certification Bodies (NACCB), which has become the

1864:

Some companies may think that the total cost outweighs the certification benefits. This is the most cited reason for voluntary decertification, but some research suggests that economic underperformance is not the reason why firms lose the

1601:

is quality management system requirements for the design, development, production, installation, and service of products for the petroleum, petrochemical, and natural gas industries. It is equivalent to API Spec Q1 without the Monogram

1329:. Design and development procedures were required only if a company does, in fact, engage in the creation of new products. The 2000 version sought to make a radical change in thinking by actually placing front and center the concept of 360:

found similarly superior performance and demonstrated that this was statistically significant and not a function of organization size. Naveha and Marcus claimed that implementing ISO 9001 led to superior operational performance in the

3443: 1901:

propensity for ISO 9001 withdrawal can be estimated roughly at 18% (60,000/333,333). The propensity of a given organization to lose its certification can be estimated, depending on several factors specific to the organization:

6144: 281:

deals with the requirements that organizations wishing to meet the standard must fulfill. ISO/TS 9002 offers guidelines for the application of ISO 9001. ISO 9004 gives guidance on achieving sustained organizational success.

1774:

overhead and paperwork are excessive and extremely inefficient". The level of minimum documentation for a minimum scope organization has been greatly reduced, going from ISO 9001:2000 to ISO 9001:2008 to ISO 9001:2015.

1713:

Commitment of senior management to monitor, control, and improve quality. Senior managers must be strongly involved in the quality management activities, starting with the definition of a quality strategy for the

1362:. There were no new requirements. For example, in ISO 9001:2008, a quality management system being upgraded just needs to be checked to see if it is following the clarifications introduced in the amended version. 927:

Leaders establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization's objectives.

1754:

By putting customers first, organizations can make sure they consistently meet customer needs and enhance customer satisfaction. This can lead to more repeat customers, new clients and increased business for the

1189:(meaning that it is committed to the method and model of quality management described in the standard) or it is not. In this respect, ISO 9001 certification contrasts with measurement-based quality systems. 1748:

By assessing their context, organizations can define who is affected by their work and what they expect. This enables clearly stated business objectives and the identification of new business opportunities.

1425:

Less prescriptive requirements for documentation: the organization can now decide, in addition to the mandatory documents and records, what documented information it needs and in what format it should be

1290:("MIL SPECS"), and so was well-suited to manufacturing. The emphasis tended to be placed on conformance with procedures rather than the overall process of management, which was likely the actual intent. 1358:

ISO 9001:2008 in essence re-narrates ISO 9001:2000. The 2008 version only introduced clarifications to the existing requirements of ISO 9001:2000 and some changes intended to improve consistency with

385:(2002), have indicated that while there is some evidence of this, the improvement is partly driven by the fact that there is a tendency for better-performing companies to seek ISO 9001 certification. 1257:

ISO 9000:1987 had the same structure as the UK Standard BS 5750, with three "models" for quality management systems, the selection of which was based on the scope of activities of the organization:

1785:

Wilson suggests that ISO standards "elevate inspection of the correct procedures over broader aspects of quality", and therefore, "the workplace becomes oppressive and quality is not improved".

1464:

services, yet the ISO 9001 guidelines, because they are business management guidelines, can be applied to each of these. Diverse organizations—police departments (United States), professional

983:

An organization and its external providers (suppliers, contractors, service providers) are interdependent and a mutually beneficial relationship enhances the ability of both to create value.

1402:

The 2015 version is also less prescriptive than its predecessors and focuses on performance. This was achieved by combining the process approach with risk-based thinking, and employing the

1105:

is a document of approximately 30 pages available from the national standards organization in each country. Only ISO 9001 is directly audited against for third-party assessment purposes.

1868:

In some industries, there may be too many competitors already certified which may create the sensation that the potential for competitive advantage gained from (re)certification is lower.

1197:

The ISO 9000 standard is continually being revised by standing technical committees and advisory groups, who receive feedback from those professionals who are implementing the standard.

916:

Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.

3640:

Sroufe, Robert and Sime Curkovic, "An examination of ISO 9000:2000 and supply chain quality assurance." Journal of Operations Management, Volume 26, Issue 4, July 2008, Pages 503–520

1781:"Opponents claim that it is only for documentation. Proponents believe that if a company has documented its quality systems, then most of the paperwork has already been completed." 1758:

Organizations work in a more efficient way as all their processes are aligned and understood by everyone. This increases productivity and efficiency, bringing internal costs down.

3716: 1860:

requirements, and others simply decide not to renew the certificate. There are several reasons why an organization may lose or decide not to renew its ISO 9000 certification:

5656: 1482:

guidelines are an interpretation of ISO 9000 produced by the UK Board of Trade to suit the processes of the information technology industry, especially software development.

97: 1181:(CB) are accepted worldwide. Certification bodies themselves operate under another quality standard, ISO/IEC 17021, while accreditation bodies operate under ISO/IEC 17011. 2722:

Naveh, Eitan; Marcus, Alfred (2007). "Financial performance, ISO 9000 standard and safe driving practices effects on accident rate in the U.S. Motor carrier industry".

5651: 311:

of NATO AQAP, MIL-Q, and Def Stan standards. Eventually, industries adopted ISO 9000 instead of forcing contractors to adopt multiple—and often similar—requirements.

1813:"If you just want the certificate on the wall, chances are you will create a paper system that doesn't have much to do with the way you actually run your business." 5156: 4534: 2201: 2022: 2011: 1169: 1025: 295: 257: 373:

While the connection between superior financial performance and ISO 9001 may be seen from the examples cited, there remains no proof of direct causation, though

3217: 1399:

management system standard helps ensure that consumers can secure reliable, desired quality goods and services. This further increases benefits for a business.

1817:

Certification by an independent auditor is often seen as the problem area, and according to Barnes, "has become a vehicle to increase consulting services".

5378: 1618:

is the Quality management system with particular requirements for the application of ISO 9001:2015 for electoral organizations at all levels of government.

6453: 6373: 6164: 6159: 6005: 4148:"What really matters for a successful implementation of Lean production? A multiple linear regression model based on European manufacturing companies" 939:

People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization's benefit.

3294:"ISO/IEC 17021-1:2015 Conformity assessment — Requirements for bodies providing audit and certification of management systems — Part 1: Requirements" 6171: 4464:

Naveh, E. (1999). ISO 9000 survey'99: An analytical tool to assess the costs, benefits and savings of ISO 9000 registration. QSU Publishing Company.

362: 4525: 4436:

Naveh, E.; Marcus, A. (2004). "When Does the ISO 9000 Quality Assurance Standard Lead to Performance Improvement? Assimilation and Going Beyond".

1726:

quality manual instead of creating a manual that documents existing practices and only adds new processes to meet the ISO standard when necessary.

1330: 1306:

burdened with an ISO bureaucracy. In some companies, adapting and improving processes could actually be impeded by the quality management system.

4478: 1490:

is the Aerospace Basic Quality System Standard, an interpretation developed by major aerospace manufacturers. Those major manufacturers include

6704: 1413:

High-Level Structure of 10 clauses is implemented. Now all new management system standards released by ISO will have this high-level structure

5066: 4430: 2944: 2447: 2401: 2209: 2900:

Santos, Leticia; Escanciano, Carmen (2002). "Benefits of the ISO 9000:1994 system: Some considerations to reinforce competitive advantage".

396:, interdepartmental communications, work processes, and customer/supplier partnerships derived, far exceeds any and all initial investment. 6773: 6574: 6097: 5480: 5071: 5041: 3694: 338: 3089: 6418: 5748: 5545: 307: 2087:

Poksinska, Bozena; Dahlgaard, Jens Jörn; Antoni, Marc (2002). "The state of ISO 9000 certification: A study of Swedish organizations".

4869: 3283:

ISO/IEC 17011: "Conformity assessment. General requirements for accreditation bodies accrediting conformity assessment bodies" (2004).

1422:

Risk-based thinking throughout the standard makes the whole management system a preventive tool and encourages continuous improvement

5945: 4969: 4422: 3727: 3396: 3374: 3242: 2488: 2017: 1682: 1549: 1545: 1503: 235: 217: 115: 65: 3801: 3753: 1649: 325:

throughout the supply chain by reducing the administrative burden of maintaining multiple sets of quality manuals and procedures.

155: 148: 2690:"ISO 9000 registration's impact on sales and profitability: A longitudinal analysis of performance before and after accreditation" 6509: 5681: 5525: 1419:

A requirement that those at the top of an organization be involved and accountable, aligning quality with wider business strategy

51: 3444:"BSI obtains first global accreditation from ANAB to certify organizations to the new Quality Management standard ISO 9001:2015" 302:

that were proposed to ISO in 1979. However, its history can be traced back some twenty years before that, to the publication of

3319: 365:. Sharma identified similar improvements in operating performance and linked this to superior financial performance. Chow-Chua 273:

integrated application within an organisation. ISO 9000 deals with the fundamentals and vocabulary of QMS, including the seven

3274:

ISO/IEC 17021: "Conformity assessment. Requirements for bodies providing audit and certification of management systems" (2011)

2389: 198: 6604: 6599: 6306: 170: 4365:"ISO 9001 internal decertification motivations: exploring barriers and benefits of certification as withdrawal antecedents" 2478: 6398: 5728: 5661: 5241: 4889: 1570:

is the Telecom Quality Management and Measurement System Standard, an interpretation developed by the telecom consortium,

1452:

The ISO 9001 standard is generic; its parts must be carefully interpreted to make sense within a particular organization.

1945:—Quality management—Managing an organization for quality results — Guidance for realizing financial and economic benefits 1709:

The effectiveness of the ISO system being implemented depends on a number of factors, the most significant of which are:

1544:

is an interpretation agreed upon by major automotive manufacturers (GM, Ford, Chrysler). It includes techniques such as

1453: 3877:

Dytz, Andre (2019). WHY DO ISO 9001 COMPANIES FAIL?A reflection for board members, consultants and certification bodies

177: 6847: 6743: 6221: 4518: 2929:

A Collection of Papers Presented at the 55th Conference on Glass Problems: Ceramic Engineering and Science Proceedings

2067: 1664: 6403: 6311: 6261: 6020: 5353: 5348: 4214:"Factors influencing firm propensity for ISO 9001 withdrawal: Evidence on decertification tendency and antecedents" 3893: 3654: 3495:"Factors influencing firm propensity for ISO 9001 withdrawal: Evidence on decertification tendency and antecedents" 3053: 3015: 2975: 2612: 2155:

Tsim, Y.C.; Yeung, V.W.S.; Leung, Edgar T.C. (2002). "An adaptation to ISO 9001:2000 for certified organizations".

1053: 253: 3598: 1660: 144: 6669: 6614: 6393: 6378: 6358: 5636: 5056: 4552: 2052: 1143:

Essentially, the layout of the standard is similar to the previous ISO 9001:2008 standard in that it follows the

184: 4311:"Impact of ISO 9001 certification cancellation on business performance: a case study in Slovenian organisations" 2784:

Chow-Chua, Clare; Goh, Mark; Wan, Tan Boon (2003). "Does ISO 9000 certification improve business performance?".

6717: 6624: 6413: 6388: 5600: 5595: 3948:"The difference in the perceived benefits between firms that maintain ISO certification and those that do not" 2848:"The difference in the perceived benefits between firms that maintain ISO certification and those that do not" 1764:

Organizations can expand into new markets, as some sectors and clients require ISO 9001 before doing business.

950:

A desired result is achieved more efficiently when activities and related resources are managed as a process.

3782: 3421: 6271: 5813: 5803: 5798: 5373: 5358: 5298: 4732: 4727: 4687: 269: 166: 2192: 961:

Improvement of the organization's overall performance should be a permanent objective of the organization.

6842: 6821: 6589: 6579: 5708: 5126: 4707: 4511: 2632: 2252: 1531: 303: 2281:"ISO 9004:2018 - Quality management - Quality of an organization - Guidance to achieve sustained success" 2225:

Beattie, Ken R. (1999). "Implementing ISO 9000: A study of its benefits among Australian organizations".

6010: 5873: 5520: 4894: 4742: 4712: 4605: 4595: 4556: 4548: 2032: 2007: 1829: 1428:

Alignment with other key management system standards through the use of a common structure and core text

1279:

covered only the final inspection of finished product, with no concern for how the product was produced.

