220:, which in 2014 was fined $ 9 million and compelled to pay $ 47 million in restitution, to resolve allegations that it had charged consumers for services that had not been provided. A spokesman for the bank said "We will be compensating customers who did not receive full services from Affinion, and providing our apology." According to an Affinion spokesman, some consumers were mistakenly billed for services, even though they had not provided the necessary authenticating information. In 2012,
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In July 2015, the
Consumer Financial Protection Bureau announced that Affinion had billed customers for services that had not actually been provided, claiming that the company owed consumers $ 6.8 million in refunds, and would have to pay civil penalties amounting to $ 1.9 million.
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that provides customer engagement and loyalty programs. Affinion designs, markets, and services programs that deal with customer relationships for other businesses. The company says it reaches 250 million consumers in 20 countries. In 2006, Affinion Group was cited by
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In 2013, Affinion settled allegations with 47 states that its companies misled consumers regarding membership in discount clubs. A $ 19 million fund was instituted to refund customers who had been subject to unauthorized charges.
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profile at the end of 2014, Affinion had about 5,500 marketing partners, 59 million subscribers in membership and insurance services, and 62 million customers for loyalty programs and credit or
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Affinion has paid millions of dollars in civil claims and state attorney general claims, in 47 states, for unfair and deceptive trade practices, and faces multiple class-action lawsuits.
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In
December 2006, Trilegiant settled allegations of deceptive selling practices for failing to inform customers of auto-renewal on their membership products.
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In 2016, Affinion reported a worldwide workforce of approximately 3,000. As of March 2015, the company had not reported a profit since 2004. According to its
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382:"Affinion has already paid millions of dollars in civil claims and state attorney general claims in 47 states for unfair and deceptive trade practice"
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396:"Marketing Firm Agrees To $ 30 Million Settlement: Affinion Accused of Misleading Customers Into Paying Monthly Fees for Discount Clubs"
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Feds Take Action
Against Sellers of Non-Existent Credit or Identity Theft Monitoring Services,
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enhancement services. In 2021, CXLoyalty's Global
Loyalty division was acquired by
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194:. The remaining Global Customer Engagement division announced a rebranding to
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Alexander Soule, Affinion maintains
Stamford workforce despite sales drop,
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Emily
Stephenson, US Bank to pay $ 57 million over 'add-on' products,
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343:"JPMorgan Chase acquires travel and loyalty business from cxLoyalty"
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Financial was also fined over add-on services provided by
Affinion.
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410:"Chase Bank, Trilegaint, Settle Negative Option Fraud Charges"
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Affinion settles with 47 states over misleading practices,
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as number 321 on its list of largest private companies.
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248:"Affinion Group: Private Company Information"
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216:Affinion acted as a third-party vendor for
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319:"Tenerity LLC - Company Profile and News"
485:Companies based in Stamford, Connecticut
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412:. consumeraffairs.com. Archived from
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490:Apollo Global Management companies
284:"#321 Affinion Group - Forbes.com"
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331:from the original on 2018-06-26.
170:) is a private company based in
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273:, Affinion Group Holdings, 2015
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94:Stamford, Connecticut, U.S.
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67:Identity theft protection
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119:US 1.1698 billion 2015)
92:6 High Ridge Park Road,
172:Stamford, Connecticut
69:, membership programs
27:American corporation
384:. 12 February 2014.
125:Number of employees
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438:, October 11, 2013
184:Bloomberg Business
436:Stamford Advocate
345:. 4 January 2021.
252:www.bloomberg.com
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151:AffinionGroup.com
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59:Loyalty marketing
16:(Redirected from
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196:Tenerity, Inc.
192:JPMorgan Chase
164:Affinion Group
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418:. Retrieved
414:the original
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357:"Who we are"
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255:. Retrieved
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129:3,369 (2016)
104:Todd Siegel
89:Headquarters
45:Company type
222:Capital One
479:Categories
420:2008-03-04
257:2018-06-26
232:References
188:debit card
162:(formerly
100:Key people
49:Subsidiary
31:CXLoyalty.
160:CXLoyalty
63:Insurance
329:Archived
55:Industry
18:Affinion
451:Reuters
218:US Bank
202:History
146:Website
116:Revenue
79: (
74:Founded
466:Forbes
289:Forbes
177:Forbes
135:Parent
271:10-K
166:and
81:1973
77:1973
168:CUC
108:CEO
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