Knowledge (XXG)

ISO 9241

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branded finished product manufacturers (retail TVs, monitors, laptops, etc.) tend to specify their products as meeting Class 1 even when they have a Class 0 specified panel inside. Some premium branded finished product manufacturers have started to specify their products as Class 0 or offer a Class 0 guarantee for an additional premium.
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http://www.acer.com/acer/service.do;jsessionid=FC40358EEEA4A55F9AB6178CF4B0337C.public_a_14c?LanguageISOCtxParam=hi&sp=page15e&CountryISOCtxParam=IN&miu10einu23.current.attN2B2F2EEF=3767&ctx2.c2att1=158&miu10ekcond13.attN2B2F2EEF=3331&miu10ekcond12.attN2B2F2EEF=3767&ctx1.att21k=1&CRC=836628430
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is used to evaluate the overall usability of the apps through System Usability Scale (SUS), which is a usability assessment questionnaire with reliable and valid results. It includes ten questions, each with five items ranging from ‘strongly agree’ to ‘strongly disagree’. The score range is from 0 to
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Part 3: (1993, deprecated) Visual display requirements This part specifies the ergonomics requirements for display screens which ensure that they can be read comfortably, safely and efficiently to perform office tasks. Although it deals specifically with displays used in offices, it is appropriate to
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Part 2: (1993) Guidance on task requirements This part deals with the design of tasks and jobs involving work with visual display terminals. It provides guidance on how task requirements may be identified and specified within individual organisations and how task requirements can be incorporated into
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Part 10 (1996, withdrawn) "Dialogue principles": Gives ergonomic principles formulated in general terms; they are presented without reference to situations of use, application, environment or technology. These principles are intended to be used in specifications, design and evaluation of dialogues
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Part 9: (2000) Requirements for non-keyboard input devices This part specifies the ergonomics requirements for non-keyboard input devices which may be used in conjunction with a visual display terminal. It also includes a suggestion for a user-based performance test as an alternative way of showing
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Part 1 is a general introduction to the rest of the standard. Part 2 addresses task design for working with computer systems. Parts 3 to 9 deal with physical characteristics of computer equipment. Part 110 and parts 11 to 19 deal with usability aspects of software, including Part 110 (a general set
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Some principles have been refined to be more appropriate to today's possibilities or forms of interaction and User Engagement has been introduced as a new interaction principle. For each interaction principle, general design recommendations are given, which helps to follow them when designing user
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This part provides recommendations for the ergonomic design of direct manipulation dialogues, and includes the manipulation of objects, and the design of metaphors, objects and attributes. It covers those aspects of Graphical User Interfaces that are directly manipulated, and not covered by other
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For evaluating system efficiency, the researcher records the time (in seconds) that participants took to complete each task. Each task is initiated by expressing the word ‘start’ and finished when the user mentioned the end. Upon completing each task, the user is asked to fill out the Single Ease
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As of 2010, most premium branded panel manufacturers specify their products as Class 0, expecting a small number of returns due to early failure where a particular item fails to meet Class 0 but would meet Class 1. Budget panel manufacturers tend to specify their products as Class 1. Most premium
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The first edition of ISO 9241-110 was issued in 2006. In 2020, a revised version (second edition) was published, titled "Ergonomics of human-system interaction — Part 110: Interaction principles". The core idea of the standard was not changed. Interaction principles are design guidelines for user
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Part 4: (1998) Keyboard requirements This part specifies the ergonomics design characteristics of an alphanumeric keyboard which may be used comfortably, safely and efficiently to perform office tasks. Keyboard layouts are dealt with separately in various parts of ISO/IEC 9995: 1994 Information
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As part of this change, ISO is renumbering some parts of the standard so that it can cover more topics, e.g. tactile and haptic interaction. For example, two zeros in the number indicate that the document under consideration is a generic or basic standard. Fundamental aspects are regulated in
