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seriously. And ICS CEO Jo
Coulson gets quoted, a lot. And there's no shortage of Google Books hits for marketing and marketing analysis books that name-drop the ICS. It's all relatively weak tea, without a lot of substance
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the organization itself. But I think there's enough to at least cobble a stubby article together. They do seem to be recognized as a major benchmarking organization for customer service data.
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is offered up in the article sources. As others have pointed out, it's a respected source. It's mentioned in the
Dummies, and mentioned in a MacMillan published book such as
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However, not every respectable business pass the notability criteria for inclusion into
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The following discussion is an archived debate of the proposed deletion of the article below.
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Subsequent comments should be made on the appropriate discussion page (such as the article's
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Subsequent comments should be made on the appropriate discussion page (such as the article's
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https://books.google.com/books?id=ozsdBQAAQBAJ&dq=%22institute+of+customer+service%2
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Agree with above, needs significant coverage not just passing references.
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The above discussion is preserved as an archive of the debate.
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to generate a more thorough discussion and clearer consensus.
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104:Help, my article got nominated for deletion!
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322:00:26, 30 October 2019 (UTC)
303:20:01, 29 October 2019 (UTC)
282:19:41, 29 October 2019 (UTC)
249:19:21, 29 October 2019 (UTC)
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