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equally important — is the cultural fit. So we're bringing in non-political, you know, highly collaborative, just very driven and ambitious. There's a whole lot of cultural values that we think are important while we succeeded. We only hire (those candidates) who have these two sets; both kinds of traits for success." Later, when asked about Shah's comments in the article, Wayfair said in a statement that Shah's quote was "misinterpreted and inaccurately positioned in this story."
36:
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of 550 employees or about three percent of their global workforce. The headquarters in Boston accounted for 350 of those employees let go. Chief executive Shah notified employees in an e-mail saying, "On reflection this last period of investment went on too long . . . and we find ourselves at a place
707:
The company hosted its first "Way Day" sale on April 25, 2018. Sales quadrupled compared to an average day in March, according to a report from analytics firm Edison Trends. The number of unique buyers on Way Day also rose nearly 400% compared to the March average, although the average order price
785:
Shah was quoted as saying, "We're generally just looking for people on two sets of criteria. One, it's just that … they're incredibly talented. They're intelligent, quantitative. Just that we think they have the raw material to really succeed and we feel confident. The second thing we look for —
583:
Wayfair.com launched on
September 1, 2011. As of July 2012, it had consolidated all of its niche websites, with the exception of Joss & Main and AllModern, into Wayfair.com. In August 2012, it launched Wayfair Supply, a single destination for Wayfair's business, government and institutional
560:
By 2011, CSN Stores owned over 200 online shops—largely niche shops for specific products, like cookware.com, everyatomicclock.com, and strollers.com. In an effort to scale, direct traffic to a single site, and unify the company aesthetic, Shah and Conine rebranded CSN Stores as
Wayfair (a name
1489:
814:. Wayfair leadership responded indicating they would not terminate the order, and did not indicate they would donate the profit from the order (approximately $ 86,000) to charity, as the letter requested. Congresswoman
776:
During participation on a business panel on
September 19, 2019, CEO Niraj Shah was asked what Wayfair was looking for in new hires and he said the company was looking for employees who are talented and
611:
In late June 2014, the company again relocated its headquarters, this time to 4 Copley Place, about a block from its previous headquarters. It also opened two satellite offices in the surrounding area.
404:
and home goods online. Formerly known as CSN Stores, it was founded in 2002, and currently offers 14 million items from more than 11,000 global suppliers. It has offices and warehouses throughout the
1815:
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1071:
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where we are, from an execution standpoint, investing in too many disparate areas, with an uneven quality and speed of execution." As of 2020, the company has yet to show a profitable quarter.
478:
Originally known as CSN Stores (derived from a combination of Shah and Conine's initials), the company began with the website racksandstands.com, selling media stands and storage furniture.
766:
Investors sued
Wayfair, claiming the company's executives misled them about the company's value and actions, losing them money as the top brass cashed out. The case was dismissed in 2020.
1402:
717:, Wayfair added an additional 2,000 employees in the first half of 2018, and the total number of employees approached 10,000. The company will be soon expanding to another building near
2610:
821:
In late
October 2019, the company announced it had hired 1,500 people in the last quarter, had a net loss of $ 272 million, and a revenue increase of 36 percent over the previous year.
630:
As of
January 2014, Wayfair was the largest online-only retailer for home furniture in the United States, and the 33rd largest online retailer in the United States. It generated $ 380
878:
In 2022 Wayfair was facing losses and a stock drop of 70% from the beginning of the year through August, and posted a loss of $ 378 million in Q2 of 2022. The CEO's letter notes
2238:
1388:
875:
growth that "has not materialized as we had anticipated," Shah continues, "Our team is too large for the environment we are now in, and unfortunately we need to adjust."
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The court held that states may charge tax on purchases made from out-of-state sellers, even if the seller does not have a physical presence in the taxing state.
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In 2003, it added patio and garden goods suppliers, three online stores, and more than a dozen employees, and moved its headquarters to an office on
2640:
584:
customers. In August 2013, it acquired DwellStudio, a New York City-based design house and retailer focused on modern home and family furnishings.
2042:
1490:"Investor Relations: Wayfair Sells its Australian-based Business to Australia's #1 Online Furniture & Homewares Retailer Temple & Webster"
871:
On August 19, 2022, CEO Niraj Shah penned a letter to employees notifying them that approximately 900 positions were to be laid off. Citing post-
2625:
2231:
1788:"Wayfair's CEO reportedly said he wants to hire 'non-political' employees 3 months after workers walked out to protest furnishing border camps"
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for
Wayfair in exchange for a pledge to increase their hiring by at least 3,000 in Boston and 300 jobs at a new call center in
882:
of 10 weeks pay minimum to US-based employees. Those packages are expected to cost the company between $ 30 and $ 40 million.