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Part 1: (1997) Ergonomic requirements for office work with visual display terminals (VDTs) : General Introduction This part introduces the multi-part standard ISO 9241 for the ergonomic requirements for the use of visual display terminals for office tasks and explains some of the basic
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This part provides recommendations for the ergonomic design of menus used in user-computer dialogues. The recommendations cover menu structure, navigation, option selection and execution, and menu presentation (by various techniques including windowing, panels, buttons, fields, etc.).
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This part contains specific recommendations for presenting and representing information on visual displays. It includes guidance on ways of representing complex information using alphanumeric and graphical/symbolic codes, screen layout, and design as well as the use of windows.
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Participants are asked to complete six tasks, and the success or failure rate of completing each task is measured to evaluate the app’s efficiency. Task completion is considered successful when the user completed the task without producing an error or asking for assistance.
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There are three components in the framework: System Effectiveness to examine the users’ ability to complete the given tasks, System Efficiency to examine the required user resources to complete the tasks, and System Satisfaction to record the users’ opinions and feedback.
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This part provides recommendations for the ergonomic design of command languages used in user-computer dialogues. The recommendations cover command language structure and syntax, command representations, input and output considerations, and feedback and help.
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as holistic approach to plan, research, conceptualize, specify, design, develop, deploy and maintain interactive systems throughout their life cycle. It also covers the importance of sustainability and accessibility within the human-centered approach.
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Part 6: (1999) Environmental requirements This part specifies the ergonomics requirements for the Visual Display Terminal working environment which will provide the user with comfortable, safe and productive working conditions.
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Part 5: (1998) Workstation layout and postural requirements This part specifies the ergonomics requirement for a Visual Display Terminal workplace which will allow the user to adopt a comfortable and efficient posture.
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Questionnaire (SEQ) to examine the level of task difficulty. The questionnaire is a seven-point Likert scale in which scale 1 indicates the task as ‘very difficult’, and scale 7 indicates the task as ‘very easy’.
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Part 7: (1998, deprecated) Display requirements with reflections This part specifies methods of measurement of glare and reflections from the surface of display screens, including those with surface treatments.
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Constantinescu, Gabriela; Kuffel, Kristina; King, Ben; Hodgetts, William; Rieger, Jana (December 2019). "Usability testing of an mHealth device for swallowing therapy in head and neck cancer survivors".
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This part provides recommendations for the ergonomic design of form filling dialogues. The recommendations cover form structure and output considerations, input considerations, and form navigation.
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Part 8: (1997, deprecated) Requirements for displayed colors This part specifies the requirements for multicolour displays which are largely in addition to the monochrome requirements in Part 3.
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This part provides recommendations for the design and evaluation of user guidance attributes of software user interfaces including Prompts, Feedback, Status, On-line Help and Error Management.
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standards ending with one zero. A standard with three digits other than zero in the number regulate specific aspects. The first part to be renumbered was part 10 (now renumbered to part 110).
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interfaces that embody principles. The seven interaction principles are applicable to the design of any user interface, whether it is software, hardware or a combination of both.
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The 2020 revision tied the earlier principle of individualisation into the principle of controllability, and introduced the principle of user engagement.
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of usability heuristics for the design of different types of dialogue) and Part 11 (general guidance on the specification and measurement of usability).
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5-10 single or double bright or dark sub-pixels (again, depending on the number of each; no more than 5 bright (“stuck on”) subpixels are permitted).
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underlying principles. It provides some guidance on how to use the standard and describes how conformance to parts of ISO 9241 should be reported.
