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Early adopter

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The vendor, on the other hand, benefits from receiving early revenues, and also from a lighthouse customer's endorsement and assistance in further developing the product and its go-to-market mechanisms. Acquiring lighthouse customers is a common step in new product development and implementation. The
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Typically, early adopters are customers who, in addition to using the vendor's product or technology, also provide considerable and candid feedback to help the vendor refine its future product releases, as well as the associated means of distribution, service, and support. Early adoption could also
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In exchange for being an early adopter, and thus being exposed to the problems, risks, and annoyances common to early-stage product testing and deployment, the "lighthouse customer" is sometimes given especially attentive vendor assistance and support, even to the point of having personnel at the
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Early adoption does come with pitfalls: early versions of products may be buggy and/or prone to malfunction. Furthermore, more efficient, and sometimes less expensive, versions of the product usually appear a few months after the initial release
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customer's work site to assist with implementation. The customer is sometimes given preferential pricing, terms, and conditions, although new technology is often very expensive, so the early adopter still often pays quite a lot.
193:. The customer receives early (and sometimes unique, or at least uniquely early) access to an advantageous new product or technology. In return, the customer may also serve as a kind of 342: 1148: 1158: 1153: 335: 475: 1206: 1143: 328: 836: 550: 1100: 545: 538: 521: 400: 390: 372: 119: 772: 881: 291: 351: 57: 53: 100: 1216: 1211: 1186: 242: 183: 72: 1196: 1068: 898: 826: 526: 455: 279: 79: 876: 46: 1126: 1083: 1078: 1053: 968: 958: 953: 513: 963: 866: 460: 227: 162: 86: 983: 811: 762: 993: 978: 938: 710: 533: 194: 68: 213:). The trend of new technology costing more at release is often referred to as the "early adopter tax". 1090: 1058: 1033: 918: 871: 767: 745: 735: 720: 660: 647: 620: 485: 450: 407: 1005: 948: 851: 831: 789: 705: 700: 675: 600: 367: 237: 1191: 998: 988: 846: 816: 740: 725: 685: 680: 605: 490: 1114: 205:
real-world focus that this type of relationship can bring to a vendor can be extremely valuable.
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be referred to as a form of testing in the early stages of a project.
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Early customer of a company, product, or technology
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Index

Early adopter (marketing)

verification
improve this article
adding citations to reliable sources
"Early adopter"
news
newspapers
books
scholar
JSTOR
Learn how and when to remove this message
customer
company
product
technology
Everett M. Rogers
Diffusion of Innovations

Rogers' bell curve
synergistic
guinea pig
Apple iPhone
Beta test
Eating your own dog food
Focus group
Participatory design
Technology adoption lifecycle
Rogers, Everett M.
"Top 5ive Gadgets You Shouldn't Buy"

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