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Wayfair operates five branded retail websites: the main
Wayfair site, Joss & Main, AllModern, Birch Lane, and Perigold.
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Avenue, where they occupied 10 floors. At the end of that year, it launched Joss & Main, a members-only online store.
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expressed her support for the employees and the walkout. On June 26, 2019, several hundred
Wayfair employees walked out.
1551:
1507:
1470:"Wayfair Inc closes initial public offering and full exercise of underwriters' option to purchase additional shares"
1772:
945:
million products from 11,000 global suppliers. Wayfair employs over 2,300 engineers and data scientists and 3,000
1226:
740:
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for an undisclosed amount. The brand was renamed Zizo and later absorbed into the Temple & Webster business.
535:
In 2008, CSN Stores began shipping to Canada and selling in the United
Kingdom, and opened a London office. The
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founded Wayfair in August 2002 as a two-person company with a makeshift headquarters in Conine's nursery in
79:
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during the 2018 holiday season, and confirmed plans to open four additional pop-up storefronts in 2019.
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On March 26, 2019, Wayfair announced that its first permanent physical storefront would open in the
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1980:
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On December 13, 2018, the Massachusetts Economic Assistance Coordinating Council approved a $ 31.4
623:
under the ticker symbol W. In July 2015, it sold its Australian business to local online retailer
2407:
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1111:
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1403:"Wayfair Launches as Online Shopping Megasite with Largest Selection of Home Products Anywhere"
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In May 2024, the company opened its first non-outlet, Wayfair-branded physical location in
708:
spent on Way Day ($ 276) was about the same as in March ($ 275), according to that report.
2402:
1816:"Wayfair employees plan walkout to oppose furniture sales to migrant detention facilities"
464:, and had run two previous companies: Simplify Mobile, and iXL, a global consulting firm.
224:
564:
To market its new brand and continue its expansion, in June 2011 the company raised $ 165
2176:
1389:"CSN Stores Raises $ 165 Million First Round to Expedite Expansion and Bolster Branding"
837:
Wayfair won the 2020 Webby Award for Shopping in the category Apps, Mobile & Voice.
2539:
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1899:"Wayfair employees walk out after company's sales to migrant children holding facility"
910:
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957:; and other cities in the United States. The company expected to spend more than $ 1
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lawsuit aimed at forcing Wayfair to collect and pay state sales tax made it to the
686:
449:
213:
141:
130:
2000:"Kids Shipped in Armoires? The Person Who Started the Wayfair Conspiracy Speaks"
1007:
937:
million square feet of warehouse space in Europe and North America with a dozen
778:
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26:
2142:"Wayfair Inc. – Investor Relations – Corporate Governance – Board of Directors"
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2118:"Wayfair to open its first large store, as physical locations make a comeback"
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2019:"Wayfair: The false conspiracy about a furniture firm and child trafficking"
736:
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2043:"Wayfair to open flagship store with a rooftop bar at King of Prussia Mall"
1370:
1298:
1280:
1245:"Wayfair.com – Online Home Store for Furniture, Decor, Outdoors & More"
548:
In 2009, it expanded to Germany. In 2010, it relocated its headquarters to
532:
The company expanded in the United States and into international markets.
2018:
665:
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517:
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1213:"Wayfair.com 'mega-site' is new home for CSN Stores' 200 shopping sites"
682:
million in advertising in 2017 and was on target to spend more in 2018.
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1720:"Online furniture retailer Wayfair is opening up its first store ever"
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1873:"Wayfair CEO Refuses to Stop Furnishing Concentration Camps: Report"
83:
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1299:"Birch Lane: Farmhouse & Traditional Furniture – Made to Last"
889:
859:
In 2022, Wayfair announced the opening of a flagship store in the
841:
664:
421:
291:
1847:"Ocasio-Cortez Backs Wayfair Workers' Ire Over Border-Camp Sales"
1263:"Joss & Main | Style is what you make it. Make it yours"
743:. The tax break is one of the largest ever awarded by the state.
728:, the company is losing $ 10 for every new customer acquisition.