393: 2348: 4213: 3494: 2757:

Sharma, Divesh S. (2005). "The association between ISO 9000 certification and financial performance".

2574:

Design and Airworthiness Requirements for Service Aircraft Volume 1 - Aeroplanes Book 1 (Parts 0 to 3)

6768: 6674: 6408: 6383: 6226: 6067: 5505: 5308: 5181: 4964: 4147: 4046: 3125: 1794: 1178: 57: 1372:

ISO 9004:2009 "Managing for the sustained success of an organization. A quality management approach"

6609: 6348: 1833: 4310: 2455: 2429: 1597: 6554: 6489: 4829: 4453: 4392: 4338: 4291: 4241: 4175: 4084: 4022: 3975: 3860: 3702: 3579: 3522: 3346: 2828: 2667: 2524: 2267:"ISO/TS 9002:2016 - Quality management systems - Guidelines for the application of ISO 9001:2015" 2047: 1963:—Guidelines for quality management systems auditing and environmental management systems auditing 374: 274: 4486: 1939:—Measurement management systems — Requirements for measurement processes and measuring equipment 1519: 1416:

Greater emphasis on building a management system suited to each organization's particular needs

5383: 4482: 4426: 4418: 4384: 4330: 4283: 4233: 4167: 4128: 4076: 4014: 3967: 3923: 3618: 3571: 3514: 3098: 2950: 2940: 2739: 2484: 2397: 2205: 2037: 1851:

Lastly, the standard itself is proprietary, and not open to inspection by the general public.

1584:

compliance with ISO 13485 does not necessarily mean compliance with ISO 9001 (and vice versa).

1527: 1511: 1403: 1302: 1272:

had basically the same material as ISO 9001 but without covering the creation of new products.

3826: 191: 6852: 6117: 5858: 5186: 4445: 4376: 4322: 4275: 4225: 4159: 4118: 4066: 4058: 4006: 3959: 3913: 3905: 3852: 3610: 3561: 3553: 3506: 2932: 2909: 2882: 2820: 2793: 2766: 2731: 2704: 2657: 2647: 2633:"The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis" 2555: 2234: 2172: 2164: 2135: 2096: 1523: 1515: 1287: 350: 3995:"Valuation of the option of abandoning ISO 9001 certification: an empirical study in Spain" 2371: 1265:

was for companies and organizations whose activities included the creation of new products.

1263:

Model for quality assurance in design, development, production, installation, and servicing

6727: 6448: 6353: 6107: 6035: 6030: 6025: 5510: 5473: 5468: 5463: 5458: 5453: 5448: 5443: 3542:"Firm preparation for ISO 9001 certification – the case of the hotel industry in Portugal" 3151: 2689: 2329: 2127: 2062: 2057: 1825: 1789:

processes and risk of poor company image if the certification process fails. According to

1507: 3250: 1695:

The debate on the effectiveness of ISO 9000 commonly centers on the following questions:

1624:

is the Quality Management System applicable only to Testing and Calibration Laboratories.

2114: 6015: 5763: 5575: 5438: 5428: 5423: 5418: 5413: 5408: 5403: 5398: 5393: 4762: 4752: 2324: 2294: 1837: 1495: 1468:

teams (Mexico), and city councils (UK)—have successfully implemented ISO 9001 systems.

1157: 1079: 2543: 6836: 6803: 6778: 6763: 6699: 6694: 6689: 6684: 6679: 6524: 6469: 6438: 6428: 6291: 6281: 6251: 6246: 6196: 6176: 6154: 6139: 6092: 6057: 6000: 5995: 5985: 5863: 5808: 5783: 5778: 5758: 5631: 5171: 4747: 4610: 4580: 4396: 4342: 4295: 4245: 4179: 4088: 4026: 3979: 3583: 3526: 2847: 2832: 2559: 1972: 1798: 1588: 1380:

and the ISO 10000 series, may also be used for specific parts of the quality system.

1173: 329: 261: 4457: 3323: 1751:

Organizations can identify and address the risks associated with their organization.

901:

The ISO 9000 series are based on seven quality management principles (QMP), namely:

6664: 6634: 6494: 5838: 5833: 5696: 5691: 5686: 5605: 5550: 5500: 5433: 5388: 5363: 5293: 5288: 5283: 5278: 5273: 5231: 5196: 5106: 5101: 4929: 4737: 4503: 2407: 1556: 1491: 1152:

standard, not that of the organization, their contents must be taken into account.

1088: 388:

The mechanism for improving results has also been the subject of much research. Lo

4380: 4279: 4163: 4123: 4106: 4062: 3557: 4326: 4010: 3347:"The Standard ISO 9001:2015 – A Milestone in the Evolution of Quality Management" 2770: 1969:—Quality management system requirements for automotive-related products suppliers 6639: 6336: 6331: 6326: 5910: 5827: 4799: 4364: 4263: 3892:

Cândido, Carlos J.F.; Coelho, Luís M.S.; Peixinho, Rúben M.T. (4 January 2016).

3856: 3541: 2586: 2367: 1951:—Medical devices—Quality management systems—Requirements for regulatory purposes 1790: 333: 133: 4229: 3994: 3909: 3510: 3127:

The ISO Survey of Management System Standard Certifications – 2014 (data table)

6629: 6534: 6241: 6216: 5980: 5935: 5671: 5328: 5141: 5034: 5029: 5024: 4984: 4959: 4834: 4590: 4264:"Determinants of expected performance after ISO 9001 certification withdrawal" 3963: 3614: 3061:, International Organization for Standardization, pp. 1–2, archived from 2936: 2913: 2886: 2797: 2735: 2708: 2168: 2100: 2027: 1966: 1461: 1389: 332:

took steps to improve national competitiveness following the publication of a

4388: 4334: 4287: 4237: 4171: 4132: 4080: 4045:

Cândido, Carlos J.F.; Coelho, Luís M.S.; Peixinho, Rúben M.T. (5 June 2019).

4018: 3971: 3927: 3622: 3575: 3518: 2954: 2931:. Vol. 16. Hoboken, NJ, US: John Wiley & Sons, Inc. pp. 15–18. 2927:

Alcorn, Janice E. (26 March 2008). "The Benefits of ISO 9000 Certification".

17: 6798: 6793: 6788: 6783: 6758: 6748: 6709: 6659: 6654: 6649: 6644: 6549: 6544: 6539: 6529: 6519: 6504: 6484: 6479: 6474: 6423: 6368: 6363: 6343: 6321: 6301: 6256: 6236: 6191: 6186: 6181: 6149: 6112: 6102: 6087: 6082: 6077: 6062: 6047: 6042: 5970: 5965: 5960: 5940: 5930: 5925: 5920: 5905: 5900: 5848: 5843: 5823: 5793: 5768: 5753: 5723: 5676: 5666: 5646: 5641: 5626: 5621: 5535: 5256: 5251: 5146: 4792: 4787: 4782: 4777: 4772: 4680: 4675: 4670: 4665: 4449: 3947: 3023:, International Organization for Standardization, p. 11, archived from 2983:, International Organization for Standardization, p. 17, archived from 2824: 2631:

Corbett, Charles J.; Montes-Sancho, María J.; Kirsch, David A. (July 2005).

1990: 1984: 1978: 1960: 1954: 1948: 1942: 1936: 1930: 1578: 1377: 1359: 299: 3097:, International Organization for Standardization, p. 1, archived from 2743: 2652: 1434:

Quality Manual & Management representative (MR) are no longer mandatory

4472: 4415:

ISO 9001: 2000 for Software and Systems Providers: An Engineering Approach

3479: 3465: 3293: 2280: 2266: 2238: 2139: 1702:

Does it help to implement an ISO 9001-compliant quality management system?

1621: 1613: 1605: 1064: 1035: 286:

criticised as being wasteful and not being useful for all organizations.

6433: 6211: 5915: 5743: 5580: 5570: 5555: 5530: 5515: 5490: 5485: 5368: 5343: 5338: 5323: 5318: 5313: 5303: 5268: 5263: 5246: 5226: 5221: 5216: 5211: 5206: 5201: 5191: 5176: 5166: 5161: 5151: 5136: 5131: 5121: 5116: 5111: 5096: 5091: 5086: 5081: 5076: 5061: 5046: 5019: 5014: 5009: 5004: 4999: 4994: 4989: 4979: 4974: 4954: 4949: 4939: 4934: 4924: 4919: 4909: 4904: 4899: 4874: 4864: 4757: 4660: 4655: 4650: 4645: 4640: 4635: 4630: 4625: 4620: 4071: 3566: 2002: 1593:

provides guidelines for the application of ISO 9001 to computer software.

278: 265: 4467: 3918: 3661: 3177: 3062: 3024: 2984: 2873:

Buttle, Francis (1997). "ISO 9000: Marketing motivations and benefits".

2671: 2528: 2512: 2448:"Standards, Training, Testing, Assessment and Certification – BSI Group" 1761:

Organizations will meet necessary statutory and regulatory requirements.

1365:

ISO 9001 is supplemented directly by two other standards of the family:

6722: 6514: 6499: 6296: 6286: 6276: 6052: 5868: 5818: 5713: 5701: 4859: 4854: 4849: 4844: 4839: 4824: 4819: 4814: 4809: 4804: 4767: 4722: 4717: 4702: 4697: 4692: 3189: 2811:

Rajan, Murli; Tamimi, Nabil (2003). "Payoff to ISO 9000 Registration".

2177: 1996: 1566: 1369:

ISO 9000:2005 "Quality management systems. Fundamentals and vocabulary"

1093: 972:

Effective decisions are based on the analysis of data and information.

3864: 2662: 2626: 2624: 2622: 1610:

is the guidelines for the application of ISO 9001 in local government.

1270:

Model for quality assurance in production, installation, and servicing

6584: 6569: 6564: 6559: 6231: 6206: 6134: 5990: 5975: 5955: 5950: 5895: 5888: 5883: 5878: 5773: 5738: 5585: 5236: 5051: 4615: 4047:"Why firms lose their ISO 9001 certification: Evidence from Portugal" 3218:"Using Quality Objectives to Drive Strategic Performance Improvement" 1821:

certification, simply for the quality benefits that can be achieved.

1499: 1486: 1478: 1465: 1457: 404:

The increase in ISO 9001 certification is shown in the tables below.

1667:. Statements consisting only of original research should be removed. 6072: 2572:

Ministry of Defence, Defence Standard 00-970 / Volume 2 / Issue 1,

353:

compared to otherwise similar organizations without certification.

6619: 6594: 6316: 6201: 5853: 5718: 5590: 5565: 5560: 5540: 4914: 4884: 4879: 4600: 4585: 4575: 4570: 4498: 4262:

Cândido, Carlos J. F.; Ferreira, Luís M. F. R. (7 November 2021).

3375:"Infographic: ISO 9001:2015 vs. 2008 revision – What has changed?" 3153:

The ISO Survey of Management System Standard Certifications – 2014

3091:

The ISO Survey of Management System Standard Certifications – 2011

1087: 321: 3055:

The ISO Survey of ISO 9001:2000 and ISO 14001 Certificates – 2003

2977:

The ISO Survey of ISO 9001:2000 and ISO 14001 Certificates – 2003

2255:. International Organization for Standardization. September 2021. 6266: 6129: 6122: 5788: 5733: 5333: 4944: 3726:. International Organization for Standardization. Archived from 2042: 1933:—Quality management—Guidelines to quality management in projects 1824:

Abrahamson argues that fashionable management discourse such as

1144: 4507: 4212:

Ferreira, Luís M. F. R.; Cândido, Carlos J. F. (1 March 2021).

3898:

International Journal of Operations & Production Management

3603:

International Journal of Operations & Production Management

3493:

Ferreira, Luís M. F. R.; Cândido, Carlos J. F. (1 March 2021).

2115:

What is the ISO 9000 family of standards on quality management?

1908:

certification barriers that were overcome during certification;

6753: 6443: 5495: 4363:

Cândido, Carlos J. F.; Ferreira, Luís M. F. R. (14 May 2021).

