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Consumer sovereignty

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161:" (the customer is king). I first used the term in its present sense in an unpublished article which I circulated in 1931. It first appeared in print, I believe, in an article which I published in March 1934. In 1935 Dr. W. Röpke used the phrase "democracy of the consumers"; and in the same year Professor F. A. Hayek used the phrase "sovereignty of the consumer" in a section heading in Collectivist Economic Planning. Since then the term seems to have been fairly widely employed. 322:
that I did. I would not have been so upset if she had said that I could not have it, whatever it was, or that it was very wicked of me to want it. What rankled was the denial of my personality—a kind of rape of my integrity. I confess I still find a similar rising of my hackles when I hear people's preferences dismissed as not genuine, because influenced or even created by advertising, and somebody else telling them what they “really want.”
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side of supply." But all I have done is to make the concept correspond with the distinction between ends and means. As I have used the term, it covers the expression of all human preferences in respect of ends, in so far as those ends are confronted with scarce means. When ends are being sought, we are concerned with demand; when means are being chosen, we are concerned with an aspect of supply—entrepreneurship.
599:, featured accusations that the non-Communist Party staff in that office accepted the primacy of consumption. To the Communists this seemed, at the time, an unpardonable transgression, and the 'trial' - held in the form of a two-day public debate - resulted in a wholesale reorganization of the Central Statistical Office and the removal of the offending staff members. 331:
A possible way to test the consumer sovereignty assumption is to compare consumers' valuations of items they purchase on their own, to their valuations of items they receive as gifts from friends and family. In one such experiment, done during a holiday season, it was found that consumers value their
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The basic idea of consumer sovereignty is really very simple: arrange for everybody to have what he prefers whenever this does not involve any extra sacrifice for anybody else.… One of the deepest scars of my early youth was etched when my teacher told me, “You do not want that,” after I had told her
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because consumers have the power to decide how a store is going to function and to increase or decrease sales - simply by buying things, consumers determine what goods are produced and how well they sell, and whether supply brings consumers to the market and whether new consumers will visit. It also
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is the controlling power of consumers, versus the holders of scarce resources, in what final products should be produced from these resources. It is sometimes used as a hypothesis that the production of goods and services is determined by the consumers' demand (rather than, say, by capital owners or
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Another experiment compared the effects of two parallel government programs in Mexico, both intended to help poor villagers: the first provided cash transfers, and the second provided food transfers. The experiment found no evidence for the "paternalistic" view that in-kind transfers are better and
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Recognizing that in some situations a producer might choose a less remunerative activity which that producer finds more personally satisfying, Hutt defined such a decision as one of consumption, not production. In doing so, he attempted to force the distinction between consumption and production to
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This does not involve any "startling neglect," as Professor Fraser describes it, "of the producers' side of the picture." Every owner of resources (including his own physical powers) may be regarded as bidding, with the rest of the consumers, for the services of his own resources. We may regard him
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It seems to me that one basic misunderstanding is mainly responsible for all Professor Fraser's criticisms. He says that the "doctrine of consumers' sovereignty implies, perhaps even entails, that preferences on the side of demand are fundamentally and in principle more important than those on the
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is the idea that the consumer is the best judge of their own welfare (rather than, say, politicians). It is used to claim that, for example, the government should help the poor by giving them monetary transfers, rather than by giving them products that are deemed "essential" by the politicians.
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such as time, and all other possible things. When a worker wants to have more leisure time, his demand for leisure is confronted with the demand of the society for his work. Only after the worker outbids the society for his leisure, can he consume it as he wishes. According to Hutt, the poor
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that cash transfers induce consumption of unhealthy products. Since cash transfers are cheaper to carry out, a practical conclusion of this experiment is that it is better to help the poor by giving them cash transfers that they can use according to their subjective preferences.
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The concept of consumer sovereignty has been criticized for not respecting a presumed symmetry between freedom to demand and freedom to supply. Although Hutt may be blamed for the misunderstanding of the critics, they have missed the point of the concept:
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Various studies show that consumers' preferences are irrational and inconsistent, and so they cannot represent what is actually good for them. This is true, in particular, for inter-temporal decisions (such as deciding how much to save for old age) and
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claims that many consumers (e.g. children and drug-addicts) are not competent to know what is good for them. Moreover, even competent individuals have preferences that are partly influenced by society, and do not represent only their own wants.
