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Heeks was one of the founding academics developing the field of "ICT4D": information and communication technologies for development. His early work included analytical study of the Indian software industry, which led to formation of the
Software Export Success Model, used to analyse strengths and
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Heeks worked during the late 1990s and early 2000s to develop the Design—Reality Gap model, which has been used to analyse the success and failure of ICT4D projects; particularly e-government projects. He also developed lesser-used models for analysis of information systems in international
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He worked as a software developer for ICL and a volunteer science teacher in Iluke-Bunu (1982-1984) Kabba/Bunu LGA Northental
Nigeria before taking research positions with the
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Assessment of
Egyptian Software Export Capabilities Using a System Dynamics Approach
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Dada, Danish (2006). "The failure of e-government in developing countries".
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Richard Heeks was born in
Reading, England; studied natural sciences at the
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is
Professor of Digital Development in the Global Development Institute,
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development: the "Information Chain" and the "Onion-Ring Model".
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Implementing and
Managing eGovernment: An International Text
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weaknesses of the software sector in developing countries.
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231:Academics of Loughborough University
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98:, Sage Publications, London, 2008
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221:Alumni of the Open University
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114:India's Software Industry
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92:, Routledge, London, 2018
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