1632: 1346:

Use your records to prove that requirements have been met; and

127: 72: 31: 4107:"Reasons for decertification of ISO 9001. An empirical study" 3599:"ISO 9000: integration rationales and organizational impacts" 3540:

Esgarrancho, Sandra; Cândido, Carlos J. F. (2 January 2020).

2902:

International Journal of Quality & Reliability Management

2875:

International Journal of Quality & Reliability Management

2786:

International Journal of Quality & Reliability Management

2697:

International Journal of Quality & Reliability Management

2480:

Understanding ISO 9000 and Implementing the Basics to Quality

3993:

Sansalvador, Manuel E.; Brotons, José M. (2 December 2015).

1805:

of ISO 9001 does not guarantee a successful quality system.

1571: 408:

Worldwide total of ISO 9001 certificates (end of each year)

298:(ISO). It was based on the BS 5750 series of standards from 3159:, International Organization for Standardization, p. 1 3894:"The financial impact of a withdrawn ISO 9001 certificate" 3754:"Probing the Limits – ISO 9000: More Hindrance Than Help" 2688:

Heras, Iñaki; Dick, Gavin P.M.; Casadesús, Martí (2002).

2150: 2148: 1975:—Information security management systems standards family 1875:

Some of the customers may no longer demand certification.

3695:"Good Business Sense Is the Key to Confronting ISO 9000" 1277:

Model for quality assurance in final inspection and test

349:

showed that certified organizations achieved a superior

4146:

Chiarini, Andrea; Brunetti, Federico (3 October 2019).

2283:. International Organization for Standardization. 2023. 2269:. International Organization for Standardization. 2023. 1656: 1102:

ISO 9001:2015 Quality management systems — Requirements

93: 1343:

Provide correct version of documents at points of use;

3597:

Boiral, Olivier; Roy, Marie-Josée (6 February 2007).

2390:"A Brief History of ISO 9000: Where did we go wrong?" 381:(2005), may suggest it. Other writers, such as Heras 4481:. Asigurarea Calitatii – Quality Assurance 21 (83), 4468:

An abstract of the 2007's ISO survey of certificates

2544:"The ISO 9000 series and its implications for HACCP" 1317:

replaced all three former standards of 1994 issues,

1199: 6736: 6462: 5614: 4563: 3946:Lo, Liang Kang; Chang, Dong Shang (15 April 2007). 1059: 1049: 1041: 1031: 1021: 1011: 1003: 88:

may be too technical for most readers to understand

4315:Total Quality Management & Business Excellence 4268:Total Quality Management & Business Excellence 4051:Total Quality Management & Business Excellence 3999:Total Quality Management & Business Excellence 3546:Total Quality Management & Business Excellence 769:Top 10 countries for ISO 9001 certificates (2009) 641:Top 10 countries for ISO 9001 certificates (2010) 513:Top 10 countries for ISO 9001 certificates (2014) 277:principles that underlie the family of standards. 4105:Simon, Alexandra; Kafel, Piotr (1 October 2018). 3802:"Probing the Limits: ISO 9001 Proves Ineffective" 3130:, International Organization for Standardization 2301:. International Organization for Standardization 2113:International Organization for Standardization, 1999:—aerospace industry implementation of ISO 9000/1 1879:management systems (e.g., TQM, six sigma, lean). 1699:Are the quality principles in ISO 9001 of value? 2325:"So many standards to follow, so little payoff" 1811: 1779: 1286:was also influenced by existing U.S. and other 4477:Bacivarov, Ioan (Coordinating Editor) (2015). 2854:. International Journal of Production Research 2202:International Organization for Standardization 2128:The ISO 9000 family of International Standards 2023:International Organization for Standardization 1705:Does it help to obtain ISO 9001 certification? 1170:International Organization for Standardization 1096:, Japan advertising its ISO 9001 certification 1026:International Organization for Standardization 296:International Organization for Standardization 258:International Organization for Standardization 4519: 4218:International Journal of Production Economics 3843:Abrahamson, E. (1996). "Management Fashion". 3499:International Journal of Production Economics 3048: 3046: 3044: 3010: 3008: 3006: 3004: 2970: 2968: 2966: 2964: 2683: 2681: 2613:"2024 Case Study on the Benefits of ISO 9001" 2587:"DOES ISO 9001 PAY? – ANALYSIS OF 42 STUDIES" 897:ISO 9000 series Quality Management Principles 8: 3952:International Journal of Production Research 3120: 3118: 1431:Inclusion of Knowledge Management principles 1349:Develop a procedure to control your records. 998: 294:ISO 9000 was first published in 1987 by the 4438:IEEE Transactions on Engineering Management 3776: 3774: 2318: 2316: 1917:expected performance after decertification; 1885:Expected performance after decertification. 339:United Kingdom Accreditation Service (UKAS) 66:Learn how and when to remove these messages 4526: 4512: 4504: 4413:Bamford, Robert; Deibler, William (2003). 3320:"25 Years of ISO 9000 | A View from the Q" 1552:. QS 9000 is now replaced by ISO/TS 16949. 1108:Contents of ISO 9001:2015 are as follows: 1078: 997: 4122: 4070: 3917: 3688: 3686: 3684: 3682: 3636: 3634: 3632: 3565: 3146: 3144: 3084: 3082: 2661: 2651: 2362: 2360: 2358: 2342: 2340: 2176: 1683:Learn how and when to remove this message 1406:cycle at all levels in the organization. 236:Learn how and when to remove this message 218:Learn how and when to remove this message 116:Learn how and when to remove this message 100:, without removing the technical details. 3660:. ISO Management Systems. Archived from 3354:Asigurarea Calitatii – Quality Assurance 2349:"Is ISO the way to go? Some say, Not So" 905:The seven quality management principles 903: 767: 639: 511: 406: 3648: 3646: 2759:The International Journal of Accounting 2079: 2396:(2nd ed.). Oak Tree Press. 2000. 1340:Approve documents before distribution; 1121:Section 4: Context of the organization 154:Please improve this article by adding 4358: 4356: 4354: 4352: 4257: 4255: 4207: 4205: 4203: 4201: 4199: 4197: 4195: 4193: 4191: 4189: 4100: 4098: 4040: 4038: 4036: 3941: 3939: 3937: 3887: 3885: 3883: 98:make it understandable to non-experts 7: 1769:Criticisms of ISO 9001 certification 3190:"ISO quality management principles" 1957:—Environmental management standards 1793:, ISO 9001 promotes specification, 308:United States Department of Defense 27:Set of quality management standards 3345:Bacivarov, Ioan (1 October 2015). 2724:Accident Analysis & Prevention 2585:Manders, Basak (10 October 2012). 2323:Clifford, Stephanie (1 May 2005). 1905:initial certification motivations; 1896:Propensity for ISO 9000 withdrawal 1472:auditors are sent to assess them. 25: 4369:Production Planning & Control 4152:Production Planning & Control 3800:Dalgleish, Scott (1 April 2005). 3422:"ISO 9001:2015 – Just published!" 3377:. Maritime Cyprus. 11 August 2016 2018:International Accreditation Forum 1914:decertification motivations held; 1888:Improper ISO 9001 implementation. 1534:. The current version is AS9100D. 1504:General Electric Aircraft Engines 1448:Industry-specific interpretations 1409:Some of the key changes include: 1139:Section 10: Continual Improvement 1136:Section 9: Performance evaluation 47:This article has multiple issues. 6817: 6816: 3845:The Academy of Management Review 3781:Henricks, Mark (December 2001). 3655:"Is ISO 9000 really a standard?" 3243:"OBJECTIVE OF THE SAMPLE MANUAL" 1981:—Anti-bribery management systems 1911:certification benefits achieved; 1722:implementation of the standard. 1637: 1118:Section 3: Terms and definitions 132: 77: 36: 3752:Dalgleish, Scott (5 May 2003). 2477:Stamatis, D H (8 August 1995). 2253:"ISO 9000 – Quality management" 2142:, accessed on 20 September 2024 2117:, accessed on 20 September 2024 1987:—Road traffic safety management 1336:ISO 9000 Requirements include: 1193:Evolution of ISO 9000 standards 1179:accredited certification bodies 1148:the quality management system. 1115:Section 2: Normative references 1036:ISO/TC 176/SC 2 Quality systems 55:or discuss these issues on the 3832:. Abridged version. ISO. 2005. 2372:"The 'quality' you can't feel" 969:Evidence-based decision making 1: 4381:10.1080/09537287.2021.1916638 4280:10.1080/14783363.2021.1997142 4164:10.1080/09537287.2019.1589010 4124:10.15446/innovar.v28n70.74449 4063:10.1080/14783363.2019.1625266 3693:Barnes, Frank (Spring 2000). 3558:10.1080/14783363.2017.1404428 3397:"ISO 9001 Quality management" 2295:"ISO 9000 Quality Management" 2194:Quality Management Principles 1797:, and procedures rather than 156:secondary or tertiary sources 4479:Special issue "ISO9001:2015" 4327:10.1080/14783363.2014.906107 4309:Alič, Milena (5 June 2014). 4011:10.1080/14783363.2014.929231 2771:10.1016/j.intacc.2005.01.011 2560:10.1016/0956-7135(93)90166-L 2513:"ISO 9000 and HACCP Systems" 1242: 1234: 1226: 1218: 1210: 3857:10.5465/amr.1996.9602161572 3653:Wade, Jim (May–June 2002). 2511:Adams, Catherine E (1994). 2430:"BSOL Academic – BSI Group" 2347:Wilson, Ian (4 June 2010). 2157:Managerial Auditing Journal 2068:Verification and Validation 1663:the claims made and adding 377:, such as those of Corbett 6869: 4230:10.1016/j.ijpe.2020.108024 3910:10.1108/IJOPM-11-2014-0540 3511:10.1016/j.ijpe.2020.108024 1054:Quality management systems 254:quality management systems 6812: 4545: 3964:10.1080/00207540600733709 3615:10.1108/01443570710720630 2937:10.1002/9780470314661.ch3 2914:10.1108/02656710210415703 2887:10.1108/02656719710186867 2798:10.1108/02656710310493643 2736:10.1016/j.aap.2006.11.004 2709:10.1108/02656710210429618 2517:Food and Drug Law Journal 2394:The Case Against ISO 9000 2169:10.1108/02686900210429669 2101:10.1108/09544780210439734 2053:Quality management system 992:Contents of ISO 9001:2015 779: 776: 773: 651: 648: 645: 523: 520: 517: 3424:. ISO. 23 September 2015 2813:The Journal of Investing 2227:Total Quality Management 1836:, possibly indicating a 363:U.S. automotive industry 4450:10.1109/TEM.2004.830864 3827:"The ISO Survey – 2005" 2825:10.3905/joi.2003.319536 2542:Harrigan, W.F. (1993). 980:Relationship management 328:A few years later, the 306:standards, such as the 256:(QMS) standards by the 4417:(1st ed.). CRC-Press. 2653:10.1287/mnsc.1040.0358 1815: 1783: 1376:Other standards, like 1097: 304:government procurement 264:ensure that they meet 143:relies excessively on 3787:Entrepreneur Magazine 3717:"Debunking the myths" 3322:. ASQ. Archived from 3017:The ISO Survey – 2008 2351:. The Westgard Rules. 2239:10.1080/0954412998090 2140:10.1007/s007690050157 2033:List of ISO standards 2008:Conformity assessment 1777:According to Barnes: 1124:Section 5: Leadership 1092:A fish wholesaler in 1091: 394:customer satisfaction 4274:(15–16): 1691–1717. 4005:(11–12): 1255–1268. 3705:on 27 February 2009. 2370:(19 November 2000). 1206:Edition of ISO 9001 1145:Plan, Do, Check, Act 1133:Section 8: Operation 936:Engagement of people 780:No. of certificates 652:No. of certificates 524:No. of certificates 375:longitudinal studies 3480:"Iso/Ts 54001:2019" 3256:on 20 December 2019 3247:Isopocketguides.com 2014:published standards 1882:Financial distress. 1855:ISO 9000 withdrawal 1520:Pratt & Whitney 1456:is not like making 1454:Developing software 1127:Section 6: Planning 1000: 906: 770: 642: 514: 409: 6848:Quality management 4539:by standard number 3699:Review of Business 3326:on 25 October 2016 3104:on 27 January 2013 3068:on 31 October 2015 2990:on 17 January 2012 2640:Management Science 2458:on 20 October 2012 2048:Quality management 1920:and other factors. 1891:and other reasons. 1828:tends to follow a 1648:possibly contains 1331:process management 1130:Section 7: Support 1098: 904: 887:Korea, Republic of 832:Russian Federation 768: 759:Korea, Republic of 682:Russian Federation 640: 512: 407: 275:quality management 6830: 6829: 4553:ISO romanizations 4431:978-0-8493-2063-7 4158:(13): 1091–1101. 3733:on 19 August 2017 3222:Qualitydigest.com 2946:978-0-470-31466-1 2403:978-1-86076-173-7 2211:978-92-67-10650-2 2134:2, 1997, p. 325, 2132:Accred Qual Assur 2038:Management system 1832:in the form of a 1801:and improvement. 