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End-user license agreement

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it is to access, very few consumers read any part of the license agreement. Most assume the terms are unobjectionable or barely notice agreeing while installing the software. Companies take advantage of consumers' inattention to insert provisions into EULAs. Many assert that the purchaser is an adult and takes responsibility for minors' use of the product, to relieve the vendor of the issue of
346:, a company can restrict the parties to which it sells but it cannot prevent a buyer from reselling the product. Software licensing agreements usually prohibit resale, enabling the company to maximize revenue. Proprietary software is usually offered under a restrictive license that bans copying and reuse and often limits the purchaser to using the software on one computer. 515:
to the company, which 7,500 users agreed to. Although there was a checkbox to exempt out of the "immortal soul" clause, few users checked it and thus Gamestation concluded that 88% of their users did not read the agreement. During the installation of version 4 of the Advanced Query Tool the installer
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are also used. Even if the user purchases a perpetual license, it is common for EULAs to allow unilateral termination by the vendor for any number of vague reasons or none at all. Furthermore, many EULAs allow the vendor to change the terms at any time and the customer must choose between agreeing or
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EULAs are often written in vague language, and do not inform the customer of the limitations on the agreement's enforceability. Most EULAs have been designed so that it is very difficult to read and understand them, but easy to agree to the licensing terms without reading them. Regardless of how easy
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Under the New Digital Content Directive effective since 2022 in the European Union, EULAs are only enforceable to the extent that they do not breach reasonable consumer expectations. The gap between expectations and the content of EULAs is especially wide when it comes to restrictions on copying and
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as a non-negotiable condition for using the software, are very far from the prototypical contract where both parties fully understand the terms and agree of their own free will. Proponents argue that the contracts streamline purchases and that savings for the company could be passed to the consumer.
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in the United States, shrinkwrap licenses were not held to be binding, but since then they often have been. In some shrinkwrap cases the customer was found not to have consented to the EULA and was therefore not bound by it. Clickwrap has been found generally to be enforceable—even when the license
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Most companies prefer to sell licenses rather than copies of the software because it enables them to enforce stricter terms on the end user in a number of domains, especially by prohibiting transfer of ownership or use on multiple computers, and by asserting ownership of the copyright of derivative
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There has been substantial debate on to what extent EULAs can be considered binding. Many EULAs contain stipulations that are illegal and therefore unenforceable. Software vendors keep these unenforceable provisions in the agreements, perhaps because users rarely resort to the legal system to
286:. These licenses have continued in use after software copyright was recognized in the courts, and are considered to grant the company extra protection compared to copyright law. Virtually all proprietary software is not sold as a copy but rather as a license with associated EULA. 487:
terms are provided after the sale. The enforceability of browserwrap is lower, but has been enforced in some cases where it can be proven that the user was presented with the terms of use and continued to use the website.
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Enforceability of EULAs has been a controversial issue and varies by jurisdiction. In the United States, it is possible to enforce a EULA that is shown to the customer after purchase, but this is not the case in Germany.
298:) or a piece of paper. The license often stipulated that a customer agreed if they did not return the product within a specified interval. After the advent of the internet, EULAs are more often found in 472:
to undertake an investigation. As of 2020, the enforceability of EULAs and provisions granting copyright of all derivative works to the developer has not been judicially tested in United Kingdom.
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measured the elapsed time between the appearance and the acceptance of the end-user license agreements to calculate the average reading speed. If the agreements were accepted fast enough, a
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format where the user only needs to click an agree button. Without the constraints of having to print the license, the length of the agreements ballooned. Another type of license,
282:—to sell the right of use of the software rather than a copy of the software—dates from the time period before the existence, then the scope of software copyright protection was 413:
as of 2023—rarely offer perpetual licenses. SaaS licenses are usually temporary and charged on a pay-per-usage or subscription basis, although other revenue models such as
382:, this is contested by users and has not been tested in the court system. Legal scholar Anthony Michael Catton suggests that user-generated content should be considered 401:
that could not be understood or modified by the user, but could be downloaded and run. The user bought a perpetual license to use a particular version of the software.
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EULAs are primarily legal documents with IT terminology. As such, knowledge in several different domains may be necessary to produce a satisfactory translation.
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that vests the owner with the exclusive right to copy the code. The underlying ideas or algorithms are not protected by copyright law, but are often treated as a
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Oprysk, Liliia; Sein, Karin (June 2020). "Limitations in End-User Licensing Agreements: Is There a Lack of Conformity Under the New Digital Content Directive?".
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Clohessy, Trevor; Acton, Thomas; Morgan, Lorraine (2020). "The SaaS Payoff: Measuring the Business Value of Provisioning Software-as-a-Service Technologies".
