537:
government alleged the brothers schemed to obtain kickbacks for steering company business to certain contractors between 2002 and 2011. In one case, the brothers received more than $ 9 million in cash and other payments for steering more than $ 230 million in business to an Asian supplier of computer parts and accessories. In 2015 Gilbert
Fiorentino pleaded guilty to a conspiracy charge, while Carl Fiorentino pleaded guilty to both fraud conspiracy and tax evasion. Carl Fiorentino had faced significantly more time than Gilbert Fiorentino, but U.S. District Judge Jose E. Martinez decided to sentence them to similar prison terms. Gilbert received 5 years in prison while Carl received
415:
disclosed", "fulfill obligations under the warranty within a reasonable period of time after receiving notice from the consumer", and "cease and desist from failing to make warranty text available for examination prior to sale, failing to disclose what is not covered under any given warranty or the procedures needed to have warranty work accomplished and failing to disclose that certain states may give the consumer legal rights in addition to those provided by the warranty."
528:"Online reviews: When companies edit your review". The show featured a consumer who had purchased several computers from the retailer and subsequently gave a poor review for service. The review was edited by TigerDirect prior to the review being placed on the firm's website. The consumer contacted TigerDirect several times to have the edited review removed but failed until Marketplace contacted TigerDirect, on his behalf.
279:
347:'s intellectual property, including its trademarks, brand name, and domain names. The deal took effect six days later for a price of $ 14 million. The defunct CircuitCity.com website was restored after the Systemax purchase. In late-December 2012, both brands were shuttered and consolidated into TigerDirect.com.
536:
In 2014, brothers Carl and
Gilbert Fiorentino were arrested and charged in federal court with scheming to obtain $ 9 million in kickbacks and other benefits and to hide their gains from the Internal Revenue Service while working as senior executives at Systemax Inc. and its TigerDirect Inc. unit. The
396:
ownership. The new TigerDirect.com was a technology store offering a wide variety of technology products. Tiger Direct maintained a substantial B2B customer base and restructured its marketing engine to serve newer customers under the parent company of PCM. PCM also operated TigerDirect.ca for their
379:
acquired
Systemax's "North American Technology Group", including TigerDirect, for $ 14 million. The division had, by late 2015, incurred operating losses of $ 68 million (in contrast to its other businesses, which had an operating profit). The acquisition was closed on December 1, 2015 with the sale
478:
filed a lawsuit against TigerDirect. Dell alleged that TigerDirect, a former authorized reseller of Dell products, sold discontinued and outdated Dell products as new and under a Dell warranty. Dell also alleged that the products were from a third-party and advertised with an unauthorized, modified
298:
The company was founded as BLOC Development Corp., a publisher of utility and application software products starting with FormTool, in 1985. The original company was a pioneer in utility software with several top 10 titles. The original founders were: Frank
Millman, Jorge Torres, Frank Haggar, Phil
302:
In 1989, Tiger
Software became a subsidiary of publicly held Bloc Development Corporation. BLOC Development was also the parent company of BLOC Publishing (a sister company of TigerSoftware), which continued the development and publishing of the company's flagship product "FormTool", and 20 other
414:
issued a decision and order against TigerDirect for violations of the Pre-sale
Availability Rule, the Disclosure Rule and the Warranty Act. Without admitting any wrongdoing, TigerDirect agreed to "not represent that it provides On-Site Service unless all limitations and conditions that apply are
465:
at TigerDirect, improperly unpaid rebates were intentional: "...the concept was that if the customer complains, you send them out the check to make them happy. But if they don't complain, they totally forget about it. That is the concept of these rebates. People forget that they sent them out."
306:
TigerDirect abandoned the profitable software development in favor of the TigerSoftware catalog by 1991. Unfortunately, the new model under the leadership of
Gilbert Fiorentino was unprofitable, and the company was sold in distress to Global DirectMail (now known as
456:
reported in 2006 that "Tiger's sister company OnRebate.com, which handles payouts for the discount dealer, appears to specialize in the 'insufficient documentation' gambit," Consumer-reported difficulties obtaining the rebates led to an investigation by the
Florida
498:
lawsuit making similar allegations had been filed in federal court in 2007 and was dismissed on August 31, 2009. The company denied the allegations in the
Florida Attorney General complaint; the suit was eventually settled for $ 300,000.
380:
of its business-to-business customer list and intellectual property. The transfer of
Systemax's web assets is to occur by February 15, 2016. The company also announced the shutdown of its remaining distribution center and retail stores.
311:). In 1994 TigerDirect launched a series of profitable smaller catalogs that included GraphicsExpress, as well as CDROM and Mac catalogs. In 1996, after an aborted attempt at acquisition by Hanover House, it was acquired by
355:
On March 10, 2015, TigerDirect announced that it would close all but three of its retail stores in an effort to focus exclusively on online and business-to-business sales. Canadian operations consisted of 6 stores in
1362:
383:
In late-December 2015, the site began holding a clearout sale with no returns accepted; a company spokesperson stated that the site was liquidating its current stock in preparation for its formal transfer to PCM.