1693: 1692: 1685: 1650:original research 1528:Sikorsky Aircraft 1512:McDonnell Douglas 1404:Plan-Do-Check-Act 1303:quality assurance 1288:Defense Standards 1250: 1249: 1086: 1085: 987: 986: 894: 893: 766: 765: 638: 637: 510: 509: 260:(ISO) which help 252:is a set of five 246: 245: 238: 228: 227: 220: 202: 167:"ISO 9000 family" 126: 125: 118: 70: 16:(Redirected from 6860: 6820: 6819: 4540: 4528: 4521: 4514: 4505: 4461: 4401: 4400: 4360: 4347: 4346: 4321:(7–8): 790–811. 4306: 4300: 4299: 4259: 4250: 4249: 4209: 4184: 4183: 4143: 4137: 4136: 4126: 4102: 4093: 4092: 4074: 4057:(5–6): 632–651. 4042: 4031: 4030: 3990: 3984: 3983: 3958:(8): 1881–1897. 3943: 3932: 3931: 3921: 3889: 3878: 3875: 3869: 3868: 3840: 3834: 3833: 3831: 3823: 3817: 3816: 3814: 3812: 3806:Quality Magazine 3797: 3791: 3790: 3778: 3769: 3768: 3766: 3764: 3758:Quality Magazine 3749: 3743: 3742: 3740: 3738: 3732: 3721: 3713: 3707: 3706: 3701:. Archived from 3690: 3677: 3676: 3674: 3672: 3666: 3659: 3650: 3641: 3638: 3627: 3626: 3594: 3588: 3587: 3569: 3537: 3531: 3530: 3490: 3484: 3483: 3476: 3470: 3469: 3468:. 26 March 2019. 3466:"Iso 18091:2019" 3462: 3456: 3455: 3453: 3451: 3440: 3434: 3433: 3431: 3429: 3418: 3412: 3411: 3409: 3407: 3393: 3387: 3386: 3384: 3382: 3371: 3365: 3364: 3362: 3360: 3351: 3342: 3336: 3335: 3333: 3331: 3316: 3310: 3309: 3307: 3305: 3290: 3284: 3281: 3275: 3272: 3266: 3265: 3263: 3261: 3255: 3249:. Archived from 3239: 3233: 3232: 3230: 3228: 3214: 3208: 3207: 3205: 3203: 3194: 3186: 3180: 3174: 3168: 3167: 3166: 3164: 3158: 3148: 3139: 3138: 3137: 3135: 3122: 3113: 3112: 3111: 3109: 3103: 3096: 3086: 3077: 3076: 3075: 3073: 3067: 3060: 3050: 3039: 3038: 3037: 3035: 3030:on 5 August 2011 3029: 3022: 3012: 2999: 2998: 2997: 2995: 2989: 2982: 2972: 2959: 2958: 2924: 2918: 2917: 2897: 2891: 2890: 2870: 2864: 2863: 2861: 2859: 2852:Researchgate.net 2843: 2837: 2836: 2808: 2802: 2801: 2781: 2775: 2774: 2754: 2748: 2747: 2719: 2713: 2712: 2694: 2685: 2676: 2675: 2665: 2655: 2637: 2628: 2617: 2616: 2609: 2603: 2602: 2600: 2598: 2582: 2576: 2570: 2564: 2563: 2539: 2533: 2532: 2508: 2502: 2501: 2499: 2497: 2474: 2468: 2467: 2465: 2463: 2454:. Archived from 2444: 2438: 2437: 2434:Bsieducation.org 2426: 2420: 2419: 2417: 2415: 2406:. Archived from 2386: 2380: 2379: 2364: 2353: 2352: 2344: 2335: 2334: 2320: 2311: 2310: 2308: 2306: 2291: 2285: 2284: 2277: 2271: 2270: 2263: 2257: 2256: 2249: 2243: 2242: 2222: 2216: 2215: 2199: 2189: 2183: 2182: 2180: 2152: 2143: 2124: 2118: 2111: 2105: 2104: 2089:The TQM Magazine 2084: 1688: 1681: 1677: 1674: 1668: 1665:inline citations 1641: 1640: 1633: 1524:Rockwell-Collins 1516:Northrop Grumman 1200: 1112:Section 1: Scope 1082: 1077: 1074: 1072: 1070: 1068: 1066: 1001: 994: 993: 947:Process approach 907: 771: 643: 515: 410: 351:return on assets 241: 234: 223: 216: 212: 209: 203: 201: 160: 136: 128: 121: 114: 110: 107: 101: 81: 80: 73: 62: 40: 39: 32: 21: 6868: 6867: 6863: 6862: 6861: 6859: 6858: 6857: 6833: 6832: 6831: 6826: 6808: 6732: 6458: 5610: 4559: 4541: 4538: 4532: 4499:ISO 9000 family 4495: 4435: 4410: 4408:Further reading 4405: 4404: 4362: 4361: 4350: 4308: 4307: 4303: 4261: 4260: 4253: 4211: 4210: 4187: 4145: 4144: 4140: 4104: 4103: 4096: 4044: 4043: 4034: 3992: 3991: 3987: 3945: 3944: 3935: 3891: 3890: 3881: 3876: 3872: 3842: 3841: 3837: 3829: 3825: 3824: 3820: 3810: 3808: 3799: 3798: 3794: 3780: 3779: 3772: 3762: 3760: 3751: 3750: 3746: 3736: 3734: 3730: 3719: 3715: 3714: 3710: 3692: 3691: 3680: 3670: 3668: 3664: 3657: 3652: 3651: 3644: 3639: 3630: 3596: 3595: 3591: 3539: 3538: 3534: 3492: 3491: 3487: 3482:. 11 June 2019. 3478: 3477: 3473: 3464: 3463: 3459: 3449: 3447: 3442: 3441: 3437: 3427: 3425: 3420: 3419: 3415: 3405: 3403: 3395: 3394: 3390: 3380: 3378: 3373: 3372: 3368: 3358: 3356: 3349: 3344: 3343: 3339: 3329: 3327: 3318: 3317: 3313: 3303: 3301: 3292: 3291: 3287: 3282: 3278: 3273: 3269: 3259: 3257: 3253: 3241: 3240: 3236: 3226: 3224: 3216: 3215: 3211: 3201: 3199: 3192: 3188: 3187: 3183: 3178:ISO Survey 2010 3175: 3171: 3162: 3160: 3156: 3150: 3149: 3142: 3133: 3131: 3124: 3123: 3116: 3107: 3105: 3101: 3094: 3088: 3087: 3080: 3071: 3069: 3065: 3058: 3052: 3051: 3042: 3033: 3031: 3027: 3020: 3014: 3013: 3002: 2993: 2991: 2987: 2980: 2974: 2973: 2962: 2947: 2926: 2925: 2921: 2899: 2898: 2894: 2872: 2871: 2867: 2857: 2855: 2845: 2844: 2840: 2810: 2809: 2805: 2783: 2782: 2778: 2756: 2755: 2751: 2721: 2720: 2716: 2692: 2687: 2686: 2679: 2635: 2630: 2629: 2620: 2611: 2610: 2606: 2596: 2594: 2584: 2583: 2579: 2571: 2567: 2541: 2540: 2536: 2510: 2509: 2505: 2495: 2493: 2491: 2476: 2475: 2471: 2461: 2459: 2446: 2445: 2441: 2428: 2427: 2423: 2413: 2411: 2410:on 23 June 2015 2404: 2388: 2387: 2383: 2366: 2365: 2356: 2346: 2345: 2338: 2322: 2321: 2314: 2304: 2302: 2293: 2292: 2288: 2279: 2278: 2274: 2265: 2264: 2260: 2251: 2250: 2246: 2224: 2223: 2219: 2212: 2197: 2191: 2190: 2186: 2154: 2153: 2146: 2126:Eicher, L. D., 2125: 2121: 2112: 2108: 2086: 2085: 2081: 2076: 2063:Test management 2058:Standardization 1927: 1898: 1857: 1826:Quality Circles 1771: 1741: 1689: 1678: 1672: 1669: 1654: 1642: 1638: 1631: 1508:Lockheed-Martin 1450: 1441: 1386: 1356: 1312: 1296: 1255: 1195: 1166: 1063: 1045:ISO 9000 family 1016: 996: 991: 990: 899: 402: 400:Global adoption 317: 315:Reasons for use 292: 250:ISO 9000 family 242: 231: 230: 229: 224: 213: 207: 204: 161: 159: 153: 149:primary sources 137: 122: 111: 105: 102: 94:help improve it 91: 82: 78: 41: 37: 28: 23: 22: 15: 12: 11: 5: 6866: 6864: 6856: 6855: 6850: 6845: 6835: 6834: 6828: 6827: 6825: 6824: 6813: 6810: 6809: 6807: 6806: 6801: 6796: 6791: 6786: 6781: 6776: 6771: 6766: 6761: 6756: 6751: 6746: 6740: 6738: 6734: 6733: 6731: 6730: 6725: 6720: 6715: 6712: 6707: 6702: 6697: 6692: 6687: 6682: 6677: 6672: 6667: 6662: 6657: 6652: 6647: 6642: 6637: 6632: 6627: 6622: 6617: 6612: 6607: 6602: 6597: 6592: 6587: 6582: 6577: 6572: 6567: 6562: 6557: 6552: 6547: 6542: 6537: 6532: 6527: 6522: 6517: 6512: 6507: 6502: 6497: 6492: 6487: 6482: 6477: 6472: 6466: 6464: 6460: 6459: 6457: 6456: 6451: 6446: 6441: 6436: 6431: 6426: 6421: 6416: 6411: 6406: 6401: 6396: 6391: 6386: 6381: 6376: 6371: 6366: 6361: 6356: 6351: 6346: 6341: 6340: 6339: 6334: 6324: 6319: 6314: 6309: 6304: 6299: 6294: 6289: 6284: 6279: 6274: 6269: 6264: 6259: 6254: 6249: 6244: 6239: 6234: 6229: 6224: 6219: 6214: 6209: 6204: 6199: 6194: 6189: 6184: 6179: 6174: 6169: 6168: 6167: 6157: 6152: 6147: 6142: 6137: 6132: 6127: 6126: 6125: 6120: 6110: 6105: 6100: 6095: 6090: 6085: 6080: 6075: 6070: 6065: 6060: 6055: 6050: 6045: 6040: 6039: 6038: 6033: 6028: 6023: 6018: 6013: 6008: 6003: 5998: 5988: 5983: 5978: 5973: 5968: 5963: 5958: 5953: 5948: 5943: 5938: 5933: 5928: 5923: 5918: 5913: 5908: 5903: 5898: 5893: 5892: 5891: 5886: 5876: 5871: 5866: 5861: 5856: 5851: 5846: 5841: 5836: 5831: 5821: 5816: 5811: 5806: 5801: 5796: 5791: 5786: 5781: 5776: 5771: 5766: 5761: 5756: 5751: 5746: 5741: 5736: 5731: 5726: 5721: 5716: 5711: 5706: 5705: 5704: 5699: 5694: 5689: 5684: 5674: 5669: 5664: 5659: 5654: 5649: 5644: 5639: 5634: 5629: 5624: 5618: 5616: 5612: 5611: 5609: 5608: 5603: 5598: 5593: 5588: 5583: 5578: 5573: 5568: 5563: 5558: 5553: 5548: 5543: 5538: 5533: 5528: 5523: 5518: 5513: 5508: 5503: 5498: 5493: 5488: 5483: 5478: 5477: 5476: 5471: 5466: 5461: 5456: 5451: 5446: 5441: 5436: 5431: 5426: 5421: 5416: 5411: 5406: 5401: 5396: 5386: 5381: 5376: 5371: 5366: 5361: 5356: 5351: 5346: 5341: 5336: 5331: 5326: 5321: 5316: 5311: 5306: 5301: 5296: 5291: 5286: 5281: 5276: 5271: 5266: 5261: 5260: 5259: 5249: 5244: 5239: 5234: 5229: 5224: 5219: 5214: 5209: 5204: 5199: 5194: 5189: 5184: 5179: 5174: 5169: 5164: 5159: 5154: 5149: 5144: 5139: 5134: 5129: 5124: 5119: 5114: 5109: 5104: 5099: 5094: 5089: 5084: 5079: 5074: 5069: 5064: 5059: 5054: 5049: 5044: 5039: 5038: 5037: 5032: 5027: 5017: 5012: 5007: 5002: 4997: 4992: 4987: 4982: 4977: 4972: 4967: 4962: 4957: 4952: 4947: 4942: 4937: 4932: 4927: 4922: 4917: 4912: 4907: 4902: 4897: 4892: 4887: 4882: 4877: 4872: 4867: 4862: 4857: 4852: 4847: 4842: 4837: 4832: 4827: 4822: 4817: 4812: 4807: 4802: 4797: 4796: 4795: 4790: 4785: 4780: 4775: 4765: 4760: 4755: 4750: 4745: 4740: 4735: 4730: 4725: 4720: 4715: 4710: 4705: 4700: 4695: 4690: 4685: 4684: 4683: 4678: 4673: 4668: 4663: 4658: 4653: 4648: 4643: 4638: 4633: 4628: 4623: 4613: 4608: 4603: 4598: 4593: 4588: 4583: 4578: 4573: 4567: 4565: 4561: 4560: 4546: 4543: 4542: 4533: 4531: 4530: 4523: 4516: 4508: 4502: 4501: 4494: 4493:External links 4491: 4490: 4489: 4475: 4473:The ISO Survey 4470: 4465: 4462: 4433: 4409: 4406: 4403: 4402: 4375:(4): 330–344. 4348: 4301: 4251: 4185: 4138: 4094: 4032: 3985: 3933: 3879: 3870: 3851:(1): 254–285. 3835: 3818: 3792: 3770: 3744: 3708: 3678: 3667:on 7 July 2006 3642: 3628: 3609:(2): 226–247. 3589: 3552:(1–2): 23–42. 3532: 3485: 3471: 3457: 3435: 3413: 3388: 3366: 3337: 3311: 3285: 3276: 3267: 3234: 3209: 3181: 3169: 3140: 3114: 3078: 3040: 3000: 2960: 2945: 2919: 2892: 2865: 2838: 2803: 2776: 2765:(2): 151–172. 2749: 2714: 2677: 2646:(7): 1607–16. 2618: 2604: 2577: 2565: 2554:(2): 105–111. 2534: 2523:(4): 603–607. 2503: 2489: 2469: 2439: 2421: 2402: 2381: 2354: 2336: 2312: 2286: 2272: 2258: 2244: 2217: 2210: 2184: 2144: 2119: 2106: 2078: 2077: 2075: 2072: 2071: 2070: 2065: 2060: 2055: 2050: 2045: 2040: 2035: 2030: 2025: 2020: 2015: 2005: 2000: 1994: 1988: 1982: 1976: 1970: 1964: 1958: 1952: 1946: 1940: 1934: 1926: 1923: 1922: 1921: 1918: 1915: 1912: 1909: 1906: 1897: 1894: 1893: 1892: 1889: 1886: 1883: 1880: 1876: 1873: 1869: 1866: 1865:certification. 