2513:
2453:
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1262:
541:
ranked it the #1 fastest-growing private e-commerce company in
1692:"Wayfair Nabs $ 31M In Tax Breaks For Massachusetts Expansion"
1352:
601:
208:
1624:"Wayfair Announces Fourth Quarter and Full Year 2017 Results"
1544:"Wayfair Announces Fourth Quarter and Full Year 2014 Results"
650:
billion in 2014. In 2015, its net revenue increased to $ 2.25
352:
1432:"Wayfair, Speeding Towards IPO, Lands $ 2 Billion Valuation"
1316:
978:
Co-Founder, Chief Executive Officer, Director (Co-Chairman)
492:
Over the next two years, it expanded its catalog to include
2170:
1926:"Wayfair lays off 550 employees, including 350 in Boston"
1773:"Securities Litigation Against Wayfair Dismissed – Tech"
1317:"Perigold | An Undiscovered World of Luxury Design"
1981:"Is Wayfair Trafficking Children Via Overpriced Items?"
1107:"It's All Clicking for Wayfair, a Fortune 500 Newcomer"
794:
On June 25, 2019, Wayfair employees announced plans to
545:, and the #4 fastest-growing private company overall.
2258:
Companies with an annual revenue of over US$ 4 billion
759:. The retailer had previously tested a few temporary
721:
with office space for an additional 4,000 employees.
370:
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1955:"Here are all the winners of the 2020 Webby Awards"
561:chosen by a branding firm, with no other meaning).
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1845:Shanker, Deena; Roeder, Jonathan (June 25, 2019).
1840:
1838:
1172:"Wayfair stock plunges amid sales growth concerns"
840:On July 10, 2020, Wayfair became the subject of a
773:list for the first time, coming in at number 446.
1666:"Wayfair finds profits elusive as Q1 loss widens"
905:, joining other formerly online-only brands like
1866:
1864:
2611:Companies listed on the New York Stock Exchange
2092:"Wayfair is cutting 5% of its global workforce"
1508:"Wayfair's growth spurs talk of a possible IPO"
969:As of October 2021, the board of directors is:
604:financing, valuing the company at more than $ 2
2067:"A Message from CEO and Co-Founder Niraj Shah"
961:billion in marketing and advertising in 2019.
829:On February 13, 2020, the company announced a
2232:
1281:"AllModern | All of modern, made simple"
568:million in funding from the investment firms
8:
1604:. Wayfair, LLC. January 31, 2017. p. 55
1575:. Wayfair, LLC. January 31, 2016. p. 49
1405:(Press release). Wayfair. September 1, 2011.
806:in a letter to senior management, including
19:
1391:(Press release). CSN Stores. June 22, 2011.
2239:
2225:
2217:
2175:
615:In October 2014, Wayfair raised over $ 300
25:
18:
1419:(Press release). Wayfair. August 2, 2013.
1335:"Wayfair To Merge 200 Online Storefronts"
1100:
1098:
1096:
1094:
2636:Furniture retailers of the United States
1165:
1163:
971:
1690:Sperance, Cameron (December 13, 2018).
1136:
1134:
1065:
1063:
1061:
1059:
1055:
711:According to an August 2018 article in
2601:American companies established in 2002
1072:"Is Boston's Wayfair the next Amazon?"
769:In May 2019, Wayfair was added to the
724:According to a marketing professor at
634:million in revenue in 2010, over $ 500
2616:Online retailers of the United States
1871:Ehrenkranz, Melanie (June 25, 2019).
1199:"US SEC: 2021 Form 10-K Wayfair, Inc"
7:
2621:Retail companies established in 2002
2596:2002 establishments in Massachusetts
1923:Nanos, Janelle (February 13, 2020).
1746:"Lawsuits: Wayfair Misled Investors"
1526:"Wayfair's web sales soar 81% in Q2"
508:and dining furniture and materials;
1786:Taylor, Kate (September 20, 2019).
986:Co-Founder, Director (Co-Chairman)
941:. As of 2019, the company offers 14
2116:Fonrouge, Gabrielle (2024-05-16).
1953:Kastrenakes, Jacob (20 May 2020).
1143:"Inside Wayfair's Identity Crisis"
1141:Sweeney, Chris (October 1, 2019).
894:Brick-and-mortar Wayfair store in
14:
1744:Cotter, Sean (January 17, 2019).
1718:Thomas, Lauren (March 26, 2019).
1430:Bensinger, Greg (March 7, 2014).
1119:from the original on May 17, 2019
1105:O'Brien, Jeffrey (May 16, 2019).
1070:Nanos, Janelle (August 7, 2018).
852:the company of being involved in
804:temporary migrant detention camps
467:As of December 2018, Shah is the
1998:Whalen, Andrew (July 10, 2020).