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When the term was used for the first time by Hutt, it was written as "consumers' sovereignty". In the book's review by Jacob Viner, he used it as "consumer's sovereignty". Later, the term "consumer sovereignty" became generally used.
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Even if consumers are approached traditionally, they are largely sovereign under the assumption that in the role of producers, people maximize their income. Economists address this hypothesis also as consumer sovereignty.
111:, once the biggest computer manufacturer, faltered as mobile devices began to displace PCs, cheap Asian machines cut into profitability, and big customers began to demand end-to-end service in addition to the hardware. 67:
The consumer is sovereign when, in his role of citizen, he has not delegated to political institutions for authoritarian use the power which he can exercise socially through his power to demand (or refrain from
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The double use of the word "power" in this definition makes it clear that the power of the consumers was the most important topic in the whole concept. Hutt later reformulated the definition in a similar
77:...the controlling power exercised by free individuals, in choosing between ends, over the custodians of the community's resources, when the resources by which those ends can be served are scarce. 274:
is a process by which consumers deliberately try to influence the production process according to their moral values, for example by preferring ethical producers or boycotting non-ethical ones.
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Consumption is the sole end and purpose of all production; and the interest of the producer ought to be attended to, only so far as it may be necessary for promoting that of the consumer.
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Some economists viewed the effort to make the distinction between consumption and production parallel to the distinction between ends and means as an unfortunate exercise in wordplay.
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When other companies (such as Nikon and Canon) began making cameras that took digital photos unlike the film cameras from Kodak, consumers switched to these companies and eventually,
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Although Hutt did not mean to establish any theory based on this concept, some economists argue that consumer sovereignty does not hold in some cases, for example, in healthcare.
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distorts consumers' preferences, so consumers' revealed preferences actually represent what is good for the advertisers and not what is good for consumers themselves.
105:. Blockbuster continued renting out DVDs and VHS tapes at traditional stores and was slow to modernize, causing Blockbuster to lose money and eventually go bankrupt. 204:
as normally offering part of those services for exchange, actual or anticipated bidding as a whole. He is, so to speak, outbid for such services by other consumers.
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concept that the consumer has some controlling power over goods that are produced, and that the consumer is the best judge of their own welfare.
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brings competition between other markets because other markets might need to change the price on their goods in order to bring consumers back.
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is the theory that production depends on resources available from the environment, rather than just on consumers' demand.
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Sirgy, M. Joseph; Lee, Dong-Jin; Yu, Grace B. (1 July 2011). "Consumer Sovereignty in Healthcare: Fact or Fiction?".
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To understand consumer sovereignty you must also understand consumers and their demand. Everyone is a consumer and
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The idea that the consumer is the best judge of his or her own welfare. This assumption underlies the theory of
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own purchases about 18% more than the gifts they receive. This supports the consumer sovereignty assumption.
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Sometimes a business will fail because it can’t provide the products necessary to make consumers happy:
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on producers' actions through the flow of consumer payments to producers for their goods and services.
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Personal and Social Consumption in Eastern Europe: Poland, Czechoslovakia, Hungary, and East Germany
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understanding of consumers and their demand led to some of the early criticisms of this concept:
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Waldfogel, Joel (1 November 2005). "Does Consumer Irrationality Trump Consumer Sovereignty?".
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I am not sure whether I coined the term myself. Marketing literature contains phrases like "
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and through it the bulk of economic analysis including the most widely accepted optimum in
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ultimately failed because consumers started to adapt to more convenient alternatives like
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Cunha, Jesse M. (1 April 2014). "Testing Paternalism: Cash versus In-Kind Transfers".
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Views on the primacy of consumption can become matters of ideological debate in
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Lerner, Abba P. (1972). "The Economics and Politics of Consumer Sovereignty".