1856: 1853: 1838:management fad 1770: 1767: 1766: 1765: 1762: 1759: 1756: 1752: 1749: 1740: 1737: 1736: 1735: 1731: 1727: 1723: 1719: 1715: 1707: 1706: 1703: 1700: 1691: 1690: 1645: 1643: 1636: 1630: 1627: 1626: 1625: 1622:ISO 17025:2017 1619: 1611: 1603: 1594: 1585: 1575: 1563: 1553: 1535: 1496:Allison Engine 1483: 1449: 1446: 1440: 1437: 1436: 1435: 1432: 1429: 1426: 1423: 1420: 1417: 1414: 1385: 1382: 1374: 1373: 1370: 1360:ISO 14001:2004 1355: 1352: 1351: 1350: 1347: 1344: 1341: 1311: 1308: 1295: 1292: 1281: 1280: 1275:ISO 9003:1987 1273: 1268:ISO 9002:1987 1266: 1261:ISO 9001:1987 1254: 1251: 1248: 1247: 1244: 1240: 1239: 1236: 1232: 1231: 1228: 1224: 1223: 1220: 1216: 1215: 1212: 1208: 1207: 1204: 1194: 1191: 1165: 1162: 1158:quality policy 1141: 1140: 1137: 1134: 1131: 1128: 1125: 1122: 1119: 1116: 1113: 1084: 1083: 1061: 1057: 1056: 1051: 1047: 1046: 1043: 1039: 1038: 1033: 1029: 1028: 1023: 1019: 1018: 1013: 1012:Latest version 1009: 1008: 1005: 995: 988: 985: 984: 981: 978: 974: 973: 970: 967: 963: 962: 959: 956: 952: 951: 948: 945: 941: 940: 937: 934: 930: 929: 925: 922: 918: 917: 914: 913:Customer focus 911: 898: 895: 892: 891: 888: 885: 881: 880: 877: 874: 870: 869: 866: 863: 859: 858: 855: 854:United Kingdom 852: 848: 847: 844: 841: 837: 836: 833: 830: 826: 825: 822: 819: 815: 814: 811: 808: 804: 803: 800: 797: 793: 792: 789: 786: 782: 781: 778: 775: 764: 763: 760: 757: 753: 752: 749: 746: 742: 741: 738: 735: 731: 730: 727: 726:United Kingdom 724: 720: 719: 716: 713: 709: 708: 705: 702: 698: 697: 694: 691: 687: 686: 683: 680: 676: 675: 672: 669: 665: 664: 661: 658: 654: 653: 650: 647: 636: 635: 632: 629: 625: 624: 621: 618: 614: 613: 610: 607: 603: 602: 599: 596: 592: 591: 588: 587:United Kingdom 585: 581: 580: 577: 574: 570: 569: 566: 563: 559: 558: 555: 552: 548: 547: 544: 541: 537: 536: 533: 530: 526: 525: 522: 519: 508: 507: 504: 501: 498: 495: 492: 489: 485: 484: 481: 478: 475: 472: 469: 466: 462: 461: 458: 455: 452: 449: 446: 443: 440: 436: 435: 432: 429: 426: 423: 420: 417: 414: 401: 398: 316: 313: 291: 288: 244: 243: 226: 225: 140: 138: 131: 124: 123: 85: 83: 76: 71: 45: 44: 42: 35: 26: 24: 14: 13: 10: 9: 6: 4: 3: 2: 6865: 6854: 6851: 6849: 6846: 6844: 6843:ISO standards 6841: 6840: 6838: 6823: 6815: 6814: 6811: 6805: 6802: 6800: 6797: 6795: 6792: 6790: 6787: 6785: 6782: 6780: 6777: 6775: 6772: 6770: 6767: 6765: 6762: 6760: 6757: 6755: 6752: 6750: 6747: 6745: 6742: 6741: 6739: 6735: 6729: 6726: 6724: 6721: 6719: 6716: 6713: 6711: 6708: 6706: 6703: 6701: 6698: 6696: 6693: 6691: 6688: 6686: 6683: 6681: 6678: 6676: 6673: 6671: 6668: 6666: 6663: 6661: 6658: 6656: 6653: 6651: 6648: 6646: 6643: 6641: 6638: 6636: 6633: 6631: 6628: 6626: 6623: 6621: 6618: 6616: 6613: 6611: 6608: 6606: 6603: 6601: 6598: 6596: 6593: 6591: 6588: 6586: 6583: 6581: 6578: 6576: 6573: 6571: 6568: 6566: 6563: 6561: 6558: 6556: 6553: 6551: 6548: 6546: 6543: 6541: 6538: 6536: 6533: 6531: 6528: 6526: 6523: 6521: 6518: 6516: 6513: 6511: 6508: 6506: 6503: 6501: 6498: 6496: 6493: 6491: 6488: 6486: 6483: 6481: 6478: 6476: 6473: 6471: 6468: 6467: 6465: 6461: 6455: 6452: 6450: 6447: 6445: 6442: 6440: 6437: 6435: 6432: 6430: 6427: 6425: 6422: 6420: 6417: 6415: 6412: 6410: 6407: 6405: 6402: 6400: 6397: 6395: 6392: 6390: 6387: 6385: 6382: 6380: 6377: 6375: 6372: 6370: 6367: 6365: 6362: 6360: 6357: 6355: 6352: 6350: 6347: 6345: 6342: 6338: 6335: 6333: 6330: 6329: 6328: 6325: 6323: 6320: 6318: 6315: 6313: 6310: 6308: 6305: 6303: 6300: 6298: 6295: 6293: 6290: 6288: 6285: 6283: 6280: 6278: 6275: 6273: 6270: 6268: 6265: 6263: 6260: 6258: 6255: 6253: 6250: 6248: 6245: 6243: 6240: 6238: 6235: 6233: 6230: 6228: 6225: 6223: 6220: 6218: 6215: 6213: 6210: 6208: 6205: 6203: 6200: 6198: 6195: 6193: 6190: 6188: 6185: 6183: 6180: 6178: 6175: 6173: 6170: 6166: 6163: 6162: 6161: 6158: 6156: 6153: 6151: 6148: 6146: 6143: 6141: 6138: 6136: 6133: 6131: 6128: 6124: 6121: 6119: 6116: 6115: 6114: 6111: 6109: 6106: 6104: 6101: 6099: 6096: 6094: 6091: 6089: 6086: 6084: 6081: 6079: 6076: 6074: 6071: 6069: 6066: 6064: 6061: 6059: 6056: 6054: 6051: 6049: 6046: 6044: 6041: 6037: 6034: 6032: 6029: 6027: 6024: 6022: 6019: 6017: 6014: 6012: 6009: 6007: 6004: 6002: 5999: 5997: 5994: 5993: 5992: 5989: 5987: 5984: 5982: 5979: 5977: 5974: 5972: 5969: 5967: 5964: 5962: 5959: 5957: 5954: 5952: 5949: 5947: 5944: 5942: 5939: 5937: 5934: 5932: 5929: 5927: 5924: 5922: 5919: 5917: 5914: 5912: 5909: 5907: 5904: 5902: 5899: 5897: 5894: 5890: 5887: 5885: 5882: 5881: 5880: 5877: 5875: 5872: 5870: 5867: 5865: 5862: 5860: 5857: 5855: 5852: 5850: 5847: 5845: 5842: 5840: 5837: 5835: 5832: 5829: 5825: 5822: 5820: 5817: 5815: 5812: 5810: 5807: 5805: 5802: 5800: 5797: 5795: 5792: 5790: 5787: 5785: 5782: 5780: 5777: 5775: 5772: 5770: 5767: 5765: 5762: 5760: 5757: 5755: 5752: 5750: 5747: 5745: 5742: 5740: 5737: 5735: 5732: 5730: 5727: 5725: 5722: 5720: 5717: 5715: 5712: 5710: 5707: 5703: 5700: 5698: 5695: 5693: 5690: 5688: 5685: 5683: 5680: 5679: 5678: 5675: 5673: 5670: 5668: 5665: 5663: 5660: 5658: 5655: 5653: 5650: 5648: 5645: 5643: 5640: 5638: 5635: 5633: 5630: 5628: 5625: 5623: 5620: 5619: 5617: 5613: 5607: 5604: 5602: 5599: 5597: 5594: 5592: 5589: 5587: 5584: 5582: 5579: 5577: 5574: 5572: 5569: 5567: 5564: 5562: 5559: 5557: 5554: 5552: 5549: 5547: 5544: 5542: 5539: 5537: 5534: 5532: 5529: 5527: 5524: 5522: 5519: 5517: 5514: 5512: 5509: 5507: 5504: 5502: 5499: 5497: 5494: 5492: 5489: 5487: 5484: 5482: 5479: 5475: 5472: 5470: 5467: 5465: 5462: 5460: 5457: 5455: 5452: 5450: 5447: 5445: 5442: 5440: 5437: 5435: 5432: 5430: 5427: 5425: 5422: 5420: 5417: 5415: 5412: 5410: 5407: 5405: 5402: 5400: 5397: 5395: 5392: 5391: 5390: 5387: 5385: 5382: 5380: 5377: 5375: 5372: 5370: 5367: 5365: 5362: 5360: 5357: 5355: 5352: 5350: 5347: 5345: 5342: 5340: 5337: 5335: 5332: 5330: 5327: 5325: 5322: 5320: 5317: 5315: 5312: 5310: 5307: 5305: 5302: 5300: 5297: 5295: 5292: 5290: 5287: 5285: 5282: 5280: 5277: 5275: 5272: 5270: 5267: 5265: 5262: 5258: 5255: 5254: 5253: 5250: 5248: 5245: 5243: 5240: 5238: 5235: 5233: 5230: 5228: 5225: 5223: 5220: 5218: 5215: 5213: 5210: 5208: 5205: 5203: 5200: 5198: 5195: 5193: 5190: 5188: 5185: 5183: 5180: 5178: 5175: 5173: 5170: 5168: 5165: 5163: 5160: 5158: 5155: 5153: 5150: 5148: 5145: 5143: 5140: 5138: 5135: 5133: 5130: 5128: 5125: 5123: 5120: 5118: 5115: 5113: 5110: 5108: 5105: 5103: 5100: 5098: 5095: 5093: 5090: 5088: 5085: 5083: 5080: 5078: 5075: 5073: 5070: 5068: 5065: 5063: 5060: 5058: 5055: 5053: 5050: 5048: 5045: 5043: 5040: 5036: 5033: 5031: 5028: 5026: 5023: 5022: 5021: 5018: 5016: 5013: 5011: 5008: 5006: 5003: 5001: 4998: 4996: 4993: 4991: 4988: 4986: 4983: 4981: 4978: 4976: 4973: 4971: 4968: 4966: 4963: 4961: 4958: 4956: 4953: 4951: 4948: 4946: 4943: 4941: 4938: 4936: 4933: 4931: 4928: 4926: 4923: 4921: 4918: 4916: 4913: 4911: 4908: 4906: 4903: 4901: 4898: 4896: 4893: 4891: 4888: 4886: 4883: 4881: 4878: 4876: 4873: 4871: 4868: 4866: 4863: 4861: 4858: 4856: 4853: 4851: 4848: 4846: 4843: 4841: 4838: 4836: 4833: 4831: 4828: 4826: 4823: 4821: 4818: 4816: 4813: 4811: 4808: 4806: 4803: 4801: 4798: 4794: 4791: 4789: 4786: 4784: 4781: 4779: 4776: 4774: 4771: 4770: 4769: 4766: 4764: 4761: 4759: 4756: 4754: 4751: 4749: 4746: 4744: 4741: 4739: 4736: 4734: 4731: 4729: 4726: 4724: 4721: 4719: 4716: 4714: 4711: 4709: 4706: 4704: 4701: 4699: 4696: 4694: 4691: 4689: 4686: 4682: 4679: 4677: 4674: 4672: 4669: 4667: 4664: 4662: 4659: 4657: 4654: 4652: 4649: 4647: 4644: 4642: 4639: 4637: 4634: 4632: 4629: 4627: 4624: 4622: 4619: 4618: 4617: 4614: 4612: 4609: 4607: 4604: 4602: 4599: 4597: 4594: 4592: 4589: 4587: 4584: 4582: 4579: 4577: 4574: 4572: 4569: 4568: 4566: 4562: 4558: 4557:IEC standards 4554: 4550: 4549:ISO standards 4544: 4536: 4529: 4524: 4522: 4517: 4515: 4510: 4509: 4506: 4500: 4497: 4496: 4492: 4488: 4484: 4480: 4476: 4474: 4471: 4469: 4466: 4463: 4459: 4455: 4451: 4447: 4443: 4439: 4434: 4432: 4428: 4424: 4423:0-8493-2063-1 4420: 4416: 4412: 4411: 4407: 4398: 4394: 4390: 4386: 4382: 4378: 4374: 4370: 4366: 4359: 4357: 4355: 4353: 4349: 4344: 4340: 4336: 4332: 4328: 4324: 4320: 4316: 4312: 4305: 4302: 4297: 4293: 4289: 4285: 4281: 4277: 4273: 4269: 4265: 4258: 4256: 4252: 4247: 4243: 4239: 4235: 4231: 4227: 4223: 4219: 4215: 4208: 4206: 4204: 4202: 4200: 4198: 4196: 4194: 4192: 4190: 4186: 4181: 4177: 4173: 4169: 4165: 4161: 4157: 4153: 4149: 4142: 4139: 4134: 4130: 4125: 4120: 4117:(70): 69–80. 4116: 4112: 4108: 4101: 4099: 4095: 4090: 4086: 4082: 4078: 4073: 4072:10400.1/14067 4068: 4064: 4060: 4056: 4052: 4048: 4041: 4039: 4037: 4033: 4028: 4024: 4020: 4016: 4012: 4008: 4004: 4000: 3996: 3989: 3986: 3981: 3977: 3973: 3969: 3965: 3961: 3957: 3953: 3949: 3942: 3940: 3938: 3934: 3929: 3925: 3920: 3915: 3911: 3907: 3903: 3899: 3895: 3888: 3886: 3884: 3880: 3874: 3871: 3866: 3862: 3858: 3854: 3850: 3846: 3839: 3836: 3828: 3822: 3819: 3807: 3803: 3796: 3793: 3788: 3784: 3783:"ISO a GO-Go" 3777: 3775: 3771: 3759: 3755: 3748: 3745: 3729: 3725: 3718: 3712: 3709: 3704: 3700: 3696: 3689: 3687: 3685: 3683: 3679: 3663: 3656: 3649: 3647: 3643: 3637: 3635: 3633: 3629: 3624: 3620: 3616: 3612: 3608: 3604: 3600: 3593: 3590: 3585: 3581: 3577: 3573: 3568: 3567:10400.1/13394 3563: 3559: 3555: 3551: 3547: 3543: 3536: 3533: 3528: 3524: 3520: 3516: 3512: 3508: 3504: 3500: 3496: 3489: 3486: 3481: 3475: 3472: 3467: 3461: 3458: 3445: 3439: 3436: 3423: 3417: 3414: 3402: 3398: 3392: 3389: 3376: 3370: 3367: 3355: 3348: 3341: 3338: 3325: 3321: 3315: 3312: 3299: 3295: 3289: 3286: 3280: 3277: 3271: 3268: 3252: 3248: 3244: 3238: 3235: 3223: 3219: 3213: 3210: 3198: 3191: 3185: 3182: 3179: 3173: 3170: 3155: 3154: 3147: 3145: 3141: 3129: 3128: 3121: 3119: 3115: 3100: 3093: 3092: 3085: 3083: 3079: 3064: 3057: 3056: 3049: 3047: 3045: 3041: 3026: 3019: 3018: 3011: 3009: 3007: 3005: 3001: 2986: 2979: 2978: 2971: 2969: 2967: 2965: 2961: 2956: 2952: 2948: 2942: 2938: 2934: 2930: 2923: 2920: 2915: 2911: 2908:(3): 321–44. 