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There have been numerous attempts to make fun of EULAs not being read. Some EULAs bury a contract offering payment to a reader who notices the clause. As an
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Bakos, Yannis; Marotta-Wurgler, Florencia; Trossen, David R. (2014). "Does Anyone Read the Fine Print? Consumer Attention to Standard-Form Contracts".
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There have been numerous attempts to make fun of EULAs that are not read, for example by including a provision to sell the user's soul to the company.
1643:"Self-Regulating Platforms?: The Analysis of the Enforcement of End-User Rights in the Light of the Transposition of Article 17 of the CDSM Directive" 1626:"Forcing Players to Walk the Plank: Why End User Licences Agreements Improperly Control Players' Rights regarding Microtransactions in Video Games" 234: 1486:
Catton, Anthony Michael (2020-09-01). "What is mine in Minecraft? Assessing the copyright and ownership of in-game player creations (Part 2)".
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Some EULAs restrict the ability of users to exercise copyright over derivative work made using the software, such as creative creations in the
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are usually explicitly prohibited. The issue of reuse is particularly important in the copyright law of English-speaking countries.
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undertook a study published in 2008 which found issues with the way 17 major IT businesses had been using EULA's and asked the
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According to one study, economic competition from different software services leads to EULAs more favorable to the customer.
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transferring ownership of digital content. In Germany, EULAs are only valid if known to the customer before purchase.
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Enterprises buying software for a large number of employees often negotiate the licensing agreement with the vendor.
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Initially, end-user license agreement (EULAs) were printed on either the shrinkwrap packaging encasing the product (
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had neglected to read the terms of service for his last iTunes update and therefore inadvertently agreed to have
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Building Modern SaaS Applications with C# And . NET: Build, Deploy, and Maintain Professional SaaS Applications
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for harms caused by the product, and prevent the purchaser from accessing the court system to seek a remedy.
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Accessible editorial on enforceability of various EULA-type licenses in the United States from 2002..
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only allows for enforcement of EULAs insofar as they do not breach reasonable customer expectations.
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Many EULAs allow the vendor to collect information about the user and use it in unrestricted ways.
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Some companies do allow video footage of their games to be distributed online, even for profit.
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The practice of selling licenses to rather than copies of software predates the recognition of
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added a clause stating that users who placed an order on April 1, 2010, agreed to irrevocably
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International Journal for the Semiotics of Law - Revue internationale de SĂ©miotique juridique
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Industry Trends in Cloud Computing: Alternative Business-to-Business Revenue Models
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ceasing use of the product, without getting a refund. EULAs are also applicable to
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Concise Guide to Software Engineering: From Fundamentals to Application Methods
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Corbett, Susan (2019). "Computer game licences: The EULA and its discontents".
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IIC - International Review of Intellectual Property and Competition Law
