270:: captures stories of organizations and the people who work for them, focusing on the history of office technology in the 50 years prior to publication. The 2004 second edition was updated to include the use of the internet in offices. Of her work, John Bellamy Foster wrote, "Joan Greenbaum, who has conducted extensive research into high technology and the division of labor in office work...argues that "deskilling," though an important and fundamental strategy," often only lays "the groundwork for other devices in management's bag of tricks"
31:
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at the workplace. Also in the area of participatory design, Greenbaum's work has been applied to studies of museums and cultural heritage institutions. Dagny
Stuedahl, a professor in media design who has written about participatory design methods in museums in Norway, has been influenced by
217:(PSC), the union that represents more than 30,000 faculty and staff at the City University of New York, and co-founded the Environmental Health and Safety Watchdogs. She was given the Unsung Hero Award at the New York State United Teachers (NYSUT) Health and Safety Conference in 2013.
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of computer systems, which involves the active involvement of all stakeholders (e.g. employees, partners, customers, citizens, end users) in the design process to help ensure the result meets their needs and is usable. She collaborated with scholars in
Scandinavia, where the
186:. Following college, she worked as a computer programmer at IBM at a time when few women worked in computer systems. Greenbaum was the first woman faculty member in the Computer Systems Information Department (then called Data Processing) at
207:, an organization of workers in the computer field who were against the War in Vietnam. She was active in early efforts to unionize computer workers, which she discussed in a 2019 interview with Logic magazine, and said:
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shortly after it was founded as a cooperative educational institution, making higher education accessible to local factory works and other laborers (1973-2007). More recently, she was a fellow at the research institute
265:
is considered a core text in the field of labor studies, while Design at Work, her most cited piece of work, remains one of the central publications in the field of information systems design and organizational
601:
Hopper, Trevor; Powell, Andrew (September 1985). "Making Sense of
Research into the Organizational and Social Aspects of Management Accounting: A Review of ITS Underlying Assumptions [1]".
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Born to
Harriet and Nathan Greenbaum in Bronx, NY, Greenbaum attended public schools in White Plains, NY. She earned a B.A. in economics at Penn State (1963) and a Ph.D. in Political Economy from
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Greenbaum is a longtime labor activist championing workers' rights and raising awareness of social justice issues. In the late 1960s-early 70s, she was an activist with
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Greenbaum's focus on the organizational context for participation and involvement in processes that is central for the innovations in heritage institutions.
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Mörtberg, Christina; Bratteteig, Tone; Wagner, Ina; Stuedahl, Dagny; Morrison, Andrew (2010), "Methods That Matter in
Digital Design Research",
342:“Social Inclusion & Exclusion in IT design”, International Federation for Information Processing (IFIP), Limerick, Ireland, July 2006.
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297:, Fall 2003, Vol. 7, No. 2. reprinted in “Got Air: Indoor air quality in US offices”, with David Kotelchuck, in Vernon Mogensen, ed.,
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Greenbaum's academic work has been most influential among scholars in the technology and design fields, specifically those working on
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Asaro, Peter M. (October 2000). "Transforming society by transforming technology: the science and politics of participatory design".
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134:(born October 7, 1942) is an American political economist, labor activist, and Professor Emerita at the CUNY Graduate Center (
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Stuedahl, Dagny; Smørdal, Ole (2015). "Matters of becoming, experimental zones for making museums public with social media".
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336:“The Design Challenge-Creating a Mosaic out of Chaos”, ACM Computer Human Interaction Conference (CHI), Denver, May 1995.
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210:"I believe everything starts with a single issue. You start with a single issue, and my issue was working conditions."
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345:“Political Economy of Mobile Technology”, 30th International Labour Process Conference, Stockholm, Sweden, March 2012
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339:"Creating a Sense of Place”, Information Technology, Transnational Democracy & Gender, Lulea, Sweden, 2003.
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Windows on the
Workplace: Computers, Jobs, and the Organization of Office Work in the Late Twentieth Century
138:) and LaGuardia Community College (Computer Systems Information). She also taught and conducted research at
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286:"Return to the Garden of Eden? Learning, Working, and Living”, with Fischer, Gerhard & Frieder Nake,
279:“The Head and the Heart : Using Gender Analysis to Study Social Construction of computer systems”,
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of technology information systems, technology and workplace organization, and gender and technology.
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Kensing, Finn; Blomberg, Jeanette (September 1998). "Participatory Design: Issues and
Concerns".
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and who developed strategies and techniques for workers to influence the design and use of
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369:"Mainframe, Interrupted: Joan Greenbaum on the Early Days of Tech Worker Organizing"
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As an undergraduate student, Greenbaum programmed one of the first computers, the
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389:. Schuler, Douglas., Namioka, Aki. Hillsdale, N.J.: L. Erlbaum Associates. 1993.
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Windows on the
Workplace: Computers, Jobs, and the Organization of Office Work
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Worker Safety Under Siege: Labor, Capital and the
Politics of Workplace Safet
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From her work with participatory design, Greenbaum wrote three books:
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CoDesign. International
Journal of CoCreation in Design and the Arts
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CoDesign, International Journal of Cocreation in Design and the Arts
257:(Erlbaum Press, 1991), which she co-authored with Morten Kyng; and
146:(Informatics) (1995–96). Her numerous books and articles focus on
730:"Groupware and social dynamics: eight challenges for developers"
192:
699:. Holtzblatt, Karen. San Francisco, Calif.: Morgan Kaufmann.
311:"Participation, the camel and the elephant of design", with
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Contextual design : defining customer-centered systems
322:"Heritage: Having a Say", Chapter 2 with Finn Kensing, in
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Routledge International Handbook of Participatory Design
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Design at Work: Cooperative Design of Computer Systems
170:. Greenbaum has four sons and several grandchildren.
142:(Computer Science) (1986–88; 1991–92; 2007), and the
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Participatory design : principles and practices
308:, T. Binder, L. Malbom (eds). Springer Verlag, 2008.
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Accounting, Management and Information Technologies
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319:. Vol. 8, No 2-3 Sept 2012, Taylor & Francis.
274:Selected peer-reviewed articles and book chapters
826:(2nd ed.). New York: Monthly Review Press.
432:Simonsen, Jesper; Robertson, Toni (2012-10-12).
16:American political economist and labor activist
213:She is a member of the executive board of the
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551:Greenbaum, Joan; Kyng, Morten (April 1991).
672:"Joan Greenbaum - Google Scholar Citations"
779:Computer Supported Cooperative Work (CSCW)
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941:20th-century American non-fiction writers
847:Foster, John Bellamy (1 November 1994). "
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324:The Handbook of Participatory Design
288:The Journal of the Learning Sciences
182:, a vacuum tube computer system, in
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956:20th-century American women writers
526:Greenbaum, Joan M. (January 1995).
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946:American women non-fiction writers
615:10.1111/j.1467-6486.1985.tb00007.x
293:“Got Air”, with David Kotelchuck,
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253:(Temple University Press, 1979);
728:Grudin, Jonathan (1994-01-02).
576:Cherry, Robert (January 1988).
162:(1977), with coursework at the
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306:ReSearching a Digital Bauhaus
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885:"The Downsizing of America"
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205:Computer People for Peace
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301:y (M.E. Sharpe, 2005).
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