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Part 11: (1998) To examine the quality of how well tasks are fulfilled by the users (usability testing), ISO 9241-11 framework can be employed.
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conformance. The standard covers such devices as the mouse, trackball and other pointing devices, but it does not address voice input.
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formerly ISO 9241-10:1996 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 10: Dialogue principles.
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specify it for most applications that require general purpose displays to be used in an office-like environment.
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100 and scores higher than 80 are considered high usability while those below 70 are considered low usability.
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and monitor pixel defects provided in the ISO-9241-3xx series of standards (which renders obsolete
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With its introduction in 2008, it revised ISO 13407, Human-centred design for interactive systems.
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ISO 9241-110:2020(en) Ergonomics of human-system interaction — Part 110: Interaction principles
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Class 0 panels are completely defect-free, including no full pixel or sub-pixel defects.
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http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01634493/c01634493.pdf
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of human-system interaction and related, human-centered design processes (see also
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Part 210: Human-centred Design; This part, updated in 2019, provides guidance on
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3 to 5 “stuck on” or “stuck off” sub-pixels (depending on the number of each)
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Part 307: Analysis and compliance test methods for electronic visual displays
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Ergonomic requirements for office work with visual display terminals (VDTs)
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Ergonomic requirements for office work with visual display terminals (VDTs)
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Multi-part standard from the International Organization for Standardization
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Within those series, the standard currently includes the following parts:
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Part 305: Optical laboratory test methods for electronic visual displays
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Of particular interest to the lay computer user are the definitions of
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Part 304: User performance test methods for electronic visual displays
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Part 310 (TR): Visibility, aesthetics and ergonomics of pixel defects
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Human-centred design processes for interactive systems, withdrawn)
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Part 100: Introduction to standards related to software ergonomics
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Part 306: Field assessment methods for electronic visual displays
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The revised multipart standard is numbered in series as follows:
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Part 20: Accessibility guidelines for ICT equipment and services
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Part 400: Principles and requirements for physical input devices
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Part 300: Introduction to electronic visual display requirements
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Part 308: Surface-conduction electron-emitter displays (SED)
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Part 309 (TR): Organic light-emitting diode (OLED) displays
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Processing - Keyboard Layouts for Text and Office Systems
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400 series: Physical input devices - ergonomics principles
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Part 125: Guidance on visual presentation of information
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Part 112: Principles for the presentation of information
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Journal of the American Medical Informatics Association
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for office work with visual display terminals (VDTs).
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Part 910: Framework for tactile and haptic interaction
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Part 210: Human-centred design for interactive systems
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Part 920: Guidance on tactile and haptic interactions
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Part 303: Requirements for electronic visual displays
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Georgsson, Mattias; Staggers, Nancy (January 2016).
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Part 5: Workstation layout and postural requirements