1897:Ivanova, Irina (June 26, 2019).
1814:Nanos, Janelle (June 25, 2019).
1341:. CBS Boston. 20 September 2011.
1170:Chesto, Jon (October 31, 2019).
947:customer service representatives
471:, and Shah and Conine share the
318:
317:
297:
278:
277:
258:
257:
235:
234:
40:The Wayfair headquarters in the
34:
2641:False allegations of sex crimes
2017:Spring, Marianna (2020-07-15).
1550:. March 4, 2015. Archived from
1227:"CSN Relaunches as Wayfair.com"
646:million in 2013, and over $ 1.3
619:million through an IPO on the
512:goods; bed and bath materials;
381:Footnotes / references
1417:"Wayfair Acquires DwellStudio"
863:outside of Philadelphia, PA.
456:. Both Shah and Conine hold a
298:
1:
2626:2014 initial public offerings
929:Operations and infrastructure
696:South Dakota v. Wayfair, Inc.
678:Wayfair spent more than $ 500
1649:"Wayfair-2017-Annual-Report"
1595:"Wayfair 2016 Annual Report"
1566:"Wayfair 2015 Annual Report"
658:billion in 2016 and to $ 4.7
2184:Business data for Wayfair:
1979:Evon, Dan (July 10, 2020).
642:million in 2012, over $ 900
638:million in 2011, over $ 600
110:; 22 years ago
16:American e-commerce company
2657:
2606:Companies based in Boston
2256:
856:as a front organization.
802:contract to sell beds to
379:
361:
339:
33:
24:
1452:"WayfairInsider: Status"
816:Alexandria Ocasio-Cortez
1437:The Wall Street Journal
783:Boston Business Journal
621:New York Stock Exchange
572:, Great Hill Partners,
538:Boston Business Journal
520:. In 2006, it had $ 100
469:chief executive officer
2575:Warner Bros. Discovery
1554:on September 24, 2015.
898:
670:
669:Logo from 2016 to 2023
89:Russell 1000 Component
57:CSN Stores (2002–2011)
1215:. Home Accents Today.
893:
854:child sex trafficking
757:Natick, Massachusetts
668:
454:Boston, Massachusetts
398:Boston, Massachusetts
46:Boston, Massachusetts
2631:Home decor retailers
2146:investor.wayfair.com
2071:www.aboutwayfair.com
1628:investor.wayfair.com
1201:. February 24, 2022.
861:King of Prussia Mall
625:Temple & Webster
574:HarbourVest Partners
325:−1.62 billion (2021)
2565:Paramount Streaming
2047:www.bizjournals.com
1514:. January 28, 2014.
939:fulfillment centers
933:Wayfair has over 12
781:. According to the
458:Bachelor of Science
331:Number of employees
305:4.57 billion (2021)
285:−131 million (2021)
181:Republic of Ireland
21:
2408:Oracle Corporation
1478:. October 7, 2014.
1371:"History Timeline"
1025:Anke Schäferkordt
965:Board of directors
903:Wilmette, Illinois
899:
896:Wilmette, Illinois
880:severance packages
761:pop-up storefronts
671:
524:million in sales.
462:Cornell University
265:−94 million (2021)
207:, president &
2583:
2582:
1530:Internet Retailer
1512:Internet Retailer
1147:Boston (magazine)
1048:
1047:
1041:Michael E. Sneed
846:conspiracy theory
790:Employee walk-out
662:billion in 2017.
654:billion, to $ 3.4
396:company based in
387:
386:
2648:
2444:Booking Holdings
2241:
2234:
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2173:
2171:Official website
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2098:. 19 August 2022
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2073:. 19 August 2022
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1067:
1044:Director
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923:brick and mortar
798:in protest of a
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726:Emory University
714:The Boston Globe
691:US Supreme Court
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570:Battery Ventures
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850:falsely accused
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2163:External links
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543:Massachusetts
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502:institutional
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243:13.71 billion
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1938:February 13,
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1755:. Retrieved
1749:
1739:
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1724:www.cnbc.com
1723:
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1703:December 14,
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1697:Bisnow Media
1695:
1685:
1673:. Retrieved
1669:
1660:
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1631:. Retrieved
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1572:
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1552:the original
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1110:
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1075:
999:Jeremy King
968:
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907:Warby Parker
900:
877:
870:
858:
844:-affiliated
839:
836:
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825:2020–present
820:
812:Steve Conine
793:
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687:South Dakota
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556:2011 to 2013
547:
536:
534:
531:
528:2007 to 2010
491:
480:
477:
466:
460:degree from
450:Steve Conine
443:
440:2002 to 2006
430:
390:Wayfair Inc.