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congratulated the users for reading several hundred words per second.
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Public Governance, Administration and Finances Law Review (PGAF LR)
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More Than You Wanted to Know: The Failure of Mandated Disclosure
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52 Stunden Informatik: Was jeder ĂŒber Informatik wissen sollte
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Traditionally, software was distributed in the form of binary
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Morin, Andrew; Urban, Jennifer; Sliz, Piotr (2012).
1232:"7,500 Online Shoppers Unknowingly Sold Their Souls" 71: 1771:"Do End User License Agreements Bind Normal People" 729: 668: 666: 664: 350:is rarely available. Derivative software works and 105:(where the user clicks to agree to the license) or 62: 1816:The Clickwrap and The Biggest Lie on the Internet 1320:John Marshall Review of Intellectual Property Law 1285:"South Park parodies iTunes terms and conditions" 1133: 801: 610: 593: 1517:Measuring the Business Value of Cloud Computing 983: 971: 959: 931: 318:and liability from minors' use of the product. 1408:Ben-Shahar, Omri; Schneider, Carl E. (2014). 1094: 1031: 1007: 765: 228: 8: 1607:Research Handbook on Electronic Commerce Law 840: 713: 386:by the video game developers and the users. 1563:Dempsey, David; Kelliher, Felicity (2018). 825: 701: 581: 569: 1121: 235: 221: 141: 1691: 1582:EichstĂ€dt, Timm; Spieker, Stefan (2024). 1377: 1067: 1055: 1019: 995: 856: 777: 1429:"Regulating Virtual Property with EULAS" 1082: 813: 741: 625: 1109: 880: 789: 753: 655: 547: 149: 1475:Health Matrix: Journal of Law-Medicine 907: 895: 1641:Mezei, Peter; Harkai, Istvan (2022). 1567:. Springer International Publishing. 1494:(1). Edward Elgar Publishing: 21–31. 1206: 919: 868: 557: 405:(SaaS) vendors—who have the majority 251:(or compiled binaries in the form of 7: 1488:Interactive Entertainment Law Review 1218: 1043: 947: 640: 1775:Western State University Law Review 1194: 1182: 1170: 1158: 684: 672: 1586:(in German). Springer Fachmedien. 1536:Computer Law & Security Review 321:EULAs, almost always offered on a 25: 267:and concealed by such methods as 1715: 1331:Anesa, Patrizia (1 March 2014). 1147:Computer software terms 'unfair' 82:) is a legal contract between a 58: 730:Ben-Shahar & Schneider 2014 538:employees experiment upon him. 1412:. Princeton University Press. 526:parodied this in the episode " 1: 1630:William & Mary Law Review 1450:Law and Contemporary Problems 1427:Bonar-Bridges, James (2016). 1693:10.1371/journal.pcbi.1002598 1433:Wisconsin Law Review Forward 1389:The Journal of Legal Studies 1134:EichstĂ€dt & Spieker 2024 802:EichstĂ€dt & Spieker 2024 611:EichstĂ€dt & Spieker 2024 594:EichstĂ€dt & Spieker 2024 1609:. Edward Elgar Publishing. 984:Dempsey & Kelliher 2018 972:Dempsey & Kelliher 2018 960:Dempsey & Kelliher 2018 86:supplier and a customer or 40:software license issued by 27:Software License Agreements 1857: 1769:Terasaki, Michael (2013). 1743:10.1007/s40319-020-00941-y 1672:PLOS Computational Biology 1548:10.1016/j.clsr.2019.03.007 1379:10.1007/s11196-023-09976-z 151:Legal aspects of computing 135: 50:end-user license agreement 1209:, Discussion, Conclusion. 483:ProCD, Inc. v. Zeidenberg 466:National Consumer Council 344:United States federal law 323:take-it-or-leave-it basis 269:non-disclosure agreements 1750:O'Regan, Gerard (2022). 1659:10.53116/pgaflr.2022.1.8 1469:Carpenter, Owen (2023). 1360:Aroni, Gabriele (2023). 847:, Proprietary Licensing. 434:Most EULAs disclaim any 316:contracting with a minor 278:The tendency to license 186:Regulation of algorithms 181:Hyperlinking and framing 1500:10.4337/ielr.2020.01.02 702:Mezei & Harkai 2022 161:Information privacy law 1624:King, Chelsea (2016). 1601:Kim, Nancy S. (2016). 1337:ASp. La revue du GERAS 1122:Oprysk & Sein 2020 470:Office of Fair Trading 380:user-generated content 115:user-generated content 45: 1444:Boyle, James (2003). 1046:, pp. 1368–1369. 464:The United Kingdom's 99:shrink wrap contracts 36:A brief, written-out 35: 1314:Ahuja, Neha (2016). 1259:"Backspace (v22n08)" 411:application software 296:shrink wrap contract 280:proprietary software 1786:Watt, Andy (2023). 1754:. Springer Nature. 1684:2012PLSCB...8E2598M 1124:, pp. 620–621. 1070:, pp. 481–482. 1058:, pp. 480–481. 998:, pp. 482–483. 859:, pp. 485–486. 816:, pp. 469–470. 756:, pp. 456–457. 744:, pp. 485–486. 572:, pp. 394–396. 