2907: 2903: 2896: 2893: 2888: 2884: 2881:(9): 936–47. 2880: 2876: 2869: 2866: 2853: 2849: 2842: 2839: 2834: 2830: 2826: 2822: 2818: 2814: 2807: 2804: 2799: 2795: 2791: 2787: 2780: 2777: 2772: 2768: 2764: 2760: 2753: 2750: 2745: 2741: 2737: 2733: 2730:(4): 731–42. 2729: 2725: 2718: 2715: 2710: 2706: 2702: 2698: 2691: 2684: 2682: 2678: 2673: 2669: 2664: 2659: 2654: 2649: 2645: 2641: 2634: 2627: 2625: 2623: 2619: 2614: 2608: 2605: 2592: 2588: 2581: 2578: 2575: 2569: 2566: 2561: 2557: 2553: 2549: 2545: 2538: 2535: 2530: 2526: 2522: 2518: 2514: 2507: 2504: 2492: 2490:9780824796563 2486: 2483:. CRC Press. 2482: 2481: 2473: 2470: 2457: 2453: 2449: 2443: 2440: 2435: 2431: 2425: 2422: 2409: 2405: 2399: 2395: 2391: 2385: 2382: 2377: 2373: 2369: 2363: 2361: 2359: 2355: 2350: 2343: 2341: 2337: 2332: 2331: 2326: 2319: 2317: 2313: 2300: 2296: 2290: 2287: 2282: 2276: 2273: 2268: 2262: 2259: 2254: 2248: 2245: 2240: 2236: 2232: 2228: 2221: 2218: 2213: 2207: 2203: 2196: 2195: 2188: 2185: 2179: 2174: 2170: 2166: 2162: 2158: 2151: 2149: 2145: 2141: 2137: 2133: 2129: 2123: 2120: 2116: 2110: 2107: 2102: 2098: 2094: 2090: 2083: 2080: 2073: 2069: 2066: 2064: 2061: 2059: 2056: 2054: 2051: 2049: 2046: 2044: 2041: 2039: 2036: 2034: 2031: 2029: 2026: 2024: 2021: 2019: 2016: 2013: 2009: 2006: 2004: 2001: 1998: 1995: 1993:—Energy Audit 1992: 1989: 1986: 1983: 1980: 1977: 1974: 1973:ISO/IEC 27000 1971: 1968: 1965: 1962: 1959: 1956: 1953: 1950: 1947: 1944: 1941: 1938: 1935: 1932: 1929: 1928: 1924: 1919: 1916: 1913: 1910: 1907: 1904: 1903: 1902: 1895: 1890: 1887: 1884: 1881: 1877: 1874: 1870: 1867: 1863: 1862: 1861: 1854: 1852: 1849: 1845: 1841: 1839: 1835: 1831: 1827: 1822: 1818: 1814: 1810: 1806: 1802: 1800: 1799:understanding 1796: 1792: 1786: 1782: 1778: 1775: 1768: 1763: 1760: 1757: 1755:organization. 1753: 1750: 1747: 1746: 1745: 1738: 1732: 1728: 1724: 1720: 1716: 1714:organisation. 1712: 1711: 1710: 1704: 1701: 1698: 1697: 1696: 1687: 1684: 1676: 1666: 1662: 1658: 1652: 1651: 1646:This section 1644: 1635: 1634: 1629:Effectiveness 1628: 1623: 1620: 1617: 1616: 1612: 1609: 1608: 1604: 1600: 1599: 1595: 1592: 1590: 1589:ISO/IEC 90003 1586: 1582: 1580: 1576: 1573: 1569: 1568: 1564: 1560: 1558: 1554: 1551: 1547: 1543: 1539: 1536: 1533: 1529: 1525: 1521: 1517: 1513: 1509: 1505: 1501: 1497: 1493: 1489: 1488: 1484: 1481: 1480: 1475: 1474: 1473: 1469: 1467: 1463: 1459: 1455: 1447: 1445: 1438: 1433: 1430: 1427: 1424: 1421: 1418: 1415: 1412: 1411: 1410: 1407: 1405: 1400: 1398: 1397:ISO 9001:2015 1393: 1391: 1383: 1381: 1379: 1371: 1368: 1367: 1366: 1363: 1361: 1353: 1348: 1345: 1342: 1339: 1338: 1337: 1334: 1332: 1328: 1324: 1320: 1316: 1315:ISO 9001:2000 1309: 1307: 1304: 1300: 1299:ISO 9000:1994 1293: 1291: 1289: 1285: 1284:ISO 9000:1987 1278: 1274: 1271: 1267: 1264: 1260: 1259: 1258: 1252: 1245: 1241: 1237: 1233: 1229: 1225: 1221: 1217: 1213: 1209: 1205: 1202: 1201: 1198: 1192: 1190: 1186: 1182: 1180: 1175: 1174:accreditation 1171: 1164:Certification 1163: 1161: 1159: 1153: 1149: 1146: 1138: 1135: 1132: 1129: 1126: 1123: 1120: 1117: 1114: 1111: 1110: 1109: 1106: 1104: 1103: 1095: 1090: 1081: 1076: 1062: 1058: 1055: 1052: 1048: 1044: 1040: 1037: 1034: 1030: 1027: 1024: 1020: 1014: 1010: 1006: 1002: 989: 982: 979: 976: 975: 971: 968: 965: 964: 960: 957: 954: 953: 949: 946: 943: 942: 938: 935: 932: 931: 926: 923: 920: 919: 915: 912: 909: 908: 902: 896: 889: 886: 883: 882: 878: 876:United States 875: 872: 871: 867: 864: 861: 860: 856: 853: 850: 849: 845: 842: 839: 838: 834: 831: 828: 827: 823: 820: 817: 816: 812: 809: 806: 805: 801: 798: 795: 794: 790: 787: 784: 783: 772: 761: 758: 755: 754: 750: 748:United States 747: 744: 743: 739: 736: 733: 732: 728: 725: 722: 721: 717: 714: 711: 710: 706: 703: 700: 699: 695: 692: 689: 688: 684: 681: 678: 677: 673: 670: 667: 666: 662: 659: 656: 655: 644: 633: 630: 627: 626: 622: 619: 616: 615: 611: 609:United States 608: 605: 604: 600: 597: 594: 593: 589: 586: 583: 582: 578: 575: 572: 571: 567: 564: 561: 560: 556: 553: 550: 549: 545: 542: 539: 538: 534: 531: 528: 527: 516: 505: 502: 499: 496: 493: 490: 487: 486: 482: 479: 476: 473: 470: 467: 464: 463: 459: 456: 453: 450: 447: 444: 441: 438: 437: 433: 430: 427: 424: 421: 418: 415: 412: 411: 405: 399: 397: 395: 391: 386: 384: 380: 376: 371: 368: 364: 359: 354: 352: 348: 342: 340: 335: 331: 330:UK Government 326: 323: 314: 312: 309: 305: 301: 297: 289: 287: 283: 280: 276: 271: 267: 263: 262:organizations 259: 255: 251: 240: 237: 222: 219: 211: 200: 197: 193: 190: 186: 183: 179: 176: 172: 169: – 168: 164: 163:Find sources: 157: 151: 150: 146: 141:This article 139: 135: 130: 129: 120: 117: 109: 99: 95: 89: 86:This article 84: 75: 74: 69: 67: 60: 59: 54: 53: 48: 43: 34: 33: 30: 19: 18:ISO 9001:1994 6675:27000 series 4441: 4437: 4414: 4372: 4368: 4318: 4314: 4304: 4271: 4267: 4221: 4217: 4155: 4151: 4141: 4114: 4110: 4054: 4050: 4002: 3998: 3988: 3955: 3951: 3919:10400.1/7379 3904:(1): 23–41. 3901: 3897: 3873: 3848: 3844: 3838: 3821: 3809:. Retrieved 3805: 3795: 3786: 3761:. Retrieved 3757: 3747: 3735:. Retrieved 3728:the original 3723: 3711: 3703:the original 3698: 3669:. Retrieved 3662:the original 3606: 3602: 3592: 3549: 3545: 3535: 3502: 3498: 3488: 3474: 3460: 3448:. Retrieved 3438: 3426:. Retrieved 3416: 3404:. Retrieved 3400: 3391: 3379:. Retrieved 3369: 3357:. Retrieved 3353: 3340: 3328:. Retrieved 3324:the original 3314: 3302:. Retrieved 3297: 3288: 3279: 3270: 3258:. Retrieved 3251:the original 3246: 3237: 3225:. Retrieved 3221: 3212: 3200:. Retrieved 3196: 3184: 3172: 3161:, retrieved 3152: 3134:16 September 3132:, retrieved 3126: 3106:, retrieved 3099:the original 3090: 3070:, retrieved 3063:the original 3054: 3032:, retrieved 3025:the original 3016: 2992:, retrieved 2985:the original 2976: 2928: 2922: 2905: 2901: 2895: 2878: 2874: 2868: 2856:. Retrieved 2851: 2841: 2816: 2812: 2806: 2789: 2785: 2779: 2762: 2758: 2752: 2727: 2723: 2717: 2700: 2696: 2643: 2639: 2607: 2597:27 September 2595:. Retrieved 2590: 2580: 2573: 2568: 2551: 2548:Food Control 2547: 2537: 2520: 2516: 2506: 2494:. Retrieved 2479: 2472: 2460:. Retrieved 2456:the original 2452:Bsigroup.com 2451: 2442: 2433: 2424: 2414:30 September 2412:. Retrieved 2408:the original 2393: 2384: 2376:The Observer 2375: 2368:Seddon, John 2328: 2303:. Retrieved 2298: 2289: 2275: 2261: 2247: 2230: 2226: 2220: 2193: 2187: 2160: 2156: 2131: 2122: 2109: 2092: 2088: 2082: 2010:—Containing 1899: 1858: 1850: 1846: 1842: 1823: 1819: 1816: 1812: 1807: 1803: 1787: 1784: 1780: 1776: 1772: 1742: 1708: 1694: 1679: 1670: 1647: 1615:ISO/TS 54001 1614: 1606: 1598:ISO/TS 29001 1596: 1587: 1577: 1565: 1557:ISO/TS 16949 1555: 1541: 1537: 1492:AlliedSignal 1485: 1477: 1470: 1460:or offering 1451: 1442: 1408: 1401: 1396: 1394: 1387: 1384:2015 version 1375: 1364: 1357: 1354:2008 version 1335: 1326: 1322: 1318: 1314: 1313: 1310:2000 version 1298: 1297: 1294:1994 version 1283: 1282: 1276: 1269: 1262: 1256: 1253:1987 version 1246:5th Edition 1238:4th Edition 1230:3rd Edition 1222:2nd Edition 1214:1st Edition 1196: 1187: 1183: 1167: 1154: 1150: 1142: 1107: 1101: 1100: 1099: 1022:Organization 900: 403: 389: 387: 382: 378: 372: 366: 357: 355: 346: 343: 327: 318: 293: 284: 249: 247: 232: 214: 205: 195: 188: 181: 174: 162: 142: 112: 106:October 2015 103: 87: 63: 56: 50: 49:Please help 46: 29: 6463:20000–29999 5615:10000–19999 3450:4 September 3406:18 December 3298:www.iso.org 3202:16 December 3163:20 November 3108:20 November 3072:20 November 3034:20 November 2994:20 November 2858:13 December 2846:Liang, Lo. 2496:14 February 2462:30 November 2178:10397/60545 1791:John Seddon 1572:QuEST Forum 1301:emphasized 958:Improvement 334:white paper 270:stakeholder 6837:Categories 6242:16949 (TS) 5839:11941 (TR) 4537:standards 4444:(3): 352. 4224:: 108024. 3505:: 108024. 3359:14 October 2792:(8): 936. 2703:(6): 774. 2663:10016/7750 2615:. TÜV SÜD. 2233:: 95–106. 2163:(5): 245. 2095:(5): 297. 2074:References 2028:ISO/TC 176 1967:IATF 16949 1834:bell curve 1739:Advantages 1657:improve it 1532:Sundstrand 1462:counseling 1390:ISO/TC 176 924:Leadership 506:1,138,155 290:Background 268:and other 208:March 2012 178:newspapers 145:references 52:improve it 6197:15926 WIP 5561:9592/9593 5486:9000/9001 5374:8805/8806 4487:1224-5410 4397:236572508 4389:0953-7287 4343:153397112 4335:1478-3363 4296:243854704 4288:1478-3363 4246:233861800 4238:0925-5273 4180:149820591 4172:0953-7287 4133:2248-6968 4089:201319741 4081:1478-3363 4027:154059597 4019:1478-3363 3980:108464851 3972:0020-7543 3928:0144-3577 3623:0144-3577 3584:158500304 3576:1478-3363 3527:233861800 3519:0925-5273 3428:2 October 3381:9 October 3260:18 August 3227:18 August 2955:1940-6339 2833:154978556 2819:: 71–77. 1991:ISO 50001 1985:ISO 39001 1979:ISO 37001 1961:ISO 19011 1955:ISO 14001 1949:ISO 13485 1943:ISO 10014 1937:ISO 10012 1931:ISO 10006 1830:lifecycle 1661:verifying 1607:ISO 18091 1579:ISO 13485 1388:In 2012, 1378:ISO 19011 1323:ISO 9002, 1071:/standard 1032:Committee 1007:Published 631:Australia 503:1,126,460 500:1,096,987 497:1,111,698 494:1,118,510 491:1,064,785 58:talk page 6822:Category 4547:List of 4458:19656993 3330:20 April 3176:Source: 2744:17166474 2672:20110397 2529:26659453 2204:. 2015. 