389:
388:
380:
312:Total equity
292:Total assets
214:Steve Conine
142:Copley Place
137:Headquarters
131:Steve Conine
62:Company type
20:Wayfair Inc.
2204:SEC filings
1849:. Bloomberg
1670:Retail Dive
1602:Wayfair.com
1573:Wayfair.com
1353:"Team Bios"
1183:November 1,
1008:Andrea Jung
975:Niraj Shah
949:in Boston;
771:Fortune 500
753:Natick Mall
685:In 2017, a
596:led a $ 157
400:that sells
158:Area served
44:section of
2590:Categories
2504:Suning.com
2434:Amazon.com
2427:E-commerce
2418:ServiceNow
2413:Salesforce
2127:2024-05-16
2102:2022-08-25
2077:2022-08-25
2052:2022-06-13
2028:2022-02-18
1303:Birch Lane
1152:October 2,
1051:References
925:location.
808:Niraj Shah
741:Pittsfield
494:home décor
475:position.
446:Niraj Shah
394:e-commerce
272:Net income
201:Niraj Shah
196:Key people
127:Niraj Shah
99:E-commerce
2550:ByteDance
2540:Bloomberg
2337:Microsoft
2265:Internet
2251:companies
2189:Bloomberg
2151:April 12,
1959:The Verge
1757:March 23,
1729:April 19,
1633:March 12,
1285:AllModern
1083:August 7,
1036:Director
1028:Director
1020:Director
1012:Director
1002:Director
994:Director
737:tax break
608:billion.
402:furniture
86:(Class A)
74:Traded as
2555:Kuaishou
2545:BuzzFeed
2509:Trip.com
2464:Flipkart
2330:Facebook
2283:Alphabet
2249:Internet
2023:BBC News
2004:Newsweek
1908:June 26,
1903:CBS News
1882:June 26,
1853:June 26,
1827:June 25,
1608:July 25,
1321:Perigold
1117:Archived
919:Everlane
915:Glossier
873:pandemic
796:walk out
735:million
518:lighting
473:chairman
424:and the
221:Services
205:chairman
123:Founders
95:Industry
54:Formerly
48:in 2018.
42:Back Bay
2570:Spotify
2560:Netflix
2524:Zalando
2519:Wayfair
2499:Shopify
2489:Rakuten
2469:Groupon
2459:Expedia
2449:Coupang
2352:Tencent
2347:NetEase
2320:Meituan
2278:Alibaba
2199:Reuters
1877:Gizmodo
1579:June 2,
1548:Reuters
1494:Wayfair
1475:Reuters
1456:Twitter
1375:Wayfair
1357:Wayfair
1249:Wayfair
1123:May 17,
1112:Fortune
955:Ireland
514:luggage
506:kitchen
435:History
418:Ireland
414:Germany
408:and in
371:wayfair
366:Website
231:Revenue
176:Germany
115:2002-08
113: (
105:Founded
82::
2494:Shopee
2479:Lazada
2474:JD.com
2393:Google
2373:Akamai
2357:Yandex
2295:Amazon
2288:Google
2247:Major
2209:Yahoo!
2194:Google
1985:Snopes
1964:22 May
1675:May 2,
959:
951:Berlin
943:
935:
917:, and
831:layoff
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498:office
487:Boston
410:Canada
245:(2021)
186:Canada
152:, U.S.
146:Boston
66:Public
2533:Media
2439:Apple
2342:Naver
2315:Kakao
2305:Baidu
2300:Apple
2273:Adobe
1652:(PDF)
1598:(PDF)
1569:(PDF)
848:that
842:QAnon
422:China
353:27475
2514:Uber
2454:eBay
2325:Meta
2153:2019
2122:CNBC
1966:2020
1940:2020
1910:2019
1884:2019
1855:2019
1829:2019
1801:2019
1759:2019
1731:2019
1705:2018
1677:2018
1635:2018
1610:2017
1581:2016
1185:2019
1154:2019
1125:2019
1085:2018
911:Figs
886:2024
867:2022
810:and
800:BCFS
747:2019
703:2018
674:2017
588:2014
576:and
516:and
448:and
373:.com
323:US$
303:US$
283:US$
263:US$
241:US$
203:(co-
80:NYSE
2398:IBM
2383:AWS
2310:IAC
755:in
602:IPO
485:in
345:ASN
209:CEO
2592::
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