719:
610:
303:
products; and SoftSync, former publisher of the "EXPERT Software" titles and the Macintosh accounting software "Accountant Inc."). BLOC Development later changed its name to TigerDirect.
660:
494:
filed suit against TigerDirect, OnRebate, and their parent company Systemax, charging the companies with failing to provide rebates to customers. Systemax responded that a separate
1402:
1377:
749:
1387:
1147:
435:, Apple received trademark approval for version 10.4 (Tiger) of its OS X operating system in 2003. TigerDirect registered opposition against Apple's filing with the
1382:
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The bulk of the company's business was based on web and catalog computer electronics sales, where TigerDirect has carved out a niche by placing a heavy emphasis on
1367:
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38:
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and all closed in 2015 (and replaced by the online distribution centre in Richmond Hill under Acrodex or PCM Canada) The locations left open were located in
727:
879:
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and relaunching them as online retailers. The two brands were subsequently shuttered in late-December 2012 and consolidated into the TigerDirect site.
432:
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634:
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978:
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Canadian operations. Its Canadian website closed in November 2019, and in the end of March 2023 the company ceased all retail operations.
275:
acquired Systemax's online North American technology retail business. In 2019, TigerDirect closed its online business servicing Canada.
948:
525:
509:
825:
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436:
690:
439:, and on May 13, 2005, Apple won an emergency hearing. The judge ruled in favor of Apple, considering the marks to be distinct.
1172:
1151:
850:
1303:
479:
version of the Dell logo. Dell became aware of this when TigerDirect customers contacted Dell to demand price matches.
551:
years. In March 2016, the Fiorentino brothers were ordered to pay a total of $ 35 million in restitution to Systemax.
949:"Microsoft tech support swoons, Google promises the moon: When 21st century software meets 12th century bureaucracy"
799:
299:
Bolin, Stephan Whitney, and Bob Horton. Frank Milman and Jorge Torres conceptualized the first product "FormTool".
1005:
979:"Microsoft and Novell go kablooey, Second Life gets gooey: Sometimes even $ 440 million can't buy you happiness"
883:
488:
431:, marketed with its codename "Tiger". Although TigerDirect had registered several tiger-related names with the
411:
197:
1080:
427:), alleging trademark infringement, dilution and false designation of origin with Apple's introduction of
290:
as a way to offer lower prices. The company also operated retail store and business-to-business channels.
245:
165:
1038:
514:
365:
257:
638:
1295:
611:"Systemax Announces Definitive Agreement to Acquire Selected Assets and Retail Stores From CompUSA"
218:
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453:
361:
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dealing in electronics, computers, and computer components. The company was previously owned by
1308:
1244:"Brothers guilty of fraud at Systemax computer company sent to federal prison by Miami judge"
271:
In 2015, TigerDirect phased out all of its remaining brick-and-mortar retail operations, and
458:
357:
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804:
249:
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1304:"Mr. Jobs, you have TigerDirect holding on Line 1 and someone from Kellogg's on Line 2"
521:
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327:
brand, trademarks and e-commerce business, and as many as 16 CompUSA retail outlets in
213:
698:
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TigerDirect re-launched its electronics e-commerce website on February 15, 2016 under
1356:
517:
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37:
750:"Blockbuster Deal: PCM Buys North America Systemax B2B Business, TigerDirect Brand"
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In early 2005, the company filed a lawsuit against Apple Computer Inc. (now
17:
461:
and a failure to maintain a satisfactory BBB rating. According to a former
1321:
826:"TigerDirect Clearing Out Inventory with Sitewide Sale, Future Uncertain"
393:
376:
372:. The company also closed a distribution center in Naperville, Illinois.
328:
312:
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775:"Systemax To Lay Off 500 As It Shuts North American Technology Business"
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720:"Systemax Reports Fourth Quarter And Full Year 2014 Financial Results"
661:"Systemax To Cut Circuit City, CompUSA Brands, Exit PC Manufacturing"
66:
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369:
336:
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800:"TigerDirect Has New Owner, Changes Return Policy On Christmas"
691:"TigerDirect to Close All But Three Stores, Focus on B2B Sales"
1220:"Coral Gables brothers charged in TigerDirect kickback scheme"
323:
On January 6, 2008, Systemax announced the acquisition of the
1173:"Jeff's reviews before and after, and TigerDirect's response"
208:
Computer hardware, software, peripherals, gaming, electronics
1363:
Defunct consumer electronics retailers in the United States
1150:. Office of the Attorney General of Florida. Archived from
1124:"Dell Sues Tiger Direct, Alleges Old Computers Sold As New"
568:"Systemax Q4 2007 Earnings Call Transcript – Seeking Alpha"
1291:"Apple successfully defends itself in TigerDirect lawsuit"
588:
1270:"Former Systemax execs ordered to repay $ 35m to the biz"
637:. Syx.client.shareholder.com. 2009-04-13. Archived from
921:"Court sides with Apple over "Tiger" trademark dispute"
635:"Firm buys defunct Circuit City's brand, domain names"
1006:"Florida Attorney General To Investigate TigerDirect"
1148:"Attorney General Reaches Settlement With Systemax"
880:"TigerDirect.com will be retired on March 31, 2023"
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1198:"Online reviews: When companies edit your review"
1112:, Case No. 09-CV-3879, S.D.N.Y., 17 April 2009.