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Part 410: Design criteria for physical input devices
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Part 302: Terminology for electronic visual displays
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Part 161: Guidance on visual user interface elements
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Part 9: Requirements for non-keyboard input devices
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International Organization for Standardization 220:Part 129: Guidance on software individualization 197:700 series: Application domains - Control rooms 685:Part 16: (1999) Direct manipulation dialogues 526:the system design and implementation process. 430:50 single or double sub-pixels stuck on or off 371:ISO-9241-302, 303, 305, 307:2008 pixel defects 182:200 series: Human system interaction processes 141:International Organization for Standardization 1055: 474:Part 7: Display requirements with reflections 8: 638:Part 12: (1998) Presentation of information 399:2 single or double bright or dark sub-pixels 243:Part 171: Guidance on software accessibility 673:Part 15: (1998) Command language dialogues 200:900 series: Tactile and haptic interactions 1062: 1048: 1040: 964: 477:Part 8: Requirements for displayed colors 120:Learn how and when to remove this message 471:Part 6: Guidance on the work environment 709: 697:Part 17: (1998) Form-filling dialogues 501:Part 16: Direct manipulation dialogues 452:and consisted of the following parts: 393:1 full bright (“stuck on white”) pixel 171:Ergonomics of Human System Interaction 157:Ergonomics of Human System Interaction 459:Part 2: Guidance on task requirements 7: 489:Part 12: Presentation of information 58:adding citations to reliable sources 462:Part 3: Visual display requirements 194:600 series: Environment ergonomics 25: 326:Conformity with user expectations 3353: 3352: 320:Suitability for the user’s tasks 191:500 series: Workplace ergonomics 34: 661:Part 14: (1997) Menu dialogues 504:Part 17: Form filling dialogues 448:ISO 9241 was originally titled 396:1 full dark (“stuck off”) pixel 179:100 series: Software ergonomics 45:needs additional citations for 650:Part 13: (1998) User guidance 486:Part 11: Guidance on usability 1: 465:Part 4: Keyboard requirements 211:Part 110: Dialogue principles 483:Part 10: Dialogue principles 456:Part 1: General introduction 794:, accessed 21 November 2022 3395: 994:Health Informatics Journal 498:Part 15: Command dialogues 235:Interactive voice response 149:human-computer interaction 3348: 1081: 1006:10.1177/1460458218766574 361:human-system interaction 495:Part 14: Menu dialogues 353:formerly ISO 13407:1999 492:Part 13: User guidance 223:Part 151: Guidance on 899:. Supportapj.dell.com 613:System Effectiveness: 949:10.1093/jamia/ocv099 424:5 full bright pixels 410:2 full bright pixels 335:Use error robustness 323:Self-descriptiveness 54:improve this article 831:"ISO 9241-210:2019" 805:"ISO 9241-210:2010" 740:"ISO/AWI TR 9241-1" 689:parts of ISO 9241. 627:System Satisfaction 427:15 full dark pixels 1075:by standard number 883:2011-03-05 at the 767:"ISO 9241-10:1996" 620:System Efficiency: 413:2 full dark pixels 237:(IVR) applications 3366: 3365: 1089:ISO romanizations 718:"ISO 9241-1:1992" 130: 129: 122: 104: 16:(Redirected from 3386: 3356: 3355: 1076: 1064: 1057: 1050: 1041: 1034: 1033: 1000:(4): 1373–1382. 988: 979: 978: 968: 928: 919: 914: 908: 907: 905: 904: 893: 887: 875: 869: 868: 866: 864: 857:"ISO 13407:1999" 853: 847: 846: 844: 842: 827: 821: 820: 818: 816: 801: 795: 788: 779: 778: 776: 774: 763: 752: 751: 749: 747: 736: 730: 729: 727: 725: 714: 444:Previous version 135:is a multi-part 125: 118: 114: 111: 105: 103: 62: 38: 30: 21: 3394: 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957:1067-5027 897:"RouteTo" 139:from the 18:ISO 13407 3373:Category 3358:Category 1083:List of 1022:29618274 975:26377990 881:Archived 863:28 April 137:standard 133:ISO 9241 3259:29199-2 3131:23094-2 3126:23094-1 3116:23090-3 2985:19794-5 2980:19775-1 2768:16612-2 2758:16355-1 2447:13406-2 2405:12234-2 2173:10118-3 1030:4616621 966:4713903 815:22 July 773:22 July 746:22 July 724:22 July 94:scholar 3273:30000+ 2112:9797-1 1920:8820-5 1865:8501-1 1421:1073-2 1416:1073-1 1100:1–9999 1028:  1020:  1012:  973:  963:  955:  96:  89:  82:  75:  67:  3340:80000 3335:56000 3330:55000 3325:50001 3320:45001 3315:42010 3310:40500 3305:39075 3300:38500 3295:37001 3290:32000 3285:31000 3280:30170 3264:29500 3254:29148 3250:29110 3246:28000 3241:27729 3236:27006 3231:27005 3226:27002 3221:27001 3216:27000 3206:26324 3201:26300 3196:26262 3191:26000 3186:25964 3181:25178 3176:24728 3171:24707 3166:24617 3161:24613 3156:24517 3151:23941 3146:23360 3141:23271 3136:23270 3121:23092 3111:23009 3106:23008 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Index

ISO 13407

verification
improve this article
adding citations to reliable sources
"ISO 9241"
news
newspapers
books
scholar
JSTOR
Learn how and when to remove this message
standard
International Organization for Standardization
ergonomics
human-computer interaction
World Wide Web
Interactive voice response
human-system interaction
flat-panel TV
ISO 13406-2
"ISO 9241-1:1992"
"ISO/AWI TR 9241-1"



"ISO 9241-10:1996"


ISO 9241-110:2020(en) Ergonomics of human-system interaction — Part 110: Interaction principles

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