2003:Annex SL 1925:See also 1673:May 2013 1439:Auditing 1395:The new 1327:ISO 9003 1319:ISO 9001 1017:Sep 2015 999:ISO 9001 802:130,066 791:257,076 777:Country 674:138,892 663:297,037 649:Country 546:168,960 535:342,801 521:Country 460:951,486 279:ISO 9001 266:customer 6853:Quality 6723:29199-2 6595:23094-2 6590:23094-1 6580:23090-3 6449:19794-5 6444:19775-1 6232:16612-2 6222:16355-1 5911:13406-2 5869:12234-2 5637:10118-3 4111:Innovar 3763:10 June 3724:Iso.org 3304:9 April 3197:Iso.org 2591:iso.org 1997:AS 9100 1795:control 1655:Please 1567:TL 9000 1542:QS 9000 1538:PS 9000 1094:Tsukiji 1060:Website 890:23,400 879:28,935 868:37,493 857:41,193 846:47,156 843:Germany 835:53,152 824:59,576 813:68,484 762:24,778 751:25,101 740:33,250 729:44,849 718:50,583 715:Germany 707:59,287 696:59,854 685:62,265 634:19,731 623:29,122 612:33,008 601:36,005 590:40,200 579:41,016 568:45,785 557:55,363 554:Germany 488:982,832 457:896,929 454:773,867 451:660,132 448:567,985 445:561,747 442:510,616 439:409,421 192:scholar 92:Please 6737:30000+ 5576:9797-1 5384:8820-5 5329:8501-1 4885:1073-2 4880:1073-1 4564:1–9999 4485: 4456: 4429: 4421: 4395: 4387: 4341: 4333: 4294: 4286: 4244: 4236: 4178: 4170: 4131: 4087: 4079: 4025: 4017: 3978: 3970: 3926: 3865:258636 3863: 3811:6 June 3737:7 July 3671:10 May 3621: 3582: 3574: 3525: 3517: 2953: 2943: 2831: 2742: 2670: 2527: 2487: 2400: 2305:22 May 2208: 1602:annex. 1530:, and 1500:Boeing 1487:AS9000 1479:TickIT 1466:soccer 1458:cheese 1073:/62085 1050:Domain 1042:Series 1004:Status 620:France 390:et al. 383:et al. 379:et al. 367:et al. 358:et al. 356:Heras 347:et al. 194: 187: 180: 173: 165: 6804:80000 6799:56000 6794:55000 6789:50001 6784:45001 6779:42010 6774:40500 6769:39075 6764:38500 6759:37001 6754:32000 6749:31000 6744:30170 6728:29500 6718:29148 6714:29110 6710:28000 6705:27729 6700:27006 6695:27005 6690:27002 6685:27001 6680:27000 6670:26324 6665:26300 6660:26262 6655:26000 6650:25964 6645:25178 6640:24728 6635:24707 6630:24617 6625:24613 6620:24517 6615:23941 6610:23360 6605:23271 6600:23270 6585:23092 6575:23009 6570:23008 6565:23003 6560:23000 6555:22537 6550:22395 6545:22301 6540:22300 6535:22275 6530:22000 6525:21827 6520:21500 6515:21122 6510:21047 6505:21001 6500:21000 6495:20830 6490:20802 6485:20400 6480:20121 6475:20022 6470:20000 6454:19831 6439:19770 6434:19757 6429:19752 6424:19600 6419:19510 6414:19509 6409:19508 6404:19507 6399:19506 6394:19505 6389:19503 6384:19502 6379:19501 6374:19500 6369:19439 6364:19407 6359:19136 6354:19125 6349:19115 6344:19114 6327:19092 6322:19011 6317:19005 6312:18916 6307:18629 6302:18245 6297:18181 6292:18014 6287:18004 6282:17799 6277:17506 6272:17442 6267:17369 6262:17203 6257:17100 6252:17025 6247:17024 6237:16750 6227:16485 6217:16262 6212:16023 6207:15938 6202:15930 6192:15926 6187:15924 6182:15919 6177:15897 6172:15707 6160:15706 6155:15693 6150:15686 6145:15511 6140:15504 6135:15438 6130:15445 6113:15444 6108:15408 6103:15398 6098:15291 6093:15288 6088:15189 6083:15022 6078:14971 6073:14882 6068:14764 6063:14698 6058:14651 6053:14649 6048:14644 6043:14617 5991:14496 5986:14443 5981:14396 5976:14289 5971:14224 5966:14031 5961:14000 5956:13818 5951:13816 5946:13616 5941:13584 5936:13568 5931:13567 5926:13490 5921:13485 5916:13450 5906:13399 5901:13250 5896:13216 5879:13211 5874:12620 5864:12207 5859:12182 5854:12052 5849:12006 5844:11992 5834:11941 5824:11940 5819:11898 5814:11889 5809:11801 5804:11785 5799:11784 5794:11783 5789:11544 5784:11404 5779:11179 5774:11172 5769:11170 5764:11073 5759:10967 5754:10962 5749:10957 5744:10861 5739:10746 5734:10664 5729:10646 5724:10628 5719:10589 5714:10585 5709:10383 5677:10303 5672:10279 5667:10218 5662:10206 5657:10179 5652:10165 5647:10161 5642:10160 5632:10116 5627:10007 5622:10006 4454:S2CID 4393:S2CID 4339:S2CID 4292:S2CID 4242:S2CID 4176:S2CID 4085:S2CID 4023:S2CID 3976:S2CID 3861:JSTOR 3830:(PDF) 3731:(PDF) 3720:(PDF) 3665:(PDF) 3658:(PDF) 3580:S2CID 3523:S2CID 3446:. BSI 3350:(PDF) 3300:. ISO 3254:(DOC) 3193:(PDF) 3157:(PDF) 3102:(PDF) 3095:(PDF) 3066:(PDF) 3059:(PDF) 3028:(PDF) 3021:(PDF) 2988:(PDF) 2981:(PDF) 2829:S2CID 2693:(PDF) 2668:JSTOR 2636:(PDF) 2593:. ISO 2525:JSTOR 2198:(PDF) 1872:body. 1591::2014 1581::2016 1559::2009 1203:Year 1075:.html 977:QMP 7 966:QMP 6 955:QMP 5 944:QMP 4 933:QMP 3 921:QMP 2 910:QMP 1 865:India 821:Spain 810:Japan 799:Italy 788:China 774:Rank 737:India 704:Japan 693:Spain 671:Italy 660:China 646:Rank 598:Spain 576:India 565:Japan 543:Italy 532:China 518:Rank 483:2014 434:2007 322:HACCP 199:JSTOR 185:books 5702:-238 5606:9995 5601:9985 5596:9984 5591:9945 5586:9899 5581:9897 5571:9660 5566:9594 5556:9564 5551:9529 5546:9506 5541:9496 5536:9407 5531:9362 5526:9314 5521:9293 5516:9241 5511:9227 5506:9141 5501:9126 5496:9075 5491:9036 5481:8879 5434:-8-I 5389:8859 5379:8807 5369:8691 5364:8652 5359:8651 5354:8632 5349:8613 5344:8601 5339:8583 5334:8571 5324:8373 5319:8217 5314:8178 5309:8093 5304:8000 5299:7942 5294:7816 5289:7813 5284:7812 5279:7811 5274:7810 5269:7736 5264:7637 5252:7498 5247:7200 5242:7185 5237:7098 5232:7064 5227:7027 5222:7010 5217:7002 5212:7001 5207:6943 5202:6709 5197:6523 5192:6438 5187:6429 5182:6425 5177:6385 5172:6373 5167:6346 5162:6344 5157:6166 5152:5964 5147:5807 5142:5800 5137:5776 5132:5775 5127:5725 5122:5428 5117:5427 5112:5426 5107:5218 5102:4909 5097:4217 5092:4165 5087:4157 5082:4031 5077:3977 5072:3950 5067:3901 5062:3864 5057:3602 5052:3601 5047:3307 5042:3297 5020:3166 5015:3103 5010:3029 5005:2921 5000:2852 4995:2848 4990:2788 4985:2720 4980:2711 4975:2709 4970:2533 4965:2281 4960:2240 4955:2146 4950:2145 4945:2108 4940:2047 4935:2033 4930:2022 4925:2015 4920:2014 4915:1989 4910:1745 4905:1629 4900:1538 4895:1413 4890:1155 4875:1007 4870:1004 4865:1000 4688:68-1 4483:ISSN 4427:ISBN 4419:ISBN 4385:ISSN 4331:ISSN 4284:ISSN 4234:ISSN 4168:ISSN 4129:ISSN 4077:ISSN 4015:ISSN 3968:ISSN 3924:ISSN 3813:2015 3765:2015 3739:2017 3673:2006 3619:ISSN 3572:ISSN 3515:ISSN 3452:2015 3430:2015 3408:2018 3383:2018 3361:2015 3332:2016 3306:2020 3262:2017 3229:2017 3204:2016 3165:2015 3136:2016 3110:2015 3074:2015 3036:2015 2996:2015 2951:ISSN 2941:ISBN 2860:2019 2740:PMID 2599:2019 2498:2018 2485:ISBN 2464:2010 2416:2011 2398:ISBN 2307:2017 2206:ISBN 2043:PDCA 1550:APQP 1548:and 1546:FMEA 1476:The 1325:and 1243:2015 1235:2008 1227:2000 1219:1994 1211:1987 1168:The 1069:.org 1067:.iso 480:2013 477:2012 474:2011 471:2010 468:2009 465:2008 431:2006 428:2005 425:2004 422:2003 419:2002 416:2001 413:2000 248:The 171:news 6036:-20 6031:-17 6026:-14 6021:-12 6016:-11 6011:-10 5697:-28 5692:-22 5687:-21 5682:-11 5474:-16 5469:-15 5464:-14 5459:-13 5454:-12 5449:-11 5444:-10 4860:999 4855:965 4850:898 4845:860 4840:843 4835:838 4830:764 4825:732 4820:704 4815:690 4810:668 4805:657 4800:646 4768:639 4763:519 4758:518 4753:500 4748:361 4743:306 4738:302 4733:262 4728:261 4723:259 4718:233 4713:228 4708:226 4703:217 4698:216 4693:128 4681:-13 4676:-12 4671:-11 4666:-10 4535:ISO 4446:doi 4377:doi 4323:doi 4276:doi 4226:doi 4222:233 4160:doi 4119:doi 4067:hdl 4059:doi 4007:doi 3960:doi 3914:hdl 3906:doi 3853:doi 3611:doi 3562:hdl 3554:doi 3507:doi 3503:233 3401:ISO 2933:doi 2910:doi 2883:doi 2821:doi 2794:doi 2767:doi 2732:doi 2705:doi 2658:hdl 2648:doi 2556:doi 2330:Inc 2299:ISO 2235:doi 2173:hdl 2165:doi 2136:doi 2097:doi 2012:ISO 1659:by 1065:www 300:BSI 147:to 96:to 6839:: 6337:-2 6332:-1 6165:-2 6123:-9 6118:-3 6006:-6 6001:-3 5996:-2 5889:-2 5884:-1 5828:-2 5439:-9 5429:-8 5424:-7 5419:-6 5414:-5 5409:-4 5404:-3 5399:-2 5394:-1 5257:-1 5035:-3 5030:-2 5025:-1 4793:-6 4788:-5 4783:-3 4778:-2 4773:-1 4661:-9 4656:-8 4651:-7 4646:-6 4641:-5 4636:-4 4631:-3 4626:-1 4621:-0 4616:31 4611:17 4606:16 4555:– 4551:– 4452:. 4442:51 4440:. 4425:, 4391:. 4383:. 4373:34 4371:. 4367:. 4351:^ 4337:. 4329:. 4319:25 4317:. 4313:. 4290:. 4282:. 4272:33 4270:. 4266:. 4254:^ 4240:. 4232:. 4220:. 4216:. 4188:^ 4174:. 4166:. 4156:30 4154:. 4150:. 4127:. 4115:28 4113:. 4109:. 4097:^ 4083:. 4075:. 4065:. 4055:32 4053:. 4049:. 4035:^ 4021:. 4013:. 4003:26 4001:. 3997:. 3974:. 3966:. 3956:45 3954:. 3950:. 3936:^ 3922:. 3912:. 3902:36 3900:. 3896:. 3882:^ 3859:. 3849:21 3847:. 3804:. 3785:. 3773:^ 3756:. 3722:. 3697:. 3681:^ 3645:^ 3631:^ 3617:. 3607:27 3605:. 3601:. 3578:. 3570:. 3560:. 3550:31 3548:. 3544:. 3521:. 3513:. 3501:. 3497:. 3399:. 3352:. 3296:. 3245:. 3220:. 3195:. 3143:^ 3117:^ 3081:^ 3043:^ 3003:^ 2963:^ 2949:. 2939:. 2906:19 2904:. 2879:14 2877:. 2850:. 2827:. 2817:12 2815:. 2790:20 2788:. 2763:40 2761:. 2738:. 2728:39 2726:. 2701:19 2699:. 2695:. 2680:^ 2666:. 2656:. 2644:51 2642:. 2638:. 2621:^ 2589:. 2550:. 2546:. 2521:49 2519:. 2515:. 2450:. 2432:. 2392:. 2374:. 2357:^ 2339:^ 2327:. 2315:^ 2297:. 2231:10 2229:. 2200:. 2171:. 2161:17 2159:. 2147:^ 2130:, 2093:14 2091:. 1840:. 1540:* 1526:, 1522:, 1518:, 1514:, 1510:, 1506:, 1502:, 1498:, 1494:, 1321:, 884:10 756:10 628:10 341:. 158:. 61:. 5830:) 5826:( 4601:9 4596:7 4591:6 4586:4 4581:3 4576:2 4571:1 4527:e 4520:t 4513:v 4460:. 4448:: 4399:. 4379:: 4345:. 4325:: 4298:. 4278:: 4248:. 4228:: 4182:. 4162:: 4135:. 4121:: 4091:. 4069:: 4061:: 4029:. 4009:: 3982:. 3962:: 3930:. 3916:: 3908:: 3867:. 3855:: 3815:. 3789:. 3767:. 3741:. 3675:. 3625:. 3613:: 3586:. 3564:: 3556:: 3529:. 3509:: 3454:. 3432:. 3410:. 3385:. 3363:. 3334:. 3308:. 3264:. 3231:. 3206:. 2957:. 2935:: 2916:. 2912:: 2889:. 2885:: 2862:. 2835:. 2823:: 2800:. 2796:: 2773:. 2769:: 2746:. 2734:: 2711:. 2707:: 2674:. 2660:: 2650:: 2601:. 2562:. 2558:: 2552:4 2531:. 2500:. 2466:. 2436:. 2418:. 2378:. 2333:. 2309:. 2241:. 2237:: 2214:. 2181:. 2175:: 2167:: 2138:: 2103:. 2099:: 1686:) 1680:( 1675:) 1671:( 1653:. 1015:5 873:9 862:8 851:7 840:6 829:5 818:4 807:3 796:2 785:1 745:9 734:8 723:7 712:6 701:5 690:4 679:3 668:2 657:1 617:9 606:8 595:7 584:6 573:5 562:4 551:3 540:2 529:1 239:) 233:( 221:) 215:( 210:) 206:( 196:· 189:· 182:· 175:· 152:. 119:) 113:( 108:) 104:( 90:. 68:) 64:( 20:)

Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.

Index