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Talk:Customer relationship management

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Anyhow -- the Siebel "facts" are not entirely true. What is said in the Siebel Systems article is closer to reality, but Siebel's products were noteworthy for being mobile from the getgo (on laptop computers, obviously).
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That said, there are errors in the Siebel Systems article too. For example, it implies that company was Tom Siebel's first startup, while the Tom Siebel bio article correctly says it was his second one.
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Yet I am to find an answer whether a CRM can be used to query a) current inventory, b) current inventory MINUS items promised, reserved for current queue of clients who are about to pay.
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Apologies for piggybacking, but I've never been sure how to start a new section on a talk page. And I no longer edit Knowledge (XXG) directly since being told my help was unwelcome.
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Personal CRMs are a thing but I don't see them mentioned on this page. Either they belong here or there should be a link to whatever their actual wikipedia link is. Thanks!
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