403:Software as service 352:reverse engineering 145:Part of a series on 1283:O'Grady, Jason D. 1095:Bonar-Bridges 2016 1032:Bonar-Bridges 2016 1008:Bonar-Bridges 2016 974:, pp. 48, 57. 766:Bonar-Bridges 2016 290:Delivery of EULAs 138:Software copyright 132:Software copyright 123:European Union law 95:software copyright 46: 18:Licence Management 1797:978-1-80461-087-9 1761:978-3-031-07816-3 1616:978-1-78347-992-4 1593:978-3-658-41838-0 1574:978-3-319-87693-1 1526:978-3-030-43198-3 1419:978-0-691-16170-9 1197:, pp. 24–25. 1010:, pp. 82–83. 986:, pp. 61–63. 938:, pp. 40–41. 430:Product liability 424:microtransactions 330:Common provisions 245: 244: 203:Software licenses 171:Computer trespass 16:(Redirected from 1848: 1836:Terms of service 1801: 1782: 1765: 1746: 1719: 1713: 1695: 1662: 1637: 1620: 1597: 1578: 1559: 1530: 1511: 1482: 1465: 1440: 1423: 1404: 1383: 1381: 1372:(5): 2021–2036. 1356: 1345:10.4000/asp.4205 1327: 1300: 1299: 1297: 1295: 1280: 1274: 1273: 1271: 1269: 1254: 1248: 1247: 1245: 1243: 1238:. April 15, 2010 1228: 1222: 1216: 1210: 1204: 1198: 1192: 1186: 1180: 1174: 1168: 1162: 1156: 1150: 1143: 1137: 1131: 1125: 1119: 1113: 1107: 1098: 1092: 1086: 1080: 1071: 1065: 1059: 1053: 1047: 1041: 1035: 1029: 1023: 1017: 1011: 1005: 999: 993: 987: 981: 975: 969: 963: 957: 951: 945: 939: 929: 923: 917: 911: 905: 899: 893: 884: 878: 872: 866: 860: 854: 848: 838: 829: 823: 817: 811: 805: 799: 793: 787: 781: 775: 769: 763: 757: 751: 745: 739: 733: 727: 721: 711: 705: 699: 688: 682: 676: 670: 659: 653: 644: 638: 629: 623: 614: 608: 597: 591: 585: 579: 573: 567: 561: 555: 505:April Fool's Day 480:Before the 1996 447:challenge them. 420:in-app purchases 384:jointly authored 366:Derivative works 259:is protected by 257:computer program 237: 230: 223: 191:Regulation of AI 142: 117:in video games. 81: 80: 77: 76: 73: 70: 67: 64: 21: 1856: 1855: 1851: 1850: 1849: 1847: 1846: 1845: 1826: 1825: 1809: 1804: 1798: 1785: 1768: 1762: 1749: 1728: 1678:(7): e1002598. 1665: 1640: 1623: 1617: 1600: 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15: 12: 11: 5: 1854: 1852: 1844: 1843: 1838: 1828: 1827: 1824: 1823: 1818: 1813:YouTube Video: 1808: 1807:External links 1805: 1803: 1802: 1796: 1783: 1766: 1760: 1747: 1737:(5): 594–623. 1726: 1663: 1638: 1621: 1615: 1598: 1592: 1579: 1573: 1560: 1542:(4): 453–461. 1531: 1525: 1512: 1483: 1466: 1441: 1424: 1418: 1405: 1401:10.1086/674424 1384: 1357: 1339:(65): 87–102. 1328: 1310: 1308: 1305: 1302: 1301: 1275: 1249: 1223: 1211: 1199: 1187: 1175: 1163: 1151: 1138: 1136:, p. 277. 1126: 1114: 1112:, p. 461. 1099: 1087: 1085:, p. 471. 1072: 1068:Carpenter 2023 1060: 1056:Carpenter 2023 1048: 1036: 1024: 1022:, p. 485. 1020:Carpenter 2023 1012: 1000: 996:Carpenter 2023 988: 976: 964: 952: 940: 924: 912: 900: 885: 883:, p. 456. 873: 871:, p. 381. 861: 857:Carpenter 2023 849: 830: 828:, p. 394. 818: 806: 804:, p. 280. 794: 792:, p. 460. 782: 780:, p. 478. 778:Carpenter 2023 770: 758: 746: 734: 722: 706: 704:, p. 113. 689: 677: 660: 658:, p. 455. 645: 630: 628:, p. 469. 615: 613:, p. 273. 598: 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835: 831: 827: 822: 819: 815: 814:Terasaki 2013 810: 807: 803: 798: 795: 791: 786: 783: 779: 774: 771: 768:, p. 82. 767: 762: 759: 755: 750: 747: 743: 742:Terasaki 2013 738: 735: 732:, p. 68. 731: 726: 723: 719: 717: 710: 707: 703: 698: 696: 694: 690: 687:, p. 21. 686: 681: 678: 675:, p. 12. 674: 669: 667: 665: 661: 657: 652: 650: 646: 642: 637: 635: 631: 627: 626:Terasaki 2013 622: 620: 616: 612: 607: 605: 603: 599: 595: 590: 587: 583: 578: 575: 571: 566: 563: 560:, p. 45. 559: 554: 552: 548: 541: 539: 537: 533: 529: 528:HumancentiPad 525: 524: 519: 514: 510: 506: 498: 496: 490: 488: 485: 484: 476:United States 475: 473: 471: 467: 459: 457: 450: 448: 441: 439: 437: 429: 427: 425: 421: 416: 412: 408: 404: 400: 392: 390: 387: 385: 381: 377: 373: 365: 363: 357: 355: 353: 349: 345: 342:According to 337: 335: 329: 327: 324: 319: 317: 311: 309: 305: 301: 297: 289: 287: 285: 281: 276: 274: 270: 266: 262: 261:copyright law 258: 254: 250: 238: 233: 231: 226: 224: 219: 218: 216: 215: 209: 206: 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Index

Licence Management

beta test
Macromedia
/ˈjuːlə/
software
end-user
software copyright
shrink wrap contracts
clickwrap
browsewrap
user-generated content
European Union law
Software copyright
Legal aspects of computing
Information privacy law
File sharing
Computer trespass
Data mining
Hyperlinking and framing
Regulation of algorithms
Regulation of AI
Software law
Software licenses
Spamming
v
t
e
source code
object code

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