343:. On May 13, 2009, Systemax similarly acquired
319:Acquisition of CompUSA and Circuit City brands
1103:
1101:
256:, which is known for its acquisitions of the
8:
1317:"More details emerge on TigerDirect lawsuit"
30:
36:
29:
1403:Companies based in El Segundo, California
1378:American companies disestablished in 2023
1031:"TigerDirect Snags Three CompUSA Outlets"
433:United States Patent and Trademark Office
902:
900:
368:, and its then-headquarters location at
1388:Retail companies disestablished in 2023
559:
1383:American companies established in 1985
1330:"Lawsuit could grab Tiger by the tail"
1368:Online retailers of the United States
410:On November 4, 1999, case C3903, the
7:
1393:Retail companies established in 1985
1081:"State sues TigerDirect, OnRebate"
526:Season 42, Episode 4, 'Faking It,'
260:of the defunct U.S. retail chains
48:BLOC Development Corp. (1985-1987)
25:
1373:1985 establishments in California
1218:Brannigan, Martha (2011-11-20).
773:Novinson, Michael (2015-11-23).
437:Trademark Trial and Appeal Board
1122:Kovar, Joseph F. (2009-04-27).
1109:Dell, Inc. v. TigerDirect, Inc.
406:Federal Trade Commission ruling
1250:. Associated Press. 2015-05-26
1085:South Florida Business Journal
851:"TigerDirect Canada is closed"
798:Northrup, Laura (2015-12-28).
570:. Seekingalpha.com. 2008-03-10
524:, TigerDirect was featured in
388:Website re-launch and closures
1:
1398:2015 mergers and acquisitions
1029:Albright, Mark (2008-02-12).
27:Consumer Electronics Retailer
1004:Weirick, Chad (2008-01-29).
985:. InfoWorld Media Group, Inc
955:. InfoWorld Media Group, Inc
882:. 2023-03-14. Archived from
857:. 2019-11-25. Archived from
748:Burke, Steven (2015-11-18).
726:. 2015-03-10. Archived from
689:Hucker, Wally (2015-03-16).
1268:Kunert, Paul (2016-03-02).
919:Jade, Kasper (2005-05-13).
659:Smith, Steve (2012-11-02).
532:Founders convicted of fraud
351:Retail closing, sale to PCM
99:; 39 years ago
1419:
1336:News.com. (April 29, 2005)
609:Savage, Sam (2008-01-06).
229:Archived official website
35:
1053:"TigerDirect BBB Report"
489:Florida Attorney General
483:State of Florida lawsuit
412:Federal Trade Commission
140:; 17 months ago
487:On September 4, 2009,
419:Apple Computer lawsuit
401:Legal and other issues
283:
246:El Segundo, California
1057:BBB Southeast Florida
947:(December 29, 2006).
366:Guaynabo, Puerto Rico
282:TigerDirect in Canada
281:
258:intellectual property
1035:St. Petersburg Times
977:(December 1, 2006).
235: (archive index)
975:Cringely, Robert X.
945:Cringely, Robert X.
474:On April 17, 2009,
219:Insight Enterprises
138:March 31, 2023
32:
1325:. (April 29, 2005)
1312:. (April 29, 2005)
695:Wifi Hifi Magazine
454:Robert X. Cringely
375:In November 2015,
362:Jefferson, Georgia
284:
118:Gilbert Fiorentino
1309:SiliconValley.com
1179:. CBC. 2014-11-14
515:consumer advocacy
503:CBC investigation
239:
238:
156:Ceased operations
16:(Redirected from
1410:
1347:Official website
1328:Kawamoto, Dawn.
1299:. (May 16, 2005)
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589:"Systemax.com"
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1277:. Retrieved
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1224:Miami Herald
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1181:. Retrieved
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1152:the original
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1089:. Retrieved
1087:. 2009-09-04
1084:
1060:. Retrieved
1056:
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1039:the original
1034:
1024:
1013:. Retrieved
1009:
999:
989:November 28,
987:. Retrieved
982:
969:
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