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A practical implication of such criticisms is that governments should provide
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The idea of primacy of consumption over production was first pronounced by
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As Hutt also described, the concept therefore does not neglect suppliers:
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Hutt, William H. (March 1940). "The Concept of Consumers' Sovereignty".
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Persky, Joseph (Winter 1993). "Retrospectives: Consumer Sovereignty".
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is an enterprise owned and managed democratically by its consumers.
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decisions (such as assessing the risks of financial investments).
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run exactly parallel to the distinction between ends and means.
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Economists and the Public: A Study of Competition and Opinion
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Economists and the Public: A Study of Competition and Opinion
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Thurow, Lester C. (1974). "Cash Versus In-Kind Transfers".
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The term "consumer sovereignty" was first coined by
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Economics Stack Exchange 691:10.1162/003465305775098107 395:Journal of Business Ethics 278:Resource dependence theory 185:like oil or gas, but also 173:Consumers versus suppliers 819:Kenny LJ (8 March 2019). 614:Pearce, David W. (1992). 461:Hutt, William H. (1936). 407:10.1007/s10551-010-0733-5 815:(14th ed.). McGraw-Hill. 27:Economic consumer theory 1016:Consumers' co-operative 896:Consumer culture theory 293:of modern economics as: 256:Consumers' co-operative 978:Consumer socialization 973:Consumer ethnocentrism 886:Autonomous consumption 437:"Consumer sovereignty" 324: 311: 230:This element supports 221: 206: 197: 163: 137: 79: 70: 937:Consumer neuroscience 319: 295: 216: 201: 192: 149: 133: 75: 65: 1021:Consumer-to-business 988:Consumption function 533:The Economic Journal 291:Macmillan dictionary 31:Consumer sovereignty 18:The customer is king 1026:Factory-to-consumer 963:Consumer confidence 956:Consumer attributes 891:Induced consumption 744:10.1257/app.6.2.195 501:10.1257/jep.7.1.183 272:Ethical consumerism 240:socialist economies 141:William Harold Hutt 61:William Harold Hutt 968:Consumer confusion 947:Marketing research 932:Consumer economics 867:Consumer behaviour 327:Empirical evidence 299:consumer behaviour 187:production factors 158:De klant is koning 1044: 1043: 993:Cultural consumer 911:Consumer spending 303:welfare economics 264:is the impact of 242:- as happened in 16:(Redirected from 1069: 1031:Consumer service 942:Consumer product 906:Consumer economy 860: 853: 846: 837: 832: 830: 828: 799: 798: 770: 764: 763: 737: 717: 711: 710: 684: 664: 655: 654: 637:(1/2): 258–266. 626: 620: 619: 611: 602: 601: 588: 586: 563: 557: 556: 528: 513: 512: 484: 467: 466: 458: 452: 451: 449: 447: 433: 427: 426: 390: 250:Related concepts 21: 1077: 1076: 1072: 1071: 1070: 1068: 1067: 1066: 1057:Consumer theory 1047: 1046: 1045: 1040: 1036:Consumerization 1004: 999:Homo economicus 983:Consumer's risk 951: 927:Consumer choice 915: 869: 864: 826: 824: 818: 808: 806:Further reading 803: 802: 772: 771: 767: 735:10.1.1.716.3321 719: 718: 714: 666: 665: 658: 628: 627: 623: 613: 612: 605: 584: 582: 580: 565: 564: 560: 545:10.2307/2225739 530: 529: 516: 486: 485: 470: 460: 459: 455: 445: 443: 441:www.tutor2u.net 435: 434: 430: 392: 391: 384: 379: 345:J. 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Index

The customer is king
economic
William Harold Hutt
Blockbuster
Netflix
Redbox
video on demand
Dell
Eastman Kodak
Adam Smith
William Harold Hutt
demands
commodities
production factors
society
socialist economies
Poland
Consumers' co-operative
Dollar voting
consumer choice
Ethical consumerism
Resource dependence theory
Macmillan dictionary
consumer behaviour
welfare economics
Pareto optimum
Abba P. Lerner
J. K. Galbraith
advertising
Lester Thurow

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